clean, with good kitchen area in the room - good-sized fridge

couple of kitchen items not spotlessly clean on arrival, but overall good

kitchen and kitchen equipment were fairly minimalistic in the studio apartment and the bed is

the kitchen well equipped

nice staff, able to host family of 5, indoor parking, comfortable beds, fully equipped kitchen

was very close to a very amazing beach(by walk), nice pool area and very clean rooms with proper cleaning everyday (+)the pool and very close to the beach staff realty really nice (+) the pool was good and restaurants not too far away (-)this hotel over 2 others in the area because it stated in the hotel description that the pool was open all year

to mid june) so this may be a 'thing' at that time for the year but on the sunday and monday, the bar and all other facilities closed in the afternoon for the rest of day/night and we were the only

00 bar closed at 4

the bar was lovely and the evening entertainment in the restaurant on saturday was a welcome surprise

rooms were well proportioned and decorated to a high standard, the balconies looking over the pool and the forest are also lovely

very nice garden and swimming pool; top restaurant next to the hotel

the spa area outside is a nice touch

the room was super comfy, the staff was charming, and the pool and the garden superb

garden, pool and surroundings really nice

maybe clarity as to whether the pool was open in september but then i could have asked.

swimming pool and free parking in a congested village

parking was sensational with private parking beneath our balcony

location within gethary was nice. super nice staff, very clean, key that they have a parking

the location was central to all facilities, the swimming pool was clean

staff is so amazing and love that it was an old school house, with kids art and report cards

you can easily walk from the train station to the hotel and the beach, bar and restaurants are 15 minutes away on foot

there wasn't a small bar fridge in the room.

grumpy bar man and felt bit overpriced as it is only a glorified b&b!

staff is so amazing and love that it was an old school house, with kids art and report cards

secure parking

old farm is very charming, we got a huge suite, equipped with a kitchenette, huge bathroom, easy parking, breakfast was very good and varied compared to the number of rooms

facilities, bar restaurant very good friendliness of staff, english is spoken

the bar closed at 7

restaurant and bar within hotel was great

restaurant, bar and seating area all closed by the time we arrived at 930 pm.

/ easy to find / ample parking / quiet room / nice bar restaurant and outside terrace area / comfortable

the location in arbonne between the coast and the countryside, the basque style house, the pool, the attic room, the design of the common areas

place and lovely staff, fabulous swimming pool and beautiful apartment

privilege room had a terrace and a view of the swimming pool

beautiful garden with super swimming pool

the pool and spa area are great

our room looking out to the pool was huge

scenery of ocean from balcony car parking greenery

lovely rooms, pool and breakfast

the pool and eating areas are very beautiful and calm

ol view) but then we were very late booking for a single night when the resort was full

the centre of biarritz, fantastic beach just around the corner, very well equipped gym and good breakfasts

location, secure parking, very friendly staff

staff and very good to have the restaurant and room service available on site

we didn't try the breakfast to comment upon it but only the diner which was very tasty.

location only 5 mins walk from the beach and with on site parking

basic bar with little atmosphere in the sitting area

must know that there is no service in the reception or in the bar afrer 23

to improve the bar offer

the pool was great

the receptionist was also running the bar and taking guests to their rooms in the golf buggy which (although not life changing

the front door, looked designer with a large bar to to bottom, confused me, it was the handle.

so very late booking, got a call from the hotel, confirming and advising when food and bar close

bar area is the same as breakfast area

(i must admit, the bar next to the reception has everything one needs) other than that, the hotel had everything i

reasonable bar to get chill and have a drink after a long drive

fold out kids need we had in one room wasn't great and was clearly quite dated, as were other parts of the

pillows are kids size, 2 per double bed, asked for an extra pillow for my wife and they could only provide

kids loved the playroom

very friendly check in staff. good breakfast. secure parking.

room was lovely. 4 star quality. enjoyed trip to the spa for a massage and facial

service and facilities, very comfy big beds, lots to do with the kids, great food with amazing views from the rooftop pool and restaurant

unfortunately there was work on the terrace bar and it was next to the pool

lovely clean modern room, friendly helpful owners, nice breakfast, parked right o/s, good wifi.

we were also given a complimentary late check out due to the heat, which was a lifesaving gesture on a very hot day

rden / little bar / seating availability) great on site parking

lovely terrace bar and restaurant too. everyone at the hotel made us feel very welcome.

loved the outdoor facilities

outside bar a little

loved how close we were to everything-the beach, restaurants, a playground for my kids

we had a family room that had a set of bunks for the kids, a comfortable ks bed for us and a very roomy bathroom

the staff were so friendly and helpful, when i couldn't get my laundry done at the local laundrette the lady on the front desk kindly arranged for me to have it

lovely little hotel. good for kids and families.

got early check in for free without any problems

it was adapted to wheelchair and suitable also for kids

it was adapted to wheelchair and suitable also for kids

available family dorm if you have kids or a group wants to stick together

my kids and i stayed in the family room, with 2 lofted beds above the full size bed

but during a horrible rain, sleet and wind storm with luggage and kids, it was quite the adventure

cool, laidback vibes a stone’s throw to a great little beach (perfect for kids) - with restaurants, bars, shops literally on the doorstep

lots of door slamming and kids yelling and running

plenty of cafes and restaurants nearby, including the restaurant and bar attached to the hotel itself

the restaurant and bar were great, lots of fun with a roof top bar piped in music and incredible views and atmosphere

room had floor to ceiling windows which open onto an amazing view of the beach below, over the bar/restaurant terraces

is noise from the bar but we knew that the rooms were close to the restaurant so we can t complain

the food and views from the outdoor restaurant and bar are amazing

the breakfast was 5*****, lot of variety to choose from and fresh hot drinks available and even after

breakfast was amazing - fantastic quality of the food

excellent breakfast!

the breakfast was so nice too and we would definitely stay again if we return to biarritz

room just above long-open bar with noisy people on sunday night (after midnight); was ok with windows closed and a/c on but (+) nice bar and area to chill (+) we got stuck there, the one bar that is open to 2 am is right outside the window, so when the a/c didn t work, we couldn t

staff were very friendly and helpful with early check in

beds are comfortable and there is a heated swimming pool on the smaller side but that was a godsend as when we stayed there was a heatwave and it was

it was lovely to jump into the pool after a day exploring biarritz and nearby towns

a lot of books, toys, games for kids and adults

the bar situation is awkward and not any good place to have a drink in hotel

there is a small gym that myself and my son used several times during our 6 night stay

wifi was not good, we didn t needed bc we had service with our provider but if you need wifi you

wifi was tricky to get set up & use.

they need a new wifi system. incredibly cumbersome to log into. hard to imagine in 2022!

wifi not working in the room

wifi in room did not work and the breakfast, while tasty, was too carb heavy for us

very central! allowed us to do an early check in.

the bar area was great too - a lovely place for a drink

very friendly - room was very good, nice furniture, clean and in a good shape - bathroom clean - bar / restaurant in the hotel very nice and with a nice atmosphere

fantastic location, great bar and lovely staff

was nothing to dislike other than i wish the restaurant and bar were open

bar service, breakfast menu not explained/understood

in the bar ignored us at breakfast and in the afternoon and evening and turned away when we wanted service

availability for drinks in the evening although there was a bar there - waitress refused to serve us as restaurant busy

the restaurant/ bar

great location, superb room, friendly reception and bar waitress

room, comfortable bed, great breakfast right in the heart of the city

didn't have the breakfast. liked having breakfast outside in one of the cafes.

breakfast was so so but not a problem for me.

breakfast was great location great city great wished we could have stayed longer.

try the breakfast so cannot comment on that but hoped there might have been some snack/bar facilities

good wifi

wifi was not working, the breakfast was too expensive, the room had the moquette and was a little

wifi was also very unstable

the wifi was okay in my room, but i had problems accessing it in the breakfast room

wifi was fast and stable

all staff were really friendly and helpful from reception to bar and restaurant

there has been a refurbishment of the bar and restaurant area that has been done to a very high standard and increases the comfort factor

no parking. but got help with the luggage by the bar tender!

location and view we didn't used restaurant or bar but they looked nice.

the way they treated my kids! they were super kind!

huge pool area and sunbeds but you are not allowed shoes and the ground is a little gritty.

excellent customer service. very clean rooms. lovely pool.

swimming pool and tennis court

lovely balcony overlooking the pool and with a sea view

location, comfy beds and lovely pool, close to beach with nice beachside restaurant

thé location is fantastic. the bar and the buffet breakfast was very good.

reception and bar staff all spoke good english

the reception & bar area are very nice

a small thing but the bar was closed very early on the friday night.

brilliant location. clean spacious rooms. lovely bar area

i didn’t go to spa but the outdoor pool was good

great, bar and restaurant not open due to filming but we were informed before-hand.

was planning to book several rooms and spa to celebrate my birthday in september but have changed my mind following this visit

beautiful bedrooms, a stunning restaurant and breakfast room overlooking the water and a perfect pool for swimming, lying in the sun or relaxing

fabulous cuisine; gorgeous rooms; lovely spa with excellent massage therapists; pristine swimming pool; a smiling, well-trained staff, and professional management that genuinely cares about the

really nice to be welcomed with a few beers from the bar after a long days ride

beds super comfy all facilities brilliant breakfast was perfect the hotel staff were very helpful and attentive great location you get towels

attentive personnel; good breakfast

breakfast were great and well presented

breakfast was really good too

bed, soft bed linen, good shower, good hairdryer, tea and coffee in the room, great quality breakfast and very attentive staff

could do with a proper bar to relax with a drink in the evening.

breakfast was excellent with great variety

the breakfast was included and was excellent with very attentive service

seaside, nice breakfast, room

excellent location, great value for money, comfortable room/bed and generous breakfast.

went the extra mile to help us find a sports bar showing the rugby

restaurant set in beautiful gardens serving good food at breakfast and dinner

the gym!!!

the bar prices were too high

bed was very comfortable, room spotless, staff very friendly, nice little bar and the food in the restaurant was delicious

the included spa was a nice treat

there is no pool outside.

the pool and spa area was great for a morning relax before heading off on a days adventuring.

modern hotel with helpful staff & underground car parking (4 ev charge points)

the swimming pool and spa were exceptional, very clean and very stylish

bus stop to town centre very close early check in accommodated by excellent and friendly

room, bar and dining areas all seemed very clean

restaurant and bar on premises with good quality

happy to help with our special requests for early check in and to stock our bags after check out (while waiting for evening flight)

restaurant and bar not open on this visit which was a friday evening.

fantastic, hotel beautiful, staff friendly and efficient, pool was great, food and service was

staff incredible, breakfast unique and absolutely wonderful, beautiful pool and gardens

beautiful pool which was possible to swim lengths in

lovely garden with excellent swimming pool

pool area could be nicer

location and cool lobby which is almost like a bar / cafe area to spend time, could store bags for the

rooms, nice common areas, super comfy beds, sweet location, lovely staff - so accommodating with early check in for a large

great location, clean and friendly staff. kids loved the lollies in the reception.

had a really nice welcome from mark in reception and allowed us an early check in

nice and quirky especially downstairs in the bar and reception area. rituals hand wash.

service was the best in the class too, and superbness of the spa is completely undersold on their website and is beyond expectation

breakfast was pricy 50 dollars for just pastry and fruit

spa is outdated and needs attention

is a cosy bar for aperitifs but regrettably the restaurant provided only a tasting menu in the evening when

amazing, so many things you can do on foot, in the middle of town, at the beach, and close to the golf

shower was cold wifi very poor

why advertise wifi when it doesn t work ?

bad wifi in our room

friendly helpful professional staff, clean quiet comfortable room, good location, convenient parking, good

the shower was excellent and the wifi was reliable and strong

hotel was very tired and run down in both the bedrooms and gym/pool areas, it felt damp and grubby particularly in the gym

best bed ever, very clean, professional staff, great room service, amazing location

fantastic location 2 swimming pools (indoor and outdoor both heated while we were staying there first week of september 2022) own (+)the terrace eith the dtylish swimming pool snd the grest view from both there and from our room (-)outdoor pool was closed for renovation (+)the pool..the beach..the room. the staff....it's what ypu expect in a sofitel hotel...excellent (-)outdoor pool was unfortunately not hot enough to have a long comfortable swim in the stunning surroundings (+) the outside pool was just so super relaxing and stunning (+)breakfast: lots of delicious healthy choices wonderful heated outdoor seawater pool very pleasant staff english (+)staff, our room which was a suite was beautiful and had the most amazing view of the ocean, the pool looked directly over the beach and access to the beach was so easy (+) loved the pool (+) breakfast was outstanding, and the views from the outdoor pool were amazing as well

the room service was very poor and everything felt a bit dirty and unkept

breakfast was nice

we also had room service breakfast and it was exceptional

great breakfast

also i wish they offered room service or had a mini bar in the room with drinks and snacks

the pool area isn t great and the lounge chairs are uncomfortable.

also breakfast was great, cocktails and food near pool

given nowadays circumstances, a secured parking would be a plus

lovely resort type hotel away from the centre of town with great parking

and excellent staff and easy parking

expensive eating in restaurant with bar snack alternatives limited

parking was easy

very comfortable pool longes as well

amazing hotel, great facilities, comfy beds and great pool area

pool area is fantastic and location of hotel was fantastic

spa is very overrated - really close to no facilities apart from a couple of massage rooms and a

added bonus to have the outdoor pool

the staff were delightful and the breakfast was

easy stay not fussy great breakfast in the morning for an early start

easy check in. helpful receptionist. comfortable room. great breakfast.

breakfast was fantastic, great location close to airport and bus

the buffet breakfast

great fitness area

very nice hotel, especially recomend for families with kids as the warm pool in october was really a great feature

bar and food

we didn't have time to make use of the swimming pool, unfortunately

we utilized the spa facilities and they were truly wonderful

location and room and good continental. breakfast.

staff are very friendly and helpful, the breakfast was the best i've had whilst travelling & they even supply takeaway cups and bags for you

good breakfast

breakfast fantastic . staff wonderful . good value for money .

the late breakfast was terrific.

the bar was very expensive but i guess that's what you expect in a 5-start hotel!

the spa facilities are exceptional

the spa is not very big, but has with a sauna, hammam and seawater pool enough to offer

from the service to park the car to room service, spa, breakfast and beach access, all is at the highest level

the spa was amazing, with the sea view.

parking convenient and the walk into the centre a scenic amble along the water

a very comfortable overnight stay on a long car journey; just a few minutes off the motorway parking was across the road beside the golf course we had a tapas dinner and breakfast in real

the parking is niether private nor closed. the rooms are facing the main road hence some noise.

also if you do love golf, the place has huge a field right infront of it

on a long car journey; just a few minutes off the motorway parking was across the road beside the golf course we had a tapas dinner and breakfast in real art-deco style - though at a

poor wifi signal, and the whole hotel might need a face lift but still a good experience

the wifi was excellent.

wifi coverage was spotty and sometimes didn t work at all.

wifi signal is too weak and we couldn't use it in the room

poor/non-existent wifi in room, despite promoting it as having free wifi throughout hotel

gym is not really usable as directly in the moist heat of the spa

swimming pool area should be sepereated with the gym

they clearly explained everything, from spa hours, to breakfast options, and reception hours

friendly staff, great breakfast, nice spa - exactly the holiday that we were looking for

from the swimming pool to the great location to the beautiful room

area unhelpful when booking spa treatments and looking for assistance in finding a lost item in pool

everything was great, especially the staff. breakfast was wonderful.

breakfast -restaurant room very dated, well it might suit art- deco lovers.

the thalasso spa and pool area is great and the treatments were superb

the swimming pool