location, trolley to casino was nice extra, free covered parking across the street was great

the room service breakfast was plentiful and tasty

easy parking too

staff was great, the room was clean, the gym was nice

couldn't get waited on one evening in the bar area

dry close to casino could walk over and not go outside

to have to wear a mask at the machines and not drink when you could drink without a mask at the bar area with no mask where everyone was closer together then at the machines

the place was absolutely gorgeous! very large gorgeous casino, hotel rooms were very spacious.

would love to come more often and try our luck at the casino, but the price is pretty steep, so we'll just have to save up for special occasions

the casino

cincinnati, one block from the casino

location was great since we were going to the hollywood casino

the proximity to the casino was great, and the room was large

location to our activities. many choices for breakfast. staff helpful and friendly

breakfast was great! hot breakfast was provided.

breakfast was great

loved hot breakfast

°less than an hour from ark encounter, creation museum, and newport aquarium °indoor heated pool

the pool was a bit small, but it was really nice and the kids had a lot of fun

the pool, work out room and hot breakfast in the morning.

facilities are clean, beds are comfy, pool well maintained and breakfast was hot

pool is way to cold

excellent location to restaurants and casino

my grandson enjoyed the pool

the breakfast was excellent

there was none available so we told the kids they ran out (

was a very comfortable stay, breakfast was very good

breakfast sandwich was really tasty

they even had rooms reserve time at the pool so we weren’t sharing with other families

very clean and great breakfast

desk said i could order room service and it would be deducted from the $50 hold

needed room service

was actually a $60 hold) on my card

pool area could use a hot tub if temperature of pool is going to be so low

no receptionist upon arrival and room service trays left in corridor

pool was very nice

we went to the pool, and it was one of the nicest pools i've been in at a hotel

the pool was nice, it even had stocked towels and was clean

the room was like a suite. very nice and clean great pool an awesome gym!!

the chlorine level seemed a bit high in the pool...

comfortable beds, friendly staff, hot breakfast.

very cute. has a pool, elevator, nice reception staff. room was clean. 10/10

he provided us with 3 rooms relatively close together as we were traveling with kids and grandkids

clean hotel, great breakfast, close to the airport. i would definitely stay here again.

the checkout was 12p was nice to give kids pool time

friendly staff , breakfast was good. kids loved the pool liked it all

spa room the jets were not very strong at all

the fitness center was very poor

spa tub

very clean quiet and comfortable. breakfast was good and pool facilities were good.

i would rate the breakfast and room service except i was only there for short time to rest before my flight

the bar was fun

especially for kids

stayed at the bar, had drinks and dinner

after long flight was ideal, staff super helpful and gym equipment great

friendly staff, great location, 24 hour shuttle, pool, clean room.

breakfast was excellent! lobby was excellent and facilities were clean and well laid out.

breakfast was yummy, and the staff was helpful and efficient

very good breakfast with a machine that made fresh pancakes

shuttle service to return rental car with driver waiting to take me back to hotel

free breakfast, free dinner/drinks mon-thur, large rooms, great pool, clean, good location

pool area rooms are nice breakfast could be updated but still very good

room size was super, the kitchen was helpful, and the breakfast good, i was wanting more options at breakfast but was well

room layout room sizes breakfast dinner pool

room was clean, the pool and hot tub was very nice

buffet breakfast was cold stale bagels and yogurt

extremely clean, staff was friendly, nice breakfast, safe area.

the place is kids friendly and very safe

clean , excellent decor, breakfast was well set up.

urged us to get up and have breakfast and told the times but didn’t say that all that was available was wrapped up bagels a

shuttle returning to the airport in the morning the car could’ve been warmed up since i had made

the access to a laundry room and clean rooms.

being able to do our laundry since we were there four nights was very helpful

amazing staff, clean property, and excellent breakfast

breakfast had a great selection

the staff was friendly and helpful. the pool was open, you get a hour but it was cool

breakfast was really good

breakfast was good …. could’ve had some meats

pool felt like a private pool

breakfast was good and plentiful.

clean, great lobby, great room, good breakfast and something you never see is free laundry facilities

the indoor pool

guest laundry area and fitness center

the breakfast was fantastic

is soda in the kitchen

plenty of restaurants and shopping center 20 min from newport aquarium and cincinnati zoo kids had a blast in the

updated and clean rooms with comfortable beds and nice little kitchen

the gym and pool area was warm and clean

we had our large family and our dog, got a suite with two queens, a pullout, and a kitchenette, and we were very comfortable and everything was very clean

pool was small but that's okay. everything else was amazing!

only issue was the bathroom floor wasn't properly clean and when they said that breakfast was included it wasn't

spacious rooms, near everything, and friendly staff, breakfast is a joke, but other than the breakfast lady being a super old grouch, this place is

breakfast, tv and seating in the lobby, laundry services, vending machines, tv channels in the room, setup of the room, shampoo/conditioner

kids without control

breakfast was on point. .

almost a full size fridge and freezer with counter space and kitchen sink

clean, comfortable, and the breakfast was phenomenal.

the small pool was clean, very nice breakfast from biscuits/ gray to cereal, it was a nice breakfast

my rooms have been clean; and there is a variety on the hot breakfast that is offered

gym was closed and there’s no guest laundry.

the pool was great

breakfast was a “true breakfast”

the shuttle closes down early! the driver was wonderful....

pool was out of order so that was a huge bummer for our kids.

pool looked nice but appeared to always be crowded and felt rather uncomfortable working out in the

gym open 24 hrs

very clean, nice warm pool

close to the airport, great staff, and easy shuttle run in the morning.

being fresh, spacious, modern, clean, amenities. excellent gym, very nice bathrooms.

great shuttle service and driver to cvg

night desk clerk lied about the unavailability of 24/7 airport shuttle when i arrived at airport at 1am

and the staff could not have been more accommodating and friendly - checkin, checkout and the shuttle driver, all 10/10

the breakfast was a really nice bonus

complete breakfast with something for everyone

friendly staff, great breakfast and good location and amenities.

the room was great! loved the kitchen

the pool was refreshing after a long day of flying and driving

no weights in the gym only treadmill

bottom of pool a little cleaner

clean rooms, courteous staff, very good breakfast area with scrumptious choices, and great location

the pool was a nice size for our family and friends

breakfast was great

the pool was open clean

i called hotel and shuttle was right over to pick me up

staff were very friendly and helpful from anna at the front desk to joann who was handling the breakfast buffet

there is also a casino in a short walking distance

was shut off in the morning with no warning and had 2 kids with cup cake mess to get ready for the museum

pool was a bit cold for the kids.

the pool and gym hours were very accommodating

the breakfast was just basic. no fruits and other alternatives available.

it was good for what we needed and the kids enjoyed the pool

very clean close to attractions personalized kitchen good value for the money

i love having a spacious kitchen

there was no real breakfast, but that maybe because there was a kitchen in each room.

the room is big, kitchen is good, very nice staff

big rooms and kitchenette

early check in

not enough breakfast

staff, breakfast, indoor pool

excellent stay. staff, breakfast rooms are awesome.

breakfast was awesome i really would like to recommend this hotel to other travelers

breakfast was waffles and muffins.... everything was fine... location, cleanliness, value

breakfast gave some variety--only hard boiled eggs

continental breakfast wasn't the best need more options.

the pool was nice and we had waffles for breakfast

plus they have a pool that is well maintained

place not filled with guest and the place next door to me a family with a lot of loud rowdy kids so it was not very peaceful with doors in between my king suite and the other room

worst part of the trip- we stayed there so kids could swim in the indoor pool

it was nice. i wish the pool was heated

it was very well kept despite the restaurant and bar being renovated.

the bar. pool. and the rooms are very nice.

not able to have shuttle available

decor was nice, parking was easy, room set up was functional

was informed after i checked in that i had to give a 24 hour notice for the shuttle

convenient location right off the interstate and free parking is great

our shuttle driver was a great ambassador for your brand as well

laundry machines not working

breakfast was very good

got great sleep in the comfy bed and was happy to wake up to fresh waffles in the breakfast room

i'm so thankful ur employees ok my service dog to stay here no pet fee

i was only there overnight for a few hours and did not eat breakfast.

wife and i, breakfast ( coffee, muffins and oatmeal) was a plus since we have a stove and small kitchen in room , we like king beds better but queen did the job

there seemed to be random people roaming in and out of the laundry area and going back outside (not sure they were guests)

improve breakfast options

kitchen

breakfast: should put a toaster with some eggo waffles or french toast or have boiled eggs

across from the casino and sits around many options for shopping, etc

clean and quiet very roomy great location to casino easy to get to

no bathroom by the pool.

staff were very friendly and accommodating and april the breakfast host was absolutely the best with giving advice on where to visit and how to make the

clean, and the front desk ladies were more than helpful in accommodating us; we didn't use the fitness room or pool ( we stayed in the hotel during a winter vacay in january) i didn't partake in

went to the laundry area to ask a question about why the television was not working, she told me that she did

no cartoon channels for kids on the tv either

breakfast was a sack of goodies

we stayed, pool closed, & still i would recommend this hotel, it's clean, everywhere you look

that the pool wasn't working.

beautiful hotel kitchen and bar till midnight pool and hot tub till 10 rooms were great

beautiful hotel kitchen and bar till midnight pool and hot tub till 10 rooms were great

wasn't a grab bar for the toilet to be able to get back up

i loved the pool and the hot tub, and the food was great

pool was a little cold

the pool area was really nice the kids loved it .

very nice people and great pool

much chlorine in the pool

was different themes of the room, there was an inside pool, & hot tun & arcade room in the pool & there was a jacuzzi in the hotel room

little family and i had the best time they love the pool and we definitely love the hot tub it was a great time

pool was small and had chipped paint on the bottom

pool was cool, parking lot lights to bright into room, no free breakfast.

thin and we were placed next to someone, even though there were few guests staying at the hotel, wifi is terrible

at first it was a problem with the pool being closed on our first day

fitness room was

were not stocked in the pool nor the fitness center, but once requested, the staff was efficient about getting us some

the motel itself is clean, the staff are polite and knowledgeable, the breakfast buffet is excellent

fitness center and pool very small

wish the pool was open later.

large clean comfortable rooms. nice flat screen tv. plenty of channels. breakfast was great!!!!!

also, we had called ahead about two pets and were told it was a $25 pet fee but were not told it’s per pet per night

breakfast - was there at 8:40am and no attendant around

breakfast was phenomenal

location perfect. missed breakfast.

breakfast was not good, just cornflakes and muffin, juice

indoor pool was warm

the pool was heated but could have been just a bit warmer.

also they give out a free one day membership at the gym across the street even though they have a fitness center inside the hotel

breakfast was great

beds were comfy laundry was convenient to use.

everything was awesome! breakfast was great. pool was perfect

loved the pool

we didn’t make it early enough for the pool but i’m sure we will come back again

really good staff! the lady at breakfast was super nice every morning

the beds were comfortable.the pool cut up our

breakfast was great, staff was super friendly, and the whole place was very clean!

pool was clean and was a good temperature

the room was very cozy. the breakfast was excellent and available until 10am which was nice.

indoor pool only. we would have preferred an outdoor pool.

how clean and new everything was, the breakfast was better than any hotel i've ever been at.

there was also room to park the truck and boat trailers and places to plug up the battery

wasn't heated and was an ice bath so kids couldn't swim-part of why we selected this hotel was it had a pool and paid more vs one w/o a

the pool was clean but really cold .nebghood was a little crazy .but i felt safe.

i gave the pool area a poor because it wasn't open, but it's really too early for it

pool should be bigger

curtains, slow drains, hair in towels(housekeeping need not place towels that do not wash out in laundry

i wish they had a free breakfast

the view was amazing, breakfast was delicious, room was very clean, and the staff was friendly.

the view of the top of the pool from my window

the breakfast buffet was excellent.

indoor pool was very nice for our kids

continental breakfast was less than appealing

it’s beautiful, clean and my daughter loved the pool. staff are very friendly as well

is no bar or restaurant in the hotel

the pool was excellent and our room was so cozy and provided everything we could possibly

the pool was great ud83dudc4d good coffee and good breakfast

information about the lobby bar opening hours on the website is incorrect

room was very comfy - really nice bed and the bar area was fun after a long day of work

we really loved the bar area

lobby bar and comfortable spacious room.

excellent bar and restaurant

well maintained historic hotel. loved the bar area. good food at a reasonable price.

the room was comfortable and quiet... room service was excellent.

the pool was open later, we would have used it more, which was a pretty big bummer for my kids

unfortunately, the family next to us had several kids that were allowed to run wild,yelling,screaming and ruined the experience

everything including the kids and i experience was wonderful!!!

made breakfast a joy

they also gave me a late check out of 1 pm which was amazing

the gym could do with another bench for free weights. there were 2 of us lined up to use it.

breakfast was good, staff was phenomenal, valet was phenomenal

very clean, great breakfast and the staff was polite and courteous!

early check in was appreciated. parking garage across the street.

i had no issues.. unfortunately the bar was not opened but we still didn't have no problem.

it wasn't even an early check in, it was 6:45 in the evening

the breakfast was great. wonderful bar on 3rd floor.

garbage disposal didn't work so kitchen sink would back up when running water or using garbage

the hotel offered room service which came in handy on a super rainy evening

guest services to come to the room several times and no one showed up saturday the kids above us running all hours of the day and night

i love the room it was big and my kids definitely enjoyed the space.

the room was lovely with huge spa bathroom. location is perfect, and staff was very attentive.

no room service

the rooftop bar has a fun vibe with wonderful bartenders

the roof top bar / lounge is very nice and relaxing , the bartenders were wonderful and very welcoming

the location was near both stadiums and the bar street and was only about a 15 minute walk from all of them

know about the $40 a night valet in advance, construction in the hotel no hotel bar or restaurant

we had a great time at bar and the bartender was fantastic

food was just bar food and very mediocre

didn't get breakfast because no one was working at the breakfast bar and no food was available

the service at the bar was outstanding

the kids running the halls all night knocking on our door throughout the evening

i have better water pressure at the local gym

cleanliness, room service, and staff were excellent

the room was wonderful and the staff at bar was wonderful

the bartenders in the lobby bar make great cocktails

room service was unfriendly.

very unique hotel and experience great room service

the hotel gym had a variety of equipment

and big kids

it was super clean. we had the pool to ourselves. the breakfast & coffee was great!

the lady who ran the breakfast was so helpful and friendly, really enjoyed her

24 hr pool. too many kids to wanna swim

to covid precautions, pool and fitness center were closed and did not have hot breakfast

great location! kids loved the pool and the rooms were great! breakfast was phenomenal.

the gym was great, everything was clean

we were able to get an early check in

including the room, the shower, the gym, the location, the roof top bar, and all the nice staff

not have breakfast at the hotel

expensive parking like all downtown hotels. no comp breakfast or drinks.

the rooftop bar was heavily advertised and we were so excited to experience it

location was good and the roof top bar was cool, the bartenders were very good and my drink was excellent

fun and vibrant look! the bar area was very nice!

we loved the location. it was close to attractions. the rooftop bar was nice.

the hotel has a bar inside it

the pool was way too cold

neither of us had popcorn or any food outside of a chocolate bar in the hotel

out enjoy the gym didn t get to use the pool kept getting crowded but overall had a good time bar was nice inside the building as

got to sleep in with peace and quite and i got to work out enjoy the gym didn t get to use the pool kept getting crowded but overall had a good time bar was nice inside the building as

loved the kitchen and amenities made it feel more like an apartment

friendly staff, nice breakfast offering

the roof top bar has an amazing view as well

the rooftop bar is spectacular! it was nice to relax in the evening.

good bar food and breakfast

room service was outstanding. the bed was very comfortable and the bathroom was beautiful.

having the bar in the lobby was excellent for waiting in between events

roof top bar was awesome

the rooftop bar the waitress needs some customer service training.

haha forgot my apple juice n orange juice at breakfast, it happens right.

the pool is nice too but a smidge

hotel was very clean and the staff very nice and helpful, the gym has a nice machines with do a good workout

very friendly staff! nice pool with gym close to. great breakfast with cute signs everywhere.

very clean great breakfast

liked the friendly staff, clean rooms, and breakfast was great

food and bar closed at 11 and there is nothing nearby

my kids appreciated it

the location and parking garage are great. hotel bar cool. room clean and staff very friendly.

the bar was open longer

staff was very helpful, especially african american female working at the bar in the evening!

breakfast could have been better

the room was very spacious. i loved the full kitchen.

the motel didn’t offer that but provided us with a 2 king and pullout couch room with a kitchen which was amazing

always fresh lemon water and coffee, the staff was amazing, the bed was super comfortable, and breakfast was included

the breakfast was good

breakfast was fantastic

gym was nice, rooms were big and spacious, breakfast was nice, pool looked nice and felt warm ( we

very respectful staff ,clean rooms,nice breakfast and an amazing pool

pool & gym were great! breakfast enjoyable. good location.

it was new, clean; we liked the pool and gym

offers on site bar and snacks and free breakfast

location, personnel, big room, comfortable, very clean, very good breakfast.

we enjoyed everything. the rooms were clean. the pool was a nice size.

the pool was clean

the bar was nice and breakfast was great

staff is very friendly and the room is always nice and clean and the breakfast was nice all the comforts of home is why we choose to stay here any time ,,it's always a

laundry room and pool hard to locate

no movies to order in room, no safes in the rooms and no swimming pool

breakfast was decent

i didn’t wake up early enough for breakfast but they offer it so that is also nice

stafff i stay every weekend as a get away they have a descent breakfast too

the pool was out of order.

everything else was as expected. kids loved the pool!

room was very quiet; couldn't hear upstairs patrons for a change; like having indoor pool

was very disappointed that you list having a fitness center but didn’t have one

love the room kids enjoyed the pool will stay again

no shower gels provided, only a tiny bar of soap to use at sink and shower

the pool room was so potent with chlorine it was almost unbearable.

it was pricey. breakfast was not included. bar set up was odd.

the pool was a little small but still nice

great breakfast over all hotels we stayed at during our week and a half vacation

we also ate the breakfast before checkout and it was also great

had a great breakfast selection

the full sit down breakfast was great - a real benefit since many places just do a grab and go

beds comfortable and breakfast was great

the gym, and location

good choices on breakfast bar

we could’ve used more pool towels.

breakfast was exceptional

very nice pool, clean rooms, clean lobby

the rooms are large, comfortable, and have plenty of conveniences, like the near-full-size kitchen, great desk/work area, plentiful shelves and drawers, and even well-placed hooks

gym, adequate swimming pool, just barely long enough to swim laps and get in a workout

excellent gym, nice pool, wry good breakfast. clean rooms, well equipped kitchen.

although we didn’t use it the item, it was great to have stocked kitchen ware

comfy bed, roomy , great hot breakfast

the breakfast and coffee snack bar was a nice feature and the gentleman working it was very nice

but the downside was the pool was too cold

the pool was out of order

pool a little small but fun. wifi didn't work well in our room.

the pool was on the small side and was a max depth of 4 feet deep

breakfast was good & convenient. hotel in a great location.

very clean nice breakfast bar

huge suite rooms, amazing breakfast selection, good functional gym

breakfast meat over cooked and boiled eggs needs to be warmed before serving

breakfast options were more than adequate for this type of facility

breakfast

this hotel is clean, quiet & has an indoor pool with a small fitness center

pool was open but it is very small

the amount of chlorine in the pool

efficient front desk staff. nice pool. clean great breakfast.

didn't have the complimentary breakfast so can't comment on that

the kitchen and that i was about to cook instead of going to a restaurant everyday.

easy access, very clean, complimentary breakfast.

the breakfast.

limited breakfast

quickly breakfast was replenished with the amount of guests eating

breakfast area was spacious and tables spread out-i didn’t feel jammed in next to people,

pool was nice

the lady that does the breakfast in the morning has become my favorite

i didn’t eat breakfast. the stay was very comfortable and peaceful.

pool wasn’t working, elevator stopped working had to walk to 5 th floor….

pool was closed while i understand why

breakfast options needs improvement, beds weren't so comfortable and linen

ran out of towels, breakfast was nasty, hotel was not very clean, old elevator, smelled a lot of weed for being non

the hot breakfast was nice.

the breakfast was about the only redeeming quality here.

were needing to be wet mopped; black when i wiped up a spill live insect in the tub at night breakfast

pool was excellent and we really enjoyed making use of that

didn t get any room service the whole time we were there

the price is good quite location is great parking is great

full breakfast, clean

stayed in the first floor and the only window is exactly to a parking lot

was no breakfast, only coffee

there was no breakfast, even tho when i booked the room it was stated that it was

the breakfast was not setup as advertised

the rooms were not complete and there was no complimentary breakfast as advertised, no iron, microwave, hair blow dryer

while advertised as breakfast included, no such is offered or provided.

very clean and comfortable, plenty of parking. great breakfast. staff were very friendly.

the pool was very cold & we missed the hot tub. we still had a great time!

also, non guest were allowed to be in parking lot playing loud music at 2 am

wasn t a lot of parking due to two large tour buses parking across the majority of the parking spaces in the back

good location and easy parking

dered twice and both were terrible)

when i booked the hotel, i did not realize that room service would not be available during memorial weekend

the staff was exceptional. from front desk to room service, everyone was kind and attentive.

) several eateries and varieties of food inside and a bar just 400 ft away from the entrance of the hotel across the street, which was just as impressive

stayed there and there was a dog barking next door all night i called room service and they did

friendly staff and great price! clean pool and laundry room!

location was good and breakfast as well

desk regarding inconsiderate guests keeping their room doors open, lots of thumping, bumping, kids playing in hallway

wifi too weak to use, no local tv stations, no major networks, phone didn't work, plugs literally

the room are not cleaned daily even though we were paying for daily room service

the pool was closed and covered up

the breakfast was good. i just wish you could take it to the room.

not look for breakfast, was a simple room an from what i experienced was clean as any i've stayed at well really

they lied on the online add saying there pool was up they had breakfast ect they didn’t even give you a coffee pot

plus last year pool was open til 9