really nice to be welcomed with a few beers from the bar after a long days ride

excellent staff. on site restaurant is a big bonus. views are wonderful and very good pool.

the pool is a good size and there is a bar there for drinks and food

to improve the bar offer

the receptionist was also running the bar and taking guests to their rooms in the golf buggy which (although not life changing

friendly staff beautifully restored old mansion nice pool and pool bar beautiful gardens with exceptional

the heated swimming pool is appreciated

garden room was lovely, with a terrasse overlooking the swimming pool

we faced the parking so that there is considerable noise from the street

the pool and spa area are great

place and lovely staff, fabulous swimming pool and beautiful apartment

beautiful lake, nice building and restaurant, friendly staff, heated outdoor pool.

getting served in the bar as there was only one, overstretched, bar staff member working

their spa facilities hit the spot ud83euddd6‍♀️lovely friendly staff ud83dude42 the live music

rude bar staff, rude maitre’d at dinner, grounds in need of tlc, broken loungers, broken decking over

stunning pool and views over the lake

no internet in the rooms, don't go there specialty if you are with kids

just off the motorway so easy to find.. bunk beds for kids in same room with double bed.

additional beds for kids are great

secure parking

old farm is very charming, we got a huge suite, equipped with a kitchenette, huge bathroom, easy parking, breakfast was very good and varied compared to the number of rooms

fold out kids need we had in one room wasn't great and was clearly quite dated, as were other parts of the

pillows are kids size, 2 per double bed, asked for an extra pillow for my wife and they could only provide

/ easy to find / ample parking / quiet room / nice bar restaurant and outside terrace area / comfortable

facilities, bar restaurant very good friendliness of staff, english is spoken

the bar closed at 7

restaurant and bar within hotel was great

fortunately, the bar was still open for a welcome drink

no restaurant or bar open.

even though the restaurant and bar were closed, she got us both some drinks

restaurant at the hotel is good and there is a bar there

& bar was closed

the bar and restaurant are not open at weekends, this was not clear on the booking sit and had i known

restaurant and bar on premises with good quality

didn't stay as so bad. no refund offered despite restaurant and bar being closed.

the bar and restaurant (plus outdoor terrace) are also attractive and comfortable

happy to help with our special requests for early check in and to stock our bags after check out (while waiting for evening flight)

room, bar and dining areas all seemed very clean

the buffet breakfast

it's simple, clean, sufficient breakfast and ideal for airport and well connected by bus to explore the

easy stay not fussy great breakfast in the morning for an early start

adequate breakfast and friendly staff

clean and friendly. rooms for 3 persons are economical breakfast is simple but good.

private free parking is very comfortable

dog friendly, nice pool for the kids, free parking.

not to be missed great restaurant, free parking plus so friendly clean , smart , great food

the hotel is a bit outdated, but it was very clean so that, the friendly staff and amazing breakfast made up for it

dog friendly and we re welcome in bar and restaurant if well behaved

good allround budget hotel with good selection for breakfast

breakfast, continental style, the hostesses were extremely pleasant with one speaking excellent

staff are very friendly and helpful, the breakfast was the best i've had whilst travelling & they even supply takeaway cups and bags for you

breakfast fantastic . staff wonderful . good value for money .

good breakfast

lot of screaming kids

of the excellent swimming pool was a bonus after a long journey

is not served here, and the bar was not open at any time

swimming pool is big and perfect for swimming, certainly the highlight of this hotel

food is amazing in every meal and the drinks in the bar are very nice and very reasonably priced

pool area could be nicer

beautiful pool which was possible to swim lengths in

fantastic, hotel beautiful, staff friendly and efficient, pool was great, food and service was

beautiful grounds, friendly staff, cool art work, nice pool and cabana.

perfect secure parking and great service

lovely clean modern room, friendly helpful owners, nice breakfast, parked right o/s, good wifi.

location and such helpful staff, lovely lady in the kitchen even gave me ice water for my bike water bottle,

room, comfortable bed, walk-in shower, kettle tea&coffee available, wifi & parking included

night only)

staff and very good to have the restaurant and room service available on site

staff, wonderful ocean views and good location, walking distance from centre of town, free parking

location, close to town and the beach. breakfast was good.

shower was good, and we had complimentary slippers, we could use an umbrella from the hotel, the gym equipment was very interesting and my husband liked this a lot

sure how the bar situation worked as it all seemed shut in the day when we needed a cold

beds are comfortable and there is a heated swimming pool on the smaller side but that was a godsend as when we stayed there was a heatwave and it was

a lovely breakfast and the receptionist served as a bar lady making up my nightcap

being able to book the gym meant we knew we could do the workout we wanted

clean, with good kitchen area in the room - good-sized fridge

the kitchen well equipped

couple of kitchen items not spotlessly clean on arrival, but overall good

kitchen and kitchen equipment were fairly minimalistic in the studio apartment and the bed is

nice staff, able to host family of 5, indoor parking, comfortable beds, fully equipped kitchen

wifi connection was poor only available at reception

wifi didn't work. well i couldn't get it to work with the password provided.

very close to beach and town. safe secure parking.

free parking on the hotel premises which is a great find for biarritz

the reception was excellent. nice ambience. good breakfast. enough parking space.

wifi was also very unstable

wifi was not working, the breakfast was too expensive, the room had the moquette and was a little

good wifi

wifi was fast and stable

the wifi was okay in my room, but i had problems accessing it in the breakfast room

wifi was not good, we didn t needed bc we had service with our provider but if you need wifi you

wifi was tricky to get set up & use.

wifi really bad

wifi not working in the room

they need a new wifi system. incredibly cumbersome to log into. hard to imagine in 2022!

we had a family room that had a set of bunks for the kids, a comfortable ks bed for us and a very roomy bathroom

got early check in for free without any problems

lovely little hotel. good for kids and families.

loved how close we were to everything-the beach, restaurants, a playground for my kids

the staff were so friendly and helpful, when i couldn't get my laundry done at the local laundrette the lady on the front desk kindly arranged for me to have it

) cool outside bar and terrace

good local cuisine recommendations and being in such a central location we were close to every bar and restaurant within a few minutes

the interiors, the comfy bed, the free pastries left out in the lobby and the bar out the front was very cool with tasty cocktails

location, friendly staff, good parking options and ev charging, comfortable beds, nicely decorated room and nice bathroom

rden / little bar / seating availability) great on site parking

one of the employees of the room service (cleaning) (+) the room service and access to rooftop area were incredible (-) room service food was disappointing and expensive (-)ground floor bar was closed, the food selection,room service and roof bar was poor (-) room service food is very limited in choice, (-) we arrived just after 2pm on a sunday as was unable to order any food even room service (-) we then ordered room service for the adults and ate in the room (-)room service only for evening meal due to current covid restrictions was expensive and food and (-)bedrooms are in need of severe modernisation, and the menu room service needs looking at (-)is no room service when restaurant is closed

bar and pool, fabulous views of the coast and mountains, spacious room, good beds, sensible bath,

breakfast wasn't hot the first day

the spa, gym were not ready although it was mentioned on the website that it was ready. w

delicious breakfast

00 bar closed at 4

the bar was lovely and the evening entertainment in the restaurant on saturday was a welcome surprise

was very close to a very amazing beach(by walk), nice pool area and very clean rooms with proper cleaning everyday (+)the pool and very close to the beach staff realty really nice (+) the pool was good and restaurants not too far away (-)this hotel over 2 others in the area because it stated in the hotel description that the pool was open all year

to mid june) so this may be a 'thing' at that time for the year but on the sunday and monday, the bar and all other facilities closed in the afternoon for the rest of day/night and we were the only

room, comfortable bed, great breakfast right in the heart of the city

try the breakfast so cannot comment on that but hoped there might have been some snack/bar facilities

good breakfast

breakfast was great location great city great wished we could have stayed longer.

great buffet style breakfast with fantastic choice of hot and cold food, frequently replenished by efficient waiting

thé location is fantastic. the bar and the buffet breakfast was very good.

reception and bar staff all spoke good english

a small thing but the bar was closed very early on the friday night.

brilliant location. clean spacious rooms. lovely bar area

the reception & bar area are very nice

nice and quirky especially downstairs in the bar and reception area. rituals hand wash.

had a really nice welcome from mark in reception and allowed us an early check in

rooms, nice common areas, super comfy beds, sweet location, lovely staff - so accommodating with early check in for a large

there is a small bar and lounge at the reception which we appreciated

location and cool lobby which is almost like a bar / cafe area to spend time, could store bags for the

staff were very friendly and helpful with early check in

was nothing to dislike other than i wish the restaurant and bar were open

emptying of rubbish bins early in the morning, also would be nice if bar is open in the evening

very central! allowed us to do an early check in.

plus you can’t go wrong with having a cocktail bar connected to your hotel

fantastic location, great bar and lovely staff

breakfast was excellent with great variety

excellent location, great value for money, comfortable room/bed and generous breakfast.

the staff were so welcoming and offered excellent customer service and breakfast was

hotel is in a good location, just a short walk from the beach, with shops and bars close by

could do with a proper bar to relax with a drink in the evening.

excellent breakfast in a super bright and fresh room too

breakfast was really good too

beds super comfy all facilities brilliant breakfast was perfect the hotel staff were very helpful and attentive great location you get towels

location with direct access to promenade, close to casino parking, very clean rooms, comfortable bed, soft bed linen, good shower, good hairdryer, tea

attentive personnel; good breakfast

lovely restaurant area and bar area

location and view we didn't used restaurant or bar but they looked nice.

the way they treated my kids! they were super kind!

the views are unreal. having the bar was lovely. location is superb. having a bath was a bonus.

there has been a refurbishment of the bar and restaurant area that has been done to a very high standard and increases the comfort factor

the bar / restaurant manager was so helpful and also great fun with us - an asset to the hotel and

lovely robes included and surprised we got access to the spa as well - perfect

pool not as big as photo

the pool and spa area was great for a morning relax before heading off on a days adventuring.

location, very friendly members of staff, wonderful room and great spa area for relaxation

it was adapted to wheelchair and suitable also for kids

it was adapted to wheelchair and suitable also for kids

lots of door slamming and kids yelling and running

cool, laidback vibes a stone’s throw to a great little beach (perfect for kids) - with restaurants, bars, shops literally on the doorstep

available family dorm if you have kids or a group wants to stick together

my kids and i stayed in the family room, with 2 lofted beds above the full size bed

the location was great! close to the beach, casino, and shopping.

bar service, breakfast menu not explained/understood

the same in the bar and on checking in

great location, superb room, friendly reception and bar waitress

the restaurant/ bar

availability for drinks in the evening although there was a bar there - waitress refused to serve us as restaurant busy

good selection at self serve breakfast including hot dishes

early check in

they were very flexible with an early check in and later check out

warm, good wifi, good bed, good shower

room just above long-open bar with noisy people on sunday night (after midnight); was ok with windows closed and a/c on but (+) nice bar and area to chill (+) we got stuck there, the one bar that is open to 2 am is right outside the window, so when the a/c didn t work, we couldn t

best location in biarritz, overlooking the famous grand plage; everything is superb, the pool, breakfast buffet, the outdoor restaurant exposed to the ocean and sunset, the la rotonde restaurant

personnel, very nice facilities, such as a gym, swimming pool and spa

stay at this historic hotel with dinner at la rotonde restaurant followed by a night cap in the bar to my list of memorable moments

room service of nearly everything from the main restaurant etc etc a real 5 star palace

incredibly wide breakfast choice

beautiful made, nice design, great view, comfy mattress, great rooftop bar and restaurant with great food, really good

the food and views from the outdoor restaurant and bar are amazing

excellent facilities and very nice restaurant and bar area

right next to our room was the bar of the hotel: if the windows were open in the evening, you could hear the music there - no

room had floor to ceiling windows which open onto an amazing view of the beach below, over the bar/restaurant terraces

room service was on point and timely

breakfast: lots of delicious healthy choices wonderful heated outdoor seawater pool very pleasant

nothing....this is a lovely hotel... the option of a continental breakfast would good

i used room service, spa facilities, restaurant and had laundry done

breakfast lovely. staff so accomadating-made us feel very welcome !!!!

the room was super comfy, the staff was charming, and the pool and the garden superb

rooms were well proportioned and decorated to a high standard, the balconies looking over the pool and the forest are also lovely

the spa area outside is a nice touch

garden, pool and surroundings really nice

the aervice the view on the swimming pool the silence and the amazing restaurant

the breakfast buffet was amazing

also breakfast was great, cocktails and food near pool

i liked the pool and that it was heated and you could also use the neighbouring hotel if you wished

also breakfast was great, cocktails and food near pool

breakfast is delicious and served in such a beautiful location

the gym was very small and crowded compared to the spa and other facilities

great pool, friendly staff

the gym was very small and crowded compared to the spa and other facilities

added bonus to have the outdoor pool

the staff at the spa weren t respectful, she also wasn t interested in helping i wanted a service done and i was

the wifi was poor and the restaurant for the hotel is only open monday to thursday.

our kids loved the

bar was closed at 2330 on a saturday night

room service

the wonderful swimming pool. the breakfast.

though i believe that s been worked on)

everything was perfect, the room, staff, pool & breakfast were all 5 star. highly recommend.

there was no hotel bar

a fridge in the room and/or more lunch choices at the hotel bar would have been good for days you just want to relax by the pool and not walk to bayonne for

gardens, parking, artistic room design, breakfast - everything fabulous

watch tv as the wifi code supplied didn't work

atmosphere at the bar on saturday lunchtime

the location, staff and bar staff were exceptional

the wine at the bar was very reasonably priced and not the usual huge hotel markup

bathroom amenities had to be requested. no mini bar in the room.

no bar in evening but a small minus as lovely bars very local

you can easily walk from the train station to the hotel and the beach, bar and restaurants are 15 minutes away on foot

staff is so amazing and love that it was an old school house, with kids art and report cards

grumpy bar man and felt bit overpriced as it is only a glorified b&b!

there wasn't a small bar fridge in the room.

in hotel villa caterie is perfect the hote are in the center close of the best restaurant a bar of the city the room was very clean a good

pool was nice too, but the surrounding area was extremely narrow and the stairs to get into the

location within gethary was nice. super nice staff, very clean, key that they have a parking

parking on site

swimming pool and free parking in a congested village

superb location, lovely pool, great staff

pool table etc, lots of fun

great pool. nice bar staff.

very close to beach. swimming pool. bar man was very helpful.

great terrace at the bar to see the sunset

ver long waiting for drinks at the bar in the evening, need for reservation to use the gym

inside the hotel the lobby, bar and restaurant are on the ground floor with open spaces

location and staff is friendly, hotel has a small gym ( two machines) and a sauna

gym was also not available due to maintenance which was a bit disappointing

friendly staff - what else to ask for good drinks are served at the bar as well

the restaurant area adjoining reception offered quality, variety and convenience also at breakfast

good breakfast choices

bar prices expensive

lovely breakfast with a good choice. the beds and pillows so comfy

no bar area. no tea, coffee or water in room

very good breakfast

location, my lovely quiet room on the 5th floor, wonderful breakfast

would have been appreciated, as nearby public parking, when chargeable, is not cheap/a bar would have been nice, especially in that riverside location

great location and good breakfast. very clean

views. very dog friendly , great breakfast

excellent breakfast for the price

friendly staff breakfast good

lovely stay, clean, comforable beds, nice breakfast. will stay again.

girl on reception was excellent very friendly spoke some english and very helpful the breakfast was fresh and plentiful and having a restaurant next was a bonus

breakfast was great, didn’t enjoy the microwaved scrambled eggs

us dragging furniture over the floor and constantly clumping about in shoes on the wooden floor (kids

went with two kids and they found a nice room for us

several years in fact and was pleased to see that they had updated bathroom (no more awful bar fire on the wall)

for money with no frills onsite restaurant and bar exactly what you need after 12 hrs in the saddle

was a bar and restaurant on site which was perfect as we were travelling a lot