they even turned on the fire pit during our stay outside by the pool area

the hotel is newer and the rooms are clean. the breakfast was also well done, our kids loved it.

and also the amount of time and effort i had to go through to get on the wifi was ridiculous

easy to get to. breakfast was good.

the couch fits our daughter and the trundle bed fits our 2 small kids

was nice & it was convenient to have a laundry room

the laundry facilities are amazing and once you load the app, so easy to use and affordable

room was also opposite the laundry room with constant traffic (loud door closing constantly)

the bed was so comfy and the kitchen nook was cute

breakfast and location

clean all around, had laundry, nice pool.

park, swimming pool, hot tub, gym and rooms cleaned every other day but you could request towels, laundry room

i think it was nice that they had a nice gym setup and the pool.

my room was next to the pool and there were 2 woman in the pool drinking and they were super loud,kids were in

advertised a pet deposit , then said it was non refundable that s a fee not a deposit.

the plastic bag in the closet for dirty laundry looked like it was covered in dried up soda

room smelled like dirty laundry

has super cute pictures of a garden and dinning areas, but the area is quite small and next to golf course and

excellent rooms nice facility good gym small pool

great location, nice rooms, pet friendly great hh bar and music

did some laundry too - the machines were reasonably priced

we loved having a kitchen

great for people traveling with kids

out of food for breakfast

inconvenient for people who are short and kids

they had laundry facilities which

the linens and towels smelled of scented laundry soap that gave me a headache also

our room was located above the housekeeping laundry area on 2nd floor and we could not sleep the first night

the laundry and customer service

didn t like that you had to buy a minimum of $10 for the app to use the laundry room machines

the on-site laundry room was just what we needed after having been on the road for a couple of weeks

people leaving laundry and not coming to get it so you could use it

signs and menus everywhere still advertising the cafe and bar which are now closed because of the pandemic were

stayed here with 2 small kids

pool area, worked for us since we got up in morning and drove to la museums on a saturday so

a/c in the room was great, they also had a laundry room and clean ice machine

there was a laundry room, with both washer and dryer, that we used

laundry room too small and needs at least 2 more washer/dryer machines

laundry should have more than 1 dryer i was trying to dry my towels but every time i went the

we stayed a week so used the laundry facilities and the spa

convenient for what we needed, pool and laundry machines were a plus.

loved that i could wash & dry clothes at the hotel self-laundry

everything! slept like a baby. awesome breakfast. great laundry.

cleanliness and our room smelled like fresh laundry

00 for a load of laundry to wash and dry is too expense

needed to do laundry really late so happy the front desk was available to help getting change and detergent

nice place, very convenient location, clean, quiet, pool, jacuzzi.

they have their own coral reef, staff friendliness, all inclusive, great kids club

it was also nice to have breakfast as a buffet again

also the wifi connection has been fine

the desk in the room was too high for the chair, no change machine or card reader in the laundry

breakfast was good, easy and relaxed atmosphere

comfortable bed, well equipped room, great pool, hot tub and gym. very courteous, friendly staff

pool clean, towels at

limited parking

all facilities we needed including laundry

location of the room they gave us was right across from the hotel laundry room, right next door to the fitness

own bath products and lotion, etc, i can only attribute this to either the cleaning supplies or laundry soaps

laundry was closed for the two weeks we were there. the gym was also closed.

i feel haunted by the dog pee smell and had to orchestrate a huge laundry event to get rid off that acidly

and their were bugs and trash everywhere, diapers on the stairways, people hanging dirty laundry from the pool

no laundry to dry wet clothes from the pool and water park

pool wasn't heated as advertised and laundry facilities not working.

laundry hang on railings, half naked children running around, barbecues giant flames burning near

laundry room didn t work

com it says that there is a washer, and i was hoping to do laundry

24/7 laundry room availability was ideal since we would usually get back to the hotel late and would

bed we noticed one of the bed smelled like urine, we ended up switching rooms at 10:30 pm with 3 kids to another

tv was fabulous and breakfast was great every morning

the loud music from the bar 2 blocks away

it sounded like an uneven load of laundry on the spin cycle

the bar closes too early

room and breakfast

parking was a little tricky. so much of the parking lot was not available for hotel guests.

like that it had a gym and breakfast the room itself had a very home away from home aspect to it pretty wonderful

they just got the laundry fixed, the price for drying is much too high

pool and jacuzzi, lovely big rooms, free guest laundry facilities

to onsite complimentary laundry room

laundry facilities, gym, 24 hr snack store, pool & bbq area

pool, laundry facilities, breakfast and friendly staff

laundry was very high ($) so i didn t use

no microwave in the room no pool in the facility

plus the parking lot was behind us

great small gym with the key equipment i needed 2

into the parking lot was a challenge and the street is four lanes with a divided barrier in between so you

laundry room didn t open till later

loved the breakfast

gym was open

the bed was comfy. i was glad for free wifi. the on store property was a nice convenience too.

the mattress and we have hit our legs on the metal hooks it had, so many times, especially the kids

the room was clean and well supplied. laundry facilities was a plus.

was assaulted in the laundry room by a man and his wife

laundry was a bit expensive,

like i have stay the previous night , then i got room very far away room 246 plus next to the laundry room room

we were near laundry area

a corner room off the elevator on the ground floor and a hallway leading to the ice machine and pool/patio area

free wifi and free parking with plenty of open spaces

to swimming pool

pool, large lounge chairs, stocked kitchen, ocean view, large rooms, free bikes, small store

nice staff location was great plenty of parking

service hotel is very clean and has all the amenities needed from laundry to pool to computer and the staff is

cleanliness and breakfast and their laundry machines

friendly staff who accommodated us with an early check in.

lovely big rooms, clean and warm swimming pool, great selection of food at the breakfast and free parking

breakfast was lovely with a great little selection of pastries, tea, coffee etc

no laundry facility

we wished there was a pool and laundry facilities on site.

laundry needs to be dropped off before 9am, they will not pick it up in your room

tried inquiring about getting in from laundry but had no response

room, gym, location

only 1 laundry room

had jacuzzi and laundry room

from the room, pool, gym, laundry, fireplaces in lobby and dining hall

staff, very clean, nice pool area with hot tub, fresh breakfast with a variety of options, laundry facilities

great hospitality. laundry facilities on site.

laundry service was not collected and brought to your room.

like the pool in and out the hot tub and gym

the indoor pool and spa was under renovation and could not be used

california breakfast, nice. room service got order right everytime.

crowded lob y , crazy christian kids running throughhallways, dirty

located clean and comfortable, gym and pool were great and well looked after, all the staff very friendly

nice bed. cafe onsite was convenient. free wifi

additional $125 for pet, $25 to park in an unsecured lot, $25 for amenities and extra for wifi i probably will

the room and bathroom were very nice and comfortable. the wifi also worked very well.

swimming pool area is open

loved the breakfast

the size of the room, the kitchen facilities small but very efficient, the location

wifi needs to be improved.

pool was to small

the breakfast was really good

at the hotel they said they didn t have one but the next day the maid had pushed one out of her laundry room

of laundry on the stairwell a little tacky, and some deterioration on the building, but not something

accessibility to commercial places such food, laundry, freeway and churches.

laundry on each coner auto zone and liquor store and a awesome mexican restaurant in front

the pandemic prevents the breakfast so maybe ask the front desk for a cookie in the meantime :)

the laundry room

the breakfast was good and convenient

the breakfast bar was great for kids with waffles, whip cream, chocolate chips and chocolate drizzle

staff being flexible with early check in clean rooms.

friendly staff especially sam, the exceptional manager and merva in the breakfast area

all the laundry, cleaning, and disinfection of our belongings had to be done by us, at our own time and

reasonable cost for laundry

all amenities are open gym, pool, laundry

numerous features such as laundry facilities, a gym, a business center, and a 24-hour front desk

there is a nice laundry room, and there is a pool and hot tub

stayed 3 days with no towels we requested and they said they are all in laundry , it was cold their heater did

t work so she moved me into the room right next to where the hotel staff works from and does laundry out of

we loved the pool

sojourn is a really special place: great/polite staff, clean, unique interior design, nice little pool

great location, room was spacious, i liked the kitchenette in our room very convenient

the gym would ve been perfect if it had a bench that s about it tho amazing hotel

pool was lovely room had everything you needed

no amenities at the hotel (breakfast, pool, gym, etc

christmas music nov 9 played loudly in lobby depressing eating area dark and poorly decorated gym has old

pool. food. location

the newness of the hotel. modern and efficient comfortable beds. nice gym

the bar and restaurant was open til 10 which was lovely after traveling

value, basic hotel with everything you need in the room, plus a decent gym, nice food and excellent staff

during my 3-days stay i had 2 requests: to bring sugar and to make temporarily music lower in the gym, as i

i also loved the foot scrub bar in the shower

no laundry facilities

smallish bathroom. no laundry room. had to drive several miles for evening meal.

3 nights clean every day, very friendly, but what i liked was the attention that reinita gives at breakfast,

they have a pool but i didn't use it

breakfast

dirty carpet floor no hotel lunch or dinner offered no laundry services

didn t have laundry place i would like to wash some of my kids clothes

need laundry service.

wifi was frustratingly spotty. it was on and off throughout my stay. it was very disappointing.

small pool.

the laundry room was so hot

our room was on the 1st floor close to where they do laundry & we could hear them all night.

was a guest laundry but out of order and nobody knew when it will be available

room was big, close to shopping and universal, felt safe and had laundry facilities open 24

they have a laundry center, restaurant, and a bunch of vending machines on site

me where i was from and threatened me and cursed at me until i told him i was just getting some laundry out of

great food. comfy bed. gym was excellent for a hotel.

the hotel is always clean, staff is friendly. i also enjoy their gym and pool.

location staff cleanliness restaurant par pool cabana too much to list

snack machines would ve been great. restaurant and room service are pretty expensive.

friendliness of staff, laundry facilities, cleanliness

wanted to use the laundry facilities but there was nowhere to buy the liquids i needed on site

i like to have laundry facilities no

have ice machine and laundry room

laundry machines were not working properly, no computer was provided for customers to

laundry room only on one floor.

laundry room could be bigger or have more on different floors

laundry is a great convenience for families

breakfast was awesome!

good breakfast, walking to metro. close to universal studios.

the staff ! and the laundry machines where disgusting

the laundry facilities were good other than having one dryer not working

laundry was broken during the first couple of days

freezing and uncomfortable bedding and when i asked for another blanket i was told no one did laundry that

price, great laundry room, clean nice kitchens in rooms awesome staff

friendly and helpful staff; convenient location; comfortable room; good breakfast; accessible laundry room;

overpriced and bar closed early.

not comfortable with kids

no breakfast, no room service, old elevator

towel service at the pool

swim area, gym & laundry

the nightly family film by the pool is a wonderful idea having a laundry room on site with complimentary

my son loved the pool, and they had a full fitness center and laundry facility

the laundry was super convenient

was also handy having a fully equipped laundry room (with free detergent