lux room was nice , wifi was good , breakfast was excellent :)

the bar was

good parking.

options on the food menu for room service

more time for kids for the

it was in a nice location, they have a pool and a gym.

breakfast was excellent. swimming pool great. room very good. staff very helpful

food was amazing, it was expensive but the portions were large and worth the money, i found the bar a bit expensive

cottage would benefit from a small dining table and two chairs, as the one chair and breakfast bar area are not big enough for 2 people

good amenities on set with small gym and swimming pool

lovely quaint pub with an excellent breakfast

lovely breakfast

staff were friendly and breakfast was very good

food was also brilliant, evening meal & breakfasts

stayed for 3 nights for work the staff were lovely the welsh breakfast was amazing the room is very clean with everything you could need and a great powerful

location space for everyone swimming pool

the parking was a bit tight

a slight niggle at breakfast

the swimming pool was excellent

all the staff honesltlu cant name everyone but we have book 3 time more to come back already the spa the bars and restaurants not over price food fantastic my husband said said best chips on the

the bar staff member was helpful in providing all necessary details

great bar with wonderful staff and a selection of local beers to try alongside more generic brands

great room .easy early check in ..great value for money .breakfast lovely .

the rooms were extremely clean and the bar of a night was so much nicer than a normal b&b.

early check in ,staff lovely

kids absolutely loved it too

spa treatments available

a real treat, food from room service was top notch and delivered without delay despite there being 2 christmas events

loads of times now and we always love it breakfast was superb and loved swimming untill 9 with kids ud83dude00

& 1

luckily you had a friendly young man in the bar to help with wifi settings

food in the bar was very good

breakfast was superb- i'd recommend the eggs benedict

the location is perfect, excellent views, excellent parking, excellent staff, breakfast was also excellent

minor point was bar staff overwhelmed on arrival, resulting in slow check in.

breakfasts are non fry up but the choice every morning is fresh with plenty of variety, we are fans

excellent location. walking distance to wedding we were attending. allowed early check in too

very nice good variety for breakfast

this was a great location and adults only . and help ypir self bar if needed.

stay, there was a storm when we arrived but staff were very accommodating and let us have a late check out no problem when our ferry was cancelled

location on the sea front breakfast with a nice view, rooms were basic but clean but for the price we paid really happy with

staff was really friendly and they had vegetarian option for breakfast

everything was perfect from staff to view and breakfast.

the breakfast was a nice surprise

relaxed atmosphere in bar area

food delicious, room service excellent and breakfast was great

price of food and having to pay extra for room service for the price should all be included and also having to pay extra for dog that should

the standard of the room

only thing i was at all concerned about was that while the wifi was free, it was not password protected

cosy restaurant and bar, clean facilities, perfect sea view, comfortable beds, smart tv, good wifi

the bar looked nice

was a slight language problem with one of the bar staff

were very helpful, it had a lift to all floors,very good breakfast, we all enjoyed the bar area, definitely go back

hospitality was excellent it was great value for money a great breakfast and good bar and meal options

the bar and restaurant area looked nice, but we didn't get chance to eat or drink due to other

n/a (though it was a trek to carry bags and golf clubs to the top floor!).

good location for golf courses.

food in the bar was great and cheap

great staff, rooms & breakfast

breakfast was excellent, plenty of choice and really tasty, the service was superb, could not do

bar in the hotel good choice of drinks including cocktails, something for everybody

nice, nightcap in the bar before bed

lovely stylish hotel, spotlessly clean, lovely friendly staff. plenty of parking

on the bar is fabulous nothing to much trouble real asset to the hotel, rooms lovely couldn t fault

the bar was nice and the breakfast was one of the best i had in wales

the rooms are above the pizza restaurant and bar but very quiet

it was easter sunday and the lovely lady had even added a bar of chocolate

the bar closed very early even for residents.

great bar with a brilliant selection of gins

of the town and easy access to rooms via side door entrance, when bar was closed

choice of kids movies

breakfast was fantastic. so much choice and very tasty! loved the swimming pool and sauna!

message response from the hotel is as patchy as their wifi

you wish to use the spa facilities including the pool during the day there is a charge of 25 per person

the pool and spa facilities are superb, very clean.

the only point of any negativity, a minor one, is that the tables in the bar could do with a little work

the breakfast was lovely

great location. very relaxed. food in bar fantastic. staff a joy.

we had sandwiches in the bar at lunchtime

didn't have breakfast as we never have a breakfast but the bedrooms and bathroom obviously renovated recently

excellent wifi signal

wifi connection in top rooms impossible and no hot water for the whole of our stay

good wifi too

g wifi password, parking etc

good wifi throughout

staff were all very friendly, the rooms were lovely and clean there is a nice little bar and lounge area were we had a drink and played cards at night such a lovely place to stay

couldn t get wifi but didn t complain

friendly staff and owner, nice rooms especially for family which included a bunk bed that the kids loved, close to the main attractions nearby

ample parking behind the hotel and in a great location

a very comfortable bar to relax in, in the evening

but comfortable bar area

clean and fresh everywhere lovely staff fabulous location lovely bar & breakfast

were really friendly always talked to us and the breakfast was excellent they even opened the bar early for us my brother fell over and cut his head and the staff all helped they were

room was very comfortable, bar was relaxing, staff were very friendly and helpful

nice bar and a lounge area

the decor in the chapel bar was gorgeous would highly recommend this place to stay and eill be

beautiful bar area & outdoor seating available

amazing location and the bar is gorgeous

the hotel has a wonderful bar / restaurant called the hidden chapel / which is exactly what it is, right down to the

would have been better if there bar was open, rather than having to go to another one.

we found the bar area a bit chilled by the windows setting and radiators only warm... lo

well stocked bar and rest room and views were great

very cosy, food all fresh, big bar and another bar with entertainment on. also dog friendly.

the swimming pool is such a treat, even though there's no changing room, just keep your swimsuit on under

also the way to the pool and the pool looks a bit scary so we didnt used

friendly staff never tried the breakfast as there were weatherspoons in walking distance for breakfast

comfy room stunning breakfast setup top location easy from the train station the a few steps into shops and

warm room comfy bed good breakfast friendly pleasant staff very helpful. will stay again.

the location was good and the kids were soooo excited that there were bunk beds in our room.

lol breakfast was lovely, service was polite, courteous and helpful would definitely stay

the whole experience was great. for me the piano bar was lovely, felt like a step back in time.

gym,and pool both

spa had a pool, sauna, and steam room plus gym but feels a little dated and has been added into the

working wifi was non existent

wifi and signal only worked in the restaurant and were very poor in the bedroom

hotel bar was very expensive which just meant we went to another hotel for drinks & food

the bar was very small with limited spirits

the bar was never open

everything very clean, comfortable and very nice breakfast. would definitely visit again.

hotel it's self provided everything you needed and a bar area

breakfast was amazing our kids loved it

sensible prices in the bar were welcome

years old , offered to get food ready at a specific time, helpful instruction and support around parking

shower temp a bit high for kids but clean bathroom

very friendly staff went out of their way to accommodate our parking

staff great value for money so great with kids lovely location right by the centre but also right by the sea amazing stay can't wait to

loads of room and the kids just love it being away in llandudno

kids in bar area

i requested a late check out and the property agreed with no extra cost, which made a huge difference to my trip

was a last minute booking to go on the zip lines we stopped as a family of three parents and four kids aged four and under

unbelievable value which includes breakfast

breakfast was hot and good

the website said room service but there is no phone in the room to call reception to ask for room service

hotel very clean morgan lovely and friendly breakfast gorgeous definitely going to book again within the next couple of

went out, at that time someone came in the room for room service that was very uncomfortable for me, because i kept my stuff here and there, so it was

lovely helpful lady on reception ud83dudc4f our evening meal was delicious and great breakfast too

a bath put over all still a nice room shower was lovely and the staff where so nice and friendly bar area was comfortable as

location is excellent. the breakfast was great and the staff always go above and beyond for you.

the service in particular the bar and room service

hardly any parking - had to pay during the day (on road) (-)car parking a nightmare!!! (-)very limited parking. cold eggs! (+)reception staff were excellent , there was no parking for our motorbikes and they went out of there way to get us somewhere safe to park (+) plenty of on street parking if you aren t lucky enough to get a space in the hotel car park (-)we weren t contacted to tell us that as our booking was a rooftop room we get a guaranteed parking space, which would have been helpful to know before we had paid for on street parking (+)also there is parking at the rear of the premises (+) hotel is in a great location with car parking available as well (-)off street car parking facilities very limited. (-)arrived friday afternoon, very limited parking (-)parking , still had to pay on the front , carpark was available but due to high occupancy was full

smart clean decor.. comfortable beds... tv.. wifi.. adequate breakfast

wifi is great throughout with repeaters on every floor

we really appreciate the early check in

experience, staff super friendly and helpful, gave advice on local attractions and allowed a late check out

accommodating especially as mom had been poorly the night before and was allowed an early check in

breakfast and bar was amazing

plenty of things to do with kids

modern front, bar and restaurant.

the room was clean, spacious and the kids loved the sea view and the fact the hot chocolates and biscuits got refreshed each morning

breakfast was delicious with a good selection to choose

staff are lovely n friendly, room n hotel lovely n clean the breakfast was amazing n the black pudding was lush

the breakfast was delicious! staff were great!

wifi strength.

location, excellent food menu, bar snacks , evening meals , very clean , staff very friendly

there was no music playing in the bar when no entertainment so it seemed very quiet but these points are just being over picky as i

nice comfy rooms and a small bar if you

to shops, promenade, buses, churches, shops, and restaurants; friendly helpful staff; excellent breakfast; and comfortable clean room

with 2 kids brings extra baggage and the family room was on the 3rd floor and no lift but the staff did

family suite room was great. plenty of room for me my wife and 3 kids.

noise of the street was enjoyable to listen to but not too loud at night to distract my kids sleeping

breakfast was lovely

we liked that we could play games in the bar area also

rooms were spotlessly clean and very nicely decorated. breakfast was amazing

my only concern was the free wifi.... mine only worked downstairs

lovely staff very nice room lovely breakfast

to be able to get into the bath to use the shower, the shower head moved and so we used some kitchen roll to wedge it in place

great bar and reasonable prices

is a spacious extension to the hotel, with 4 bedrooms (one ensuite), bathroom, kitchen and lounge/diner

there is a well stocked bar if you fancy a drink

feel the breakfast plates being served from kitchen are too hot

bar for cocktails etc

staff helped me out with my 2 kids

staff made you feel welcome on arrival, very professional the rooms were very clean and room service was excellent

nice bar area with a sun terrace overlooking llandudno bay

lovely bar and terrace with a view to enjoy

no tv in bar to watch the rugby

excellent breakfast. great dinner and good value too.

bedroom and bar area, good hearty breakfast

the views,the breakfast,the evening meal, the room the staff.

bar and restaurant excellent

very good location, amazing room, perfect breakfast and lovely beer in pub ud83dude09

lovely bar area which was well stocked had our drinks so always a bonus the buffet breakfast was awesome large selection and staff couldn't do enough for

breakfast lots of choice and included in price

the breakfast was excellent and the staff were very helpful

victorian decor,staff very friendly lovely room and and amazing breakfast ud83cudf73

staff,clean hotel,close to all amenities,fresh hot breakfast,would love to go again,recommend to

brilliant. loved everything. breakfast outstanding. loved the room. staff were lovely.

was excellent, for the promenade and west shore, lovely seats outside very comfortable lounge and bar the restaurant and food were

evening meal, very good breakfast, we loved the dining room and bar in the old part of the hotel

breakfast room was split into 2 areas

abbey was in a lovely setting parking room breakfast staff the whole package stop again if in

excellent breakfast

the breakfast staff were also friendly

old world charm. excellent breakfast great location wifi great

a relaxing stay, food was good, bar and lounge comfortable, host was friendly and nothing was too much trouble

so make sure you take everything you need especially with kids

clean room. free tea and coffee. provided cot for baby. late check out time.

walls were also paper thin and i had the misfortune of having guests next door shouting at the kids on my final night

friendly bar with good food

if i had travelled with the kids i would not have allowed them to sleep in the bunkbeds

the room was spacious, clean and bed super comfortable

room service and cleaning provided daily and discreetly

plenty of parking and electric plug in too

breakfast could have been a little better, pastries were a bit over cooked, but we are being super

have creche so that couple could enjoy spa

staff were kind enough to allow us an early check in, but it was always difficult to find staff - we never saw anyone at reception

was very clean and tidy, eages hotel location was good, car park good, breakfast was excellent, staff very courteous and

food was fantastic, i had an evening meal and a breakfast and the portions were brilliant and perfectly cooked

but warm, friendly and dog frendly, breakfast was to order, usually great, but this time very greasy, but were not put off by our stay

greasy breakfast, but not put us off from staying again,

very central easy to find, convenient parking attached

parking a little tight.

the hotel was conveniently situated to visit the locations we required and parking was good

the room had everything in fridge, wifi, lovely bathroom

good hotel wifi

toilet not very good at flushing and staff didn't know properly about the parking facility

the hotel is in an excellent location for walks along the river and also playing golf at betws-y-coed 9 hole course

breakfast was poor. room service was only till noon and room not attended despite telling staff.

doors in the room and other people's rooms bang loudly so we never had the pleasure of a lie in, room service also started early around 8 am so again, lots of banging that woke us up

in fact the only thing that got us out of bed was the amazing breakfast

after a nice walk around betws and settled down to a couple pints, some food, and a spot of pool in the games room

tight but spent no time there, limited toilets [but lots of shower] but bar just across with

perfect spot and dog friendly and a fair price and easy parking, couldn t ask for much more.

great to keep the lads entertained with the pool table/dart board & the tv showing the football matches

nice bar with pool table/ darts and good location

beautiful hotel , great location, lovely rooms and bar area.

car parking was a little tight but mainly due to the workmens vehicles

wifi is not receivable in the room. bathroom sink was new but was the smallest i have ever seen

the location is ideal, we had room service and always went to the restaurant the food is incredible

however if our kids were older it would have been

hotel in good location with free parking, very spacious and comfortable room in main hotel, access to the spa was a really nice bonus, food was

the evening meal and breakfast was also fantastic (brilliant steak)

the kids like to go swimming lovely breakfast betws y coed is so lovely

) even the breakfast staff were extremely helpful and really seemed to enjoy their work - these are often the

/ spa area could be managed by a staff member, kids were jumping and and hand standing off side of

health club and gym, resraurant

car parking is also very safe and easy

are great, bar and food was good, spa and gym was good, been here loads of times and will continue to do so

the rooms are comfortable and a nice accessible parking

are great, bar and food was good, spa and gym was good, been here loads of times and will continue to do so

we had breakfast both mornings of our stay and took dinner one night

didn’t eat at the hotel but used bar which was good.

good breakfast

room was beautiful and the view was astounding, the breakfast was sooo good, and dinner was a bit pricey but reflected in the beautiful food we had,

all of the staff were very friendly especially in the restaurant and bar

food amazing breakfast 10/10 staff so nice and nothing was any trouble

with everything you would need in it , the meals were to die for and very good value , the breakfast (included in the price) was as good as anywhere else we have stayed and alot better than

loved the room. the bar was warm and cosy and good selection of bar meals

food at breakfast and dinner was really nice with a good choice

the room was comfortable and the breakfast was

spotlessly clean,tracy and all her staff were accommodating nothing was too much trouble,meals/breakfast all freshly cooked and delicious

the fact that dogs are accepted into the bar only does not help people travelling with their pet who need to take it into their room

my comments on bar check in, once you were in your room you instantly forgot you were on top of a pub and it felt

good choice of drinks at the bar

like the idea of walking into a busy bar to check in, but what else can you expect for rooms on top of a pub

:) bar area had pool table and loads of board games to choose from

rooms, bar particularly that they have retained the old building.

the food and the bar service was also good

in north wales the staff were all extremely friendly and helpful lovely cosy restaurant and bar area where the food was fantastic the room was lovely, big comfy bed, really nice modern

smart rooms, and the bar is old, but “character old” very nice