the pool.

swimming pool was great for the kids

good choice for a road hotel if you have kids

lot of screaming kids

pool was good although the water a little fresh

staff are very friendly and helpful, the breakfast was the best i've had whilst travelling & they even supply takeaway cups and bags for you

good allround budget hotel with good selection for breakfast

staff were great, shuttle very organised, breakfast yummy! close to airport so perfect!

breakfast fantastic . staff wonderful . good value for money .

location and room and good continental. breakfast.

location and such helpful staff, lovely lady in the kitchen even gave me ice water for my bike water bottle,

great fitness area

lovely breakfast

generous parking on site

comfortable hotel with very friendly reception staff, excellent parking, great pool facilities and comfy loungers and frequent 24 hour bus service running into

breakfast was amazing, location was great and staff were so kind and helpful with any questions

the buffet breakfast

easy check in. helpful receptionist. comfortable room. great breakfast.

breakfast over too soon 9 o’clock too early

breakfast did not look appetizing so did not partake.

easy stay not fussy great breakfast in the morning for an early start

room, bar and dining areas all seemed very clean

happy to help with our special requests for early check in and to stock our bags after check out (while waiting for evening flight)

bus stop to town centre very close early check in accommodated by excellent and friendly

didn't stay as so bad. no refund offered despite restaurant and bar being closed.

restaurant and bar not open on this visit which was a friday evening.

atea restaurant & bar was closed (on a saturday night ud83dude21) and going out to get beer, wine & food was not easy

even though the restaurant and bar were closed, she got us both some drinks

distance out of the city, well run, with a great restaurant and bar next door

parking close to motorway, restaurant, and ev charger

the bar and restaurant are not open at weekends, this was not clear on the booking sit and had i known

pool area is ok but could be of higher standard

from of the lake, with some enjoyable live music, and were able to relax the following day by the pool

beautiful lake, nice building and restaurant, friendly staff, heated outdoor pool.

for a 5 star hotel to have their bars both inside the building and the swimming pool unmanned is bad enough but, the air on not working in late july is unforgivable

beautiful bedrooms, a stunning restaurant and breakfast room overlooking the water and a perfect pool for swimming, lying in the sun or relaxing

the grounds lovely with a heated pool

beautiful pool which was possible to swim lengths in

loved the pool , the breakfast and the staff was very polite

staff incredible, breakfast unique and absolutely wonderful, beautiful pool and gardens

it was so unique but had a lovely pool and grounds

additional beds for kids are great

no internet in the rooms, don't go there specialty if you are with kids

just off the motorway so easy to find.. bunk beds for kids in same room with double bed.

fold out kids need we had in one room wasn't great and was clearly quite dated, as were other parts of the

pillows are kids size, 2 per double bed, asked for an extra pillow for my wife and they could only provide

tra

wifi didn't work. well i couldn't get it to work with the password provided.

free parking on the hotel premises which is a great find for biarritz

parking

friendly helpful professional staff, clean quiet comfortable room, good location, convenient parking, good

lovely clean modern room, friendly helpful owners, nice breakfast, parked right o/s, good wifi.

brilliant and the bar and restaurant equally

the wifi did not work well in the room, so we were without internet access for most of the stay

access to everywhere with wheelchair all levels rooms, bar and restaurant

the website the property advertises having a restaurant and a spa

our kids loved the

is located in a quiet zone, near the beach, it has a swimming pool, different sport areas and a bar with a very good seaside view

pool table etc, lots of fun

great pool. nice bar staff.

lovely location, great bar area with sea view and patio area outside

very close to beach. swimming pool. bar man was very helpful.

was fine in the old town, food was great

the wine at the bar was very reasonably priced and not the usual huge hotel markup

very small but the noise from the bar around the corner went on all night

they have a nice bar and the resturant gets 5 stars for very good staff and food was perfect.

bathroom amenities had to be requested. no mini bar in the room.

had a really nice welcome from mark in reception and allowed us an early check in

nice and quirky especially downstairs in the bar and reception area. rituals hand wash.

location and cool lobby which is almost like a bar / cafe area to spend time, could store bags for the

there is a small bar and lounge at the reception which we appreciated

rooms, nice common areas, super comfy beds, sweet location, lovely staff - so accommodating with early check in for a large

pool area was great - food and drink from pool bar were excellent

pool and staff

it was odd that the only bar seating area was the reception with little seating.

gulls, be warned one small crumb by the pool and they are swooping

the hotel had a gym which we used on a few occasions, a swimming pool with umbrellas, cosy sun beds & tables

also breakfast was great, cocktails and food near pool

we also had room service breakfast and it was exceptional

design of the rooms location equipments in the room good breakfast, including in room service

the pool area isn t great and the lounge chairs are uncomfortable.

the breakfast buffet was amazing

spa is very overrated - really close to no facilities apart from a couple of massage rooms and a

were disappointed that the pool is described please note that the heated outdoor swimming pool is open from may to october

we were with 2 little kids (4,8) (+) the hotel accommodates kids and dogs well (+) there was a cute library area with board games which kept the kids and adults alike entertained

the gym facilities could be better.

great pool, friendly staff

loved room service, also loved the gorgeous flowers in the lobby.

room service was on point and timely

breakfast was extremely expensive and the restaurant wasn t as exceptional as i would have

great, location great, breakfast great, child friendly great, staff great, cleanliness

the gym needs redecorating. at this price it needs to be spotless.

wifi was also very unstable

the wifi was okay in my room, but i had problems accessing it in the breakfast room

good wifi

wifi was not working, the breakfast was too expensive, the room had the moquette and was a little

wifi was fast and stable

breakfast was pricy 50 dollars for just pastry and fruit

incredibly wide breakfast choice

the localisation, the room, the service and the quality of food of the room service

x a day) and pool area

the pianist in the bar was brilliant

location, very friendly members of staff, wonderful room and great spa area for relaxation

the swimming pool and spa were exceptional, very clean and very stylish

the pool and spa area was great for a morning relax before heading off on a days adventuring.

location clean and welcoming helpful staff good buffet breakfast nice restaurant nice pool though

indoor spa pool was amazing

wifi was not good, we didn t needed bc we had service with our provider but if you need wifi you

good wifi and

wifi not working in the room

wifi in room did not work and the breakfast, while tasty, was too carb heavy for us

i needed to register every time i wanted to use wifi. it was a pain.

because it is in a residential area no local bar or restaurant and a bit of a trek into a very expensive town center

very friendly, beautiful rooms and decor throughout, great pool, good private parking

e pool was beautiful), and most of all, incredible staff, then this is the only place to stay

clean rooms beside the pool

very pleasant people, top floor room nice and quiet no kids.

breakfast was excellent with great variety

seaside, nice breakfast, room

we had poor weather so couldnt go outside so no lounge or bar to speak of meant there was nowhere to go but outside in the rain or in our room

excellent location, great value for money, comfortable room/bed and generous breakfast.

hotel is in a good location, just a short walk from the beach, with shops and bars close by

brilliant location. clean spacious rooms. lovely bar area

thé location is fantastic. the bar and the buffet breakfast was very good.

the reception & bar area are very nice

a small thing but the bar was closed very early on the friday night.

reception and bar staff all spoke good english

beds super comfy all facilities brilliant breakfast was perfect the hotel staff were very helpful and attentive great location you get towels

breakfast were great and well presented

some vegetables and fresh fruits at the breakfast would be appreciated

bed, soft bed linen, good shower, good hairdryer, tea and coffee in the room, great quality breakfast and very attentive staff

location with direct access to promenade, close to casino parking, very clean rooms, comfortable bed, soft bed linen, good shower, good hairdryer, tea

gym was also not available due to maintenance which was a bit disappointing

you had to register at reception to use the gym

didn’t test but it has a sauna, gym, bar and restaurant

waiters in restaurant bar not very attentive

location and staff is friendly, hotel has a small gym ( two machines) and a sauna

good breakfast

try the breakfast so cannot comment on that but hoped there might have been some snack/bar facilities

breakfast was so so but not a problem for me.

it was a great place, there's no restaurant other than breakfast, but that's ok

breakfast was great location great city great wished we could have stayed longer.

facility at hotel after 8 pm the hotel dies and closes all the bar and restaurant breakfast is poor no slippers and sanitary stuff at

the receptionist was also running the bar and taking guests to their rooms in the golf buggy which (although not life changing

the pool wasn't open

allic the friendly manager, despite having broken her wrist recently, offered to open the pool for us as we need exercise after days of good food and wine

to improve the bar offer

location and view we didn't used restaurant or bar but they looked nice.

the views are unreal. having the bar was lovely. location is superb. having a bath was a bonus.

the way they treated my kids! they were super kind!

all staff were really friendly and helpful from reception to bar and restaurant

the way they treated my kids! they were super kind!

lovely little hotel. good for kids and families.

got early check in for free without any problems

the staff were so friendly and helpful, when i couldn't get my laundry done at the local laundrette the lady on the front desk kindly arranged for me to have it

loved how close we were to everything-the beach, restaurants, a playground for my kids

we had a family room that had a set of bunks for the kids, a comfortable ks bed for us and a very roomy bathroom

loved the outdoor facilities

good local cuisine recommendations and being in such a central location we were close to every bar and restaurant within a few minutes

arrived during the earlier part of the week when there was no bar or restaurant available but the staff were very helpful and directed us to other locations

rden / little bar / seating availability) great on site parking

mins to the surfers beach and 1 min to the street with some of my favourite restaurants and bars

comfortable and stylish with a lovely bar area at the entrance

fantastic location, great bar and lovely staff

plus you can’t go wrong with having a cocktail bar connected to your hotel

the bar area was great too - a lovely place for a drink

emptying of rubbish bins early in the morning, also would be nice if bar is open in the evening

staff were very friendly and helpful with early check in

great location, nice view across the river. friendly helpful staff. good breakfast.

very good breakfast

the tub side was so high there should be a grab bar to help with getting out

great spot , great view and nice breakfast. lovely bar next door with outdoor seating!

would have been appreciated, as nearby public parking, when chargeable, is not cheap/a bar would have been nice, especially in that riverside location

service and facilities, very comfy big beds, lots to do with the kids, great food with amazing views from the rooftop pool and restaurant

gym and spa was still under construction

the rooftop restaurant and bar was amazing, food was incredible

the pool was fantastic, the kids particularly loved it

used the small gym too

great location, superb room, friendly reception and bar waitress

the same in the bar and on checking in

bar service, breakfast menu not explained/understood

in the bar ignored us at breakfast and in the afternoon and evening and turned away when we wanted service

availability for drinks in the evening although there was a bar there - waitress refused to serve us as restaurant busy

us dragging furniture over the floor and constantly clumping about in shoes on the wooden floor (kids

went with two kids and they found a nice room for us

indoor pool jacuzzi and sauna were appreciated

enjoyed spa treatment and pools

pool needed a clean around edges

good breakfast

perfect hotel. perfect staff pool and sauna on site. 500m to ocean. perfect price )

good breakfast choices

lovely breakfast with a good choice. the beds and pillows so comfy

convenient location to bus stay on. clean. very nice breakfast area

bar prices expensive

there's a free bus over the bridge into town, also appreciated having a bar and lifts

lots of door slamming and kids yelling and running

my kids and i stayed in the family room, with 2 lofted beds above the full size bed

available family dorm if you have kids or a group wants to stick together

the location was great! close to the beach, casino, and shopping.

cool, laidback vibes a stone’s throw to a great little beach (perfect for kids) - with restaurants, bars, shops literally on the doorstep

it was adapted to wheelchair and suitable also for kids

it was adapted to wheelchair and suitable also for kids

charming and tentative staff, excellent breakfast

early check in

they were very flexible with an early check in and later check out

the breakfast was delicious, and we absolutely loved the unlimited coffee and tea available 24/7

room just above long-open bar with noisy people on sunday night (after midnight); was ok with windows closed and a/c on but (+) nice bar and area to chill (+) we got stuck there, the one bar that is open to 2 am is right outside the window, so when the a/c didn t work, we couldn t

really nice to be welcomed with a few beers from the bar after a long days ride

is noise from the bar but we knew that the rooms were close to the restaurant so we can t complain

the restaurant and bar were great, lots of fun with a roof top bar piped in music and incredible views and atmosphere

beautiful made, nice design, great view, comfy mattress, great rooftop bar and restaurant with great food, really good

the food and views from the outdoor restaurant and bar are amazing

room had floor to ceiling windows which open onto an amazing view of the beach below, over the bar/restaurant terraces

staff, facilities, breakfast, free parking

we didn't try the breakfast to comment upon it but only the diner which was very tasty.

the centre of biarritz, fantastic beach just around the corner, very well equipped gym and good breakfasts

night only)

the wifi was so bad it was useless

breakfast was nice and reasonably priced

excellent breakfast for the price

breakfast wasn’t the best not much for children unless it’s chocolate or very sugary options

breakfast was great, didn’t enjoy the microwaved scrambled eggs

breakfast was good, lovely

a large car park to accommodate our large car and trailer

restaurant and bar within hotel was great

facilities, bar restaurant very good friendliness of staff, english is spoken

the bar closed at 7

fortunately, the bar was still open for a welcome drink

good for surfing , relaxing on the beach or playing golf

the outdoor salt water pool is very nice

closing times of the restaurant during the day but, they did have a snack bar that made up for it

the location and the gym is very good

the beach ++++ facilities: restaurant +++ and pool family: room equiped with all needed baby's

place to stay with family or spa treatments far from city center biarritz but close to beach about 3 min walk and airport

in the greater beach region outside but nearby biarritz in a nice sourrounding close by a golf course

2 price/quality: with many additionql payments: for breakfast, city tax, for swimming pool, the price just for room is exaggerated

indoor pool that is free of charge is not nice, we didn t even bother using it and there s a reason

great pool with sea water

for money with no frills onsite restaurant and bar exactly what you need after 12 hrs in the saddle

was a bar and restaurant on site which was perfect as we were travelling a lot

several years in fact and was pleased to see that they had updated bathroom (no more awful bar fire on the wall)

breakfast was excellent with a good choice of cheese, meats, fresh fruit etc

secure and ample parking

À clean room and a nice restaurant and breakfast with a friendly smile

nothing to dislike apart from the high bar prices.

plenty of private parking and although we didn t use them personally were impressed with the number of electric

secure parking

old farm is very charming, we got a huge suite, equipped with a kitchenette, huge bathroom, easy parking, breakfast was very good and varied compared to the number of rooms

place and lovely staff, fabulous swimming pool and beautiful apartment

garden room was lovely, with a terrasse overlooking the swimming pool

is not worth the price you re charged for it

the location in arbonne between the coast and the countryside, the basque style house, the pool, the attic room, the design of the common areas

the pool and spa area are great

parking was easy

bed and pillows, very large room with excellent bathroom facilities, spotless clean with secure parking which is a must

worth with the price, i have stay with 2 kids in suite room, is very clean, just need little bit renewed on the building, the breakfast is

nice, comfortable suite, lovely bedding! secure parking

easy to find, good parking. excellent room and view over the river.

the kitchen well equipped

kitchen and kitchen equipment were fairly minimalistic in the studio apartment and the bed is

nice staff, able to host family of 5, indoor parking, comfortable beds, fully equipped kitchen

couple of kitchen items not spotlessly clean on arrival, but overall good

clean, with good kitchen area in the room - good-sized fridge

was very close to a very amazing beach(by walk), nice pool area and very clean rooms with proper cleaning everyday (+)the pool and very close to the beach staff realty really nice (+) the pool was good and restaurants not too far away (-)this hotel over 2 others in the area because it stated in the hotel description that the pool was open all year

to mid june) so this may be a 'thing' at that time for the year but on the sunday and monday, the bar and all other facilities closed in the afternoon for the rest of day/night and we were the only

00 bar closed at 4

the bar was lovely and the evening entertainment in the restaurant on saturday was a welcome surprise