my room was a little loud due to proximity the pool

breakfast buffet was killer

the food was underwhelming, and if you stay for only 1 night, you only get two meals (dinner and breakfast) since you check in after lunch ends

shout out to kaomi at the front desk for being kind and welcoming, and ivan out at the beach bar for mixing some mean margaritas

is also next to nothing to do during except sit at the pool or beach, good luck keeping your kids entertained

terrible wifi, pools hours, bar hours, cafe hours, room service had a fee and you have to go to the reception area to pay which is stupid because you

view was nice size of room was nice as well and staff that runs room service is very polite and

the food, pools , activities, breakfast

at the bars, at breakfast, in the restaurants and the cafe, all of them were amazing

location , staff, pool, view and breakfast buffet

the gym

the views were amazing, the spa was heavenly, and the beach was breathtaking

throughout was impressive; my room was always impeccably tidied, nice amenities, great wifi

amazing pool

great service kids friendly and great food and staff

some of which include a kitchen with washer and dryer, additionally they have a well equipped gym also very nice if you want to keep your workout routine going

wifi only in pool and lobby understaffed - not helpful and very slow link to other hotel flamingos

eat options for those who prefer fish/sea food) and the japanese restaurant which my kids really liked

breakfast through room service wasn't up to the standards the other restaurants were, our food was cold by the time

he was particularly great with our kids

no cushions or pool towels

rds, turtles, iguanas, crocodiles), the friendly and accommodating staff,

pool, the aquatic life

needs tlc. pool was not clean

great location quiet adult pool

breakfast was great

the lobby bar by the big banyan tree was absolutely beautiful and so comfortable

nice to have the salad bar for lunches

lots of choice for restaurants, pools and bars

the room was comfortable and our kitchen had everything we needed

beautiful pool area and nice well keep grounds and rooms

the beds were soft and comfortable, the kitchen well equipped

it has a nice pool (unheated) and the rooms have good kitchen areas

location, great pool, views spectacular . upgraded to suit, great kitchen.

it's what we love most about bucerias — classic property, cute pool and outdoor garden kitchen, ac in the bedroom, close walk to the beach and nearby restaurants, and most of all, a

kitchen with all you need to prepare food

the room was a very good size, with a kitchen and living/dining area separate from the sleeping areas

very clean , spacious room,quiet ,free parking

room was large- the bed was large and comfortable - parking was in front of the hotel and had a security guard all night - large balcony - the hotel

to name a couple, felix, the pool concierge, and jorge, a waiter at the pool and lemongrass restaurant, were outstanding

cleanliness, room with private pool

the waiter with the hat on the pool was very nice and attentive

com and i didn’t have any discount at the hotel spa or any other advantage for had doing it through booking

good for kids.

breakfast was very good especially at the pergola

the activities are limited , the mini golf course is in terrible shape, the arcade is virtually impossible to set and start independently

maintenance is done ongoing and the kids pool was down most of our stay but it was excellent when it was

the pool at the property is nice and relaxing and the snacks bar by the pool was an added plus

really liked the pool and the owners and the staff

awesome pool area and patio, good air conditioning

we were a family of 4 (kids 9

i don't think the evening entertainment was anything to write home about, but the families and kids seemed to like the performances

the spa day. the employees in the spa.

also fabiola and all the team at breakfast team were great

the door to the room service return was not very secure and left me feeling unsafe

suite with kitchen like a small studio apt

walls and remove paint splatters off the tile floor, install soap/shampoo holders and safety bar in shower

breakfast included

inadequate supplies in kitchen. eg cutlery, knives were dull and unusable.

the bed was comfortable, the kitchen well equipped

great pool and swim up bar

best pool service of any all-inclusive

the only adult pool is an oversized hot tub that is too hot to spend much time in on warm days

out of 4 restaurants, 3 restaurants accepted kids under 12

kids club was exceptional, rooms were clean, spectacular staff, gorgeous pool, loved the beach

clean. large pool

had the breakfast buffet and it was really good there is a beautiful pool deck, gym and patio with lots of pools and a hot tub

are a bit underwhelming and its a little hard to navigate room service food is not good and costs almost as much as the

the gym is decent, though there's no water station available

rooftop area, adults only, nice gym and convenient restaurant and great quality drinks

pool was awesome all the staff was friendly and helpful rooms were clean and good size beds were

was nice that the pool with the waterslide was in the back and all the screaming kids weren’t in the main pool the

the location was fabulous. lovely swimming pool and very comfortable chairs.

patio doors to pool + ocean. easy walk to all markets, restaraunts + entertaiment

facilities very clean. pool was amazing! the room was big with excellent view from balcony.

quiet location of our room overlooking the pool-ocean.

pool water too warm

pool, restaurants and staff were excellent

selection of american and mexican breakfast items

the food is okay, the breakfast buffet is the highlight with many options and several truly delicious mexican dishes

everthing was close by the pool and food was great

bar off the lobby was great except it adjoins the smoking area which is the open area towards the

there was no snack bar to get food outside of the buffets

the lounge and bar service was really excellent

breakfast buffet in the morning (which is included in this rate) was plentiful and there was a very

breakfast buffet was good

not too crowded, easy walk on the beach into town about a mile to restaurants and bars

the pool bar served great tasting and reasonably priced food and drinks

location beach , pool , swim up bar , great food , the rooms are so big

marco, on the bar staff took very good care of my requests

staff was super friendly, hotel amenities (ie bar restaurant) good. well kept faciltitles

2 bulldozers ran morning to night making a breakwater for the property; impossible to sit by pool or have a meal without smell of diesel & sound

the pool was also lovely

staff, very clean, great view from pool/adjoining dining tables rooms great, comfortable

large room with a king bed, semi-private patio with ocean views adjacent to the upper pool

like the restaurant, the pool and my mattress and the linens and the bed pillows were of impeccable quality probably the

gently sloping, with gentle waves

breakfast was in clouded even though we wished to cancel this

room didn t work it took me over an hour to find someone the would let me use a phone to call room service i kept getting sent to other areas and when i was about to give up i made a stop at

30 pm close)

breakfast was the only meal that met our expectations

swimming pool

was a bit odd for my kind of travel but i was meeting friends at splash water park which was also

no creamer for the coffee in reception and the water park was a total waste of time, it had no water on slides, no dolphins shark/ aquarian closed

check-in took way too long. restaurant and bar area was not open during our stay.

restaurant is only open for breakfast from 7:30-10:00am and there is no bar as advertised

swimming pool is quite small

was perfect for us- clean, parking, quite, hotel restaurant made great mojito s and really good food

the mini frig with honour bar was a nice touch

would have liked pool, but the wagon provided with umbrella chairs and beach towels made it convenient to enjoy the

minor thing...no pool.

the breakfast buffet was quite nice and a great location

the bar had no change for mineral water

i would have enjoyed some more protein with my breakfast such as ham or bacon.

it’s a family hotel so be ready for kids and a lot of people in the pool

the music from the beach bar was way too loud, and very unnecessary to be that loud.

breakfast was good, just wish they fixed sausage or bacon sometime, it was just ham everyday

coffee maker, bar fridge and bottle water in

the breakfast served was always warm and carefully curated on display

our breakfast experience was very good

lobby area and bar area was comfortable and clean breakfast in the morning was excellent

the view from our room over to the sea was awesome and the pools were lovely

pool, cafe, and access to the ocean were nice.

proximity to the pool and ocean

the pool and ocean were a hop, skip from the lobby

a great vacation spot if u have kids my daughter loves everything about it

the boat in the kids pool is falling apart and the whole park is in desperate need of investment

very fun i loved the fact the water park was included with my stay

if you're staying in the room during daytime it will be a little noisy, in daytime we are in the water park or traveling around so it doesn't bothering us

the food ate the park is not the best and also the breakfast was limited options buffet style

the adult pool was the best part

hear the birds chirping and it was relatively quiet and not overrun with too many guests or loud kids

and some servers at the breakfast and dinner

the food at the adult bar was probably the best part for me

-breakfast the first day was delicious and so was lunch and dinner

place to spend holidays with small kids

breakfast was satisfactory

the guitar duo in the sports bar was great and we really enjoyed listening to them

breakfast at the buffet was good, the drinks were tasty overall

snack bar food was great

it’s clean, near the airport, swimming pool, breakfast

close to airport. reasonable rates for short stay. nice pool. great breakfast.

room looked at the pool would have preferred a better view

close to airport clean great breakfast friendly helpful staff

breakfast was a little basic but honestly for the price we would not complain, it was great value

huge room , clean, comfy bed, beautiful little oasis with flowers, hamacs , pool, resto and the staff was very friendly i would definitely go back next

loved the location, the artsy/bohemian style, the yoga, the pool, the cleanliness and comfort of the room

no working tvs extra charge for 2 kids of $180 dollars no breakfast

the pools are great, specially if traveling with kids

an honesty bar as the bar/restaurant closes at 3pm, an honesty bar would be great just for basic drinks before

clean. great breakfast.

great location for airport or bus. excellent staff, room was excellent, breakfast was amazing

bed was comfortable breakfast was fantastic

no pool and a bit noisy the coffee was really bad.

no bar or pool or anything in walking distance

but just for some people it was too low , there weren t nobody to make people have fun in the pool

pool was not vibing. more music and they close bar way too early.

service around the pool was poor

e french toast was to die for

we enjoyed the beach cabanas most, and the pool

wifi was great throughout the resort

person after person went beyond the call of duty from the restaurants to the pool bar to the reception staff

the pool is amazing, the food is great and the location is perfect

the pool area was excellent and the food was good

our suite was spacious and we loved all of the little extras - borrowing a beach bag, sun loungers on the terrace

the excellent breakfast , location and swimming pool.

pool was full of kids

like but hopefully in the future the hotel can add a washer and dryer since i had to go to the laundry in front of the hotel

breakfast was adequate with plenty of variety and with familiar foods

the pool is small. you are definitely not going to stay here for the pool.

free breakfast is adequate, but restaurant service available if you want a heartier meal

the bar restaurant on the first floor, outside, has a pretty view of golf course and pool

they have a decent continental breakfast. and the suite we had was perfect for four people.

breakfast included could be better.

the pool was nice and clean

breakfast was outstanding and room service was delicious and affordable

guest laundry. breakfast fare. shuttle service & pedro.

room service food

breakfast was great!! better than any other hotel i ve stayed in ever!

was outstanding and room service was delicious and affordable

they only had music one day in the pool, charge for kids club and have very few activities for them

nice gym and spa area, although the jacuzzi did not work well

hotel, amazing location, friendly staff, delicious breakfast, comfy bed and very clean room

one night we had room service and the pizza was edible not good

only negative review would be that the spa services were extremely overpriced for the quality of the services

had a conflict because only one person from the bar pool was refusing to refill drinks in our yeti cups

additionally, our room service was top-notch

view, the pool, the beautiful landscaping, the variety of activities

the snack bar i witnessed a man using his hands to pick out lettuce for his hamburger

by the pool christian and margarito looked after us really well and were very friendly the bar upstairs with the billiard table was a hit with my family and alex was very attentive

and people talking)

location for early check in at pvr

gym is well, 2 equipments only

breakfast very good

great wifi

pool, food

the food variety could have been more at the breakfast

we were off at the pools or in town during those times, so we didn’t get a chance to try them

staff was friendly and the three pools, all with a swim up bar and two by the ocean were great

the hotel is good if you are staying for vacation - food all included and nice pool.

pool food was not that great

erly busy) and the drinks are mostly juice.

with amazing cesar, sofia the concierge was knowledgeable, bell boys were friendly and fast, pool waiter was quick and kept checking on us, the fancy restaurant off the beach was our highlight

pools

the pool bar has very slow service

girl at the breakfast restaurant, i think her name is paola was always super rude and made every meal a

restaurants were closed, not enough chairs at the pools, coffee bar is open until 10pm but stops serving coffee at noon (coffee is not good), activity maps were

-: the spa is very very

infinity pool fabulous

breakfast in the restaurant was good every morning

very clean. close to airport. small but functional room. parking

the food for room service was lousy

i was surprised to learn they provide a shuttle to the airport

unable to use wifi in the room and unable to check in even a few minutes early.

they decided to bring the airport shuttled in for service on the day we were checking out

that they can serve food during the day as well and that at the pool they can buy things for the kids as

my boys loved kids paradise zone

they have a section for the kids and my daughter even noticed that the food was not good

oom service charges you a very small rate per service,

there is room service for a small extra charge

loved the kids area

is not enough staff in the pools, in the bar and the venazu restaurant for breakfast, the service is slow

is only two restaurants in hotel, which one of them open only for dinner so another one is a breakfast area, which works for lunch just with limited menu, no main course only sandwiches,

is not enough staff in the pools, in the bar and the venazu restaurant for breakfast, the service is slow

really the only suggestion is that you not allow people to claim space and chairs at the pool or beach by placing towels and other items then not returning for hours

pool and beach are great for kids

also loved that there was an adults only pool

the bar staff were amazing

our room was old/outdated and facing a parking lot: it always seems like when i book with booking

the gym is small but has a few good machines

we loved the pool and bar on the 7th

the bar was awesome we said suprise us and they made awesome drink that we couldn’t get enough

the breakfast buffet and the lunch food was really good as well

side said no children allowed, yet we still had to deal with some children at breakfast and the pool areas

manuel at breakfast and during our late lunches playing scrabble was brilliant - he looked after us so well

definitely worth the value, drinks were always great and pool was spotless

food (mainly breakfast) was very repetitive (this may have just been a nuisance for us because we stayed so

there’s also a snack bar by the pool for when the main restaurant is closed between meal times

pancha the cat was great at giving us company during breakfast

the daily breakfast, lunch and dinner buffet was always delicious

the snack bar could use a bit more variety - the options were usually hotdogs, fries, and burgers

i said before it is adults only but we saw kids in this area which was kind of confusing

we were also the only ones asked to not have our drinks in the pool while everyone else had them in their hands, and even floating in the water

if you have kids you can’t eat at all of the restaurants

fit for whole family little kids ！ great ！

stayed on the hacienda side with a swim up pool

pool should stay a open a lil later

hours of the pool

the food was typical buffet style - better for large families and kids than for tasty variety

multiple pools. kids park/camp.

gym needs to be upgraded

excellent service, great swimming pool and great food. amazing hotel.

it was small and often busy with kids but an ok place to hang out

property had free wifi, and was above the shopping mall.

6 days of staying i asked several times to find a joying rooms or at least to get my kids room near mine

room service does not response timely

liked the kids pool area, friendly staff, food was okay, and the location of the hotel

they quickly remembered our names and our kids names and made sure we are comfortable

evening entertainment was appropriate for kids which we appreciated

swim up bar is fantastic and the food was great

my kids had a great time and we made great memories

view, staff, room service, breakfast, beach, facilities including laundry, check in, check out - all wonderful

not observe the same poor customer treatment in other areas of villa del palmar beach resort & spa pv

we ordered room service & got a whole pot for under $100 pesos, tipped the server $200, no problemo, but that

room service doesn't have sugar or substitutes ud83dude05 hotel needs service elevators.

the pools were great for kids.

wifi very poor

lovely atmosphere, pet friendly, the staff is great, perfect location, i loved the swimming pool

we had a full kitchen, bedroom, dining room, living room, and two baths

it was well located and had a nice pool and cafe

the room was so spacious and we had a great view of the pool and lush grounds

24 hour room service

the pool is amazing for spending the day and it s a very comfortable space too

bar a pool was amazing phenomenal views all around and the room was beautiful with a nice view of

the pool has a bar on the rooftop, from there the views are 360 degrees of everything, it is stunning

there isn t an on property restaurant & the room service can take an incredibly long time

young adults and kids seemed to have no issue with them but that furniture is a one reason we'll not be back

coffee shop, 2 restaurants you need to reserve a spot for and 3 more dining areas that served breakfast and dinners around the clock

they could do with changing the music sometimes in the pool area

the gym was hard to get to and you had to find a staff person to open the door and let you in

an adult only pool which was very nice

the spa is also nice

the amount of kids out weigh the amount of adults and overtime some of the kids become unsupervised

they have some dedicated space for kids and teens but wasn't advertised too much

all inclusive really meant all inclusive, including room service

een bracelet) we had access to rooftop infinity pool and food and drinks are delicious

a/c barely worked, breakfast was decent but dinner was average at best, there was kids sitting at the bars taking up all the

breakfast best meal, lunch ok, dinners disappointing

most definitely be nice if small fridge in room, as usual people putting towels on pool chairs and leave for hours don't know what management can do about selfish

did not like the food, to many sauces, and who eats stews for breakfast

juan, david and armando in the bar were great, even with the drinks being

very welcome to kids and the kids club with the stuff there deserves our recognition for an outstanding job

wait staff at the buffet, bar and bell hop were friendly

we did not have hot water for showers. a big downer. also no toast for breakfast.

i prefer no kids at my resorts

great location. nice pools and good for kids. easy access to beach which was beautiful

no laundry

just the pool's bath should improve the cleanliness.

there was a full kitchen and a large, balcony overlooking the pool area

pool tiles are starting to fall off.

having a kitchen and a living area were wonderful

quiet at night, great common areas, lovely pool area, good internet, friendly helpful

my requirements were, pool (check) air conditioning (check) private bathroom (check) and close to the beach (check) this

pool was good. staff was very good. some traffic noise. bus outside. they'll call uber for you

cleaness place, and pool

closing pool at 10

i loved hitting up the 24-hr coco cafe for my coffee everyday and my husband and kids had ice cream a couple times a day

beautiful spa with a cold dip and giant relaxation area

if you don’t have kids don’t go there hôtel need to be refurbished big time

they said i have to pay extra for the kids

restaurant was bad, the pool outside our room wasn’t maintained enough and there were always kids in the adults only

stunning views from the pool and jacuzzis

good gym and spa too

the kids club was perfect and we were able to hire a babysitter to go on out on our own without the

were reserving pool chairs at 7am with their towels and other belongings, but they were not using them until the

facilities, great food selection, very helpful and courteous staff, several nicely maintained pools, good bar

outdoor kitchen, pool, location, price

wifi in the rooms was hit and miss, it worked well at the pool area

extra charges for wifi and water after a number of days is petty

kitchen cupboards could use a little upgrade

paradise..friendly staff. let me use pool while plane was delayed

we loved the skylounge rooftop bar for a sunset drink

for our teenage daughters, even though it was stated on the booking that we had two 17-year-old kids

our daughter loved the pool and kids club

according to the hotel that price corresponds to infants

hotel could implement games and day activities in the pool and other areas.

were cheerfully accommodated with a very early check in

rooms are very spacious and pool in the roof is beautiful and very relaxing

everything in kitchen was portable

spacious room with kitchen amenities and close to everything a traveler may want or need in puerto vallarta

nice roof top pool area

the service was excellent, the staff was incredible, the kids club exceeded my expectations and the rooms and resort were stunning

main buffet was good for breakfast but poor for lunch and dinner

excellent bar service

the property itself is gorgeous, breakfast is great, staff is attentive.

food was excellent, bar servers were top notch both inside and out and the concierge people in the premium club were ok

plenty of shade for pools with easily accessible

pool loungers were broken or used so badly they were uncomfortable and we would have to switch them

the spa was exceptional as well

the layout, design, architecture, gym, spa, restaurants, views… all incredible

breakfast buffet, the bedroom size, the bed quality and the spa service

spa was a bit pricey, as well as the laundry services

you can also order room service

no kids and vip treatment

breakfast was good but crowded

so you get to hear screaming and crying kids all day in your 'kid free' trip

the trees maybe or zumba exercise class one morning for individuals who may not want to go in the gym

i liked that room service came by each day to ask if we wanted more water and beverages in our room, oh and i

great for kids also

i had selected room service daily and after our second day our bed was not made

it is kids and family friendly yet not that crowded