warm salt water pool was perfect

the pool area was fantastic for kids and the staff were always friendly and helpful!

ample parking, excellent location, super easy to access off of the interstate, and hello

glass in parking lot, but the person at the desk took care of it after being informed about it

i liked the bed, the swimming pool area and the breakfast.

had to do my laundry at like 6:30 am just to be able to use it

breakfast consisted of one type of chewy granola bar your choice of banana or apple and your choice of orange

clean, useful layout and parking

breakfast was simple, but good

our room was over the bar and grill, so we could smell cooking odors

we really enjoyed using the pool and hot tub!

where directly across from the elevator which was excellent as my husband has a bad hip - the breakfast had

pool and hot tub and sauna was broken we had to keep switching rooms due either not being cleaned

the pool area had a terrible smell. it reminded me of a stinky septic smell.

complimentary breakfast was dismal. pillows were really lumpy.

not the best 1st impression when u see 2 trucks in parking lot jacked up with no front tires

breakfast was great but i suggest serving starting at 6 am not 7am especially for families

easy parking even when pulling a large trailer

the breakfast was delicious. my husband enjoyed the pool and hot tub.

had a great breakfast to start our family day and enjoyed our times at the pool

laundry room on site

pool, breakfast, cleanliness

this hotel had everything i was looking for with pool with lots of natural light to a beautiful and clean shower

the only negative i could express was there was no hot tub. but there was a pool.

we loved the mini kitchen in our room, the functional mini couch, and walk in shower

(next to laundry) whenever the washer was in spin cycle it sounded like a helicopter landing next door

it was also nice to have a pool, hot tub, gym and laundry facilities

staff person said he was the only one on duty, there were no clean towels and he would have to do laundry first

i could use a bigger one and i needed laundry bags

good location with plenty of parking

the laundry machines take forever

free laundry room would also be a plus during a longer stay

location, amazing tv channel selection, free laundry facility

facility was taking appropriate measures to address covid related safety challenges (pool and laundry reservations

breakfast and social hours are a nice benefit as are the laundry facilities

one of our family members fell in the pool hallway

the sugary cereal was geared towards kids as were the muffins

loved the kitchenette with dishes and the huge refrigerator, we were there for 4 nights

it had a full kitchen, refrigerator, microwave, stove, dishwasher. bed was excellent

comfort of this hotel but the kindness expressed by the front desk manager when i requested an early check in

the kids loved the pool area and the staff was very friendly and helpful at breakfast with our

no pool or hot tub use due to covid

didn’t partake in the breakfast; however the hotel was clean and beautiful

like that when i got locked out of my king suit the guys didn t kick my kids out of the pool while i switched

the pool and hot tub were great. comfortable room. nice stay.

only disappointment was the washer in the guest laundry room didn t work

were next to the laundry closet, the door open and closed continuously before 6 in the morning

expensive pet rate!

there was enough parking that i was able to park my car where i could see it from my room

not sure who all uses the back parking lots, but looked like people do carpooling

clean, updated, nice pool, great fitness room

too many young kids being too old in the lobby

pet fee was $50 per night which is pretty standard

excessive pet fee and parking fee, small bathroom

kids on first floor lobby running with noise makers, sound carried up impacting all floors until

the bar doesn t have a warm feeling

the bar was a nice added touch and breakfast was good

i wish the bar were open longer and the lights were dimmed more to create a late night/bar atmosphere

breakfast was fresh and had a variety of food

the free breakfast was great

laundry room was across from our room and it was very loud when we were putting out 1 yr old down

that room much smaller and across from laundry room and adjacent to stairwells

very clean, hot breakfast was great

the pool bottom needs a good vacuum.

was very clean, spacious, very nice pool, breakfast area and outdoor space to walk the dogs, pet-friendly

nifty informational binders you always find in hotel rooms, listing things like how to order laundry services

free self laundry service

also i ordered room service it was marinara alfredo noodles and i think something and it was bad because i

pool and hot tub were an amazing addition to our stay at the hotel

the bar has some great people there

laundry facilities , friendly maintenance staff and very attentive to minor issues.

i enjoyed access to the waterpark. i enjoyed free parking.

have liked a little more of a kitchen, not just a mini fridge and microwave

hotel was great, very clean, water park was awesome

hotel website advertised an airport shuttle, which is part of why i booked it

stay at this hotel a few times a year when we come and visit our kids at uw

was a great staycation experience, where over the course of the weekend i utilised the spa facilities and ate

at least there was room service

room service food could be better.

our room also heavily smelled of smoked meats from the kitchen below

laundry area could accept credit cards as well as coins.

loved being able to do laundry on site

laundry area only took quarters for machines

gym was fresh, clean, well equipped

the pool towels are designed for a baby

great staff great pool area

clean, friendly, comfortable beds, great breakfast

free parking

clean and good breakfast

our early check in

front desk staff receptive and friendly. on site laundry. location

location, super clean and comfy, friendly customer service, access to microwave near lobby, guest laundry

the bed, the laundry room .

they have a laundry room. i was able to get some sleep. room looks nice.

bring your own quarters for the laundry room

as conveniently located to airport as it might appear on a map; the free airport shuttle is not available for

has a bar and lounge area unlike most hotels in this price range

the pool is very small.

the pool is nice but very small, so if traveling with multiple children, it might not be sufficient

channels for kids

kids enjoyed the pool and the laundry facilities were very handy since we had an extended stay

laundry machines require coins

cashless so couldn t make change to tip housekeeping, shuttle driver, use coin operated laundry

no plastic laundry bag, no free breakfast

parking lot slippery & packed with snow

amazing breakfast, loved the desk in suite! basketball was a bonus kids loved!

good breakfast saturday, poor selection sunday

nothing worked in the fitness center and the parking was horrible.

nothing worked in the fitness center and the parking was horrible.

the buffet breakfast included eggs and bacon

00/day close to capital square and beautiful downtown madison-shuttle service and a very comfortable room with

great amenities, helpful staff, free breakfast

good location, shuttle was excellent

high pet fee that i wasn't aware of prior to check in.

the bar and restaurant on site was wonderful, and our bartender made the best drinks

pool area, dead bugs in pool, hot tub colder than pool, laundry facility out of service, room service a gimmick

location was good for what i needed. wifi was good.

pool and whirlpool were way at the far end of the building

full length lap pool.

wifi kept unlinking to my phone. hot tub not working.

room service was excellent and having a starbucks in the hotel was convenient

food at the bar was very good

staff here, from reception, to dining to bar were exceptional

amenities were spot on and the room service breakfast was over of the best meals i've ever had

we were traveling with kids and enjoyed the pool

the game room was mostly out of order, and the laundry room could use some more frequent cleaning

dirty shower heads - leaky sink - broken wifi - all guest laundry machines broken (3 days+) - several broken

also, no laundry bag provided and your front desk clerk never heard of them

the breakfast was very good.

clean well maintained facility. decent hot breakfast in the morning. enjoying my stay here!

a guest laundry

coin laundry in the building was so helpful to have

our room was right next to the laundry room and hotel 'store' and across from the dining room

i was hoping to have access to do laundry there but was told i would need to go somewhere else

the pool and hot tub were also great

no laundry service at the weekend.

it was nice to have access to laundry facilities

didn t book direct with the hotel and therefore we were also not getting honors points and free wifi

there were so many breakfast choices at the continental breakfast. never seen such high quality.

pet friendly nature of this hotel was so appreciated

the price we paid, we should ve been reimbursed more than just a few quarters so i could do my laundry

executive rooms with desk and living area, good wifi, quiet setting, laundry, exercise and pool

smile and polite greeting for us, and they are right on top of any needs (towels, bedding, key to laundry, etc

laundry facility not available

there was a laundry room available. there was breakfast included.

) breakfast area, and even put on gloves and shook out the hotel laundry sheet by sheet

no laundry, but even that wasn't a problem, as there was a laundromat right around the corner.

have a coin laundry machine would be nice

location was very good. breakfast was good, both in the dining room and from room service

they offered a shuttle service to downtown sites that we used 4 times.

room layout & comfort. room service

it would have been nice if there was a hot tub as well as a pool.

the shuttle bus to the stadium was very

really great in helping accommodate our kids with blankets and forgotten toothbrushes

we also went to the farmer s market across the street on saturday morning and used the pool

we also found out there was no room service and no laundry service

sectional sofa in the room along with 2 comfortable beds, a very large screen tv, desk, and dry bar area with

breakfast was simple but good - far exceeding many other experiences we've had travelling in usa

location right near capitol! very large rooms! nice breakfast and staff!

gym was hot

free drink vouchers were a pleasant perk, as well as the laundry facilities on site

laundry

i enjoyed the quality gym equipment as well

breakfast great.

great happy hour and off the chart made to order breakfast

everything you need from gym pool laundry service to good breakfast selection

very clean, updated and close to everything. underground parking was a huge plus in january!

parking was difficult.

attention to cleaning surfaces underground parking nice work area in lobby

wifi never did work

have been nice to have laundry services on site that didn t require sending off clothing for expensive laundering

pet friendly! my dog received a goody bag upon arrival!

very expensive due to graduation weekend. would have liked to have had room service available.

when ordering room service we were told the menu in the guest services book was not correct

room service food for breakfast tasted good and arrived fast to the room

free self-laundry facility, but still the usage was reasonably priced.

gel on the hair dryer, our dvd player was broken, the hot tub didn't work, they said there were laundry facilities

was very friendly and even came to give my sons a free story book while we were swimming in the pool

i didn't like the fact that the pool was really small for the size of hotel that it was.

some maintenance issues in pool area.

free laundry

laundry left in the hall by our room the whole time we were there

were only told the pool didn't work after we checked for a while and decided to use the pool

fully equipped kitchen and bath, wonderfully comfortable queen bed and sofa sleeper w/chaise lounge

the hot breakfast was amazing

liked the way tori (very proactive + keen to help me in any way possible) helped me put my laundry tab onto my

also being told that i would have to find cash ($3) to do the laundry & that fairfield inn couldn't assist me

minor complaint was when two little kids used the whirlpool without their parent next to

is limited parking so the 2nd night we had to park around back and come in the lower level where we couldn't

neither myself or my two young kids slept

pool, fitness center, and laundry room were available

parking spaces at the hotel were nonexistent on my weekend nights

where out room was however was in the middle of a bank of rooms reserved for a kids hockey team

where out room was however was in the middle of a bank of rooms reserved for a kids hockey team

the only thing about this hotel was the pool.

excellent breakfast buffet, managers reception every day with appetizers and free beer and wine, laundry room

we were there for several days and planned to use the on-site laundry but found out it was out of service and

staff, great breakfast, super clean, guest laundry room, special little free happy hour in the lobby every night

on that side of town i do feel bad for you but this place is a great bang for your buck they have laundry, a

on-site laundry jacuzzi

there was no laundry bag in the room

the hotel has a laundry room for guests, which i found great

workout room and laundry was an added bonus

the hotel offers coin-laundry machines for guests

later in the evening, i was doing laundry and sitting near the laundry room in the dining area doing some work

thought i would have access to do my laundry rather than send it to be done by someone else

i especially liked the laundry facility on the same floor as my room

liked the rooms, parking, happy hours and breakfast. housekeeping was very good.

breakfast was excellent from biscuit to fresh fruits

much more room than expected with a great kitchen

superior breakfast, super nice rooms, and large pool.

nice and clean room the swimming pool the gym staff very nice

my room was noisy, located next to the lobby, with damaged furniture and a strong pet odor

5 '' we did not use the indoor pool but very accommodating to kids of all

quickly parking filled up even at 4pm

asked for extra blankets, toothpaste and laundry bag and got all of them with a great smile!

the laundry was clean & near the workout room

and perfectly clean, they allowed us to check in earlier at no charge, easy access to gym, pool, laundry facilities

parking was easy

breakfast could be better.

from the front desk, to the bar, the kitchen and the shuttle driver- amazing people and i would come back again

i liked the room a lot. i also liked the shuttle they had to take you to downtown

they were running a shuttle for $10 per person

from the front desk, to the bar, the kitchen and the shuttle driver- amazing people and i would come back again

food from bar and sitting area in lobby were very convenient and pleasant

we believe the room was above the laundry room the floor shook when they were doing laundry.

we stayed across from laundry room on first floor

nice pool and hot tub

breakfast was beyond great

weird parking

room was 2nd floor next to the laundry room

no noises (even that is a pet allow hotel and i saw many dogs around) amazing pool area

nice pool and gym facilities

the breakfast was amazing - the bed was the most comfy i've ever slept with - the room was huge and

appreciated early check in/late check out and awesome breakfast selections

on a long road trip it was nice to find a room with full kitchen and also laundry facilities.

hotel, friendly responsive staff, large rooms with full kitchen and free continental breakfast

convenient free parking

room was full size with a full size fridge/freezer, oven/range, kitchen sink, silverware, dishes, kettle, and

no continental breakfast during covid, but pick up

great they have a coin-operated washer and dryer in case you need to do laundry

was able to do my laundry to take clean close home

no maid service to remove trash from cans or laundry.

room was located next to laundry and was noisy

breakfast is good

laundry machine at no cost

free laundry

great pool/jacuzzi. laundry, printer, breakfast.

gym, microwave (though i think mince was not working) and a pleasant surprise with the free laundry machine

quite and that they had laundry facility.

they also had a laundry area

everything was great. just need to get more snow cleaned outta the parking lot.

were in the room, 131 by rhe pool and vending

clean, comfortable, quiet. breakfast was basic but fine. staff very pleasant.

the time i arrived there was no available parking on the property in designated parking spots

laundry room

good staff decent breakfast comfortable room,

we had a 4am wake-up call and the kids were still running the hall and screaming at 11pm

free breakfast nice kiddy pool second bedroom for the kids with a door that closed so they could sleep with tv

accomodations were extremely clean and comfortable and the hot breakfast was really good.

night staff did not have access to laundry so we were unable to get new sheet and comforter after my daughter

very nice room with lots of space to spread out. quiet location. ample parking.

the parking area wasn t cleaned properly of snow

staff, room, facilities, breakfast, and parking.

close to casino. excellent breakfast. clean room. good pool.

including that when the laundry room door was broken preventing me from doing some laundry that i

to use the on-site laundry, coin receptacle on the washer was full and would not accept my quarters - this was

everything from the front desk to the bathroom to the pool area were clean and pleasant

a very nice hotel with nice folks that welcome you. a very good breakfast in morning

breakfast was nice to have right in the hotel

pool was perfect size for smaller kids and warm

close to our family that we were visiting. loved the underground parking!

pool water was terrible

breakfast was very good. parking garage was a plus. enjoyed the pool.

sign for underground parking wasn't in a location that made sense.