when we asked for another towel, the desk clerk said she was doing the laundry and would bring them when

was able to get our laundry done (we ve been traveling from florida)

pool

then i pay $40 for a early check in and then they want another $40 for a late check in and the hotel is not

easy access, good parking

was perfect for longer stays having a closet, a cooktop and dishwasher in room, access to free laundry, and free

everything was perfect i especially loved that there was laundry facilities at no charge

people hanging out at the pool drinking beer and being really loud

the breakfast was excellent, beyond expectations; the kitchen staff were very accommodating and responded to

breakfast was decent, plenty of parking. it was quiet although there were pets in rooms

it had a laundry room and gym and excellent breakfast

laundry facilities

i also asked for a room away from laundry room

the laundry room could use a little bit more fixing, or st least maybe a vending machine for soaps or

plenty of parking

facilities are great (heated indoor pool, laundry, gym, great breakfast, bar with social hour

pool was cold and not heated.

the indoor pool was refreshing

we didn t get a chance to use the pool but it looked nice and clean

pool was cloudy but it was the only thing

pool, workout area, the free breakfast, computers, ( to break into others rooms) and the laundry without payment

i loved the hospitality, availability of pool and laundry. rooms were very comfortable.

lots of parking

i liked that there was a fridge and microwave and of course the wifi.

big rooms,great shower,good wifi . staff were very exceptional.

laundry service available

the pool was the most enticing of amenities

this property is newly renovated in downtown utica. great location. pool was nice warm and clean

pool was freezing

wifi didn't work response oh sorry it turns out you have to get an account & accept the terms to

anyone can enter the parking lot and dit at their patio seating even if they aren't a guest

town is dead. no pool. room not too clean.

room service came in a paper bag

was surprised that room service was not provided

the hotel room had a gym and an exercise bike in it which took up a lot of room especially since we had to use

the breakfast was wonderful

pool could be bigger

i used the gym which was small but good and they do have a heated pool, which i did not use, but would have if

pool was very small

front desk staff i ve probably ever had good location clean and warm-ish pool super comfortable room great

guest laundry facilities which we did not use but convenient to have

room was next to laundry room and there was sound of tap running from 07:00 until about

no laundry bags, even when asked

breakfast was good. parking was great

parking space is small and limited

laundry facilities were good and

rooms are spacious. laundry facilities for guests are free! good breakfast.

as a stop during car travel on i90, surprisingly good breakfast and nice facilities (gym, laundry, pool)

pet friendly''

perfect location nice parking, beautiful lobby, bathrooms at lobby and pool was amazing for the kids,they got

laundry area, which is part of a pass thru area (inside) could have been cleaner or brighter

easy access to the highway. convenient parking.

breakfast was very good and customer service was very friendly

enclosed walkway separates rooms from parking lot at least on the single story south wing

the breakfast was good

i was able to check in a little earlier and was able to do laundry before i left

breakfast was great

the parking lot requires you to drive through denny's lot and it's not well paved

i believe people who have absolutely no intention of using the gym or pool, should be allowed to have a cheaper

8 pm we had promised the kids a little pool time and they loved that it was still open

love the breakfast

i enjoyed the breakfast and was happy that i did not have to go out to buy breakfast

the apples were mealy. the pool was closed.

the kids loved the pool

- swimming pool was drained and out of order - there was no main light switch and all lights in the room

breakfast very good and varied and particularly found the coin laundry useful, as we were running out of clean

only stayed 1 night as we were travelling - laundry was excellent, room and bathroom very clean and comfortable

dominick at night was very helpful when i was taking care of laundry at night

no gym

lots of close parking

was able to do all my laundry at a reasonable charge, great service.

laundry facilities buffet breakfast, a bit basic but good

proximity to casino was fantastic and they even had a shuttle

pool was a bit too cold, but the kids braved it

breakfast! great staff!

on site laundry

a bit dated on the room, but not a deal breaker. noisey a/c, small pool.

hotel shuttle to the casino ends at 2am

the breakfast was very good

pool and fitness areas were great