the property even compensated an early check in for me

clean quiet pool area was great rooms were great

breakfast was good and convenient!

area, the girl at the front desk for the night was extremely nice and helpful, the breakfast had a variety of options

staff (2) the design of the room (3) the cleanliness of the facility (4) great continental breakfast (5) the hotel is located within walking distance of food and

people at the front desk are amazing and super kind , breakfast was suprisingly good and the location is pretty

pool was really nice! the room was clean. the bed was amazing!

the staff is awesome and the heated pool and fire pit are nice. the cleanliness is a huge plus!

we booked the room thinking we would be able to use the pool and it was not open

pool, breakfast

the pool was close, and it was extremely hot that day.

as i stated te couch in my room was a bit worn, and the pool was really small.

too tired to try the pool

free ev charging has 2 nacs (tesla) chargers and 1 ccs1 ev charger

the breakfast bar could have been a lil better

location, breakfast, the room was clean and comfortable. very nice.

they had a great selection at breakfast

large and easily accessible parking lot and a good breakfast

room pool location

staff stated the pool was green so we were unable to take advantage of it.

breakfast exceeded expectations and check-in was great with a friendly face

i enjoyed the breakfast and pool table in the lobby area

free parking, free gym, no smoking, always complementary coffee, tea and water, a little market with everything you

breakfast and 24 hours coffee was very good, very friendly and helpful staffs, nice house keeping,

the lady that was cleaning up the breakfast saturday morning was rude to me.

breakfast was great

service & staff were awesome; cleanliness; great space in rooms; kitchen area; complimentary breakfast & service provided by food service

and their breakfast is so much better than other places

we enjoyed the breakfast but wish there was a little more of variety with hot food selections.

the pool wasn’t working the only part i didn’t like ud83dude14

full kitchen and location

the pool wasn’t open… i wasn’t made aware of incidental fees.

small indoor pool, taken over by many kids.

the pool hours

it had a small pool

restaurant and bar does not have late hours.

the complimentary breakfast and happy hour drinks were all a

called before i arrived to request an early check in, the staff said yes there are plenty of rooms available for early check in

the staff, from bar to reception and restaurant were absolutely amazing.

we appreciated the complimentary happy hour and breakfast

the rooms are fabulous and there is always a good group of folks downstairs at the bar for the evening reception, if that's your thing

breakfast. maybe i expected more after having such a great night before !

breakfast was small but good. i love waffles

great breakfast assortment

was very disappointed with the breakfast.

forget the pool and gym

i like the fact that there's a full kitchen nice rooms okay breakfast

was okay, typical continental breakfast, fitness room was adequate

they also had a good breakfast and coffee around the clock

breakfast was basically the same every day.

the suite is very small, but it it does have a full kitchen and over all is very cozy

could use a few more breakfast options

pool was clean and the water a perfect temperature

breakfast is delicious

the room was clean and comfortable, and the breakfast was good

piles of cigarette butts around the pool areas

wifi didn’t work and we had kids the remote wouldn’t turn the tv up or down

nice variety for breakfast

i loved how clean the hotel was and the view the kids had to carowinds

the continental breakfast was rather stressful & we had to wait for more food to be brought out.

it was also a bar there so it was really no need to leave the hotel

it smelled like sour laundry and marijuana throughout the whole building

drug deals at the doors all the employees live at the hotel laundry isn’t done until 8pm and on

i liked the idea that it had a laundry center as well as a business

also to noisy laundry just 1 machine to clean and this is a motel the price to much this not a 5 starts hotel

service from rebecca, clean rooms and they had early check in to accommodate our needs

staff, breakfast and water

easy early check in

love that it has a gym

breakfast was kind of a mess

clean, great staff,best breakfast ever. at comfort inn

wifi to work , also eggs were fake.

it s a little confusing to get to the parking lot and it sets back behind other businesses.

need a place outside to sit, other than pool area.

location is perfect for carowinds and getting into the carowinds parking area is super easy

the included breakfast was decent

huge rooms, good breakfast

the staff was very friendly and the breakfast was on point

breakfast was amazing, room was excellent and surrounding was peaceful.

breakfast, the room, staff was extremely accommodating!

always clean & friendly staff husband enjoys the breakfast

breakfast was looked forward to each day

needed towels+ 25 college kids in rooms

i also called and tried to complain about the kids running up and down the hall and knocking and running

clean and new equipment, gym was nice

we came back from carowinds a bit hungry, and kids loved the hot chocolate at 12am

the pool was not available to use due to maintenance issues.

chaise lounges in the pool area

very good breakfast

the pool was closed and it was 88 degrees. would have loved to take a swim.

the breakfast and pool make it worthy of the higher prices

was dirty, there was no early check in and then room was not ready by the normal check in at 3pm, so i had to wait even

no breakfast, despite the fact that the confirmation stated breakfast was included.

breakfast was 'grab and go' which meant by the time we arrived, there was only one muffin left as

the continental breakfast was pretty lackluster

breakfast facilities a bit primative

wish that breakfast started at 6 on the weekends too but i would stay here again regardless

breakfast had several options

the gym!

great gym

the front desk was really rude when we asked questions about breakfast, the gym, and especially when filling out the paperwork to stay there

the bar was beautiful and the drinks were good

really like the big power lines, while in the pool area

bar, restaurant and gym

also, the gym has poor air circulation and was actually warmer than the hall or rooms

i liked that the hotel has a bar & restaurant on premises-very convenient

breakfast was decent and included and the gym is beautiful and clean and everything works

could not use indoor pool.

breakfast was great

room, location, breakfast

very clean staff extremely friendly and helpful great breakfast

comfortable room. good breakfast.

the staff was lovely, the pool was so nice

and having a fitness room was a plus

pool was still closed

no indoor pool

shuttle to airport fresh warm cookies quiet room food available onsite tea and coffee in lobby in

there was a reasonable gym and a small pool, but i didn't swim

vesta the shuttle driver greeted us with big smile at 10:30 pm!

thing i didn’t like was the wait at breakfast and wish the bar was open more throughout the

room, lovely lobby and hotel restaurant, great food, good price for breakfast, free airport shuttle, which was critical for me

having a bar and food there is a bonus

shuttle service was present

the cleanliness, breakfast was amazing, staff was always present

room was clean and comfortable, breakfast was good ud83dudc4d

pool was closed while weather was excellent for a swim

was nice and clean they had a kickback dinner and bar they had food drinks they was close to everything i wanted to do for my gf

he addressed us right away and even offered a late check out because we got in so late

and dinner buffet is amazing i would definitely recommend plus can't beat the hot tub and indoor pool

kids wanted waffles or pancakes

also wonderful swim-out pool

and we were able to enjoy the pool for a few hours

) and light shining through/noisy in the morning when kids were still sleeping and i was up showering

the pool was open til 11pm, that was nice

pool was nice and decently warm for being march

room with kitchenette, sitting area, lots of shelves, and large shower

the folks doing the breakfast was very quick and clean

great breakfast and easy to find hotel.

didn't like that the pool closed so early, and opened so late

really made me super grumpy that we had paid for everything up front - as my kids were staying before their school check-in, and then on checkout there was a big argument about

this hotel was very clean and up to date. the breakfast was also wonderful!

the airport very early and caught the first shuttle back to the airport so we did not get to eat breakfast at the hotel

outstanding customer service and made me feel welcome at check-in and the young man that provided shuttle on tuesday morning was kind, courtious, and very pleasant to talk with

breakfast and location

the gym left a little to be desired.

great breakfast selection

walking distance to my job. gym, clean, quiet, and all my necessity

no cost to park and good price for a room with a kitchen area.

clean, big, our room felt like a apartment, kitchen included for 92$ the night was a great deal

the property offers an extensive array of fitness equipment, including treadmills, free weights, and yoga mats, to help guests maintain their

it has a bar & pool tables.

pool was very nice and the outdoor seating areas around the firepit was relaxing

the pool was outside. should have been a indoor pool

safety bar and a shelf in the shower.

the breakfast was great, would stay here again

the pool was closed

your pool wasn't open.... make bacon apart of your meat choices....

the pool was good

the amenities despite the pandemic. the pool, breakfast and very clean

brand new hotel, very good breakfast, wonderful bed, friendly staff

your free wifi doesn't work!!!!!!!

wifi basically doesn't work

breakfast could use a bit more verity

wifi, breakfast, price

great breakfast..comfortable beds..nice eating places in walking distance

breakfast was great

the hotel shuttle was there by the time i made it outside

the pool and firepit. very relaxing. loved loved loved the shower

wish my stay would of been at a better time to use the pool

bathroom was very dirty, the kitchen was greasy (handles, backsplash, etc

have pool towels available

were bugs in the kitchen and bathroom

the utensils in the kitchen were not clean

very friendly check in. described property. nice pool and facilities.

my kids were pretty disappointed as we were there for 4 days and the pool was a reason we wanted to

breakfast was nice and fast helping uswith our travel

easy access off i-77 good breakfast!

delores made the best breakfast ever

breakfast was really noisy - attendant banging chairs while cleaning, etc.

charged me for early check in bring i was early had no place to go until check in at 3

breakfast was good and the bed was comfty. will stay again

staff were so friendly and the front desk clerk actually went and printed coloring sheets for the kids during breakfast so they would have something to do

it also had a separate desk/work area that was convenient for my kids to hook up

the gym was poorly

it's clean and has excellent facilities, swimming pool, gym, bar, restaurant

said there was balcony and there wasn t really and no laundry facilities

it was very clean comfortable convenient the kids have the pool and the staff was excellent

kids, 2 adults)

room service was non-existent

pool being closed

staff was great, gave us a late check out since we didnt get in till 1:30 am

pool was overcrowded to hot in there for a lot of people

the gym is hot and no a/c. the pool is only 4 fts deep.

breakfast didnt have regular sausage, they only had turkey

breakfast was not that great, low selection

the fitness dacility was great. good selection; good quality.

pool area was lovely

the pool area was fantastic

pool was nice! staff was very friendly!

the dinner and bar had great service and was delicious

had a bar area for our work crew to meet after hours

heater to pool was broken and water very cold ud83eudd76 unable to use the pool

i liked everything.. but the pool could stay open later

indoor pool and gym

nice lounge spacious rooms great staff and decent gym

quite old facility for the price. gym is small not everything is working properly

the location based on it;s proximity to the airport but have continued to return because of the shuttle, the staff, and the room quality

were pubic hairs in our bed that wasn't mine and the room service food was awful and very expensive i do not mind paying more for good food but the

very clean and convenient to airport. plus a free airport shuttle

shuttle pick up from the airport took 45 minutes

the location, airport, shuttle, breakfast, friendly staff, late check out and the room,

breakfast was good, and the quiche tasted very good; however, a bit more variety or rotation in the

staff was friendly and breakfast was good

was very engaging and helpful from the shuttle ride, check in, breakfast, check out, and shuttle back to airport

delicious and free breakfast

good breakfast, great gym, has a pool which was still closed during our stay

gym facilities were good but there could be a couple of extra pieces of resistance training

outdoor pool and patio

i booked a free shuttle bus at check in and it arrived right at 5am

everything was ok, our flight departed so early so we didn't get breakfast

gym was open

pool was small

the gym was actually really nice, especially for a hotel- i was impressed

milk was warm all the breakfast beverages were watered down.

was nice, they allowed late check out at no cost

the location was suitable for me. the breakfast was good.staff was friendly and helpful

adequate except as noted below, the breakfast was better than many.

free breakfast and cordial , friendly staff.

breakfast ok. ice machine not working second day.

breakfast want much but you can make your own belgium waffle cereal and fruit

lobby bar wasn’t open all hours

the only draw back was the small pool. you feel crowded if more than one family is in there.

the pool they didn’t have no towels and no breakfast

i prefer outdoor pools to indoor ones b/c the chlorine odor is overpowering

zoe in the bar was amazing. the staff was friendly it was clean and nice

breakfast could be improved. eggs tasted powdered.

i didn't like that the pool table was unacceptable because of repairs.

enjoyed the gym

pool table

the pool was so nice and clean

clean rooms, full kitchen in each room

the indoor pool wasn t available

kids loved the indoor pool

the breakfast was excellent, great variety of healthy options and tasty waffles

everything but no pool

pool was not open.

the pool was not open

pool could be bigger

swimming pool and bbq areas were lovely

great location, very clean, very well equipped room, great shuttle service

late check out!!!! great for my flight time!

great breakfast. quiet location. comfortable beds.

boys loved the gym

the staff was friendly and accommodating with a late check out

the breakfast was excellent too

about this place it has everything that i need if i could change something it would be the laundry using quarters only it should have an upgrade where you can use a debit

the staff was very rude and made it get out of the pool before 8pm the posted closing time

shuttle

the rate was good and had the shuttle to take us to the airport and bad=ck

to have breakfast included in the price - plenty of choice - fresh fruit, cereals and muffins as well as

1 worker who was always very rude an nasty towards myself, my kids and my visitors

breakfast was delicious and very convenient.

our room slept 5 people 2 adults & 3 kids

pool was being redone, the gym was being remodeled, the bedding was not quality and not comfortable

the breakfast was not great

shuttle service was great and the hotel is very conveniently located

chose this hotel because of the indoor pool and hot tub, however they have been closed for months and do not have a plan to open soon

modern, clean, shuttle bus, close airport, good price

how close it was to the airport and the complementary shuttle back and forth to the airport

the pool

was no shuttle saturday night so i had to take a taxi ($21 (+)the checkin staff was excellent. airport shuttle was great, really close to the airport. (+)soon as the shuttle picked us up from the airport, we knew we made an excellent choice (+)friendly staff. close to airport. convenient airport shuttle (+)easy check in, good shuttle service, close to airport but very quiet. (+)the staff and the manager s reception on arrival the shuttle driver! (+) we were on our way to cancun, so the shuttle service was awesome (+)now if you could just help that shuttle guy (+)the location was great for my brief layover. staff was pleasant - especially the shuttle driver. (-) especially my super clean room, the complimentary airport shuttle and coffee station in the lobby (+) the shuttle service they offered was awesome

the breakfast was delicious

the breakfast could have been better, but it was decent for continental.

very clean nice breakfast items at front desk

like that they had a pool of workout room a laundry room breakfast in the morning and some staff

a lot of options for delivery, there's a reasonably priced laundry room and dishes/pots are provided or available

love this property everyone was friendly and everything was clean and good breakfast

we were able to do our laundry nice breakfast great staff

the atmosphere was pleasant and breakfast was tasty and the area was clean.

no breakfast at this location, oly had coffee maker and coffee in my room

no oven in the kitchen.

didn’t get clean towels only certain days was laundry day

no light in the kitchen. it was real dem in the room trying to eat at the the table

that they had a kitchen

comfortable clean room, fully-equuoed kitchen (including kitchen utensils)

delish breakfast

the shuttle drivers were great and the shuttle service really awesome

on site open for breakfast, lunch and dinner, 2h free shuttle service to charlotte airport, gym open

glad they have a shuttle bus it is was great to use.

advertised as having outdoor pool but it was unavailable although it looked clean and ready to

across hall from staff laundry

pool was not open even though it appeared ready to be used and it was hot as you know where

has pool and laundry

no swimming pool for the kids to enjoy

in walking distance, 8 to 10 minute ride to any shopping center, plenty of parking, breakfast was great considering the pandemic

breakfast was great

breakfast was good with several options

great location. very clean, great staff and good breakfast.

room, gym, breakfast— everything was terrific

pool was fabulous

the breakfast area is very small but the food smelled

the room was very clean and neat. breakfast was good.

to the cov19, no breakfast, but they did go out of their way and gave us a breakfast bar, a couple of muffins, so i

did not stay for included breakfast

the breakfast was fine. the staff was friendly.

breakfast was great & the staff was excellent

hotel offered great valentine for the price paid including free breakfast, indoor pool, and comfortable rooms

the pool was a plus it’s heated

this was a very clean and comfortable place along with a great breakfast

i would have loved to have more meat selections on the breakfast menu

was kind of duck off, they had a restaurant where i could order food, buy wine or alcohol, catch shuttle to the airport and i loved the comfort

the pool was closed

desk staff was extremely helpful. shuttle to light rail was great.

bed, accessible accomodations (walking distance to restaurants, shuttle)

shuttle from the airport stops at 11pm, so i had to find another ride to the hotel when my flight

i was able to get early check in

awesome & speedy room service!!food was excellent!!

good gym and pool.

gym was small to be such a large hotel

no continental breakfast options

everything especially the kitchen

gym looked in good condition

our kids enjoyed their room just like us

location to airport and free shuttle + breakfast

easy shuttle to the airport

kids loved the pool gym was nicely put together and the staff was all very welcoming

i would love free breakfast and a microwave in the room.

disappointed no breakfast with room or coffee.

this time the pool and hot tub was dirty

the indoor pool

breakfast area

airport shuttle

great staff, size of room great, laundry next to room was perfect.

breakfast could have had a better variety

breakfast want great - ran out of coffee. not many gluten-free items.

i forgot to ask where i get the shuttle from the airport back to the hotel.

the room we had, had a broken curtains and less laundry towels.

elevators and gym not working, ripped shower curtain, room smelled moldy

the breakfast area is small and can become crowded very fast.

nothing too crazy, the free laundry is an amazing choice as wellud83dudc4fud83cudffe

jacuzzi was not working very well and gym has only 4 equipment

only one functioning elevator which sometimes you would find filled with trash, the gym was closed, and the pool looked disgusting

better breakfast selection

gym missing some dumbbells

the gym and pool were both closed during my stay.

were so thin i heard the people next door having sex, i’m glad i didn’t have any kids with me

good price and free airport shuttle.

friendly staff! we really appreciated the airport shuttle!

being able to lie down after traveling with two kids

friendly staff clean room great shuttle driver

breakfast was excellent. it was the best i've ever had at hotels offering free breakfasts.

enjoyed the day very clean great breakfast would definitely return

very clean and decent breakfast.

the breakfast was very good!

the room and the breakfast was exceptional

complementary breakfast and amenities like gym and pool.

pool bathroom was highly neglected.

we were told a shuttle would be available early to take us to the airport, but no one was there.

free breakfast and overall look of everything

didn t eat breakfast

breakfast hours need to be extended every thing was out by 8:30

location was a little sketchy, pool was closed

i love how child the air is, i love the showers and the pool

pool

hallways floors was dirty, laundry machine was out of order and i couldn't sleep with all the noise that was in the hallway

pool was clean and enjoyable

pool was locked early a couple of times during our stay

the staff was so friendly, i liked that we could park there for 2 weeks with free shuttle to airport

the pool was beautiful and the staff was overall amazing

kind and attentive staff all 4 that i interacted with and the shuttle drivers as well all three of them

they offer a free shuttle service within 3 miles of the hotel which was awesome

loved the inside set up with bar grill with nice comfortable lounge area

the gym facilities were

friendly and helpful staff, at the reception, at the bar and housekeeping, very good breakfast, very clean( overall a 10 ) we've extended by two

reception was great and so were the shuttle drivers. i'm very happy that i chose to stay there.

frequent and dependable shuttle

our room had a funny smell to it. room service food was mediocre and pricey.

the security staff drove us to the airport so we didn't have to wait or the 1st shuttle driver

clubs close by & lots of street people & trash on the ground on the street in front of parking

no wifi working. hotels share it

arrived at 1:30 am to a very friendly helpful desk clerk who immediately said we could have a late check out

gym equipment, some not functional and no weights.

i liked the breakfast buffet, even tho i didn’t eat it (woke up too late)

gym has no weights for exercise and the gym room itself felt cramped

breakfast was hot and ready between 6-10a, staff greeted with a smile

the swimming pool is closed

provide a snack for persons who miss breakfast when arriving after 10

breakfast should have more choices

kids running threw hallways

i have 2 kids with me, one handicapped, no elevators

the laundry room

brilliant wifi

nice staff quite location great wifi

clean, nice gym, guest laundry and very nice professional front desk.ud83eudd17

also, i asked for a late check out and they granted it until 2pm

no phone signal and the wifi was going in and out so i could not get any of my work done

transparency about things like room service not being available for several hours during the day

nice location and loved the pool and gym with the kids

the shuttle was also on time and the driver was very nice an friendly

they did accommodate by offering a shuttle to nearby restaurants but i was too tired to take advantage of that

my kids went to the pool and one of the staff was rude about them being in the pool

kids running up and down hallways at night hours

my kids didnt like it

i was able to do late check out with ease

can hear everything, it’s like the people next to my room were inside of my room and the breakfast was

didn’t like the breakfast. only had 1 meat option. could add a waffle maker.

the breakfast should have had more options and not just eggs. overall will definitely be back!

ok breakfast

breakfast wasn't that great but i found some things to eat