i loved the hospitality, availability of pool and laundry. rooms were very comfortable.

pool, workout area, the free breakfast, computers, ( to break into others rooms) and the laundry without payment

big room and greta breakfast and pool! peloton in the gym too!

breakfast was great

i liked that there was a fridge and microwave and of course the wifi.

facilities are great (heated indoor pool, laundry, gym, great breakfast, bar with social hour

all of my kids were exhausted

i like the kitchenette in the room, and because of that, the rooms are always larger than other ordinary hotel

front desk employee and one kitchen employee were not very friendly

she was very rude to me and my kids told me id they didn't leave she was going to call the police on them

everything was perfect i especially loved that there was laundry facilities at no charge

was perfect for longer stays having a closet, a cooktop and dishwasher in room, access to free laundry, and free

a good selection for breakfast

in room above us were loud banging screaming loud music till 3am an i had kids trying to

pool was closed due to maintenance; they offered us to swim at their sister property a few miles

i also asked for a room away from laundry room

the laundry room could use a little bit more fixing, or st least maybe a vending machine for soaps or

it had a laundry room and gym and excellent breakfast

laundry facilities

kids ate dry cereal

was able to get our laundry done (we ve been traveling from florida)

when we asked for another towel, the desk clerk said she was doing the laundry and would bring them when

no worry on parking, free and a lot

pool was supposed to be heated it was not i don't think it was working by thursday the pool was

breakfast was good and the pool was very nice

laundry service available

the pool was the most enticing of amenities

this property is newly renovated in downtown utica. great location. pool was nice warm and clean

pool was freezing

wifi didn't work response oh sorry it turns out you have to get an account & accept the terms to

anyone can enter the parking lot and dit at their patio seating even if they aren't a guest

town is dead. no pool. room not too clean.

room service came in a paper bag

was surprised that room service was not provided

the hotel room had a gym and an exercise bike in it which took up a lot of room especially since we had to use

the breakfast was wonderful

pool could be bigger

i used the gym which was small but good and they do have a heated pool, which i did not use, but would have if

pool was very small

front desk staff i ve probably ever had good location clean and warm-ish pool super comfortable room great

guest laundry facilities which we did not use but convenient to have

room was next to laundry room and there was sound of tap running from 07:00 until about

no laundry bags, even when asked

breakfast was good. parking was great

parking space is small and limited

laundry facilities were good and

rooms are spacious. laundry facilities for guests are free! good breakfast.

as a stop during car travel on i90, surprisingly good breakfast and nice facilities (gym, laundry, pool)

pet friendly''

perfect location nice parking, beautiful lobby, bathrooms at lobby and pool was amazing for the kids,they got

laundry area, which is part of a pass thru area (inside) could have been cleaner or brighter

easy access to the highway. convenient parking.

breakfast was very good and customer service was very friendly

enclosed walkway separates rooms from parking lot at least on the single story south wing

the breakfast was good

i was able to check in a little earlier and was able to do laundry before i left

breakfast was great

the parking lot requires you to drive through denny's lot and it's not well paved

i believe people who have absolutely no intention of using the gym or pool, should be allowed to have a cheaper

8 pm we had promised the kids a little pool time and they loved that it was still open

love the breakfast

i enjoyed the breakfast and was happy that i did not have to go out to buy breakfast

the apples were mealy. the pool was closed.

the kids loved the pool

- swimming pool was drained and out of order - there was no main light switch and all lights in the room

breakfast very good and varied and particularly found the coin laundry useful, as we were running out of clean

only stayed 1 night as we were travelling - laundry was excellent, room and bathroom very clean and comfortable

dominick at night was very helpful when i was taking care of laundry at night

no gym

lots of close parking

was able to do all my laundry at a reasonable charge, great service.

laundry facilities buffet breakfast, a bit basic but good

proximity to casino was fantastic and they even had a shuttle

pool was a bit too cold, but the kids braved it

breakfast! great staff!

on site laundry

a bit dated on the room, but not a deal breaker. noisey a/c, small pool.

hotel shuttle to the casino ends at 2am

the breakfast was very good

pool and fitness areas were great

i was near the ice machine their laundry machines and both were noisy all night

the staff must smoke in the laundry as the towels we're so infused with smoke you could not wipe your face on

the free wifi was inconsistent at best

clean, everyone was polite. they kept the parking lot and sidewalk clear of all the snow.

was a snowy day, the parking lot needed to be plowed, got stuck trying to move in it, had to shovel my way out

room was very small, without a desk or small table to put room service tray on

room service was superb

did not get a chance to eat in the small attached bar or resturant but both seemed very nicely appointed

no sit down breakfast available - just a breakfast bar with coffee and muffins.