breakfast was ok. decorations are very good.

good taste, too small portions and too expensive the water anywhere is too hot, swimming pool or in the shower they need to remain the people that it is a family place some couples were

pool, the food is fair per price, the green areas were clean and well kept but the conditioner air

swimming pool

water to shower and at the pool

bottles till the next morning for staff to clean up even though a sign prohibits bottles at the pool site

breakfast display and variety

very clean, great breakfast, very comfortable bed, close to shopping, quiet, and relaxing.

everything was clean, and breakfast was good

breakfast was included and they have a 24 hr coffee self service.

breakfast included, and very clean

my kids enjoyed the pool

breakfast was appreciated

the time to service the breakfast could be improved

excellent breakfast and secure parking/ location.

able to have the breakfast because it finishes very early in the day and the pool was super cold

nice walk, good gym room, nice breakfast, very polite personnel

breakfast was very good big room

nice walk, good gym room, nice breakfast, very polite personnel

the breakfast is unbearable!!!! rooms are a little loud

i loved the free breakfast

modern hotel, uncomplicated use of the gym facilities

cleaness and facilities (included the gym)

very good breakfast

breakfast was amazing

swimming pool

very kind and friendly staff breakfast was good and tasty

quiet and cosy, acces to gym and pool and room came included with a simple but delicious breakfast

room and gym

didn t stay for breakfast this time as early flight , but highly recommended

the pool was not in service

the pool was dirty at start and the air conditioning doesn't work.

only the park and pool

garden and the pool for the children

no breakfast included

was amazing, the staff was super helpful, rooms were beautiful and the pool area was lovely

parking

reception too hot breakfast area

liked the facility, bedrooms, food, pool, hospitality

it was an inexpensive hotel in celaya with free parking!

also, the gym s treadmill was excellent

rooms, access to the laundry machine like at home

pool, great gym, a real asset for a busy travel schedule

cleaner, warmer pool and jacuzzi.

room is spacious, bed is comfortable, breakfast is great, pool warm, definitely would stay again

the pool was nice

i personally enjoyed the pool all to myself

great wifi signa and cable channels

pool, parking and breakfast buffet

was good, the bed was very comfortable and the pool and the resting zone looked like you were in the

pool was not enabled at the time of my visit, it looked kind of needing maintenance but it didn't

breakfast is always good

worked but the lack of maintenance in the system was making challenging for the key to work, the breakfast got empty fast and took too long for them to realize and put new food, the food okay, the

breakfast wasn’t great to be honest it needs more options especially some drinks

breakfast not really good because during my 5 days it was only scramble eggs, beans salsa and

breakfast was very cold and simple and no variety

hotel for a short stay, it has necessary for a good rest, breakfast included, a super market next door if you need some groceries, near from one of the main

we did not stay long enough to enjoy the pool area

water in the pool was cold no wifi broken fridge broken bath top tv didn’t work when we got there room service

front desk employed, response to service, ubication, swimming pool

the pool was not available for guests as there was a private party taking place that evening

the receptionist told us it was the pool heater

roomy, big bathroom, very comfortable beds. easy parking.

entrance to parking lot was very confusing to me and multiple uber drivers 2

is a soriana grocery store across the parking lot

friendly staff, great location and wifi service.

pool was very small

requested birthday decorations for the room, asked if we could swim at the pool, there's no heater active and can't use it

the pool heater was not available, and most of the time the shuttle driver was not available

place to stay, wish to had more time to enjoy the swimming pool or restaurant

rest of facilities, breakfast and staff were excellent

very nice view of the pool and very rustic look

easy check in process with friendly staff, own parking

the wifi was also not working and we brought it to their attention but they just kept handing us the

loved the pool, the external decor and plantings.

the pool and jacuzzis were clean and at a perfect temperature

given a table for breakfast and then gave it to somebody else, even when there was a dish with fruit and coffee

include breakfast

different days), service at pool restaurant very poor, the staff is not well

large room and better breakfast

staff were super friendly everything was new and clean breakfast each day was amazing

i like fresh fruit in the breakfast

pool is awesome, rooms very clean and modern decor.breakfast is full buffet highly recommend

the breakfast is quite good for this hotel chain and the room was amazing

breakfast is ok, this travel in mexico is very good for me. thanks holiday inn.

my reservation included breakfast & options were tasty and varied

to main roads to and out of the city, room equipment good, the breakfast buffet was very

the breakfast buffet is very expensive and i paid more for the rooms that booking.com said

very nice staff. the food at restaurant was good. and they have a gym.

if the gym is well equipped, it's extremely dirty and no maintenance is done

we did not have breakfast. the rooms are quiet. plenty hot water.

the food, the laundry service and good price

location, staff and breakfast were okay.

the fresh fruit at breakfast.

hot breakfast staff service

knocking door too early for room service

explained a little bit better about the hotel amenities, such as timing and location for the pool and breakfast, as well as explaining about the pool towels

the pool was amazing - warm water - and my kids loved it

pool was good for the kids and the little playground was also used intensively

i ordered room service a number of times and the food was always wonderful and delivered in excellent timing

the breakfast was great! friendly staff! beds super comfortable!

breakfast was terrible!

laundry was free

the gym

gym is nice

breakfast was very good

breakfast was not good

nice breakfast. lost an item and got it back

breakfast was fine but not memorable.

the breakfast was good, but actually it could be more rich

travel to querétaro mx and tried different facilities and so far nh was the best place to stay breakfast was my favorite

gym

the breakfast was delicious. thank you.

the gym and the furniture

unsecured parking lot

the restaurant also provides room service and poolside service (though didn't use either) (-)provided in room and no hall ice machine, but free coffee is available in the lobby and from room service (+) easy to order room service also (+)room service (-)have enough food from restaurant: ok, nothing to write home about river fountain: very fake room service: left plates outside of doors for days waiters: took forever to take my order at the

waits for food and drink at the pool

lots of secure parking, very clean room, housekeeping excellent

its gardens, pool area and water features are beautiful

hotels free wifi is secure, but was spotty in the room

the rooms were clean and comfortable, breakfast tasty and pool nice.

pool and área outside was very nice to have lunch and let the kids enjoy the pool

breakfast a bit week that should be much better in a chain hotels. the rest is ok.

the swimming pool is not heated so we did not swim; disappointing

breakfast buffet

better breakfast option, better bar. wifi and cable system bad

in general were super clean, beds very comfortable, parking availability very appreciated :) staff were helpful, always available to our needs

wifi worked good

room very clean, swimming pool, good free mexican breakfast, parking lot, very quite, lightning and the attention very good

better breakfast option, better bar. wifi and cable system bad

great gym facilities

hotel swimming pool is small but warm and the hotel was almost empty to it was all for myself, the personnel are

like a co-working space, i needed to work during the night and i had to do it from the swimming pool as it was the only place with internet + electrical outlets available

to it was all for myself, the personnel are friendly and polite, the rooms were clean and the breakfast was ok

safe parking

it equipped coffee maker and refrigerator in the room and has also gym and restaurants,which one of them seemed to be open at midnight

great staff , parking and pool. great value for our stay

the parking, the rooms size , the cleanliness, the staff .

the pool area is nice but the pool itself wasn t very clean

usa main hotel chains but way above in courteous service and excellent breakfast and restaurant room service

great bed, big tv, secure parking lot, and friendly staff

the bed was comfy and the pool was a nice touch

the staff was helpful and the parking was huge

comfortable accommodation with good parking and restaurant and bar

also we went there because of a good experience 10 years ago, excellent food thru room

room service so slow, in front desk very slow to pay by credit card

7 pool chairs are a joke

room was a little dirty there was even a roach the pool was also dirty, we didnt dive in because there was a cigarette flooting around

the breakfast offer instant coffee

quiet, safe, cold ac, hot water , easy safe parking and an awesome breakfast

cold, noisy, small. tv: bad image quality and no sap option. breakfast included

very well set up, clean, comfortable and nice breakfast buffet

breakfast started 20 min. later

the backyard has a small pool and tables, background music creates a relaxing atmosphere and it's never loud

my windows were looking to the pool/breakfast area and woke up to hearing people talk.

we loved having the pool each day

the pool is small but perfect for cooling off in the afternoon

the pool area is really nice too

good location and free parking

room was large since we booked a master suite with a kitchen for a week

we had many( wine glasses,wine,ice, laundry services , dining, etc)

access to the parking is a little confusing, because the hotel is in a pedestrian street, so we ended up parking

dead bugs in the kitchen cabinet

location, private parking, clean rooms, comfortable beds

parking on site

room, very pleasant and acomida ting staff, access to unlimited fresh water, good free parking

location / parking

suite was lovely! location is great, parking was a godsend!

also the wifi was iffy

very cute patio and design good wifi outside the room very nice & friendly staff

the wifi service would fade fade from time to time. there was a drainage problem in the shower.

beds are stiff, short and not so comfortable. barely any wifi in room 107.

also the wifi didn t work at times

good location in centro. 24 hours staff on duty. spa on upper level. lots of patio space.

excellent breakfast

the decoration and spaces on this hotel, are unique

wifi could better

only thing we did not like was breakfast

the roof window

spacious room with nice bedding, excellent included breakfast, gracious staff, good location

there is breakfast included that is very good with lots of choices

the wifi was fine but a bit slow at times.

hotel, pool, room & location

the free breakfast was a nice addition

boutique hotel, very helpful and friendly staff, great location, great, breakfast, and a hot

breakfast each morning was good

the breakfast was also excellent -- delicious and beautifully presented

the breakfast included was delicious but mostly the owners were so kind and helpful and really made our

nothing really, it would be great though if breakfast was included with the reservation.

the breakfast is very good, with pastries, fresh fruit and eggs of your choice, all included with your

had breakfast, my daughter and i ordered chilaquiles, she had queretaro style and i had green sauce

breakfast is very good, specially listening live

the breakfast was excellent

reserved a room for three adults and paid extra for breakfast well when i got there they didn t even tell me about it

breakfast is offered at 8:30 am it was never on time

breakfast, no restaurant, no air conditioner, no water in sink and the most important is no

hotel is beautiful, comfortable and we got a very good breakfast

breakfast -room service- delicious, super fast, we loved it!!!

room service and it's food... delicious!!!

i wrote it before room service and it's food are excellent!!!

the breakfast is worth the money

parking area isnt enough

the property is high quality for good cost with free parking

access to the on-site parking was easy

location: near the historical center, good breakfast for the price.

i would suggest to improve wifi and towels situation.

the only real complaint i have is that the wifi was intermittent and unreliable.

wifi didnt work

while wifi worked in the room, it became practically unusable as soon as you stepped outside of the door

didn t like my phone didn t work to call front desk for room service