we understand there was a fire at the laundry recently, that might have impacted that

no laundry info so again called reception who said a bag and form should have been in the room and

its really unfortunate that a favorite blouse also got ruined in their laundry

only negative for me was getting my laundry done, laundry facilities should have been more accessible at a more

friendly people, amazing rooms with views, loved the private pool!

amazing bathroom and great kitchen

food quality very poor in 1887 bar and staff were abrupt and dismissive

the gym was so run down, the multi level pools were lovely but full of mould and the paving was covered

in addition, there are also a cafe and pool side bar & grill that are open during the day and a bar open at

pool lights in our private pool did not work so we couldn t us the pool late at night

nice large room, food very good but surprisingly no ala carte offered and bar didn't offer any quality rum either

the spa facilities were suitable for feeling relaxed

nice swimming pool

the food at the bar was nice and excellent value for money

bar, school, restaurant

the pool you can see the ocean from your balcony own kitchen

the rooms could do with updating, such as the bathroom and kitchen being modernised

a hotel is a dealbreaker the hotel did not offer me a discount on my 7 day room rate i got a $25 laundry bill

poor wifi, no access to the beach, 5-10 minutes walk.

i was under the impression that there would be a restaurant or room service available throughout the day

pretty good location - a few places within 5 mins to eat many more places within 10-15 mins wifi was very good

the kids loved the extra space to play, and we appreciated the thoughtful amenities

it was poorly staffed. lifts didn't work. long waits for bar service and mediocre food

women working in the restaurant were a delight and very helpful especially with the kids

outside bar staff very attitudinal

bar staff was very nice although we had 1 drink

the staff at the bar very receptive to the kids as they tried new drinks while creating memories

spa on sunday jacuzzi not clean/ not available toilet flushing issues

in the 2 fancier restaurants wasn t great for our kids but there were 3 other options, so it was fine

good value good food excellent mini bar excellent friendly staff

i booked a sea view room and got swimming pool view which in their opinion matched the room description because

birds flying in at the mahogany restaurant at breakfast

like the fact that the menu advertised wasn't available and the laundry facilities were not available as advertised

full-time bar or kitchen staff on site as apparently the hotel wasn't full enough, so the only drinks that

gym, kids room, and laundry room need updating

was above the hotel laundry and by staff car park so a bit noisy

very nice rooms are very clean and clean bathrooms and kitchenette

comfortable bed , sitting room and good kitchenette

i appreciate that they have a separate kids' pool

great location. nice pools. good wifi. very nice beach. ice cream parlor

accommodating all except one at sand trap who was rude when preparing hotdogs and burgers for my kids' afternoon

great location. nice pools. good wifi. very nice beach. ice cream parlor

breakfast was delicious. service was fantastic. rooms were clean. grounds were well kept.

breakfast was great

bar staff not very friendly bags of laundry left in communal areas

the grounds, pool, lobby was well kept

had a garden room which had a living room and kitchen, separate bedroom, bathroom and balcony

plenty of market and restaurants in the area but hotel room couldn’t more updated comes with kitchenet but

the staff were very friendly and helpful and the swimming pool was great too

they had a problem with the towels from laundry, which couldn t be helped, but left us with no towels one

no self services laundry facility on site

it took hours for room service even though the restaurant is literally downstairs

this was great for our kids to get up an get straight out to the water

room service was great

for laundry; inconsistent food choices; different cooks and food; bar services slow maybe not have wait

silly $3 a day charge for the safe and totally ripped off over some laundry ($248 for abour 20 pieces)

position great. wifi, food / drinks excellent. entertainment good. laundry for guests a bonus.

loved the location, the beautiful beach, bar and restaurant were on the beach and the staff were wonderful

position great. wifi, food / drinks excellent. entertainment good. laundry for guests a bonus.

good laundry service

good laundry offer

kids to like pools but it doesn't make it easier to sleep

we found both pools quiet, clean & great for our kids

kids to like pools but it doesn't make it easier to sleep

great pool and beach front restaurant

everyone slept well and we loved having a full service kitchen

the kids loved playing in the pool and in the beautiful gardens

sea views beds on beach at no extra charge nice warm pool room included separate living area with kitchen and

location, pool, gardens, helpful staff, beachside restaurant.

housekeeping were really rude and surly, i had to go and find the laundry room to ask for a beach towel and then

i was told by a staff member that the dirty pool towels must be brought down by me to the laundry inorder to

the access to self service laundry services was great

it had a pool, a small beach, a cafe for breakfast and lunch, a laundry room and each room is self contained,

the kitchen was handy and there is also a laundry you can use

view was breathtaking kitchen facilities the pool was warm

location with good pool and beach access

nice clean bathroom and a little kitchen with basic equipment

a taxi cab driver who i choose because he was in the parking lot of the hotel didn t give me back my change

beautiful sea view, excellent wifi and location close to amenities for shopping within 15 min walk,

only wish the pool was clean more often and that the restaurant was functioning.

the room is comfortable enough and has a small kitchen

lovely pool

i also would have liked to have a frying pan in the kitchen

the wifi was excellent

past years the bar and restaurant were not of the best

the staff in the bar / restaurant were really friendly

strong reliable wifi

lawrence gap, the tiki bar and my favorite restaurant on the island champers

wifi was very patchy and kept knocking us out

no in-house laundry or recreation facilities. the restaurant equally has limited food options.

no washer/dryer in room, but laundry services were available.

beach towels were a bit ragged and often had to wait for the laundry

wifi poor, drops approx every 5 -10 minutes, king sized bed was two twin beds pushed together

the bar wasn't fully stocked

guest laundry facility was a welcomed bonus

breakfast, laundry.

location, clean room with regular housekeeping and the availability of free laundry

parking was good

i like the pool the staff and most of all the surrounding are great and confident

laundry facilities at hotel

the outside area has been upgraded and improved making it a joy whether lying by the pool, having a drink at

gym facility, unattractive breakfast room with extremely basic breakfast foods, tiny pool, dull bar

outdoor bar by the pool was hardly ever staffed and someone from staff had to come out from dining area to

breakfast is excellent with a good choice of hot or continental fare

i did have a problem with the laundry service which arrived 2 days late but i accept that this is an external

i was put in a room next to the laundry

occasions we did not receive the accra's usual standards of service because, for instance, the laundry room or

wifi ok

the spa was excellent

arrival there was no laundry service available so it was suggested that we walk 20 minutes to a coin laundry

property was lovely and clean the utensils in the kitchen was very clean

kitchen, proximity to the beach, pool area

walk to the beach, nice pool, nice stuff, kitchen had everything you needed

beds were small, breakfast was expensive and bar only opened at 6pm

check in pool beautiful but too hot

would like a buffet breakfast style but was told that is coming so im not upset

for example, we were asked for our room number several times during breakfast

beach bar next door plays them tunes loud and late (take earplugs) food was good, though only 2-3 options

the ground floor pool and bar area are brilliant, with beautiful views straight out over the white sandy beach

wifi did not work very well, no coffee in rooms and you have to wait for restaurant to open before

disorganised at breakfast; clueless reception and lack of attention by room service

pool in & lounge facilities are just perfect, if you wanted a day away from it all

to find the hotel, ust turn on the street opposite the chill bar ( a popular south coast bar) and walk two

rooms are nice but functional. no room service

laundry service provided is quite expensive so thats just something to be aware of

there is parking there which is handy if you have a car

the only thing that let down my stay was the wifi connection

the gardener who maintained the plants was genuinely kind and lovely to speak to, and the room service staff

we also made use of the spa and the pool

only issue i found was with the bar

the bar was meant to close at 23

meals were at a defined time, and the restautant closed at 9:30pm and the bar at 10:00pm

friendly, helpful and skilled staff; beautifully appointed pool, bar and restaurant area; fresh and varied menus

friendly, helpful and skilled staff; beautifully appointed pool, bar and restaurant area; fresh and varied menus

self service laundry facilities onsite are crazy expensive ($10 for a token)

gym was good and well equipped

nice terrasse with pool

free parking for car

short walk to nice beach and perfect for catching the island taxis good gym, nice sized

no washer and dryer laundry service is very expensive

laundry on site and to send out your clothes to be cleaned will cost a mint so prepare to return

they didn t refill water at all after the first night, no laundry services were available to steam my dress

the guest laundry was out of order

there were no clean towels to be had on another day (hotel was waiting on laundry delivery that arrived around

microwaves in rooms or laundry facilities ( self serve) and the food wasn t great but everything else was

the pools were great for kids and really not crowded at all compared to other resorts around the world- no need

wifi can be a bit patchy, service generally fast but sometimes slower but that's part of barbados

location is amazing and hotel is especially good for kids with easy access to a beautiful beach

beach bar staff make you feel right at home, katrina does a wonderful job keeping her staff and guest

having a member of staff taking drinks orders around the pool would elevate the experience but it s never a

service, pool, food and amenities were as expected

beautiful hotel, pool area fantastic, right next to the beach - perfect!

full it did not feel congested and there were always available chairs at the beach or by the pool

would benefit from having an ice cream stand so kids can get ice creams throughout the day

out of use for 5 days not a 4 or 5 star property definitely a 3/4 this is not a marriott standard bar was poorly

we ate breakfast everyday at the hotel, and had our one free dinner on our last night

there were not my hair on the shower wall and it didn t look properly sanitized continental breakfast selection

we had to do the same my wife had a fall as she tripped over a small lip on a ramp to the bar deck maybe this

gym a bit small!

pool is great with lovely grounds and plenty of loungers , fantastic under cover area with amazing

and plenty of loungers , fantastic under cover area with amazing comfy chairs and a fabulous bar

hotel does not give free wifi which is absolutely ridiculous in 2018

from first room due to smell; tv out of the ark and fuzzy picture; wifi poor (and not included); gym useless;

the pool area is nice, the sunbeds are plentiful, good standard of drinks

all the staff in the restaurant and bar take forever to get you anything

very attentive pool/beach staff, especially the beach attraction team

the room service had a reasonable price compared to other things, and both the hamburgers and the

days to find out you had to turn the tv off at the socket then turn it back on to find the wifi connection every

fantastic beach/location, great water sports options, good size bedrooms, comfortable bed, great breakfast,

- on top the main restaurant was closed further restricting the dining options on site, or the room service

all restaurants and the bar were open air right beside the beach

breakfast was included in the room rate and the choice and quality of food was amazing

location. room overlooking beach. food. pool. staff. concierge. late check out.

they need a separate kiddie pool.

just a suggestion, but the kids club is fairly basic and doesn’t allow you to leave the property

bar and restaurant great

the kitchen had everything needed to prepare meals

just a suggestion, but the kids club is fairly basic and doesn t allow you to leave the property

block 4 is behind the kitchen extractor which makes an awful noise from 7 am to 9 pm

the tuesday bbq was delicious and the bar lovely to sit in

the beach and pool themselves are relatively small, but since there are not so many guests in the hotel, it's

we had to ask for it again after the cooked breakfast arrived

bar was a little plain and lacking in the character that the rest of the grounds had

the treadmill at the gym was out of order and not fixed the entire time we were there despite the amount of

the pool was great the rooms were perfect

the one bedroom suite was spacious with a full kitchen

the property was clean and beautiful. the staff was very friendly. breakfast was lovely.

the pool bar wasn't open,

distance from beach although there is a shuttle

luxury relaxing break with good facilities - two pools / beach / bar / restaurant on site / gym / daily apartment

great access the beach and our very own plung pool

marina setting, swimming pool and swim up bar in the middle of the lagoon was amazing

gym was well equipped beach lovely (don t forget to ask reception to pull beds and parasol out)

issue was the other pool area wasn't open for serving drinks around the swim up pool, so we had to take our own

the spa is one of the best you will come across in the caribbean