would be helpful to have some laundry machines after a week of travel

laundry is not available and the mattress is not very comfortable for me

i found clothing from previous guests next to sofa bed and i brought down to front desk in a laundry bag

no laundry facilities, was directed to a 24 hour facility somewhere near the hotel; i didn't bother

it would also be nice to have a laundry facility to do your own laundry

there is also a laundry room that we used and dry cleaning service

my kids loved the pool, breakfast in the morning, and the pull out couch.

shuttle not good even near by to mohegan sun casino running just 4 pm

wifi needs to be improved and more choices on tv

the pool was clean and there were plenty of towels

buffet salad bar was limited needed more topping. which they served pepsi.

felt that the hotel pools could have been better, only one hot tub and there were under age kids in it and staff

gym was incredibly small for a property this size

wish there was a sign for hotel guest parking when u pull in

great place golf course was top notch restraunts were fabulous fun time

new regulations state no access to pool unless staying in villa rooms. this was unclear on site

lighting in the parking lot needed on signage

didn't get to the bar or spa, but overheard a few people returning from the spa who were very happy with their

updating- spa, pool and gym need updating

the food and room service were very good

everything we wanted, restaurants, bar, pool, and laundry, work out room, and free coffee in the breakfast area

no laundry bag or hairdryer

staff, the pool tables, the facility was so clean, our room was so clean and comfortable

the shuttle to the casino is a great feature. the bar is also great to have.

parking lot had garbage that someone obviously threw from their vehicle

our room is in the basement next to the employee lounge and laundry room

loved the customer laundry facilities

no chicken nuggets in restaurant for kids for dinner, had to go somewhere else, after driving out of our way

close to the casino and very clean and beautiful rooms.

staff was great, the shuttle to the casino was outstanding. the shuttle driver was great!

the hotel makes it a slight hazard for driving, only a single washer and dryer for coin operated laundry in-site

convenient location, very clean, good breakfast, great staff!

the parking lot was a mess

clean, big beds/room, breakfast

free parking, staff was very nice

having a full kitchen is exactly what we needed

location was excellent! full kitchen was a bonus!

other reviews had mentioned lack of kitchen equipment, etc

there were also laundry facilities, which i did not use but thought were a nice touch

laundry was oit of order :-(

good facilities (including self-service laundry and luggage storage)

swimming pool room air was not warm enough.

i really liked the amenities, i used the gym and the indoor pool and got to play the grand piano

were right across from the staff laundry room and they were very loud early in the morning

for being a indoor pool it was pretty cold.

breakfast was great, easy and quick

like the metal bar in the shower and the bathroom was a little dated

nice location, comfy bed, breakfast included, free parking

noisy, because very little insulation from corridor and kids were playing and yelling.

the water in the sink took forever to drain and the noise level was obnoxious with screaming kids which was

i wish they had a shuttle to foxwoods casino

room service for breakfast took well over an

pool was very growled with kids jumping and fairly loud

for what it is, sheets had stains, the hallways were extremely hot didn't seem to have ac, the laundry facilities

next to guest laundry room on 2nd floor and machines were in use at 6:00 am

breakfast was not exceptional

the wifi was terrible which i needed to accomplish some work ad that s why i was

private parking, quiet, the indoor pool and gym and the included breakfast

dirty laundry bags lined the hallway

breakfast was plentiful and lots of seating and there was also a laundry

the pool and the wooded area behind hotel. very large parking lot.

clean, safe, convenient to casino and mystic seaport. free breakfast.

location, parking

2 room suite with lots of amenities & full kitchen

we go there often and even the kids looks forward to seeing everyone esp

breakfast was good, parking was convenient and readily available, room had fully equipped kitchen

loved the kitchenette and the fireplace

were missing a few important items in the kitchen, but the staff was so helpful in providing them

we stayed in room #103 which is close to the laundry room so we heard the staff talking while doing the laundry

no laundry facility

laundry facilities advertised but this isn t the case

room service, as a result no clean towels, ripped curtain, nail holes on wall, felt springs when we

there s a 24h gym, pool, and extra entrances for down the hallway rooms

there was no laundry room

really generous with the food which is so helpful with kids

kids screaming at 6:00 am

only drawback is that you have to drive 2-3 miles to the center of mystic, and parking in town can be a problem

the whole package including being extremely pet friendly at no extra charge.

no laundry mat on site

no on-site laundry

the price was within my budget and the parking was free.

the shower was broke before we got there and they fixed it after we went into the room the spa tub the tiles

no elevator to get to second floor. very dark parking lot. not very good for 7 month old baby.

laundry facilities on site

it really was a 5 star experience. the only thing i wish they had was a laundry facility.

no laundry at hotel. no microwave in room.

the grounds and the pool were very well maintained with beautiful flowers

the pool water was too cold and no dumbell rack in the gym :(

there was dirty laundry in front of my door the whole time

seems like the staff was doing laundry all night

no laundry machines for those on extended stays

high, no complimentary breakfast, no ventilation in bathroom, no guest laundry (washer/dryer) facilities available

also couldn't get the wifi

we loved the free shuttle and all the drivers

great shuttle to the city center, approx 20 minutes walk

robes in the room, to every room having a gorgeous view of the water and boats, and the delicious breakfast that

the outdoor pool was fantastic

design only surpassed by the excellent front desk, bartender and breakfast server

travelling with kids, had to make up their extra beds and didn't get made with room service either

pool was down for maintenance for the weekend

pool is closed and again this was not related to me

breakfast was great. the workers were amazing!

great front desk staff n pool

i had to take what i could get elsewhere because all hotels were booked due to dog show and casino so they sent

great location with a complimentary shuttle to the town for the restaurants. a nice touch.

we had a great time enjoying the spa and relaxing in our room

as such i needed to make coffee in the guest house kitchen, keurig, which was being cleaned at that time

restaurant, pool, room were spectacular

booked a room with a fireplace but wasn't told that we could not use it

and bar were closed (on a tuesday) and couldn t even get a drink let alone dinner

unfortunately the restaurant and bar were closed when we were there

location, clean, quaint, great shower pressure, nice bathroom, loved the gas fireplace for heat, felt safe,