i wish the pool area had a jacuzzi or hot tub.

we ate supper at the bar area and it was excellent as was the breakfast

security patrolling the parking lot, close to shopping

no free breakfast or snacks

the heated pool and gym was much needed

the people and the breakfast were highlights. didnt use but appreciated the laundry machines!

floors were not clean and the laundry - sheets on bed felt like had residues, crumbs left from the laundry

the pool could have been a little warmer.

pool not open

breakfast was great . fitness area was really nice as well.

convenient laundry room

modern facility with pool and laundry

you also can use the laundry room or buy some snacks and drinks from a little market

easy way to find quarters for laundry room.

breakfast and evening happy hour

pool area was closed for renovation, but i probably would not have used it anyway

to be honest, it was the most disappointing breakfast we've ever experienced at a hampton inn

absolutely loved the pool and lake right next to the hotel

no extra charge for parking, and the person at the front desk helped us out with some suggestions for places

breakfast not supplied well at all time. parking can be very limited at this location

full kitchen looked very nice and would have been great if we were staying more than one night

only go through the front door which is narrow, making it hard to go through with baggage and kids

had a suite and a studio as we had 4 adults and 3 kids

good breakfast

free breakfast was yummy

great location. friendly staff. pool was closed due to covid.

bar was welcoming. pets are welcome. shower was comfortable.

not a big deal but with four kids and having booked two rooms, it would’ve been nice to know it was more than

it was clean and had a lot of parking. there is a bar on-site

i also liked that room service was only on a as requested basis

wanted to play his game , can t or couldn t use the wifi for that , just the phones and tvs

charged us $70 for brining our dog to a pet friendly hotel

the pool was nice for the kids

pool is very small and had 5 older kids in it, so there no room for my family of 5 adults and 2

clean, reasonable pricing, included breakfast, nice gym.

only stairs available to use during this time were through hotel laundry quarters

the facilities such as laundry, gym and pool were also a bonus

clean and laundry facilities

the staff was great loved that the pool was open until 11 it was just all around excellent

i would definitely come there again even parking was easy, a little hard to find but eventually i found the

to everything you really need, facilities were clean, laundry room available & front desk was helpful

i watched several people sitting in the bar area go to the snack and drink area by the front desk and just get

close to the highway and close parking.

when i got back to the hotel i went down to the pool and hot tub area and found 20-25 kids all over the place

the staff was understanding and helpful wish they had room service.

breakfast was great and the bed was comfortable.

they are pet friendly, with pugfest pet fees were waived. rooms have everything you need

loved the gym

the pool area was great for the kids

pool was amazingly the kids enjoyed it bc it was nice an warm

was disappointed that the pool wasn't open, on memorial weekend

the pool was under maintenance. and the shower head was too high for this 5 tall person.

no breakfast

that they didn t have a pool indoors and they closed their pool up before we got there.

facility and staff were very nice, the breakfast was wonderful, and we enjoyed the pool very much

wifi is not free wrong information

the hot tub was out of order and the pool area looked a little aged.

cleanliness and the breakfast, which is just a little cold. it looks amazing.

they are also one of the only pet-friendly hotels in louisville

this embassy suite had an adequate breakfast

nice and quiet. free breakfast and parking friendly staff

the hotel was noisy from kids but i know that is not the hotels fault.

parking was weird.no bar! a bit expensive

but they don't serve hot breakfast and the hotel is a few miles from the highway but they are so great it's

lots of kids this particular weekend. created lots of noise in the hallway until 3 am.

i stood in the lobby waiting for someone to come , i had to send the laundry staff to get the front desk stafd

the breakfast was superb

fitness area very clean and stocked with water and towels

great place, very quiet, nice, very nice swimming pool over all great stay

customers cleaning out vehicles and leave in parking lot

everyone from front desk, laundry to housekeeping felt like family

pool was closed when got there, but glad it was being cleaned and maintained

my kids liked the suite store

fantastic fitness center

repair the pool and be honest on the site if it is closed

laundry mat on the premises was perfect for our 7 night stay

the room was lovely, and breakfast was delicious.

pool hours should be extended, especially on the weekend

room was clean, the pool and basketball court was a nice bonus for the kids

kitchen in the second room i stayed was below standard

there was not laundry or working ice machines on all levels

at this price level, guest laundry should be no brainer

was talking on her phone and to the other housekeeper in front of the elevator and ice machine/laundry room

large pet fee.

i was hoping for a warm breakfast. it was mostly muffins, and cereal. my kids loved it!

i liked free laundry, but just one washer for the entire place

was great always friendly as well as accomadating and the fire pits ,grills,free onsite laundry

the laundry room was a nice

very convenient plus had onsite laundry. free breakfast is a plus.

excellent breakfast excellent staff the front desk very friendly i was able to do my laundry the pool area

it s was modern, clean, plenty to do with pool hours open late

clean. good parking. safe. i like the full kitchen in the room. waffles at breakfast were great.

pool needed to be reserved to use

breakfast was very good

breakfast was great , the little lady that prepared did an excellent job

laundry facilities were out of order the entire 10 days i was there

the only other frustration was they have coin laundry but do not have a change machine or have any change at

laundry not in service copy machin not woking one day ni bread next day toaster is broken and no

,the halls, floors, laundry area and elevator was dilapidated. did not appreciate the $119.

i had to say anything, i just wish the laundry facility had the ability to pay with a card instead of quarters

nice having laundry facility and detergent available

we were told immediately that their laundry facility did not work so my brother had to leave at 10:30 at night

we was given a laundry cart

there's only 1 washer and 1 dryer but was still nice to be able to do laundry during my stay.

was really nice that the laundry was there and also the exercise room i really enjoyed that and the rooms were

laundry room was closed

didn't like that when you tried to do laundry you have no way to get change at all i think you really should

no bathroom and hot tub in pool area

breakfast area was comfortable and inviting

plenty of parking easy to park and very close to all kinds of entertainment and restaurants

parking

great pool

adequate breakfast, clean, pool

nice place for pet to run

pool closed/ gym closed / disappointing breakfast-no discount for not having these

minor issues really, the laundry room only has 1 washer and dryer & it costs $2 to wash & $2 to dry

indoor pool. laundry room available to use.

guest laundry out of order - we were planning to use this as we re on a long trip

good location for our purposes. good hot breakfast. great staff. laundry facilities clean.

it had a fresh laundry scent aroma that was very inviting

fitness room and small pool, superb laundry

they advertised that pets were welcome

wifi and cable was nice and it was clean and spacious for the most part

ample parking, kind and efficient staff at front desk made check-in & check-out super smooth

is close to restaurants and gas stations 'plenty of parking 'kids enjoyed the indoor pool 'friendly

we tried to do our laundry but there was a problem with the washer

quiet, comfy, clean, friendly, parking, and breakfast

breakfast was great! rooms comfortable

due to covid the breakfast was a little awkward but this is in no way a reflection of the staff or hotel

breakfast was great staff very friendly

saw the workers smiling and laughing while working folding laundry

the inside pool and hot tub was really why we picked this hotel, everything else was a bonus

it was only 5 minutes away from the gym where our powerlifting meet was located

the pool area was clean as well

the water in the pool was cold.

facilities: laundry room as very satisfactory

for those pet owners out there the facility is pet friendly even the staff and an area out back with bags

no disability accessibility in pool or hot tub.

the wifi is free

decided because it was going to rain for the next two days that we would take the grandkids to the hotel to swim

price was good, pool was fun and great for the kids

price was good, pool was fun and great for the kids

location & pool relaxing was everything ! thank you

the coffee in the rooms wasn't very good. the pool was crowded with kids who had no adult.

pool was dirty

laundry was free if you had own detergent

book for a family of 5 kids and 2 adults so i asked for 2 rooms double beds but on got 1 bed in each room so

lighted parking is limited.

the bar and kitchen is open until 10pm

inconsistencies with advertised shuttle service and rollaway beds not actually being available room service

the laundry is free

didn't stay for breakfast.

such as bar, market, vending machines, fitness, etc

the breakfast was one of the better ones we e had in hotels.

breakfast was fine, would have liked some donuts or muffins possibly.

the laundry facilities were free and in good working condition

that you could do laundry and relax and swimming pool play games

i lived my room, and the free laundry facilities

the hotel also had a very nice gym

liked the small kitchen in rooms

the laundry facilities were well taken care of and there was no excessive noise

if i needed to do laundry, they had machines on the property

good facilities, especially the laundry room

loved the laundry facilities

i would much prefer an ice-maker down in the laundry room - behind the room key for security and protection

guess the only thing i didn't like was the fact that there wasn't laundry facilities for the

the pool

in pool became lose

i did not have time to enjoy the breakfast, but it looked and smelled great

excellent service and staff. good breakfast.

was in our price range, but you get what you pay for. breakfast was offered.

breakfast was disappointing for a comfort suites

the breakfast was simply awful

they dont have breakfast

my husband went to exchange it he was told that they have had trouble getting people to do the laundry

it was clean. free laundry was nice.

amazing pool, free laundry!

very nice to have a free laundry machines to use. pool was great

no ventilation in bathroom, some hallways were hot and smelly, ice machines out of order, laundry machines out

t do more laundry

easy and free parking

no pets in area where we were eating breakfast!

no coffee and water in lobby, breakfast is so so.

lots of free parking

i like how they had a gym, pool and open bar for people to enjoy a nice drink and relax

gym towels, wipe off cleansing sheets, cold water, mats, weights made it complete

loud, wet children running by the elevator, which is too near the hotel pool area as it is

pool area was clean and nice

room service was good as well

pool was very small and not at all deep on the shallow end

breakfast was very good and thr attendant was friendly

pool was small but still fun for small kids. breakfast was a bit overheated but still decent.

the pool had way too much chlorine in it..

now there is no room service

gym facilities well equipped and well maintained

very nice location clean and comfy rooms big gym

didn t know that we overlooked a bar that played loud music until 1:00 am

great bar and the room was comfortable and clean.

staff and location were great. please drink with the bar tender.

laundry facilities were great and front desk exchanged for quarters and detergents

loved being able to do a load of laundry

room for a family with kids (i bedroom suite with a big pullout couch)

i liked that pets were welcome

very nice breakfast facility

music that meets you at the curb to the energy and cool city vibes spilling over from the bar and restaurant

the restaurant and bar downstairs were outstanding

once in the bar and once in the dining area with a reservation

location , room, restaurant was amazing .. room service, the location

the bar area and the rooms

laundry facilities are downstairs with a great-looking fitness area

was new and exciting, wonderful staff, great bar with good food and they are pet friendly

the location to downtown was great walking to bar ect...

to remind people that comes with pets ,they were moving around the food and bar area too much

this is the first hotel we have stayed at that had games in the lobby for the kids