the outdoor pool and spa facilities are very good

gym very out of date, nothing worked

free parking and nice staff

location close to everything and offering large comfortable rooms and a lovely breakfast

pool is very nice , also the small pool for the kids were super fun for our little boy

anyway, the property has a really good spa with every king of relaxing experiences, including massage for

pool area with chickens and billy goats herbal tea in the lobby at bedtime rocking chairs repeated

the facilities; the restaurant; breakfast; the spa was incredible and super warm

excellent area, good parking, room at front with nice view of river

the spa, gym, solarium.

the breakfast and staff are excellent

excelente clean space location top beautiful building ,breakfast very good highly recommended

breakfast was really good

friendly staff, the location is absolutely great, breakfast is fine.

libery,view from the balcony, beautiful sweaming pool, rose garden and architecture of hotel.

the pool, breakfast, air conditioning, and the allowance for pets

the place is beautiful great pool and garden

access to the property (and parking) is through a narrow steep road.

the house, garden, pool... amazing.

in fact, you barely even see the pool or the view in the photos

difficult to connect to wifi

just wifi network its not work sometime

free parking space

the gated and covered parking has an ev charging outlet

pool and the rooms

the gated and covered parking has an ev charging outlet

there also is a pool table

iron and ironing board in the rooms - laundry service available for a fee

facilities were excellent. bar and breakfast was very good

we made use of the gym and found it pretty functional provided there are only one or two people there

breakfast could had more to choose from but was ok.

atitude and attention from the staffs are pricelessly awesome then the breakfast buffet is outstanding with

the employees were super nice and helpful, great location, good conditions and breakfast!

breakfast was good

friendly and helpful staff, secure parking, in a great area.

parking

great location and even had parking

bar and outdoor patio one level up from street level is newly reopened but only coffee and tea were

friendly staff. amazing breakfast. amazing location. super clean - viseu hosting at its best!

the best location with friendly helpful staff and exceptional breakfast

our rooms were facing a restaurant & bar that has music up until 2am

breakfast was very good

spa is not always available (have a timetable)

staff, good food, reasonably priced, in middle of city, large car park, in door and out door pool,

swimming pool and inside swimming ans gym area. large bar area . large reception .

the inner spa had the sauna and turkish bath were offline :(

parking is a problem.

kids in the pool especially one that screamed if he didn't get his own way

kids in the pool especially one that screamed if he didn't get his own way

loved breakfast, the spa, the outdoor swimming pool, and the views from the room

the bar hall is amazing

missing ambiance music, the bar / dinner zone. too much quiet.

outdoor and indoor swimming pool and gym are all nice

wife did not appreciate the fact that outdoors swimming pool was not maintained and had green stuff all over;

reasonable gym, but looking stuffy and abandoned

r room had been refurbished - newly painted and new curtains), pool has a great size, breakfast is good

water in the pool was too cold and the facilities old and eith mold

friendly owner and staff. the view. the breakfast. very clean.

staff is very helpful, breakfast was great as well

great hostess, very friendly, rooms were terrific and breakfast was delicious

private parking, beautiful views and comfortable beds and linens

breakfast was the typical breakfast served in most hotels and small inns with excellent service

staff were brilliant and friendly. parking felt safe for motorcycles. breakfast was good.

the wifi is ok but not good

indoor pool is nice but gets crowded easily

pool, breakfast.

good variety of food for breakfast. big bedroom. staff were helpful and friendly.

very spatious and hot

+ breakfast buffet was good but there is some room for improvement (replacement of items like

did not have breakfast

spa area / indoor pool was a bit small.

the spa facility is terrific, large rooms, incredible breakfast

beautiful location, nice breakfast, great pool

location great breakfast good brilliant value helpful staff garage for motorcycle

this hotel it is so clean staff are friendly and breakfast is varied and healthy

excellent breakfast served in splendid dining room

there is a buffet breakfast every morning with a great choice of food for everyone and there is a little bar

the spa was excellent as we used the complimentary sauna and pool facilities

the pool and the restaurant were excellent and spa and accommodation and staff

the spa was excellent as we used the complimentary sauna and pool facilities

spa treatments were a bit expensive

the breakfast was really nice and in case of good weather can be enjoyed on the terrace.

but, even though the house was perfect, we enjoyed the shared garden and swimming pool a lot

lovely breakfast, friendly host, comfortable beds, fantastic pool, big bedrooms

location, a super relaxing and beautiful park with the pool, and really tasty and fresh breakfast

location, a super relaxing and beautiful park with the pool, and really tasty and fresh breakfast

outdoor pool area around the corner was beautiful though we didn't have time to use it

breakfast was less than perfect. no eggs or meats

really nice swimming pool, with view on wine hills.

breakfast was quite simple - no buffet, no eggs or bacon

very good breakfast, friendly

outside swimming pool not heated

the breakfast buffet was decent

they also have a nice pool

pool could have better safety features special considering the use of children

the breakfast in the morning was exceptional

food is nice but not much variety on the english breakfast option

no tv in the bar, no outdoor swimming pool, friendly but very slow check-in, no information about restaurants

if i had my kids there for sure i would had left the restaurant

the connection between the indoor and outdoor swimming pool is a great idea, but the temperature of the water

breakfast was good and complete

lovely hotel. the staff were super helpful and friendly. pool was really nice.

staff was not kind and looked like they were doing you a favour 2) pool has no bar service

the location, the rooms, the gardens and swimming pool.

the swimming pool for children was not extremely clean

extremely high quality, staff super friendly and helpful. the pool was fantastic. food exquisite

very difficult to get any bar service, nobody about

the front desk was not able to explain to me how the laundry service worked

who checked me at the front desk was very friendly, as was ingrid who was working the food and bar area

breakfast and location

was sad that it was a sunday and bar and dining room were closed .

we made use of room service and the staff was also very lovely and efficient

pool area is beautiful. rooms are big with comfortable beds. friendly staff.

pool water had too many chemicals. decoration is a bit outdated.

the location and the views. ample parking facility.

poor light in the bathroom. the pool had difficult access and had no shower or bathroom at all.

amazing view, lovely staff and the pool area is very nice. rooms are large and comfortable.

far from douro valley vineyards at least 1,5 h of drive avoid laundry the clothes returned late, dirty

i wish the room service menu would be available there too

another example - we ordered room service and had to follow up 45min afterwards, and then it was another ~1

week in july there were some quiet places around even if the hotel had quite a few families with kids

having 24 hour open pools (2 outside and 1 inside) and gym was great, we took full advantage of that as well

the pool area was very relaxing with the view of the rural area and hills around us

breakfast was good, but not exceptional