best massage in the spa by elena garcia. mejor masaje en el spa por elene garcia.

hospitality is great, everyone very polite, room service, pool service, etc.

the pool was a great plus

friendly staff, good restaurant, nice pool area

friendly, amiable staff, nice pool area

highway, right next to sam s, and a mall, great for overnight stay or more, nice yard around pool

towels for the pool, you need to leave an i'd and pick them up at the reception that is on the opposite

golf is ok just to have fun with your friends, do not expect any holes to drive or long range

breakfast is excellent for such a small hotel

breakfast is very good, my children enjoyed the pool a lot and the gardens to walk in them during mornings are wonderful

water slide and breakfast. crib for baby. pe friendly.

breakfast is very good, my children enjoyed the pool a lot and the gardens to walk in them during

size of the garden is nice, many trees, the pool is perfect in size and temperature

all the staff was very nice and helpful the swimming pool is very nice too

the room is ok, you have tv with cable, it looks kind of recent. the pool looks very good.

the pool, hot tub and bed were nice. staff were friendly

needed more light and no internet as the signal would not reach into my room, had to go by the pool to connect to

nice budget hotel, with very friendly staff. rooms are ample, close to the swimming pool.

close to where i had to be, restaurant on premises, parking on site

hotel itself is pretty and it has quite a big pool

traditional mexican decor & style, terrific pool & absolutely wonderful staff

ours was the tulips and the kids loved the swimming pool which has a couple of water slides

the suite that i had was nice with its own small pool

restaurant and pool

lot of noise at night ( party in the pool area avery late, loud music, loud people :( ) gerardo in the front desk, excelent

a quick breakdown of my impressions: pros: plenty of swimming options: the resort has multiple pools, which was really nice for relaxing and taking a dip whenever we wanted

large room bathroom & king siza comfortable bed have small swimming pool hot shower 24 horas

were super comfortable and it has a nice, clean pool

location to and from six flags waterpark (10 mins) on-site parking

price is affordable and they allow to keep using the waterpark and pool area after checkout

i think that place is like a weeding garden & pool w/rooms for family and friends, but it is not a hotel, even it works like a motel

wish i was able to take advantage of the pool and rec area but my friends say they enjoyed

the inner gardens and swimming pool are great. the breakfast was really good.

saw

clean and relaxing garden with nice pool

the garden with the pool is amazing

cold pool

spect much, tiny place, tiny pool like for one person or few children, hudge restaurant terrace, rooms are not cozy at all, in

water in outdoor pool is too hot

trees and plants the atmosphere is amazing the room is modern and super clean theirs a swimming pool and theirs a roof just in case it rains you can still go inside the swimming pool

- nice pool

excellent location, friendly staff, clean & comfortable room, quiet garden and pool area.

wifi is excellent, the rooms are well laid out, and they have a pool

wish the pool could be warmer, as it was cloudy the solar panels aren t enough so the pool is warm

wifi is excellent, the rooms are well laid out, and they have a pool

was excellent, from the staff, the pool, the food, the cleanness, the view

the hotel has a huge parking area, so our car was safe during the trip

10 min to estacas . they gave us the option to change breakfast for dinner due to the timings

staff is friendly and helpful, good breakfast, spacious kingsize room, comfy bed

they can organise local laundry service

inexpensive to take a rickshaw-type taxi into town, and wonderful to come back to cool off in the pool, afterwards

still a beautiful place - i think there are like 7 or 8 pools and they are all different

beautiful scenery, great spa treatments

pool and spa was relaxing

the hotel was at full capacity and there were hardly any beds by the pool

pool and spa was relaxing

nice rooms well organized in small bungalows around the pool surrounded by a beautiful colorful and fresh nature

facilities are nice but need a little care. pool was heated only the second day we were there.

it need hooks in the bathroom to hang the towels. the water in the pool is cold

pool was cold, even though it says here it is climatized

the pool was a bit too cold in the hours without sun but anyway great to enjoy.

staff took way too long, it took at least 30 minutes for them to bring us our drinks there is no wifi, something to take into consideration if you are planning on coming here and get some office

the food was so delicious and very hi standard. the swimming pool -

spa and restaurant. breakfast is included.

wifi was a little slow in the room which made listening to music a little difficult but it was

excellent spa. lovely grounds. offered room service.

large

the food was great and you eat watching the sceneries they also offer spa services

food - breakfast wasn t great.

the staff was very good. the swimming pool was better than expected.

second unpleasant detail, pool was very cold, no services to have a snack, dinner as the kitchen was close, thursday they

and lovely around the pool

only the pool was not warm as indicated. it was very cold.

- very nice staff and good service - clean pool and deck - bed is great

very charming and well kept garden and pool area.

t joking) 3

the pool was cold

mountains in the background, hummingbirds visiting the flowers, and a sauna and little pool to relax

the grounds are superbly cared for, with beautiful gardens and a wonderful pool

i loved the breakfast, pool & sauna. also, the wonderful service!

pool is small and under a lot of trees so, at least during winter, it doesn t receive almost any

spa is wonderful, food is great, staff is amazing!

was exceptional, the room was amazing and the spa services exceeded our expectations

the pool and hot tubs were perfect, and the staff helped us with any questions we had

chill pool

wonderful place, with friendly and helpful staff, a great swimming pool, and delicious food.

very comfortable beds, loved the coffee delivered to the room in the morning, beautiful breakfast was included and was better than we expected

has a parking space and good service.

the parking area is small and its entrance is extremely narrow

were friendly and kind and make you feel welcome especially through a very generous and homely breakfast

the breakfast was quite delicious and the entire surrounding space of the building is lovely

room service was impeccable

parking facilities are perfect in a place like tepoztlan

we had our own private pool

the swimming pool which was the main feature we were looking forward too, was comfortable and warm and amazing

breakfast menu is slightly overpriced for the quality

breakfast was good despite it is a light breakfast and due to covid the restaurant is currently

it includes a very simple breakfast of fruit, yogurt, a pastry and coffee or tea, but you can request a sandwich, eggs, juice

very clean, nice landscaping and pool/jacuzzi

also, the curtains were very thin so the light from the parking lot went into the room all night

out early is an issue, especially if you're going to use parking there are beautiful lighting fixtures in the room but just one outlet if you want to charge

it was good to have parking right in front. shower was nice and hot. bed was comfortable.

fantastic spot, charming hotel and pool area and great food!

spacious room and bathroom

second is absolutely stunning surroundings, rooms are spacious, very well designed spaces

the restaurant and cafe were both excellent and the continental breakfast - with high end pastries was delicious

we also waited really long to get our car as there was nobody in the parking lot which made us feel unsafe since we had the car fully packed

all staff was super helpful and specially janet from the spa service was great

small pool.

have preferred a larger pool

the swimming pool was too small and water needed change in my opinion.

photos are deceitful: the room was very small, you don't have privacy in the shower, the swimming pool has a size good for children, there is an extra charge for a terrace stating that you have a

the parking is not on the premises and there is no office staff until after 9am

parking was a little bit far

ly 2 spots inside their gated parking area), so if these

lovely views of the mountains, extremely tranquil, and relaxing pool

the breakfast included was very little portions

they offered us the spa to change as they did not have the room ready

tv service in poor, pool is shallow great for childrena

ong enough for lap swimming)

only at almost 11pm was quiet next morning at 840am, people were already in the pool, kids yelling, noisy and was impossible to rest extremely dissapointing experience

didn t use the pool but it looked nice

breakfast was good and offered a good variety

didn t have a chance to try the spa but everything was

breakfast was wonderful - they made whatever we wanted. the fresh fruit was great.

the breakfast didnt open until 9am which we thought was too late as we couldn't enjoy an early start of

overall, the experience from the check in, to the accommodations, pool and massages we had were first rate and exceeded our expectations

the wifi also did not work at all only worked for about 5 min and would no longer work

the property is clean it was good wifi connection

pool is the best part

location. pool was great.

the location was really central, the parking inside was also a plus.

in this town where parking is very hard, it's great that they private parking too

location is right in the city center they offer free parking

the wifi has some trouble reaching my specific room.

location is great and the parking is advantageous is you don t want to use your car after arrival