had to do my laundry at like 6:30 am just to be able to use it

clean, useful layout and parking

grease smell from the bar next door was everywhere, bed was hard and hard to get in (high), run down, in a

thought there was a breakfast included

beside not having breakfast or near by a place that does; it's a great place to stay at if your traveling or

pool and hot tub and sauna was broken we had to keep switching rooms due either not being cleaned

complimentary breakfast was dismal. pillows were really lumpy.

overall the place seemed dirty and the pool area was disgusting

room was ok, breakfast was ok

we really enjoyed using the pool and hot tub!

the breakfast was delicious. my husband enjoyed the pool and hot tub.

clean rooms, comfortable beds, pool open late

it must have been 75 degrees or more in the lobby area at breakfast

given the pandemic, breakfast was ok. the staff were efficient and friendly as they served us.

great hotel. fun pool and a wonderful breakfast!

the pool made me instantly very itchy everywhere

the pool area was fantastic for kids and the staff were always friendly and helpful!

just picked a weekend with a lot of kids events. not the hotels fault

the home made pizza at the bar was pretty good

wifi was not good. kept cutting in and out.

the pool is very small.

pool size was pretty small and bit chilly

the gym looked amazing

this did not have room service/restaurant. there was blood on the drapes.

only that breakfast was not included in the price. parking space was a bit limited too.

kids enjoyed the pool and the laundry facilities were very handy since we had an extended stay

no plastic laundry bag, no free breakfast

laundry machines require coins

cashless so couldn t make change to tip housekeeping, shuttle driver, use coin operated laundry

breakfast we had the buffet, it was great

executive rooms with desk and living area, good wifi, quiet setting, laundry, exercise and pool

the price we paid, we should ve been reimbursed more than just a few quarters so i could do my laundry

laundry facility not available

there was a laundry room available. there was breakfast included.

smile and polite greeting for us, and they are right on top of any needs (towels, bedding, key to laundry, etc

ample parking

gym was nice

how clean it was kept, the continental breakfast was delicious.

the pool and the rest of facilities were perfect for my family

breakfast was the usual type of meal served in hampton inn, which is not restaurant quality but is

finding parking was a bit a challenge on the weekend (saturday) but no problem during the week

we tried the pool but it was just too cold to stay in it

good breakfast

the buffet breakfast included eggs and bacon

we left 5am before breakfast, but staff had already put out grab n go fruit which was very nice

pool area, dead bugs in pool, hot tub colder than pool, laundry facility out of service, room service a gimmick

pool was not cold and the hot tub was not excessively hot

breakfast was amazing

clean, the bed very comfortable, and at an early 5:20am checkout, the staff fixed me breakfast

the pool was nice. also very thankful they had the airport shuttle!!!

gel on the hair dryer, our dvd player was broken, the hot tub didn't work, they said there were laundry facilities

free self-laundry facility, but still the usage was reasonably priced.

loved the separate bedroom, the full size kitchen with all the appliances and two separate tv's

breakfast was eggs, sausage, waffles and cereal

this is the best hotel i've stayed at it was a suite even had a kitchen toaster coffee maker breakfast was great

laundry left in the hall by our room the whole time we were there

free laundry

is a nice efficiency kitchen but our sink was plugged up

staff was wonderful, from the front desk to the breakfast buffet ladies

there was a wall/door separating the bedroom from living/kitchen area; prefer the bathroom was away from the

everything you need from gym pool laundry service to good breakfast selection

parking was difficult.

hot tub & pool area was so nice

everything you need from gym pool laundry service to good breakfast selection

pool area was good and clean

i was hoping to have access to do laundry there but was told i would need to go somewhere else

a guest laundry

coin laundry in the building was so helpful to have

our room was right next to the laundry room and hotel 'store' and across from the dining room

pet friendly, staff was great and the breakfast was one the best for his level of hotels

laundry area only took quarters for machines

loved being able to do laundry on site

laundry area could accept credit cards as well as coins.

large rooms coffee maker in room shopping mall and food centers within walking distance free parking near the

parking would be an issue

also being told that i would have to find cash ($3) to do the laundry & that fairfield inn couldn't assist me

liked the way tori (very proactive + keen to help me in any way possible) helped me put my laundry tab onto my

kids running up and down the hall late

i travel a good deal for my business and they are one of the better ones at doing the breakfast offering

exercise room has nice new equipment, hot tub and pool were great

pool, fitness center, and laundry room were available

great patio for adult trips or trips with kids (great view of the kids plus great patio furniture and fire

pool and hot tub

the gym also needs an updgrade

the only thing about this hotel was the pool.

the bed, the laundry room .

location, super clean and comfy, friendly customer service, access to microwave near lobby, guest laundry

bring your own quarters for the laundry room

they have a laundry room. i was able to get some sleep. room looks nice.

front desk staff receptive and friendly. on site laundry. location

great they have a coin-operated washer and dryer in case you need to do laundry

room was located next to laundry and was noisy

no maid service to remove trash from cans or laundry.

was able to do my laundry to take clean close home

parking with a trailer was easy

breakfast was good some packaged items due to covid and u ordered hot breakfast items was good

to concert across the street , handy parking ramp, room service breakfast , friendly helpful

high pet fee that i wasn't aware of prior to check in.

the bar had someone interesting special drinks (always fun)

also, i've stayed there twice and the restaurant seems always closed except for breakfast

our room also heavily smelled of smoked meats from the kitchen below

didn t realize it was a pet friendly hotel and the dog next door barked constantly

spa area, hot tub and location

entire staff was friendly and helpful - valet, front desk, housekeeping, and bar tenders

bar and restaurant as well as room service terrific!

the last thing we wanted was to be woken up by screaming kids early in the morning

appetizers were excellent! continental breakfast was very generous and tasty! great location!

is absolutely beautiful, easy to get to, it has a good gym and saunas; the jetted tub in the room is amazing,

great pool and hot tub area

perfect location in madison, very walkable to tons of great restaurants/bars and the capitol building/farmer

laundry

free drink vouchers were a pleasant perk, as well as the laundry facilities on site

the happy hour scheme at the bar was brilliant - and the food was very tasty and reasonably priced

we were offered complimentary drinks at the bar in the evenings which was quite nice

everybody was so helpful and so attentive and the breakfast was amazing!!!!

airport shuttle service included in the cost of the room was value added

the bar area was very nice with a view of the capitol and a nice breakfast in the morning

location. excellent staff and service. free shuttle. restaurant on site. valet for parking

i asked about a shuttle service to and from the event while booking the room

it was our annual anniverasy getaway without kids, and the wife was amazed

have been nice to have laundry services on site that didn t require sending off clothing for expensive laundering

kids loved the pool, while i used treadmill

gym was great, dog friendly and yet clean! location was fun! staff was so helpful and friendly

so clean & comfortable. very quiet too! the pool and hot tub were amazing!

could of done better upkeep on the pool and spa area, was a little messy when walking threw to use the fitness

we also found out there was no room service and no laundry service

pillows were a bit lumpy, gym has no windows, and breakfast was just okay

not honor your 24/7 kitchen service

the breakfast was good and well stocked. the beds were super soft and comfy if you like that.

sectional sofa in the room along with 2 comfortable beds, a very large screen tv, desk, and dry bar area with

no laundry service at the weekend.

it was nice to have access to laundry facilities

best hampton inn i have ever stayed at. bar and restaurant at hotel.

the kids enjoyed the pool

we enjoyed the pool and hot tub

) breakfast area, and even put on gloves and shook out the hotel laundry sheet by sheet

have a coin laundry machine would be nice

no laundry, but even that wasn't a problem, as there was a laundromat right around the corner.

) breakfast area, and even put on gloves and shook out the hotel laundry sheet by sheet

bar and restaurant on-site which was convenient for a

nifty informational binders you always find in hotel rooms, listing things like how to order laundry services

free self laundry service

shuttle

i interacted with was very kind, the breakfast buffet had something for everyone, and the pool was fun

location, reasonably priced, friendly staff, comfortable rooms, free parking, good wifi, and super convenient

wayfinding to the gym

pool was cold, no pool towels after 7 both days of visit

queen size beds too small and needs sausage links for breakfast...

a nice hot breakfast with variety, was a great way to start the day.

the bar was a nice added touch and breakfast was good

the laundry was clean & near the workout room

and perfectly clean, they allowed us to check in earlier at no charge, easy access to gym, pool, laundry facilities

asked for extra blankets, toothpaste and laundry bag and got all of them with a great smile!

the kids would have liked a hot tub as well

friendliness of staff. cleanliness breakfast free shuttle to town and back.

free laundry

the hotel provides a free laundry facility that you can use from 8 a

clean, super nice staff, good location, free laundry on the 3rd floor is the best i ve never seen that at a

great pool/jacuzzi. laundry, printer, breakfast.

laundry machine at no cost

pool temperature

comfy room, love the bar, hot tub perfect, kids loved the pool.

no room service for stays less than 4 days

parking on site

were shuttled in the rain to our outside venue

room was 2nd floor next to the laundry room

might be smart to offer shuttle service to campus on busy weekends

appreciated early check in/late check out and awesome breakfast selections

parking was a little small

the treadmill in the gym didn't work, but had a nice run in the surrounding neighborhood.

we believe the room was above the laundry room the floor shook when they were doing laundry.

we stayed across from laundry room on first floor

bed was comfy. breakfast was good. fitness room was solid. price and location excellent.

staff were pritty nice, services (gym, pool) were ok

great wifi and customer service

they also had a laundry area

the time i arrived there was no available parking on the property in designated parking spots

the pool, suite room size.

pet friendly

construction limited the parking but that will resolve in time

laundry room on site

breakfast was just ok, would have liked to see more gluten free options

common areas are exceptional - especially the gym and pool

the free breakfast was delicious

i booked for only one night but loved this place and decided to stay another : the full set kitchen , the big

that they have 2 bedroom suites, free laundry, and a wonderful breakfast

facility was taking appropriate measures to address covid related safety challenges (pool and laundry reservations

free laundry room would also be a plus during a longer stay

the laundry machines take forever

neither of the tv remotes worked, there were two hangers in the closet - no laundry bags

night staff did not have access to laundry so we were unable to get new sheet and comforter after my daughter

the parking area wasn t cleaned properly of snow

wifi was very good

location it was so far out from everything but does have casino very close

the pool is nothing fancy but it s the perfect size for kids learning to swim and families

(next to laundry) whenever the washer was in spin cycle it sounded like a helicopter landing next door

i could use a bigger one and i needed laundry bags

staff person said he was the only one on duty, there were no clean towels and he would have to do laundry first

it was also nice to have a pool, hot tub, gym and laundry facilities

there was ample parking

were next to the laundry closet, the door open and closed continuously before 6 in the morning

only disappointment was the washer in the guest laundry room didn t work

attentive staff clean and welcoming great breakfast convenient location

very clean rooms and facilities including the gym

pool for the kids, walkable to shops/restaurants, breafasts were better han other motels

the kids loved the pool area and the staff was very friendly and helpful at breakfast with our

quiet area. on-site breakfast and dinner options! gym facilities were great!

like that when i got locked out of my king suit the guys didn t kick my kids out of the pool while i switched

the kids loved the pool area and the staff was very friendly and helpful at breakfast with our

great pool and the hotel was very clean!

it was clean and quiet and the breakfast was outstanding.

i shut it off and used the fireplace

the staff were kind, the spacious rooms were very comfortable and the breakfast was amazing

large rooms. plenty of parking. close to lots of restaurants

of parking; quiet; nice pool & hot tub; nice lounge/common areas; nice arrangement of the computer

pool closed on thursday and too many kids on friday so we couldn

can't ask for a better gym it has alot to offer

pool water water was too warm for lap swimming and water was cloudy

the free wifi, i had to connect to my hot spot in my room to get any work done, room 332

the hotel was great (except for getting the wifi to work).

laundry room was across from our room and it was very loud when we were putting out 1 yr old down

that room much smaller and across from laundry room and adjacent to stairwells

property was very pet friendly.

the king suite had a hot tub in it which was wonderful and thenl regular pool and

price and ample parking

laundry facilities , friendly maintenance staff and very attentive to minor issues.

bar and restaurant and all other amenities were wonderful

fees (a weekend deposit of 150), and a shuttle service that left me and my 7 y/o stranded after a concert

husband and i loved the breakfast offerings - surpassed other places we have stayed

you have kids, this hotel will meet your satisfaction :) the pool is very fun for kids

also, no laundry bag provided and your front desk clerk never heard of them

the game room was mostly out of order, and the laundry room could use some more frequent cleaning

dirty shower heads - leaky sink - broken wifi - all guest laundry machines broken (3 days+) - several broken

the pool was great and there is a game room for kids as well

handicap parking luggage carts, good breakfast.

nice laundry facility very reasonably priced and washed well

nice room. on-site laundry was helpful.

excellent breakfast buffet, managers reception every day with appetizers and free beer and wine, laundry room

laundry was vandalized

there was an available pool & laundry on site

later in the evening, i was doing laundry and sitting near the laundry room in the dining area doing some work

the hotel offers coin-laundry machines for guests

there was no laundry bag in the room

the hotel has a laundry room for guests, which i found great

workout room and laundry was an added bonus

on a long road trip it was nice to find a room with full kitchen and also laundry facilities.

night there was a large gathering at the hotel and there was no parking in the hotel lot and had to park on the

breakfast was meh

not enough parking space.

we didn't eat the breakfast, would have enjoyed some healthier options

i especially liked the laundry facility on the same floor as my room

thought i would have access to do my laundry rather than send it to be done by someone else

room was very roomy with a kitchen area and living room area

it had everything, full size kitchen, living room and great bathroom en suite!

the location had easy access and ample parking

breakfast, comfy bed, large pool area with hot tub, and good communication via text with staff (checked to make

staff was great! breakfast was so good! and the kids loved loved loved the pool!

gym is spacious and well equipped

rooms are kids friendly, my 5 year old son couldn't reach the bathroom sink.

breakfast was better than average, the pool area for the kids and the fact that the water was warm

laundry room

half of parking lot was closed

free breakfast nice kiddy pool second bedroom for the kids with a door that closed so they could sleep with tv

clean, location, and had a pool for my kids.

sizeable room —- didn’t feel crammed with 3 adults and one kids

including that when the laundry room door was broken preventing me from doing some laundry that i

to use the on-site laundry, coin receptacle on the washer was full and would not accept my quarters - this was

everything from the front desk to the bathroom to the pool area were clean and pleasant

a very nice hotel with nice folks that welcome you. a very good breakfast in morning

breakfast was nice to have right in the hotel

pool was perfect size for smaller kids and warm

close to our family that we were visiting. loved the underground parking!

pool water was terrible

breakfast was very good. parking garage was a plus. enjoyed the pool.

sign for underground parking wasn't in a location that made sense.