toiletries and wifi

stay was excellent nice pleasant staff breakfast was great had an evening meal there also which was great loved the history of the hotel

breakfast is great staff are really nice

and delicious breakfast

you depend on wifi you will struggle, although locals had no problem in the bar area, we could not connect with the same details, and access was patchy and intermittent in the

was very relaxing, the spa and pool area where amazing , 3 restaurants all varying in price was great

room, room service, great bars and spaces to relax in the hotel and the staff were all friendly and

es night, restaurant not open) and all dishes were cooked perfectly

staff went over and beyond, the room and estate in general was exceptionally clean and the spa was one of the most relaxing that i have been to

close, easy and free parking

bar staff member was a bit rude so left bar and went bar just down the street which did great

location very nice accommodation with attach trendy bar , breakfast was excellent and large free car park across from accommodation , staff was more

a paying guest i didn't like being asked to vacate our seats in the bar by 5pm as it was needed for someone else

i enjoyed the fact that guest could bring their dogs to the bar and stay in rooms.

in bangor, food was to die for and shout out to the friendly helpful staff who gave us a late check out so my wife could get a shower after a freezing charity swim

lighting in the seating areas of the bar very bright when seated.

the restaurant food was excellent for dinner and good bar facilities

have breakfast, dinner was very good but being seated near the bar was noisy

hotel is absolutely great, the rooms are so comfortable and spacious, the bar is laid back, just

however i was really impressed with the whole hotel, pleasant staff and comfortable room, bar and restaurant (although i didn't use the latter)

friendly staff, delicious breakfast, and very comfortable beds

breakfast was very good with good number of options to choose from

only thing confusing was there was no bin or designated place for breakfast dishes

great breakfast and friendly staff

breakfast perfect and always freshly prepared

milk and coffee portions in room are too scant and are not replaced during room

ample parking, great restaurant

food in bar snack area very reasonable and of good quality

the staff were incredibly polite and helpful, especially at night with room service

i didn't want to go sit in my room to eat a room service sandwich

staff were very friendly and helpful - especially the bar staff working the friday night

location and staff - gym looked great as well great views on top floor

couldn t get room service after certain hours, i m not sure if this was covid related or the hotel policy all

all good - maybe a little more room service choice would be nice.

was expensive, food unavailable late evening in the lounge/restaurant, was only available as room service i believe

early check in wasn't an issue

we stayed 2nights as a rare break from our kids and to start christmas shopping

spacious room with comfy bed and free wifi

it was clean bed comfy room service great chicken wings chips to die for

main foyer were very dirty when we arrived, however there seemed to be a party/event with lots of kids running about

room service available after midnight, but thats not a big issue.

portions are tiny, even small for kids

was very easy to get to, great parking, right next to shopping and room was excellent

had no complaints although it would have been convenient for me had there been some parking reserved for disabled drivers

friendly staff great room and a delicious breakfast

location close to town also and bar looked nice but didn t get to visit so

to bars and within walking distance the centre

i didn’t go to the bar but there’s a really nice bar and i guess food service

great location, lively bar fantastic night's sleep. would stay again

staff are lovely. room was very clean. so comfortable. bar and music was brilliant.

is in an amazing location for nightlife, room was very spacious and well decorated, bar was lovely as well

noisy first night, i was in bed at 10 30 sunday and a concert was behind the building - raucous kids running around the streets

food in bar is great!!!!

attempted to order room service but no answer on both room service and reception

not really aimed at young kids.

nothing great for kids apart from cereal

was excellent for all the bars and restaurants needed

location and grab and go breakfast. the early check in was very helpful.

minus the kids

gorgeous bar and outside area

lively outdoor dining, indoor restaurant and music and bar on the roof

lovely breakfast, bar food and restaurant very good quality, nice spacious rooms, staff are very good and

location good and parking great located next to the hotel breakfast great room clean nice bar

to arriving i used hilton belfast's online chat to request early check in

and the room was brilliant, it had a great view of the city, the room was spotless and the room service food was

the kids very much enjoyed the free chocolate bar on arrival

great location, quiet, comfy bed, early check in

which some of the food wasnt the warmest, loaction didnt feel the safest i had also asked for early check in whicb we didnt get so we had to leave the wedding we wer attendin half way threw to

needed an early check in and it was denied.

would prefer a bar of soap instead of hand wash. but that's just my preference.

friendly staff early check in

made very welcome and lovely staff ud83dude00 working there lovely bar man so nices great hotel stay in will be back

the shared kitchen is lovely and although i didn’t use the sauna, i did view the room and it looked very

loved the huge kitchen which led out to a lovely courtyard which was lovely to sit in the morning with a cup of

the communal kitchen

the shared kitchen was immaculately clean with all the equipment needed, the outside space was great

decorated and spotlessly clean every amenity possible with a large shared kitchen diner and rear garden

early check in with no charge

room was great size for 3 adults & breakfast we amazing

the pizza ordered from the room

the food tasted great and the coffee machines make great coffee and hot chocolate etc

asked for a late check out for boon but at 1115 ans 1135 room cleaners tried to gain entry even though we told

paid extra for a late checkout and had a staff member banging down the door at 11am and i had late check out until

everything is extra charged for: luggage storage, mineral water, early or late check out or even cleaning your room and replace your towels

the price of early check in is way too much.

staffs (kevin is very cooperative), transparency to deal like room service, late check out fees

arrived early and asked if the room was ready and was told it was

the breakfast

my opinion somewhat later in the day because nobody picked up when i dialled

great breakfast

wifi didn t work at all which is quite poor if i am totally honest

veral times) for room service

staff were great, bar area was nice and well equipped, gym was small but functional

expensive, no gym and restaurant closed early without notice and no room service

great service allowed early check in

our room was, was right beside an open top bar, myself, partner and the kids didn't get to sleep until 1

choice of tv channels , no customer parking or drop off area at the entrance , no spa or gym

early check in and late check out were granted with no issues or charges

had to get a space heater from room service to feel comfortable overnight

location was perfect, good wifi and cleanliness.

great atmosphere in bar area and very good wifi so could still work

food/room service menu claimed certain items like the pizza were 24 hours, but upon attempting to get

which was amazing, the staff were friendly too and another bonus of our stay was if we wanted late check out it was only 10 pounds until 2pm which was awesome

staff arranged an early check in without any fuss and were really friendly and gave us lots of helpful suggestions

very helpful and accommodating staff from our early check in to booking our taxi to airport, they were wonderful

made new years very difficult due to policy on late check outs

late check out though i think this could have been considered free of charge

going a bit lower, 3/ sandwiches and toasted sandwich could be served in the bar we had to order room service just to get a sandwich

bed, so comfy. nice staff. wifi worked well and was free. good breakfast.

allowed us an early check in as the room was available when we asked to store our bags before check in

couldn't get wifi on my phone

the wifi was terrible!

breakfast was amazing and the staff were the most friendly welcoming people ❤️ we got a

comfortable room breakfast was excellent friendly, helpful staff brilliant place to stay in belfast

bar did not have music on wednesday night and the food was not available at 10pm but it said on the

beautiful hotel with a lovely upstairs bar and excellent service. ud83dude00

in piano bar having drinks in the afternoon, husband had car keys on table and he was very politely asked if

comfortable, gorgeous plush decor bar had a really nice vibe, really appreciated the 24hour snack and drinks fridge super fast check

the leisure areas great for families with kids but also had areas to chill out

lovely bar area to start or end your night in

staff, added extras such as check in early for members, drink from the bar, games in the bar area are a fab edition to keep families busy whilst relaxing with a drink at

vegetarian food selection, both at dinner and breakfast.

the gym was great - really big and well equipped

the swimming pool and the gym and the cleanness

good wifi

bar did run out of some stock on our second night there, probably because of a large function the

we got to the room the bed was so small we had actually planned to get a few extra hours with a late check out

i likedthe way i was phoned in my room to say that my room service was on the way

location staff couldn t do enough for we had a great stay there my husband loved the small gym that was there so would definitely stay there

wifi wasn't great.

staff at front desk need to be educated on laundry drop off process for customers

fast free wifi

if i had kids i probably wouldn't have used it but we love lots of craic and chatting new people

no breakfast included

the breakfast was also really great

we had the buffet breakfast which was extremely healthy and had a good selection

as we had a child we couldnt go to other bars as kids not allowed

was absolutly excellent, as well as breakfast and it was no problem leaving our car in the parking lot for some additional hours

late check out until 1.30pm only cost 10 extra

they also had laundry service

parking was available

street parking can be difficult if the hotel car park is full, but it is mostly free.

at reception, in the bar and restaurant were extremely friendly and could nt do enough for us

i got room service both nights and loved it

bath - not clean, bathtube was very old any did not meet my expecations of a spa bath!

big room, great wifi, helpful staff

bed was really comfortable and the spa bath was some job

great selection of hot and cold options for breakfast and not too busy, staff were all pleasant.

great place to stay lovely people and very obliging bar was lovely

very comfortable beds. late check out. tea/coffee facilities in room.

breakfast is the main decider in our repeat custom

the tv had no channels for kids which ment we were in room with no entertainment

location and bar below.

i didn't meet no body through check in to check out yet they arranged early check in for me

ud83dude0a late check out, for free

big room, cool decor, liked the beanbag window seat. accommodating with early check in

the gin bar is beautiful, as the restaurant

the bar and dining area is gorgeous and the function are is lovely

we were given early check in

the bar and restaurant is lovely! the shower is also fantastic!!

the bar is phenomenal with the beautiful tree

the bar area was stunning

automatic front doors stayed open making the reception and bar areas cold

bar staff in the bar were really friendly and knowledgable of the area

ten minute walk to woodworkers bar (part of the lavery bar) a cracking craft ale bar

breakfast could have been slightly better

good choice of breakfast

lovely breakfast, friendly staff, easy coded access.

left before breakfast was served we are early risers but breakfast not served until 0830hrs a bit late

08 and was charged a late check out fee

clean, the team are fantastic at what they do and the breakfast although it is continental you can order hot food which is specified beforehand

bed was really comfortable, breakfast was good and the place was in a good location.

late check out cheap parking

location reception staff very friendly got a late check out free rooms very spacious and

there was a trolley for the laundry on the landing which was causing an obstruction in getting to the room

lost part of my laundry through their

no breakfast were going to charge £25 for early check in

com prior to arrival and was able to take advantage of the early check in

staff could not have been more welcoming to our group from ringing taxis for us and arranging a late check out/early check in

have been more welcoming to our group from ringing taxis for us and arranging a late check out/early check in

lovely quiet location, 20 minute walk to downtown pleasant staff and good breakfast

great to stay in the apartments. good space and perfect for our 3 kids. all kids under 6

breakfast was very good

slamming door outside of my room on the fire escape that the accommodation staff used to move out laundry skips every few minutes for the hour or so that i was in the room on saturday afternoon

great to stay in the apartments. good space and perfect for our 3 kids. all kids under 6

the owner offered to do laundry for us as well

nothing.. apart from trying to find the parking but that was my fault

great breakfast

i would have rather had an english breakfast

lovely breakfast

something different for the kids like pancakes would have been good as it was the halloween break

hotel and brilliant pool , great for kids with plenty of entertainment

were no indiviual changing facilities so kids had to get changed alongside grown men, and vice versa

room was amazing and enjoyed the pool and jacuzzi

was staying on the ground floor close to reception and the wifi was quite poor

breakfast was very appetising

parking convenient

free parking

secure parking for my bicycle no issue

evening meals available in the bar from an extensive menu attracted many locals and were excellent

the wifi caused huge issues for us at the event on sunday so we could not actually demo our software to

the wifi is not great. the signal is poor.

at reception was lovely, organising late check out

finished my food arrived, when asked where are the chips for my daughter, waiter tried to tell us kitchen was closed as it was close to 9

the room was enough for the whole family and the sofa bed for kids was a decent size

nothing lovely dinner, & breakfast piping hot and more than enough will def stay there again free parking and hotel easy to get

we were staying with kids and had 2 sleepless nights

the night porter was helpful and informative with directions to my room, the bar area and where breakfast would be served in the morning

music coming from the wedding down stairs and kids throwing stones at cars in the car park

travelled solo with my 2 small kids and the staff couldn't do more for us and were absolutely amazing

convenient car park for trailer, food good in bistro

plenty of parking and location

reception area and bar grill were just wonderfully decorated and a lovely touch of a sofa at the top of the stairs

staff delivering room service was very rude and pushed past me to get into the room

good access for parking

the wifi in the rooms was not very good, but that really was the only issue

good location, the restaurant was busy and the bar too, very clean and great parking facilities

with 4 kids and always looking for something in car or to go out

my kids loved it

parking and spacious room with good heating plus restaurant and bar on premises and breakfast

the breakfast was incredible with some of their own home grown

hosts, comfortable room, wifi was slow at times, breakfast was great

couldn't get wifi in my room but got it in the breakfast room

breakfast was more than enough and well prepared

location was very easy to find, good parking and the whole place was tranquil and peaceful

staff are very friendly, the hotel has a good atmosphere and the food in the bar was very good

only gripe would be that you were not permitted to take alcohol from the bar to your room

hotel, well appointed rooms, bar very comfortable, lovely meal

breakfast was very good

nothing was done abt my complaint at 3 30 am of the noise in the few rooms beside us shouting kids crying and running up and dwn halls the ones next door banging doors shouting banging our door

personal touch of a note on the main door, the decor, the room, the cleanliness, the staff the breakfast all was

breakfast the next morning was delicious

very comfortable, clean and lovely breakfast, staff are fantastic too, i highly recommend !

breakfast choices were excellent and served with a smile

motel with very attentive friendly staff, good breakfast and comfy bed, what more could you ask for

small gym if needed with freeweights

their kitchen is amazing, i like late bar too.

room was ok but nothing in there regarding how to order room service, how to dial for reception etc

a bit noisy for upstairs rooms but its all finished by 11:30 pm gym could do with a water font

the restaurant and especially the bar had great atomsphere, and the location in lisburn was good

the price included breakfast and i felt satisfied to stay here for two days

stayed at many bread and breakfast properties—from the moment we arrived on the property, our reaction was totally “wow

wonderful full breakfast—everything you’d want and more. staff were very accommodating.

we had breakfast included which again the owner made fresh when we required

kids had a lovely time

breakfast in the morning was a wonderful experience

walking distance and the kids found a playground which is almost straight across the road, we had breakfast at 9

showed us to our rooms which was a really nice touch, the room was exceeded our expectations, the kids were able to enjoy netflixs as we chilled for the evening, there are loads of restaurants and

beautiful hotel, the breakfast is to die for, amazing staff

i cannot speak highly enough about our stay there,topped of with a beautiful breakfast