the front desk was not able to explain to me how the laundry service worked

breakfast with lots of variety and very tasty, including traditional portuguese jams

was sad that it was a sunday and bar and dining room were closed .

the view from the rooftop breakfast bar are really awesome

top-floor bar was supposed to be open at 7 pm every day, offering light meals as well as drinks

+ breakfast variety + pool area + very clean and comfortable

pool area is beautiful. rooms are big with comfortable beds. friendly staff.

pool water had too many chemicals. decoration is a bit outdated.

amazing view, lovely staff and the pool area is very nice. rooms are large and comfortable.

poor light in the bathroom. the pool had difficult access and had no shower or bathroom at all.

great location with parking and a great view over the lake

it has free parking

comfortable bed, spacious parking, fast wifi, view from the window, very good breakfast and of course the

underground car parking was free

places in the hotel were dirty, like outside and close to the swimming pool

didn't inform us of where breakfast was or what time it was or how to access the internet, etc

the breakfast was good,the beds were comfortable.

breakfast was good, some variety.

a gentleman who was sitting in the bar area tried to help me, who was not a staff member, but spoke no english

it was pleasant breakfast was nice

laundry service was advertised on booking.com but was not available.

even has a fully equipped kitchen and laundry

was close to the camino, great food options (as well as an excellent kitchen at up) and a laundry

laundry facilities in the kitchen

we were able to do laundry on the patio and hang it to dry

the pool was lovely and the kids really enjoyed the trampoline

had 2 cabins and a pool area & a table tennis table to ourselves, which was great

kind and warm people who run the place, the cute and nicely equipped chalet and the pool

lovely host. interesting concept. nice views. great pool!many animals

the pool was lovely and the kids really enjoyed the trampoline

good location, clean and good staff. also good parking

a lot of grocery stores and restaurants around, lovely playgrounds for kids

we had a small water bottle provided in the room and we had a free parking space.

breakfast was great and exceeded all my expectations

the hospitality, breakfast, the exterior pool and jacuzzi. it is very rewarding for the price.

pool and the rooms

the gated and covered parking has an ev charging outlet

the gated and covered parking has an ev charging outlet

we could enjoy the pool in the morning and even prepare breakfast in the mini kitchen of our studio

free parking space

outdoor and indoor swimming pool and gym are all nice

breakfast was excellent dinner was just perfect also, anna the young lady waited on our table was

there is a very good gym, a clean outside pool and an equally clean internal pool

some of the spa facilities were not available

reasonable gym, but looking stuffy and abandoned

4 the restrained, timeless music provided the perfect backdground for the breakfast

they changed our room and allowed late check out upon checking the room availability

over priced especialy 50 euro extra a day for my kids bed

was no wifi in our room

amazing place lovely bathroom very elegant lots of space good breakfast cute pool

access, parking, lovely grounds, swimming pool, good breakfast, plenty of seating inside and out to

wifi needs an upgrade desperately

good breakfast, quiet surrounding.

lots of free parking outside the hotel

nice hotel with a good breakfast and a beautiful patio.

parking was on the premises

breakfast was lovely, fresh orange juice and fruit salad + eggs ham etc

the furnitures in the room were old and not comfortable enough and no wifi.

the place is beautiful and has a magic garden with a pool

breakfast was served in the pleasant sun room

breakfast was great and my son loved the doughnuts...

excellent location comfy bed refrigerator pool & spa

friendly and helpful staff, ev charging point and dog friendly

and effective blackout curtains) and in the hotel common spaces, staff polite and friendly, good room service

gym walking distance to train station

right across the street there is a laundry, minimarket, coffee and more

located right across a self service laundry and a breakfast place

laundry directly across the street (and that's important for travellers)

cafe, grocery and laundry just across the street

early check in and parking were appreciated

parking a touch uncomfortable, down the hill a bit, would recommend dropping off the bags before

comfortable bed, staff at reception and bar were friendly.

good breakfast

nice pool area, inside there is billiard, boards for playing chess

fair breakfast, although coffee at the standards of portugal was poor

excellent facilities, great value, great location, lots of free car parking

liked the breakfast, the dinner, the indoor pool was lovely and warm

adjacent ar the luso thermal spa and up the rooad the palace and gardens of bucaco the hotel has recently been

the breakfast was so delicious

hotel had some fun activities for kids, but also for grown-ups

is a very limited bar service in the evening

breakfast was good. we also liked that there was a bar at the hotel.

the family room offers 2 separated rooms (2+2 poeple), ideal for a family with 2 kids.

mini bar fridge was off and mildewy

lack of terrace, & comfortable lounge & outside area, bar had very poor range

breakfast was good

no ovos moles for breakfast but thats just a detail.

not ideal in case you need to work as i did, i managed to do it in the bar since there is wifi there

loved having a bar and room service

excellent breakfast, great staff, very good room

a lovely garden and pool area, excellent breakfast, superb location at the edge of the forest overlooking

parking was free and secure on site behind the hotel

the hotel was good for me, old and with character, but traveling with kids, ages 11 and 15 they were difficult

plenty of parking both in the hotel car park and on the road outside

the property has swimming pool and is just beside

possible to do laundry

we used the laundry service and were pleased with the results

no lounge or bar to relax only restaurant but not a relaxing space .

friendly to pet

have no information about room service or front desk numbers

spa the room the restaurant the room service the staff the interior design of the hotel the products of amwaj

room service is always more expensive but 400% markup is a rip off

the spa is lovely, including a sensory shower, steam room, sauna, jacuzzi and pool

we enjoyed talking with friends in the library over wine and ended our stay enjoying the pool and spa facilities

from the interior pool, lying beneath the exterior pool, you have a panoramic view of the same, allowing a lot

breakfast was so amazing food are fresh and healthy .

good location friendly staff clean and a lovely continental breakfast

kind and helpful front desk people. great breakfast.

triple room with bath plentiful breakfast friendly and helpful staff good sound proofing location right in the

whilst very clean the hotel needs updating. no wifi.

decorated room, asian-themed, great location in the center next to all the restaurants, fantastic breakfast

incredibly friendly staff, at check-in, at breakfast, in the bar: simply in general

great breakfast, rooms very clean and staff very helpful

very nice hotel with everthing one may desire: excellent breakfast, top location in the centre, professional

the area is beautiful but we had room service that was wonderful

wifi is strong

nothing. even enjoyed breakfast: mini kitchen too was perfect.

nice hotel - comfortable rooms - friendly staff - decent wifi - good breakfast - fine

a lovely, comfortable room great location good choice at breakfast

very comfortable, large room with a small kitchen area. excellent location near the main canal.

the hotel also includes two pools (kids and adults)

kids club wasn't really a club

need for urgent refurbishment. breakfast need some improvement regarding the options and service

breakfast was plentiful but of poor quality .

the spa facilities were very dated

difficult to connect to wifi

just wifi network its not work sometime

staff, perfectly clean, location s also great - 15/20 from aveiro, they have available parking for guests

kind staff, parking lot, excellent wide range of breakfast

on top of that, the hotel has free parking secure behind a door which closes at night

the room was very small and the beds (stayed in a twin room) were for kids, at most teenagers, but not adults

it is a hotel that accepts pets

depth with 40 degrees water in it, sauna with broken door, steam sauna not working at all, no room service

the spa was really good, the hotel has also great surroundings to go for a walk with kids or with the partner

the pool was exceptional and the kids area was good as well

on the balcony that was nice, big room with a big bathroom, very clean, friendly staff, free parking at the

very supportive staff! very relaxing environment! good size (covered) swimming pool / jaccuzi!

did not dislike anything only wish we were there in better season so could use the pool.

pool towels were not free

nice breakfast and good wifi

a buffet breakfast every morning with a great choice of food for everyone and there is a little bar selling bar

wifi was not so good but the staff did their best and were in the process of upgrading, which is

central to places we wanted to visit. breakfast included.

garage for parking was a bit tight - just be careful.

parking inside was too tight for a van

i arrived at breakfast around 9am and did not have much choice but what i did have was great

located in in city center, included free parking

very good breakfast, friendly

great swimming pool. nice cosy room with terraceud83dude0a

very clean in all spaces even in the pool

hotel, beautiful surroundings and swimming pool

outside swimming pool not heated

breakfast was really good

excelente clean space location top beautiful building ,breakfast very good highly recommended

libery,view from the balcony, beautiful sweaming pool, rose garden and architecture of hotel.

friendly staff, the location is absolutely great, breakfast is fine.

hotel dinner eas quite plain in contrast to excellent breakfast

difficult to put makeup on - the bar did not have enough liquor - only one bottle of vodka- no water in room

it wasn't correct service for room service time wise and quality wise

everything! it was amazing but the spa is the best part.

a possibility of only spa access per hours rate so probably weekends are full of families with kids, what can

good access to the pool. very good location.

they explained that had issues with laundry service so thats ok, it can happen but they should at least had

breakfast was good. ease of parking much appreciated.

easy parking

balconies not safe at all for kids, rails way too open, kids will go trough! very unsafe!

wifi was not available at all in the room, it was impossible to connect except right in front of

there's is also possibility to do your laundry (within the resort area), which for us was important (this was

the breakfast was delicious!

i would make the kids room larger and more meaningful (at the moment it's dull and only suitable for young kids

the fact that you have to go through the restaurant and bar to have access to spa and pools

the food could be better and the kids club was too small.

the pool, breakfast, air conditioning, and the allowance for pets

beautiful outdoor area with sun loungers, umbrellas and a pool

the place is beautiful great pool and garden

in fact, you barely even see the pool or the view in the photos

the house, garden, pool... amazing.

shame the restaurant and bar wern't open.

good breakfast, really friendly staff, cozy beds, clean pool

view proximity to beach breakfast included

the back garden and pool with a view to the lake is great.

no tea and coffee facilities, mini fridge, the bar was almost never staffed, no lounge, the business centre

iron and ironing board in the rooms - laundry service available for a fee

free parking is always a bonus

the spa and the indoor pool

atitude and attention from the staffs are pricelessly awesome then the breakfast buffet is outstanding with

were there during a lockdown period and so the gym and spa were not available

parking

in the breakfast, there was few choice of yoghurt.

room had a smoking smell and shower did not work well

the wifi wasn't brilliant

parking in the garage was free and convenient during the day - however getting in and out of the