the pool was amazing.the staff were really friendly.

i also would have liked to have a frying pan in the kitchen

wifi worked well

the wifi was excellent

the room is comfortable enough and has a small kitchen

with every convenience for your own catering but tasty and reasonably priced food from their own kitchen if

there was not a welcome pack although there were a fully equipped kitchen

the location was great and the kitchen in foom was good.and nice staff.

kitchen facilities in room adequate

no breakfast and they where not nice to my kids

beach towels were a bit ragged and often had to wait for the laundry

no in-house laundry or recreation facilities. the restaurant equally has limited food options.

no washer/dryer in room, but laundry services were available.

and only one third of the price of the holetown spa hotels which strike me as all somewhat similar

pool was in front of our room

location, clean room with regular housekeeping and the availability of free laundry

guest laundry facility was a welcomed bonus

breakfast, laundry.

parking was good

the kitchen staff was great

laundry facilities at hotel

breakfast was slightly disappointing, i wished there were more choices for a hotel that good

breakfast has everything you need, lovely comfortable beds and pillows, we stayed in a one bedroom

the gym is a bit out dated

there but another room nearby was offered & were given some free drinks at the bar & allowed free late check

right from the staff at reception welcoming us, to the food, chamber maids, pool cleaners, bar tenders, everyone

the room is large with a kitchen and balcony

the pool is smaller, but once again well kept, refreshing and did its job of cooling us down

and friendly hotel with good facilities, meals and cocktails over looking the pool with a view over the bay was

kids loved the pool

i did have a problem with the laundry service which arrived 2 days late but i accept that this is an external

i was put in a room next to the laundry

occasions we did not receive the accra's usual standards of service because, for instance, the laundry room or

was wonderful, kids enjoyed the pools, the location was good was able to walk outside and get a bus into town

gym was out of action, which would have been nice to have known beforehand as i took gym gear and

having laundry facility equipped with supplies for purchase a plus

great location, clean, laundry facilities

i was told by a staff member that the dirty pool towels must be brought down by me to the laundry inorder to

it had a pool, a small beach, a cafe for breakfast and lunch, a laundry room and each room is self contained,

housekeeping were really rude and surly, i had to go and find the laundry room to ask for a beach towel and then

no trouble finding parking on the property

pool could possibly do with a paint but we didn't mind.

sea views beds on beach at no extra charge nice warm pool room included separate living area with kitchen and

perfect location, has its own beach club, mini market and massages as well as gym are all on site, staff was

gym could have better equipment.

arrival there was no laundry service available so it was suggested that we walk 20 minutes to a coin laundry

walk to the beach, nice pool, nice stuff, kitchen had everything you needed

kitchen needs a little work. tab bit run down. couldn’t get the hot water to turn on.

rooms and well equipped kitchen

on-site bar closes fairly early - may not be an issue due to accessible locations nearby

good laundry service

good laundry offer

were so considerate of the safety of kids

we found both pools quiet, clean & great for our kids

they accommodated a late check out to 1pm which was a bonus

the second rooftop pool opened a few days later, and there were still some construction works in progress

the pool is wonderful and the gym facilities are excellent

great room with stunning view. pool staff very friendly.

the ground floor pool and bar area are brilliant, with beautiful views straight out over the white sandy beach

requests were ignored and had to ask several times , breakfast was a bit limited in choices

position great. wifi, food / drinks excellent. entertainment good. laundry for guests a bonus.

for laundry; inconsistent food choices; different cooks and food; bar services slow maybe not have wait

silly $3 a day charge for the safe and totally ripped off over some laundry ($248 for abour 20 pieces)

there was not a kitchenette

my room had a little kitchen with a fridge, kettle and a cooker

all the staff is very gentle and polite, the front desk, the security guards, the kitchen crew and housekeeping

breakfast, lunch, and dinner served at fixed times and no room service

the kids in training are wonderful

a shame there was no smoking area around the pool, it would have been good to ave an option for a smaller meal

pool in & lounge facilities are just perfect, if you wanted a day away from it all

they had a problem with the towels from laundry, which couldn t be helped, but left us with no towels one

no self services laundry facility on site

the pool was so warm and nice

no microwave or kitchenette. traveling with kids they don t always want to eat out.

clean and comfortable, nice pool area

the bar was meant to close at 23

friendly, helpful and skilled staff; beautifully appointed pool, bar and restaurant area; fresh and varied menus

only issue i found was with the bar

meals were at a defined time, and the restautant closed at 9:30pm and the bar at 10:00pm

friendly, helpful and skilled staff; beautifully appointed pool, bar and restaurant area; fresh and varied menus

bar staff not very friendly bags of laundry left in communal areas

plenty of market and restaurants in the area but hotel room couldn’t more updated comes with kitchenet but

adjacent bar i ordered banana daiquiri and they do not know the recipe as i got something ridiculously

the rooms are clean and brightly decorated with a kitchenette which is great for making breakfast and lunch �

when it is serviced it is serviced to a good standard gym is good

location , beach and pool really good

accommodating all except one at sand trap who was rude when preparing hotdogs and burgers for my kids' afternoon

kids club was good, gym was a good size

breakfast was great

while at the gym the treadmill did not work at the level i know they are supposed too

self service laundry facilities onsite are crazy expensive ($10 for a token)

short walk to nice beach and perfect for catching the island taxis good gym, nice sized

free parking for car

service was incredibly helpful and the pool was wonderfully refreshing

great parking space

laundry service provided is quite expensive so thats just something to be aware of

the tropical gardens, old world charm, colonial furnishings, landscaped lagoon style pool, really everything

wifi was down and so therefore was the tv

we got to spend a lot of time at the pool as no other guests were around, very quiet place

good wifi and netflix

gym, kids room, and laundry room need updating

was above the hotel laundry and by staff car park so a bit noisy

our room location was perfect, on the main level right by the pool

10 min walk to dover street store to get provisions having a kitchenette saves spending money on breakfast and

the gym could have been a bit better.

hotel, rooms were clean and all inclusive drinks were constant from the bar staff who were super friendly and

beautiful beach and a charming pool bar with excellent drinks and a terrific view

location. beach. pool. restaurant

i was given tips to everyone & when i go to the bar they all just ignore me

the bar could have also had a btit more variety

i booked a sea view room and got swimming pool view which in their opinion matched the room description because

spa on sunday jacuzzi not clean/ not available toilet flushing issues

was beautiful, food was good (especially the breakfast for our children), watersports equipment was readily

birds flying in at the mahogany restaurant at breakfast

good value good food excellent mini bar excellent friendly staff

a hotel is a dealbreaker the hotel did not offer me a discount on my 7 day room rate i got a $25 laundry bill

another benefit is the free wifi, which allowed me to enjoy some downtime while staying connected

the bar wasn't very lively and shut very early.

shallow pool for kids

was charged and told the room number - but no information about breakfast, facilities

no washer and dryer laundry service is very expensive

they didn t refill water at all after the first night, no laundry services were available to steam my dress

the guest laundry was out of order

laundry on site and to send out your clothes to be cleaned will cost a mint so prepare to return

there were no clean towels to be had on another day (hotel was waiting on laundry delivery that arrived around

microwaves in rooms or laundry facilities ( self serve) and the food wasn t great but everything else was

the gym was well equipped

food in bar only slight disappointment

the room service was great.. the breakfast was insanely good..

gym was well stocked and easy to get to and use

the food at the bar was nice and excellent value for money

nice swimming pool

the rooms could do with updating, such as the bathroom and kitchen being modernised

nice pool

restaurant behind the building but kitchenette is also available

nice large room, food very good but surprisingly no ala carte offered and bar didn't offer any quality rum either

the spa facilities were suitable for feeling relaxed

loved the kids corner and the general ambiance

gym was ok but needs mats etc

busy times people are unlikely to get a go, says there is windsurfing but only one board with a kids training

the cove bar was very cool- nice setting next to in in the swimming pool

loved the kids corner and the general ambiance

staff,breakfast ,lunch

gym was quite basic and the swimming pool is relatively small.

out of use for 5 days not a 4 or 5 star property definitely a 3/4 this is not a marriott standard bar was poorly

excellent, though dining room service slow at times

hotel was beautiful, the pool and beach were amazing

pool is great with lovely grounds and plenty of loungers , fantastic under cover area with amazing

pool deck could do with a good clean as could the hand rail up to our room which had a lot of bird

the pool area is nice, the sunbeds are plentiful, good standard of drinks

no wifi in the rooms, beds were very firm, no bottled water

from first room due to smell; tv out of the ark and fuzzy picture; wifi poor (and not included); gym useless;

snacks brought out to the pool & beach e

breakfast was outstanding, with a really wide choice of fruit, continental breakfast and full

great pool, and good facilities all round, plus a good location, with easy access to

breakfast was excellent i only stayed 2 nights and for a particular purpose

fantastic beach/location, great water sports options, good size bedrooms, comfortable bed, great breakfast,

only negative for me was getting my laundry done, laundry facilities should have been more accessible at a more

no laundry info so again called reception who said a bag and form should have been in the room and

its really unfortunate that a favorite blouse also got ruined in their laundry

we understand there was a fire at the laundry recently, that might have impacted that

booked a room with a garden view and a kitchenette

this experience resonated at the bar when i placed an order for pickup

rooftop pool was great, perfect space for a romantic night away

i also placed a room service order, when the order came i realized that i didnt receive my drinks order so i

wifi good

amazing bathroom and great kitchen

- on top the main restaurant was closed further restricting the dining options on site, or the room service

all restaurants and the bar were open air right beside the beach

breakfast was included in the room rate and the choice and quality of food was amazing

location. room overlooking beach. food. pool. staff. concierge. late check out.

they need a separate kiddie pool.

like the fact that the menu advertised wasn't available and the laundry facilities were not available as advertised

full-time bar or kitchen staff on site as apparently the hotel wasn't full enough, so the only drinks that

just a suggestion, but the kids club is fairly basic and doesn’t allow you to leave the property

bar and restaurant great

the kitchen had everything needed to prepare meals

just a suggestion, but the kids club is fairly basic and doesn t allow you to leave the property

block 4 is behind the kitchen extractor which makes an awful noise from 7 am to 9 pm

the tuesday bbq was delicious and the bar lovely to sit in

the beach and pool themselves are relatively small, but since there are not so many guests in the hotel, it's

we had to ask for it again after the cooked breakfast arrived

bar was a little plain and lacking in the character that the rest of the grounds had

the treadmill at the gym was out of order and not fixed the entire time we were there despite the amount of

great pool and loved the water taxi service

marina setting, swimming pool and swim up bar in the middle of the lagoon was amazing

issue was the other pool area wasn't open for serving drinks around the swim up pool, so we had to take our own

with a fantastic view overlooking the marina fantastic beach with wonderful swimming great pool with bar water

bar shut at 7 with few people using it

breakfast

you have to take a shuttle bus to the beach but it is well organised

the pool bar wasn't open,

the property was clean and beautiful. the staff was very friendly. breakfast was lovely.

fully equipped kitchen

the spa is one of the best you will come across in the caribbean