the room and bathroom were beautifully appointed and the breakfast was delicious.

the bar is really funky and the food and drinks were great

a nice bar with decent food for dinner

although we enjoyed the bar and restaurant we felt that they could have done with more staff to see to customers quicker as

bar and restaurant staff were all friendly and there was outdoor seating to enjoy the weather

staff the rooms the bar the restaurant the food was awesome so relaxing would definitely stay

very helpful staff who organised an early check in

place to stay, very clean, very friendly staff and a lovely bar and restaurant with excellent food

music in the bar was good

very spacious room & very clean. nice bar area, good breakfast and dinner. excellent parking.

our room had a beautiful free standing bath with a view and my kids adored the 4 poster bed which was extremely comfortable

kids would prefer better wifi coverage. we generally prefer firm beds.

the kids enjoyed the novelty of the four poster bed and old school charm

real gem of a 'guest house' excellent welcome, beautiful room, comforatble bed and great service/breakfast in the morning

breakfast and dinner were excellent.

breakfast, john was very friendly and helpful throughout my too brief a stay

was superb, from the moment we walked in, freindly staff, excellent facilities throughout, & a bar that made you feel very welcome, breakfast has to be a 10/10, once again staff at breakfast

for personal reasons we requested early check in which was adhered

karolina on reception was most helpful and bar staff friendly

family - very accomodating when my son rang and asked for an early check in for very personal

friendly staff, fantastic breakfast and the hotel bar was brilliant.

wifi was a bit hit and miss in my room

bar food is great

wifi didn't work but i used my mobile phone and used usb tethering instead, so i could work on my

wifi could have been stronger in certain areas of the hotel.

meals served in the bar looked good but didn t order

i cannot speak highly enough about our stay there,topped of with a beautiful breakfast

choice of breakfast options, excellent quality food, excellent dining room decor and

walking distance and the kids found a playground which is almost straight across the road, we had breakfast at 9

the breakfast was excellent, and the portions were very generous

beautiful hotel, the breakfast is to die for, amazing staff

there is free parking, which is always a bonus

cleanliness of the room very good and i also used the spa on this visit

was lots of kids at the pool which is fine but should not be in the jacuzzi

needed an early check in which they kindly accomodated, though i was given a room with 3 single beds instead

staff were outstanding,place was brilliant, kids loved the pool and mummy loved the bar , food was gorgeous,will be back

much for the kids to do, which i knew before i booked but the price should reflect this, it was a bit expensive

lovely bar and restaurant attached

i enjoyed my stay but it was disappointing at the lack of room service during the week days

wifi broadband but purely down to location so not a massive grumble

staff are lovely and very accommodating, went above and beyond for us, upgrading to ensure early check in

had to wait a while at the bar to get a drink.

comfortable bed, very clean with gym. entertainment was on in the lounge.

good self contained laundry and kitchen with all amenities provided

gym was a bonus too

room was ok but nothing in there regarding how to order room service, how to dial for reception etc

great breakfast

lovely rooms, excellent breakfast, kind and accommodating staff

we had breakfast included which again the owner made fresh when we required

liked the little guest kitchen facilities - handy for families with kids

the beds are very comfortable to sleep in, and the hosts were great at accommodating an early check in and very early check out

breakfast very good

it was just perfect brought my son away on a golf trip. it was so comfortable cosy and homely.

breakfast choices were excellent and served with a smile

bed was very comfortable and the breakfast was lovely

motel with very attentive friendly staff, good breakfast and comfy bed, what more could you ask for

super view - super crew - super nice - super breakfast all was really super

the bar area was very cold

chose killeavy castle for a relaxing night away without our kids and it didn t disappoint

found the jetted pool in the leisure area to be unusually cold but we did mention to spa reception at the time who

we ate in the bar and the main restaurant

staff were fabulous and really friendly. bar really cosy and food excellent.

very nice bar on the ground floor

great food in restaurant and great atmosphere in the bar after

friendly and helpful to the lady that checked us in to the lady that served us breakfast and the bar staff was very friendly and helpful plus the food was deliciousud83dude0awe will be back

food was amazing, the room was smart, clean and cozy, there was a beautiful view of omeath, the bar was lovely and had a live band playing, our stay was perfect

only thing with this place you need to stay up and enjoy the party as it's right over the bar so going to bed early will require good ear plugs

great bar and one of the best pints of guinness i've ever had

the breakfast was delicious and we also had an evening meal in the restaurant, which was really tasty

the bar was very friendly with live music

breakfast was lovely and staff couldn’t have been more helpful

hotel, well appointed rooms, bar very comfortable, lovely meal

the bar and food area was pleasant and the standard was good

party also in the hotel, lots of kids very noisey

nothing was done abt my complaint at 3 30 am of the noise in the few rooms beside us shouting kids crying and running up and dwn halls the ones next door banging doors shouting banging our door

food was excellent and loads of it ,good selection of breakfast as well as fully cooked breakfast

good location, the restaurant was busy and the bar too, very clean and great parking facilities

my kids loved it

room was great location for what i was doing was great the breakfast awsome and the evening dinner was

wifi a bit spotty for the phone but okay for tablets

early check in and the accomodation of being able to have a bath was so helpful after a five hour

the price of the room service.

room had free upgrade to suite which was appreciated- great breakfast- food in bar was excellent too

breakfast at the balmoral is excellent.. food in restaurant i would recommend.

travelled solo with my 2 small kids and the staff couldn't do more for us and were absolutely amazing

only question is if there could be a better wifi connection

they gave us free late check out

birthday a day special), the housekeeping team

staff, great gym, spacious rooms madalina on the front desk was so efficient and very

please loved it food delicious and kids loved the pool definitely be back soon

i waited and saw staff enter and leave the kitchen but no plates were brought out

staff were fantastic, free wifi was a bonus and breakfast was excellent

excellent room service, plenty of choice for breakfast.

couldn't connect to wifi, do as was only staying one night so barely a minor thing.

room

fact there was a few kids slamming doors at 7,8am in morning i do understand wasnt hotels fault but no one wanted to

really cozy bar at the front

the owner offered to do laundry for us as well

unfortunately i didin stay for breakfast as i had an early start for work

a fabulous breakfast, beautiful bar and dining area, gorgeous and quirkiliy designed bedrooms.

the lovely bar downstairs was most comfortable

have been more welcoming to our group from ringing taxis for us and arranging a late check out/early check in

no breakfast were going to charge £25 for early check in

staff could not have been more welcoming to our group from ringing taxis for us and arranging a late check out/early check in

com prior to arrival and was able to take advantage of the early check in

they must also put proper plan in place for room service as we were going to be charged somebody else's bill

location , privacy and setting ideal for travelling with kids as it allowed us great freedom to come and go as we pleased and the apartment was fantastic no

i found the breakfast and dinner plates very deep and a tad awkward

nice bar and lobby area for

bar inside hotel

there was a trolley for the laundry on the landing which was causing an obstruction in getting to the room

location reception staff very friendly got a late check out free rooms very spacious and

lost part of my laundry through their

late check out cheap parking

other residents very noisy kids shouting banging doors

it was easy to find. kids love the place.

left before breakfast was served we are early risers but breakfast not served until 0830hrs a bit late

clean, the team are fantastic at what they do and the breakfast although it is continental you can order hot food which is specified beforehand

great room, continental breakfast choices were good and the location made it easy to walk around

location, friendly staff and lovely breakfast

plus great bar + guinness

the bar area i did not use or dine in however it did look nice and inviting, if i had the opportunity

bar staff in the bar were really friendly and knowledgable of the area

good choice of breakfast

also the bar and the restaurant are just so beautiful and great food/drinks

the bar and restaurant is lovely! the shower is also fantastic!!

the bar is just so picturesque & great staff

helped with holding our luggage, early check in, having to change rooms

we were given early check in

though asked for late check out and was promptly and excellently given

i didn't meet no body through check in to check out yet they arranged early check in for me

super comfy, staff in bar were lovely

the bar downstairs was awesome. staff was great. the room was very nice and in great location.

asked for early check in but none available.no problems though.

wifi was virtually non-existent

brilliant room service

rooms were very good,,beds very comfy free wifi always a bonus

arrived very early due to our flight

late check out of 12pm was also great

they have laundry service

late check out and 24/7 reception

spotlessly clean. lovely breakfast. good parking. staff were very helpful

late check out until 1.30pm only cost 10 extra

great to have free secure parking too and we could leave the car there for a few hours after check out

reception arranged early check in which was appreciated

an early check in request was also not met

breakfast was lovely, catered for our coeliac requirement

staff , good value for money , late check out - 12pm , decent breakfast

the roomwas too small for 2 adult and 2 kids

location niffa who was on reception provided excellent customer service and sorted out a late check out for us by 2 hours which was greatly appreciated

gym could have been better.

ambience restaurant very accommodating staff access 24 hour gym

good facilities and friendliest staff ever in particular francine on reception and mike in the bar who enhanced our stay even more with their friendliness and going out of their way yo make us

the wifi wasn't great at times.

breakfast was perfect, but no croissants

we did not have a breakfast

staff were very accommodating, the whole set up of the bar and reception was brilliant

asked for early check in it wasn’t available & the price we paid i expect

toiletries other than a small bar of soap and towels provided, and no drinks facilities in the room; however, there are drinks

great selection and quality for breakfast we really enjoyed it

the school kids were loud and obnoxious and very distracting as we tried to enjoy a drink in the piano bar

the bar over looks the busy city with beautiful historic building in the background

was first time in a long time me and my wife had a night away from the kids and the europa and our room surpassed everything

breakfast was excellent and receptionist thomasina went over and beyond to help us

late check out

central, clean, amazing staff, excellent breakfast, perfect.

breakfast could be improved.

staff, room , food, location, bar in other words everything amazing !!!

the decor, the vibe, the essence of the hotel is fab, we only had a toasty and chips at the bar as a quick snack early saturday evening it was super tasty, breakfast was a little hectic

pool monitoring kids

staff were excellent. kids received special treatment!

, the kids loved the pool and the whole stay was so enjoyable

everithing was fab, the room was clean and staff nice and helpful we deffinetly come back kids loved the hotel and the pool

milk and cookies at the bar for the kids

no pool for kids but thats expected in a city centre place in ireland

excellent staff and the wifi was good

we arrived early, hours before our scheduled check-in time

room service replaced towels but didn't clear out the old ones and the bin liner in the toilet was

dinner menu and also wouldn’t do kids portions of spud dinners and not much on the menu the breakfast was fab

early check in

two min walk from main bus station early check in appreciated generic travelodge, functional and fit for purpose great

welcome, clean room, warm, clean towels, late check out (12pm), tea/coffee facilities in

made new years very difficult due to policy on late check outs

very helpful and accommodating staff from our early check in to booking our taxi to airport, they were wonderful

no gym/exercise facilities, small bar.

one particular waiter in restaurant was so attentive and great with the kids extremely pleasant and helpful

i liked the late check out

no gym or fitness room.

friendly and understood the situation, they offered to help bring bags to the room and help with kids

is small but i guess for the price also 15 pound for a late check out and five pound for the bag storage isnt

clean staff friendly free wifi shower hot and with shower gel provided early check in £20 from 12 late check out £15 by

arrived early and asked if the room was ready and was told it was

the 1pm late check out for £10 was great

staffs (kevin is very cooperative), transparency to deal like room service, late check out fees

long and short of it is if u have kids or just want sleep don t stay here

the roof top bar is sensational

even if you pay for early check in, you won't be in your room untill atleast 13

breakfast had a good selection of hot and cold food

came back one evening to find all dirty laundry in a pile on my room floor, bed was still unmade, courtesy water hadn't been replaced

going a bit lower, 3/ sandwiches and toasted sandwich could be served in the bar we had to order room service just to get a sandwich

breakfast was lovely

professional, we'll run hotel with a good restaurant and room service.

breakfast a bit hotter but still good

early check in booked. room mit ready.

welcome, very nice reception area, got an early check in, the room was perfect nice and roomy, lovely shower and bathroom so clean, the bed

good location, great free wifi, good breakfast and lovely staff

wifi reception and phone reception

would have liked a gym

superior breakfast bar included with

location, price and breakfast

loved the bar and restaurant area, its a cool place to chill out

breakfast usually cold, plates not heated

lovely staff and given early check in on arrival.

needed an early check in and it was denied.

great location, quiet, comfy bed, early check in

breakfast was excellent ,lots of choice and delicious ud83dude0b

parking was convenient

was not the right hotel for us and my kids

hotel conveniently located in heart of kilkeel, but facing onto a spacious road with ample street parking in addition to hotel's own car park

not great for kids / older family members rooms were basic for the price

lovely breakfast, bar food and restaurant very good quality, nice spacious rooms, staff are very good and

the bar and food is exceptional

modern, comfortable, clean, great gym, fantastic staff.

good location easy to walk to shops and restaurants good gym

the clean and spacious rooms and the service from staff, room service was great too

location and grab and go breakfast. the early check in was very helpful.

saturday night wouldn’t be ideal for those with young kids

minus the kids

great choice of bars with a stunning rooftop bar and garden area

above and beyond to make our stay for my 30th birthday so relaxed and enjoyable with our 2 young kids

fresh look in historic building good facilities wifi, bar

not really aimed at young kids.

it would have been good to have a gym but that s the only minor improvement i d make!

was also expecting a more equipped gym but i guess with the space available it was not

stayed with my partner and two kids staff couldnt of been nicer

great location, lively bar fantastic night's sleep. would stay again

to bars and within walking distance the centre

is noisy as opposite a very popular bar with live music but do provide you with ear plugs and this didn’t bother

i didn’t go to the bar but there’s a really nice bar and i guess food service

staff are lovely. room was very clean. so comfortable. bar and music was brilliant.

staff exceptionally helpful, accommodated early check in and printed documents i needed printed

room service available after midnight, but thats not a big issue.

in the room as to what room service can be availed of would handy

we got an early check in, so cannot complain about the view

for early check in a day before

the veiws was amazing and room service 10/10

good gym and found some

reasonably good gym hotel

the wifi wouldn t connect to any of our devices.

was expensive, food unavailable late evening in the lounge/restaurant, was only available as room service i believe

early check in wasn't an issue

breakfast was very good with good number of options to choose from

breakfast perfect and always freshly prepared

received by one employee, i believe his name was michael, very kind, gave us the option for a late check out without extra charge

had a wonderful experience staying at ashfield bed & breakfast in belfast

breakfast was delicious with a large variety of choices

having 2 armchairs and the table for room service meals was welcome

room space, breakfast, ev chargers located in the parking adjacent to the hotel.

the breakfast was amazing

i ordered room service, and this was delivered in under 30 mins to a time i gad intimated

wifi dropped signal occasionally dropped