breakfast was awesome and the heated pool

clean room with easy access to parking lot and 2 entrances

not the best 1st impression when u see 2 trucks in parking lot jacked up with no front tires

it must have been 75 degrees or more in the lobby area at breakfast

this hotel was very nice. great pool and breakfast. i would happily stay there again.

having 3 kids and getting to bed later then usual, we didn't complete morning duties until 9:15ish

echo some of the other comments; yes, the beds are crazy comfy, the staff was super cordial, the breakfast was

wifi was not good. kept cutting in and out.

excellent pool area, especially for little ones!

the rooms were clean and spacious,. lots of pillows, ample parking

had to do my laundry at like 6:30 am just to be able to use it

nothing, bad location, parking lot full of construction workers and vehicles

like eggs for breakfast...

the bar next door was advertised as casual dinning

breakfast was super and all the employees were great

great staff good breakfast was a little upset that tat hot tub did not work

complimentary breakfast was dismal. pillows were really lumpy.

pool and hot tub and sauna was broken we had to keep switching rooms due either not being cleaned

pool area dirty towels laying when entered jacuzzi not working properly

where directly across from the elevator which was excellent as my husband has a bad hip - the breakfast had

the pool is very small.

pool size was pretty small and bit chilly

the gym looked amazing

this did not have room service/restaurant. there was blood on the drapes.

only that breakfast was not included in the price. parking space was a bit limited too.

kids enjoyed the pool and the laundry facilities were very handy since we had an extended stay

no plastic laundry bag, no free breakfast

laundry machines require coins

cashless so couldn t make change to tip housekeeping, shuttle driver, use coin operated laundry

breakfast we had the buffet, it was great

executive rooms with desk and living area, good wifi, quiet setting, laundry, exercise and pool

the price we paid, we should ve been reimbursed more than just a few quarters so i could do my laundry

laundry facility not available

there was a laundry room available. there was breakfast included.

smile and polite greeting for us, and they are right on top of any needs (towels, bedding, key to laundry, etc

ample parking

gym was nice

how clean it was kept, the continental breakfast was delicious.

the pool and the rest of facilities were perfect for my family

breakfast was the usual type of meal served in hampton inn, which is not restaurant quality but is

finding parking was a bit a challenge on the weekend (saturday) but no problem during the week

we tried the pool but it was just too cold to stay in it

good breakfast

the buffet breakfast included eggs and bacon

we left 5am before breakfast, but staff had already put out grab n go fruit which was very nice

gel on the hair dryer, our dvd player was broken, the hot tub didn't work, they said there were laundry facilities

free self-laundry facility, but still the usage was reasonably priced.

was very friendly and even came to give my sons a free story book while we were swimming in the pool

parking was easy

the hot tub did not work and the pool was very cold to swim in so the kids weren t able to use the facilities

pool area, dead bugs in pool, hot tub colder than pool, laundry facility out of service, room service a gimmick

front desk staff was awesome. loved the pumpkin pancakes. pet friendly. great location.

our room floor was a bit sticky. wifi has no password, so security is questionable/nonexistent.

we still had breakfast and it was made to order with mask and social distancing.

wifi kept unlinking to my phone. hot tub not working.

laundry left in the hall by our room the whole time we were there

free laundry

is a nice efficiency kitchen but our sink was plugged up

staff was wonderful, from the front desk to the breakfast buffet ladies

there was a wall/door separating the bedroom from living/kitchen area; prefer the bathroom was away from the

everything you need from gym pool laundry service to good breakfast selection

parking was difficult.

hot tub & pool area was so nice

everything you need from gym pool laundry service to good breakfast selection

pool area was good and clean

i was hoping to have access to do laundry there but was told i would need to go somewhere else

a guest laundry

coin laundry in the building was so helpful to have

our room was right next to the laundry room and hotel 'store' and across from the dining room

pet friendly, staff was great and the breakfast was one the best for his level of hotels

laundry area only took quarters for machines

loved being able to do laundry on site

laundry area could accept credit cards as well as coins.

large rooms coffee maker in room shopping mall and food centers within walking distance free parking near the

parking would be an issue

also being told that i would have to find cash ($3) to do the laundry & that fairfield inn couldn't assist me

liked the way tori (very proactive + keen to help me in any way possible) helped me put my laundry tab onto my

kids running up and down the hall late

i travel a good deal for my business and they are one of the better ones at doing the breakfast offering

exercise room has nice new equipment, hot tub and pool were great

pool, fitness center, and laundry room were available

great patio for adult trips or trips with kids (great view of the kids plus great patio furniture and fire

pool and hot tub

the gym also needs an updgrade

the only thing about this hotel was the pool.

no maid service to remove trash from cans or laundry.

great they have a coin-operated washer and dryer in case you need to do laundry

room was located next to laundry and was noisy

was able to do my laundry to take clean close home

the hot breakfast was nice

bring your own quarters for the laundry room

front desk staff receptive and friendly. on site laundry. location

they have a laundry room. i was able to get some sleep. room looks nice.

location, super clean and comfy, friendly customer service, access to microwave near lobby, guest laundry

the bed, the laundry room .

breakfast was good some packaged items due to covid and u ordered hot breakfast items was good

to concert across the street , handy parking ramp, room service breakfast , friendly helpful

high pet fee that i wasn't aware of prior to check in.

the bar had someone interesting special drinks (always fun)

also, i've stayed there twice and the restaurant seems always closed except for breakfast

our room also heavily smelled of smoked meats from the kitchen below

didn t realize it was a pet friendly hotel and the dog next door barked constantly

spa area, hot tub and location

entire staff was friendly and helpful - valet, front desk, housekeeping, and bar tenders

bar and restaurant as well as room service terrific!

the last thing we wanted was to be woken up by screaming kids early in the morning

appetizers were excellent! continental breakfast was very generous and tasty! great location!

is absolutely beautiful, easy to get to, it has a good gym and saunas; the jetted tub in the room is amazing,

great pool and hot tub area

perfect location in madison, very walkable to tons of great restaurants/bars and the capitol building/farmer

laundry

free drink vouchers were a pleasant perk, as well as the laundry facilities on site

the happy hour scheme at the bar was brilliant - and the food was very tasty and reasonably priced

we were offered complimentary drinks at the bar in the evenings which was quite nice

everybody was so helpful and so attentive and the breakfast was amazing!!!!

airport shuttle service included in the cost of the room was value added

the bar area was very nice with a view of the capitol and a nice breakfast in the morning

location. excellent staff and service. free shuttle. restaurant on site. valet for parking

i asked about a shuttle service to and from the event while booking the room

it was our annual anniverasy getaway without kids, and the wife was amazed

have been nice to have laundry services on site that didn t require sending off clothing for expensive laundering

kids loved the pool, while i used treadmill

gym was great, dog friendly and yet clean! location was fun! staff was so helpful and friendly

so clean & comfortable. very quiet too! the pool and hot tub were amazing!

could of done better upkeep on the pool and spa area, was a little messy when walking threw to use the fitness

it was nice to have access to laundry facilities

no laundry service at the weekend.

free breakfast was delicious. kids loved the pool and hot tub. outstanding value.

would have been nice to have something hot for vegans in the breakfast selection such as potatoes, tofu scramble

staff, clean rooms, the kids loved the pool, and the fridge in our room came in very handy

we also found out there was no room service and no laundry service

loved the pool. matteo was kind. breakfast was hearty

the 24 hour gym hours

the breakfast bar hot plate food quality was c-, except the bacon at a b+.

i would have liked a bedroom for the beds, to help my husband and i stay up later than our kids.

) breakfast area, and even put on gloves and shook out the hotel laundry sheet by sheet

have a coin laundry machine would be nice

no laundry, but even that wasn't a problem, as there was a laundromat right around the corner.

) breakfast area, and even put on gloves and shook out the hotel laundry sheet by sheet

bar and restaurant on-site which was convenient for a

laundry room on site

that it had a kitchen so we could fix our meals right there

there was a pool, which we also didn't use

room size, bedding, cleanliness, breakfast, staff friendliness, location, housekeeping caters to you without

pet fee outrageous. $100! beds were a bit hard/stiff.

free self laundry service

nifty informational binders you always find in hotel rooms, listing things like how to order laundry services

free parking, lovely breakfast, and shuttle service.

location, reasonably priced, friendly staff, comfortable rooms, free parking, good wifi, and super convenient

lots of available parking spots

i also liked having a bar on site

queen size beds too small and needs sausage links for breakfast...

the bar doesn t have a warm feeling

keep breakfast going longer on a week day until 930 am

the gym was well equipped

(next to laundry) whenever the washer was in spin cycle it sounded like a helicopter landing next door

i could use a bigger one and i needed laundry bags

it was also nice to have a pool, hot tub, gym and laundry facilities

staff person said he was the only one on duty, there were no clean towels and he would have to do laundry first

every time i stayed, there is so many kids in the pool and hot tub

breakfast and social hours are a nice benefit as are the laundry facilities

missing in kitchen, door to bathroom was off track and difficult to use, condition of dryer in laundry was not

the free laundry facilities were awesome.

the laundry machines take forever

that they have 2 bedroom suites, free laundry, and a wonderful breakfast

has a home away from home feel with a wonderful breakfast in very pleasant surroundings

the pool towels could be bigger. elevator noise. need more vegetarian options for breakfast.

the tv's a bit small (the ones at home range from 42 to 65 ), and the pool/exercise area closed

wifi is super slow.

of parking; quiet; nice pool & hot tub; nice lounge/common areas; nice arrangement of the computer

maxwell was so kind during our breakfast

the kids loved the pool area and the staff was very friendly and helpful at breakfast with our

had 4 young grandkids with us. the pool was phenomenal. they were entertained for hours there.

did not eat any meals, but the restaurant looked nice and the breakfast bar looked good.

the kids loved the pool area and the staff was very friendly and helpful at breakfast with our

were next to the laundry closet, the door open and closed continuously before 6 in the morning

only disappointment was the washer in the guest laundry room didn t work

to covid-19, breakfast was a sack with a muffin, a nutrigrain bar, and a bottle of water, but that was

nice pool

pool for the kids, walkable to shops/restaurants, breafasts were better han other motels

closed on thursday and too many kids on friday so we couldn

the free wifi, i had to connect to my hot spot in my room to get any work done, room 332

too many young kids being too old in the lobby

pool closed on thursday and too many kids on friday so we couldn

a good bar with food & drinks

that room much smaller and across from laundry room and adjacent to stairwells

laundry room was across from our room and it was very loud when we were putting out 1 yr old down

the beds seemed smaller than a queen, enough parking and location was good

they had grab and go bags with water, granola bar and an applesauce

there was ample parking and the rooms were clean. the staff was very friendly. great breakfast!!

and perfectly clean, they allowed us to check in earlier at no charge, easy access to gym, pool, laundry facilities

asked for extra blankets, toothpaste and laundry bag and got all of them with a great smile!

the laundry was clean & near the workout room

the kids would have liked a hot tub as well

offered shuttle to downtown daily

laundry facilities , friendly maintenance staff and very attentive to minor issues.

the onsite restaurant has a great selection, kids eat free, and you can order for room service as well

i enjoyed access to the waterpark. i enjoyed free parking.

the water park was perfect for toddlers

you have kids, this hotel will meet your satisfaction :) the pool is very fun for kids

stay so she upgraded room and sheridan club with free breakfast and appetizers, and snacks, free shuttle downtown

i liked the room a lot. i also liked the shuttle they had to take you to downtown

staff was outstanding. beds really comfortable. great pool area

loved the lobby and bar area

parking on site

we believe the room was above the laundry room the floor shook when they were doing laundry.

we stayed across from laundry room on first floor

the breakfast was very nice

we told our kids they could swim

near the point; the free henry vilas zoo is a good excursion to walk around, especially for young kids

there were laundry facilities on our floor and they were most welcome.

laundry machine at no cost

free laundry

the hotel provides a free laundry facility that you can use from 8 a

quite and that they had laundry facility.

dirty shower heads - leaky sink - broken wifi - all guest laundry machines broken (3 days+) - several broken

the game room was mostly out of order, and the laundry room could use some more frequent cleaning

also, no laundry bag provided and your front desk clerk never heard of them

traveling with a pet can be stressful sometimes, but they made everything very easy and even provided treats

just the glass out in the parking lot

room was 2nd floor next to the laundry room

was smoking something they shouldn't haven't in the building stinking my room area up where my kids and i were

wish i would have known there was a shuttle for the concert i was attending.

nice room, comfty beds. ok breakfast kids liked the pool

- the pool was out of service during our stay

they also had a laundry area

pool hours late

great stay for the price, pool and hot tub area were perfect. free breakfast was wonderful!

clean, great pool, good breakfast

pet friendly

there was an available pool & laundry on site

nice laundry facility very reasonably priced and washed well

staff, great breakfast, super clean, guest laundry room, special little free happy hour in the lobby every night

nice room. on-site laundry was helpful.

on that side of town i do feel bad for you but this place is a great bang for your buck they have laundry, a

workout room and laundry was an added bonus

there was no laundry bag in the room

later in the evening, i was doing laundry and sitting near the laundry room in the dining area doing some work

the hotel offers coin-laundry machines for guests

the hotel has a laundry room for guests, which i found great

night staff did not have access to laundry so we were unable to get new sheet and comforter after my daughter

pool was fun

located next to a casino if that happens to interest anyone

wifi was very good

the beds, the shower, the breakfast, the staff, the room size all exceptional

thought i would have access to do my laundry rather than send it to be done by someone else

i especially liked the laundry facility on the same floor as my room

liked the rooms, parking, happy hours and breakfast. housekeeping was very good.

breakfast was excellent from biscuit to fresh fruits

room with excellent bed; great location relative to restaurants, shopping and highway access; all parking was

5 star hotel, especially for younger kids

love everything my kids love it staff was nice, room clean pool was fun hot tub was nice breakfast was

room had pet hair on the red faux leather seating

parking lot

5 star hotel, especially for younger kids

on a long road trip it was nice to find a room with full kitchen and also laundry facilities.

night there was a large gathering at the hotel and there was no parking in the hotel lot and had to park on the

hotel, friendly responsive staff, large rooms with full kitchen and free continental breakfast

great value for price. i loved the kitchen!

i liked the cleanliness of the room and tha kitchen, especially the full size refrigerator.

laundry room

half of parking lot was closed

free breakfast nice kiddy pool second bedroom for the kids with a door that closed so they could sleep with tv

clean, location, and had a pool for my kids.

sizeable room —- didn’t feel crammed with 3 adults and one kids

including that when the laundry room door was broken preventing me from doing some laundry that i

to use the on-site laundry, coin receptacle on the washer was full and would not accept my quarters - this was

everything from the front desk to the bathroom to the pool area were clean and pleasant

a very nice hotel with nice folks that welcome you. a very good breakfast in morning

breakfast was nice to have right in the hotel

pool was perfect size for smaller kids and warm

close to our family that we were visiting. loved the underground parking!

pool water was terrible

breakfast was very good. parking garage was a plus. enjoyed the pool.

sign for underground parking wasn't in a location that made sense.

minor floor repair to pool area.other than that excellence stay

was dated but clean, 24 hour coffee, 24 hour fitness facility and pool access

large parking lot to park our moving truck and trailer along with multiple

spacios room, clean and comfy, the pool

pool and fitness facilities were beyond expectations