no a/c in either room. no laundry facility onsite. construction noise everywhere onsite

only thing i didn't like was the laundry room closes at 10, and also not all the rooms have an iron

the girls did a great job of making sure i could do my laundry after hours since i had been traveling all

no laundry laundry room and ice machines always broken .

nice people , wendy s and denny is close . gas station big lots , laundry mat .

need to fix your laundry facility

you needed to do one load of laundry

the hotel was quiet and had laundry room

leaking problems and black mold on the ceiling by the elevators on the 10th floor on way to laundry

guests had to squeeze in with staff with laundry & cleaning bins on the only working elevator, with staff

guest laundry

good facility, laundry, and breakfast

great breakfast, laundry facilities, small cost

convenient to all of tustin, nice finishings, nice breakfast room

breakfast was the only thing i was confused about

filthy laundry facilities. broken down kitchen appliances. dirty bedding. unclean surfaces.

very nice swimming pool area.

the kitchen is great with the cutest smallest dishwasher i have ever seen

next-door to a starbucks, beautiful lobby, super friendly staff (they had little goody bags for kids which my

great breakfast, snacks. pool area really cool. basketballs court fun

the laundry room is kind of dingy

not updated but is on the list, and it was in the back next to laundry room, also we asked for an accessible

good laundry facilities and the gym looked decent a for free to use facility

the rooms were, the above average breakfast, and the better than basic amenities, such as the laundry facilities

pool, hot tub, work out room, laundry room, etc

laundry and coin machine was out of order our whole stay which forced me to launder elsewhere (bit

laundry was out of order (always for a few days) - it's 2021 and its supposed to be fixed in hours

laundry required cash, instead of having an app attached to it

room key malfunction twice. and not access to laundry room and gym.

towels piled up in laundry basket 3 ft high before we had to put it out and go to the front desk to have someone

nice having laundry facilities too

laundry facilities and a gym

excellent laundry facility and fitness centre with high quality exercise machines i enjoyed my stay and would

they re was free laundry and a gym, i like how it had a homey setup to it

the room met all my day to day needs and i love the kitchenette and free laundry machines

no laundry

laundry service wasnt available

no laundry service

pool, the hallway, the housekeepers/ vacuum, people going up and down the hall to get ice, their laundry, or

poorly trained front desk staff that didn't try to help with simple requests, such as selling laundry detergent

facilities including coined laundry... the staff are friendly and helpful..

there is also on-site coin laundry, and a great pool area

needed to used the laundry and yhey were very old.

i had to wait quite awhile in order to do my laundry, as others were doing there's

they were unwilling to assist or offer apologies for the stolen from the laundry facility and

not many laundry facilities.

laundry room, refrigerator, coffee 24hrs.

could use some improvement (doors and pavement a bit dinged up, puddles on the walkways, ice/laundry room could

laundry facility had only 1 washer and 1 dryer

laundry room had only one set of washer dryer for the whole hotel

had to pay for parking, as well as the laundry facilities

parking, free breakfast, free laundry

i used the laundry

friendly, amenities were sufficient, it was nice to have a play room, a business room, a gym, and laundry for

couldn t find a guest laundry

the washers and dryers were not working therefor i had to get up early in the morning and go to a laundry mat

location for our needs was really good and having laundry on site was nice

the laundry

no laundry facilities

laundry could be easier

nice laundry facility

the pool was fantastic, and we appreciated the on-site laundry facilities and ample parking

is miles from john wayne airport, jets were pretty loud but it didn't impact my great time at the pool

good pool area

the facility's were top notch , the staff was superior , free parking , free wifi and free breakfast

no atm and laundry using coins

laundry room only had one washer and one dryer

had our luggage stolen the day before and having laundry facilities on premises was such a huge help

if you need to do a couple loads of laundry your going to spend 10 $.....

quick shuttle service

no laundry facilities

our first room was close to the laundry room and was noise but they changed us room

pool area was very dated & rooms below hilton honors floor needed cleaning & carpet repairs

2) i called ahead to make shuttle arrangements but unfortunately the driver called out sick

no swimming pool no gym = pure sadness

to have room cleaned never came, unable to do laundry because they're out of quarters, no adequate

laundry facilities were available on site

it had a gym, pool and jacuzzi. the pool and jacuzzi uzi could have been cleaner.

nice pool, nice workout room

good location , spacious room. nice gym

the breakfast is very nice and has an ample variety.

the staff was friendly and nice, breakfast was really good and we could enjoy spending time at the lobby and

location, great amenities, great staff, great breakfast

wasn't expecting how awesome the breakfast was going to be

if they add more vegetables for breakfast is perfect

the sleeping side is very clean and comfortable. i also like laundry room

breakfast muffins/danish, but all else exceeded expectations

suite setup with full kitchen was great for traveling with kids

the room is clean and the a/c is quite and new. breakfast is good.

the bed was very comfortable. like the kitchen and wifi service.

laundry room is not enough

like that they have breakfast included as well as onsite laundry facilities

like that i was close to everything being that i was at the ground floor, lobby, pool, gym, laundry and exit to

room was clean; small gym has most of what you'd need.

thank goodness for the breakfast staff, they smile and one even asked how our trip was

the bar on site was fine, but the drinks we're really pricey

had to go to another hotel nearby in the morning, the staff was nice enough to have their airport shuttle to

pool shallow and cold breakfast is way too expensive and is not good with a very long wait for food

bar should open earlier, we are on eastern time-3 hours ahead so wanted drinks earlier that bar

they also have a very tiny gym, but its great

i also like how our room had a small kitchen

allow dogs and there is dog poop around the property kids riding skate boards around the pool check in is 4 pm

breakfast should be at 6:30 on the weekend

loved it had 2 separate rooms and a whole bathroom in each one, plus it s living room and whole kitchen and

difficult to get around without a car. pool was a little unclean. small but usable gym.

easy to access ( drive/ parking to room), laundry, ice machine and microwave

site, free parking, walking distance to a couple of restaurants, nice landscaping, self-service laundry, mini

received a pamphlet on the hotel and we didn t know where anything was pool, fitness room, laundry

(airport shuttle available

they charge a one-time fee for pets of $75

laundry room is clean

elevator working long waiting period, no gym, no laundry

very clean, great amenities like gym and laundry. friendly and professional staff.

fitness center and laundry were both closed

limited shuttle service to airport.

facilities are still under construction so the gym and other amenities were note available (incl

the sink drain didn't work properly, one of my pet peeves in a hotel in any price category and unexpected in

the pool is really nice and the gym is huge

didn’t charge me for late check out thanks

the room, the pool area was amazing with a big screen for movies or fun videos

no laundry room

the one downside is that there was no laundry on-site and i was advised by the staff that the nearby courtyard

no laundry on site.

service, room, parking, pool, great place to rest and relax after having to put our pet to sleep

pool is fun for kids

room felt like an apartment which feels great, the bartenders were awesome, having laundry was very convenient

i wanted to use the laundry, but they didn't exchange coins, so i had to go all the way to the convenience

no laundry service, you need to do it by yourself and there is no detergent available

great bar staff! maria.

beds are little, should be for kids only

beautiful hotel, with great room service (reasonably priced) and lovely facilities.

my breakfast was delicious and cocktails from the bar when we visited in the evening were stellar

loved that there was a shuttle from the airport, that i was able to check-in early, the performing arts and

pool and pool area were quite small.

is really nothing i didn't like but i would probably like the swimming pool area to be a little bit more private

close to disney land great to have a laundry that works and easy to use and not expensive

no self serve laundry

staff isn't helpful and they don't assist in any issue, airports shuttle, laundry i had to bring it and receive

i had an issue registering to use the laundry machines as needed a us phone number to upload the app, and the

the laundry is close to the pool so we had time to do our washing and so affordable, food is delicious

they have laundry facilities but only 1 washer and 1 dryer for everyone ($4 to wash & $4 to dry) the air

felt very comfortable, the hotel, the room, the bed, the bathroom, the laundry room, all was very clean

very spacious and clean staff helpful with business center location next to 5 freeway laundry on 4th floor room

laundry room

only room left, per staff, was across the hallway from the laundry room, with the staff starting at 5:00am each

the staff were very helpful and friendly when we wanted to order items to the hotel and do laundry

you can use card for laundry

hotel is good for family, calm, clean and hotel have a laundry machine that you can use it and cost you $4 as

good breakfast; comfortable beds; guest laundry.

a small gym, pay laundry

sent down a few t-shirts and underwear for laundry

the establishment was extremely clean. the location was great and the bar was wonderful.

location was super convenient,close to everything, the lounge bar is great for drinks and the hotel is very

we didn't know how to call the front desk, the wifi was spotty, said connected but didn't work

pool is way too small for swimming. location is far from shopping centres.

staff who were friendly and professional, including parking attendants, registration, room service and maids

$75 deposit ($500 for cash) valet half day- $25 overnight- $48 overnight parking structure is $43 room service

pool closed early, shuttle/valet was not available, and restaurant and gym weren t open

pool could have been a bigger and something more for the kids

tv in my kids room didn’t work had to chande anda my hair dryer in my room didn’t work they brought me a

i was however disappointed that the onsite laundry was out of service.

not to me but a guy stopped to ask about laundry and the girl was not helpful at all and then made fun of him

the kids loved the amount of space there was

i got charged $75 for late check out which their staffs never inform me when i checked in or checked out

something went wrong in the kitchen that required the use of a jackhammer during breakfast

good breakfast. clean, good airport transfer, no laundry room for guests

no laundry facility. more suited to business travelers. extreme overnight parking charge!!!!

no laundry service

liked that it was pet friendly. it would have been better if the whole room had wood flooring.

gym, big space !

hallway outside room filled with fumes from laundry

laundry room no soaps dryer didn t work had to get my money back

pool, gym and laundry were fine

there wasnt a coin machine provided for the laundry facilities & the front desk didn''t have

laundry facilities out of service

no laundry facilities 6

kids friendly m daughter enjoy your stay thank you

room service was poor--received one call apologizing for the delay and then it was still delayed

clean! staff amazing! pool hotel is beautiful

relax by the pool, enjoy firepits, bar and friendly staff! i will be back soon!

the bed, the laundry, the kitchen, the staff

rooms were spacious, quiet and the laundry a bonus

the staff was awesome and super friendly!! and the laundry is free! and it has a full kitchen!

free laundry. free coffee. free parking. security guard. locked facilities. staff very friendly.

gym is a plus and free laundry machine is so very appreciated

locked out at the front doors at 11a, cost if laundry, only getting 1 key with multiple guests because 1 key

laundry facilities too which was great with kids

it has laundry facilities at a cost but nice when traveling for a week

super clean very friendly staff breakfast was sooooooo good

excellent breakfast

laundry machines suck

laundry facilities on site

laundry facilities

being next to the laundry & cleaning staff s rooms was quite noisy

room was near the laundry and service area and one staff member was so out she woke us up

yes, it cost a little more then going to the laundry mat and they only have one but, it is so worth it

of the staff, lovely room, nice breakfast, and excellent facilities (pool, hot tub, restaurants,

the gym facilities boasted top-notch equipment, adding to the overall positive experience

i was on the third floor, wifi connection was extremely poor to non-existent, i had to go the the lobby to get

the bar area down stairs is beautiful and the firepit outside is just a great place to enjoy a drink

never delivered without me calling down to get it and once it was delivered with another persons laundry

usually, i can't because of my laundry soap allergies

i especially liked the casual express room service menu - the price was very reasonable and the food was very

poor selection for breakfast menu for room service.

location. airport shuttle.

dirty laundry sat in the hall for days

poor breakfast. no laundry service.

party in the pool for adults so i couldnt take my kids the first day.

location and breakfast was good

our room & kitchen were very clean

wifi somewhat unstable

free wifi

parking near our

convenient, rooms on the ground level, easy to load all my luggages and the parking right in front the

safe for parking cars, outside look clean, has ice machine,

no change machine in laundry room

i did like the kitchen, conjoining rooms and the shower essentials

included, quaint pool, billiard/air hockey room

the breakfast was incredible

-no way to cook, felt this was portrayed as a full kitchenette

cleanness of pool area and gym poor!

great hotel! loved the ambiance for our kids first experience of california.

very nice shower, gym.

pool and jacuzzi were fun to wake up and go to

the breakfast buffet scent of the hotel lobby very beautiful decorations for christmas the heated pool

i did not have breakfast

s a nice hotel but just in the short hall i was on there was always a room service tray or trays on the floor

maybe in the future a free drink at the bar should be offered to accommodate guests

breakfast was good

location, close to airport with shuttle

my concerns were dismissed by a staff member as just being close to the laundry room

we are love to wash our laundry before we head home and they had a great set next door at their sister location

was accommodating, comfortable for a family of four, welcoming, shuttle to disneyland available, laundry in the

put your trash and laundry in the hallways to be picked up, no daily housekeeping which was nice for privacy

the laundry facility was down.

there were not enough towels for three people, only one laundry room, and the elevator was too old

laundry machines did not work

both washing machines on both floors were out of order, i had phoned in advance asking about laundry facilities

the laundry facility outside on the second floor was very smelly

laundry area and pleasant staff. old town was interesting

laundry facility was not good

i would recommend the hotel offer laundry packets of soap for purchase

laundry room with comfy chair and tv so you can relax

out-of-order atm and a service staff that was very unhelpful with assisting to get change for the laundry

op laundry was great in the middle of a 3 week work road trip

i used the laundry mat it was nice and clean

laundry room, guest to grill outside area, pool, spa, lots of selection restaurants just a skip and

really liked having a kitchen and sitting area. also the laundry room.

weather didn t permit for using the pool but it looked great

i loved the size and the staff! the beds were comfortable. early check in was a breeze.

near to target but only complaint was that hotel does not provide coin operate washing machine or laundry services

the second night we were there and it lasted quite awhile, i'm talking hours, very loud and the kids were running

the buffet and room service breakfasts were delicious

no room service and cafe closes early

those are the deal breakers for me having 2 kids it s important to be able to heat up food and have something

on-site guest laundry is helpful, but $2.00 for a single load laundry soap is a bit steep.

didn t know there was a $100 pet fee

drinks at the bar were a rip-off

we had dinner at the bar and the food and server were excellent!

front desk was really nice, love the indoor bar setup!

guest laundry is also available

the location of the laundry room and the equipment was not working.

laundry facility is closed for remodel and accommodation was made to use facility next door

it has a laundry, and fridge in the room.

gift shop ran out of laundry detergent on saturday morning and still didn't have it by wednesday when we left

they also have a great laundry facility , this came in handy with 3 kids

paid and pricy parking (us$15/day), need more machines in the laundry room

self-laundry facilities at the lobby is reasonably priced and convenient

laundry room was a bonus

of laundry facilities near the elevator was very convenient

is no laundry facilities for hotel guests

just no laundry.

laundry facility on site

price range, cleanliness, near laundry facility, near gas station, hot tub & pool was awesome

the hotel doesn't have laundry there is a laundromat next door

also their was no onsite laundry facility

no laundry facilities

no laundry facility, the parking area could have been cleaned.

i also didn't like the fact that there's no laundry room here

our kids loved the pool and fire pit (to cook smores)

laundry services was not friendly

fridge, microwave, coffee, hot tub, pool, laundry

there are laundry facilities too

maids surface cleaned and the laundry was outside beside the pool and hot tub and there free breakfast was from

laundry system. quarters

laundry room was closed. had to walk across packing lot and do laundry at sister hotel.

i loved the room and took advantage of the quest laundry room to go home with clean clothes.

laundry room was closed. had to walk across parking lot to use laundry facilities.

for 4 days but guest laundry was not working the whole time

the kids had fun in the pool area

laundry room is in dire need of new washer and dryers, very old machines

breakfast, laundry available, pool

kitchen space in our suite was useful, great pool, good breakfast and on-site laundry facilities made our stay

also, the guest laundry was supposed to be under renovation for 3 days of our stay, but this was extended to

cost and size of laundry facility

whom we had to take out periodically, we had to also go to a laundromat nearby because their laundry facilities

is my go-to hotel cos of the diy waffles for breakfast and the laundry room

upholstery could be deep cleaned carpet needs to be deep cleaned needs more hangers or drawers laundry rooms

boy still dreaming about the bed at home :) staff was excellent coz they assisted me in doing the laundry and

laundry onsite and the rooms and beds are big

minimal laundry service.

the laundry machine didn t work

wish there were more laundry

another nice little touch was happy hour, free parking, a laundry and shuttle to disney offered

enough laundry facilities for the number of guests/size of hotel (especially as one laundry had a machine

was clean, brand new, nice pool,good breakfast, laundry room, coffee and hot water available 24hr, art bus to

location is awesome if you are going to disney; also, they have laundry machines for 4 dls which is super

was great, laundry was cheaper than other hotels

- laundry self service or on request available

a coin machine in the laundry would be nice

i asked for a couple garbage bags for laundry and a broom to sweep sand out of my car for the beach and they

wifi is not efficient

the only pro is that they accept pets without an extra charge.

the location, the pet friendliness, and the room.

bad clog sink, dirty bed sheets and no room service.

hallway where the laundry room is for the maids was very cluttered and hard to walk through with containers of

has reasonably priced coin laundry

we r from nz and gave stayed 8 times in last 10 years even the laundry was great

there was a pool and the laundry facility right next to it

the lady was the first person i interacted with and she was awesome i loved that they had a gym laundry room

i was not able to find the guest laundry, which is evidently in the annex building

2 pool areas ,cabanas, work out room

didn't like the slow wifi but that's to be expected at a hotel

it s a nice hotel and just horrible kids making it difficult to sleep and disrespectful

pool options

beds, laundry on-site, elevator and friendly staff

went to do a load of laundry but the washers were real smelly and musty

my first night there i was doing laundry and the dryer ate my coins and tee came down with more coins and

coin laundry

laundry available 24 hours

facilities, great breakfast, clean cafeteria and room, laundry available, good ice machine, spotless room, quiet

the laundry room area with washer and dryer was gross

masks (that seemed to be living on the property) up and down the halls, stairways, elevators, laundry rooms,

loved everything about this stay we got are laundry done in the hotel which is nice so now it's pure chill time

there was laundry right by our room which was so nice