we found my belongings hidden in the laundry room and many items missing

great, the only issue , we saw a guy coming out from the laundry room, he didn t even say hi or look at us

hotel had a laundry room and it was very helpful coming from the beach with wet towels and swimsuits to have

pool was open, very clean, coffee ready in the lounge in the morning, frendly staff very welcoming,

free parking, and breakfast,airport shuttle, organized room layout with hooks to hang jackets.

i used the laundry mat it was nice and clean

laundry room, guest to grill outside area, pool, spa, lots of selection restaurants just a skip and

really liked having a kitchen and sitting area. also the laundry room.

the pool view and the basketball court and breakfast was great.

good size , clean room, fully equipment kitchen

no laundry services

great location, room was good, was clean, good breakfast, great parking, was what i expected

facility was very well maintained and very clean plus they had a parking garage

it was very clean. the staff was amazing. the location was great. breakfast was great

turkey sausage for breakfast. serve the real pork sausage.

i was not able to find the guest laundry, which is evidently in the annex building

it has a great pool and the restaurant has good food reasonably priced

was nice enough, spacious rooms, awesome shower, cute little outdoor restaurant and nice little gym

relocated here after the la fires, and the staff were welcoming, the room was comfortable, the bar and restaurant

they said pet friendly and charged me $161 for my pet... too high price

never delivered without me calling down to get it and once it was delivered with another persons laundry

usually, i can't because of my laundry soap allergies

around the room when i got back there was no phone so after my event i was tired could not call room service

and amenities, pool, gym, starbucks in house and breakfast room service

pool patrons in room from many floors up, extremely overcrowded pool a hotbed of nasty pathogens, pet friendly

yes, it cost a little more then going to the laundry mat and they only have one but, it is so worth it

wifi slow

breakfast buffet was not worth the money so just order off of the menu

did not extend any compensation or even a cookie to my kids

the gym was closed.

in the room, i had homemade food that went bad and had to throw all away :( no jacuzzi, no laundry

it miss the laundry - breakfast was quite few - not cleanings every day

they didn't have laundry facilities

room was clean, but smelled bad, like a pile of dirty laundry

no laundry facilities on site

didn't sleep because there was kids running up and down the hall and our neighbors were banging on the walls

great housekeeping and room service staff

only way to get a room service menu was to scan the qr code and my phone wasn't working for that, so i had to

garage parking high cost gym was not open room service for food orders not available to go dining options were

i liked that they had a small canteen and a nice bar with a water fall backdrop

it was a bigger balcony and they didn't have laundry area, but those things weren't really a big deal

room in quite spacious and comfortable for long stay the hotel has its own laundry the gym was well equiped only

pool was closed. no mention when i booked room. cable was not working. kids not happy

also, almost all hotels provide free wifi and so it didn't make sense

the swimming pool was great and the kids loved the workout room

no shuttle service now either

no microwaves in room poor selection on room service wifi sketchy

gym was too small and i expected them to have a decent sauna/steam room but they had a tiny sauna

very poor wifi no microwave in room

loved that there was a shuttle from the airport, that i was able to check-in early, the performing arts and

hotel was very close to my work venue and the airport. free shuttle service was also available.

i called room service for saltine crackers and they did not have any but they had no problem providing me

a restaurant with room service was awesome

maybe in the future a free drink at the bar should be offered to accommodate guests

friendly staff, nice modern decor, clean, high quality room service, great central location!!!

i wanted to use the laundry, but they didn't exchange coins, so i had to go all the way to the convenience

no laundry service, you need to do it by yourself and there is no detergent available

room felt like an apartment which feels great, the bartenders were awesome, having laundry was very convenient

so don't expect them for proper room service

great bar staff! maria.

pool & coin laundry was great loved the ice machines located near pool staff friendly easy check

laundry next door to room was noisy, particularly the chatting staff.

the hot tub, pool, and the ability to do laundry

a single load of laundry/ ..wash and dry $8 that's pricey

the room was pretty dated and was next to the laundry which was kind of loud.

i like that the pool was not on bottom level

room is spacious, my daughter loves the swimming pool.

to morning room service by eduardo

my room reservation was for 2 adults and 2 kids

clean nice bar and i love the pool

no laundry facilities 6

spent two nights , all day at the pool

after the long deive, the kids loved being able to get outside and swim and have some fun

the room service staff was

staff was very excellent as soon as you enter the doors very easy to reserve and get to the room bar right at

laundry facilities out of service

pool, gym and laundry were fine

does not give coins or make change so you have to come with coins and they were unable to sell laundry detergent

laundry room no soaps dryer didn t work had to get my money back

there wasnt a coin machine provided for the laundry facilities & the front desk didn''t have

no laundry facility. more suited to business travelers. extreme overnight parking charge!!!!

good breakfast. clean, good airport transfer, no laundry room for guests

no laundry service

good breakfast and 5 minute shuttle to airport!

nice bar with appetizers for purchase. very clean.

on-site guest laundry is helpful, but $2.00 for a single load laundry soap is a bit steep.

very nice pool area. great location. calm surroundings.

we had dinner at the bar and the food and server were excellent!

drinks at the bar were a rip-off

nice, clean, accepts pets

the one downside is that there was no laundry on-site and i was advised by the staff that the nearby courtyard

no laundry room

no laundry on site.

they where able to give me early check in

friendly staff! absolutely awesome pool area and good bar.

laundry facilities were available on site

to have room cleaned never came, unable to do laundry because they're out of quarters, no adequate

could never connect the wifi and in certain spots in the room i had no service at all

pics of outside area were misleading (no cushions on chairs, fire pit not operational, limited pool access)

wifi didn't work good in room with my cell

no laundry facilities

our first room was close to the laundry room and was noise but they changed us room

the room the gym the big hall and facilities

bed was comfy and room was still big enough for my kids to &

everything but no food after 10:30pm no bar after 11:00 pm in hotel.

easy to access ( drive/ parking to room), laundry, ice machine and microwave

received a pamphlet on the hotel and we didn t know where anything was pool, fitness room, laundry

site, free parking, walking distance to a couple of restaurants, nice landscaping, self-service laundry, mini

they charged to much for the pet stay, and others fee

hours of breakfast i feel like it ends to early

a room that had a bad odor and right next to the laundry room.

laundry is card only all the staff are friendly & approachable

laundry room facilities didn't work well. got locked out of our rooms one night during our stay

breakfast and they let us borrow chairs and towels to take to the beach

breakfast was so convenient and facility was super clean!

laundry room only had one washer and one dryer

no atm and laundry using coins

had our luggage stolen the day before and having laundry facilities on premises was such a huge help

if you need to do a couple loads of laundry your going to spend 10 $.....

wifi was disconnected frequently 3

elevator working long waiting period, no gym, no laundry

fitness center and laundry were both closed

very clean, great amenities like gym and laundry. friendly and professional staff.

laundry room is clean

if it was a cleaning agent or disinfectant, but it was on our floor, the rear entrance, and the pool/gym floor

like that i was close to everything being that i was at the ground floor, lobby, pool, gym, laundry and exit to

laundry room is not enough

like that they have breakfast included as well as onsite laundry facilities

was the second time we stayed at this hotel, the first time the pool was out of service the second time the pool

my daughter liked the pool

laundry staff are totally out of control as the are not organized at all

my sons said room service was awesome

from the valet to the front desk, concierge to room service, the staff was exceptional.

i brought caviar to my room for new years eve and room service brought me all of the condiments ( chopped onion

the room service menu could use an update!! hardly any options.

if they add more vegetables for breakfast is perfect

wifi worked really well and we were very satisfied with the stay

lobby,bar,breakfast,cleanliness,rooftop pool

location, great amenities, great staff, great breakfast

lobby,bar,breakfast,cleanliness,rooftop pool

sent down a few t-shirts and underwear for laundry

the gym is nice

main issue i had was that the wifi in the hotel was not very good - the connection was regularly dropping, the

pool is way too small for swimming. location is far from shopping centres.

location was super convenient,close to everything, the lounge bar is great for drinks and the hotel is very

great coffee bar with full pastry items plus some to go hot breakfast was unexpected

3 great pools - one with slide & play area for kids

from our room location facing the pool, having breakfast at the coffee shop there, which turns into a bar in

the facilities are exceptional, with manicured gardens, gym, pool, table tennis , tennis quarters, hot tub

comfy bed, ample self parking, friendly staff, very quick room service

loved the pool and hot tub

this was a weekend trip and we had little kids who wanted to swim

great gym and pool

the pool was nicely heated and the jacuzzi at night with the fireplace on was lovely

potatoes for breakfast can be better.

the sleeping side is very clean and comfortable. i also like laundry room

like the space, is good for family with kids

location was central to some good places in irvine. breakfast was gooood!!!

breakfast don't have vegetables and end at 9:30 am for weekdays, it will be better end at 10

slow wifi and average breakfast

nice laundry facility

the pool was fantastic, and we appreciated the on-site laundry facilities and ample parking

good wifi

the pool and hot tub were exactly what we needed and perfect

and dimes you on things like parking, beach towel rental, no soap for washing dishes, premium wifi and on and

good food but if you re still hungry, not the place for a french laundry style tasting menu

at $550/night, parking should ve been cheaper, the pool should ve been more luxe and the pool bar service

pairs of shoes stolen from mynroom and they dont tell u their is a pet fee of an extra 100$ per

top quality class staff great rooms great food great pool best rooftop bar in newport beach best manager as

downstairs bar was under my room hall and was often very noisy

noise woke me up. sounded like industrial laundry or something at 1am.

men's spa was a little dirty

noisy, i was there 7 nights and got woke up 3 different nights from loud kids next door and then a loud party

temperature was cold inside the hotel. pool bar should have more food to offer.

the food was amazing. we had room service and ate at the resturant, the bar was fin too!

bed linen has a smell, like a kids bed, pee smell and body odor.

they stuck me between a family with 2 screaming kids on one side and 18 year old soccer players on the other

i would hardly call this pet friendly

great wifi, awesome staff.

wait for checking in and room availability; wifi did not work for our iphones and computer

the bar on site was fine, but the drinks we're really pricey

nice pool

they have a great whirlpool and regular pool

alarm kept going off in the pool equipment room in the middle of the night waking me up as this was right around

allergies attack also, we are given a room where near the pool, across and upstairs there are kids running

the pool was beautiful, the two bedroom suite was beautiful and the breakfast was amazing

allow dogs and there is dog poop around the property kids riding skate boards around the pool check in is 4 pm

studio was spacious and clean, day staff was great, and nice to have free parking and hot breakfast

we really enjoyed the pool and jacuzzi area and the breakfast

allow dogs and there is dog poop around the property kids riding skate boards around the pool check in is 4 pm

had two wait two hours to do my laundry and couldn't dry it because it became too late

guest laundry facility most appreciated as i had a long stay

the price to do laundry is a bit high. we end up going to a place outside the hotel.

i was told the steam from doing the laundry set it off

laundry room was a major plus as we used more than once during our stay

stove top, microwave, community laundry and etc

spacious, has all the luxury s an apartment would, pool, seating areas, laundry room, and pet friendly

pet friendly, kitchen, laundry room.

loved the pool area and laundry facilities

use of outdoor pool and jacuzzi, option to use outdoor bbq, laundry room on site

location for our needs was really good and having laundry on site was nice

the laundry room is disgusting

no laundry facilities

i did laundry at the hotel and just about every single piece of clothing was stolen from the laundry room

dryer in the laundry ripped me off but most of all the breakfast was very average and we had no air con

laundry room, refrigerator, coffee 24hrs.

laundry facility had only 1 washer and 1 dryer

laundry room had only one set of washer dryer for the whole hotel

not many laundry facilities.

have to pay by cash only - so if you are in a bind (like i was, and i had no cash), you can't do laundry

i had to wait quite awhile in order to do my laundry, as others were doing there's

also the laundry facilities were a bonus

they were unwilling to assist or offer apologies for the stolen from the laundry facility and

there is also on-site coin laundry, and a great pool area

facilities including coined laundry... the staff are friendly and helpful..

it was nice to have laundry facilities and an iron

laundry and coin machine was out of order our whole stay which forced me to launder elsewhere (bit

room key malfunction twice. and not access to laundry room and gym.

to work on cleanliness, laundry service unavailable for the 6 day stay, on more than one occasion we had to go

towels piled up in laundry basket 3 ft high before we had to put it out and go to the front desk to have someone

poorly trained front desk staff that didn't try to help with simple requests, such as selling laundry detergent

needs mire laundry

on site laundry, gym, and pool

laundry facility was clean and convenient

no laundry service

i wasn t given a laundry bag

laundry costs were abusive.

they had everything we needed; laundry facility, pool, outdoor sitting area , gym and breakfast.

we appreciate the friendly staff, the free parking, the amenities provided for the price (pool, laundry facility

pool, hot tub, work out room, laundry room, etc

excellent laundry facility and fitness centre with high quality exercise machines i enjoyed my stay and would

nice having laundry facilities too

they re was free laundry and a gym, i like how it had a homey setup to it

laundry facilities and a gym

free on-site laundry facilities were great!!

couldn t find a guest laundry

parking, free breakfast, free laundry

had to pay for parking, as well as the laundry facilities

i used the laundry

laundry room had enough machines to service 3 of us at the same time

no laundry. basic.

the carpet on walkway needs replaced need to sell small laundry products.

the pool the breakfast the immensities in the bathroom

no wifi. 2 very small pillows.

straight shot to the state park, nice pool and comfortable bed

great rooms, comfortable bed, good room service, lots to do on property, location is fantastic

excellent place for all ages kids, adults and beach

$37 overnight charge to park the car and &29 per breakfast

hot tubs, and three restaurants representant a wide range of foods from pizza to go and sports bar to a more

we spent a family day at the kids pool, with our grand kids

laundry room machines were not working

location and shuttle service

the pool area and was a big help from kelsey moving our room no charge from construction side of hotel

great food at the restaurant, and clean, relaxing spa facilities

the shuttle to the downtown area was very convenient!! the 2 pools to choose from!!

we were put on a floor with loud kids

the gym was exceptional

very clean, comfortable rooms, cool views from the balcony, gym is spacious and clean.

had a quick stay in town and had family over and ordered room service- food was delish and service was prompt

nice rooms, great location and pool area.

the only thing is, i wasn t informed that i had breakfast included in my reservation therefore we never had

room service was closed too early

that, he just let himself into the room next door and just asked the guy next to us if he ordered room service

kids loved all activities from renting bikes, ping ping and making

enjoyed breakfast in our room and the fire pits outside with a beer

filthy laundry facilities. broken down kitchen appliances. dirty bedding. unclean surfaces.

breakfast was wonderful

was some kind of sports team staying in the hotel so it was impossible to get breakfast for our kids

that it didn't have breakfast and the pool closed at 5:30

the kitchen is great with the cutest smallest dishwasher i have ever seen

good facility, laundry, and breakfast

great breakfast, laundry facilities, small cost

guest laundry

kids have fun in pool

our family stayed one night and took advantage of the pool, exercise room, and free breakfast

comfortable bed, good wifi, laundry facilities, free breakfast

was decent, minus the egg omelets - room was big , clean and comfortable - great location - clean laundry

fact i slipped and fell by laundry room

laundry and jacuzzi need to be open later so can get laundry done and relieve some soreness before

just that the laundry room closed at 10 pm

you needed to do one load of laundry

need to fix your laundry facility

at check in they didn't say where the breakfast was served, where pool and gym located along with laundry facility

the hotel was quiet and had laundry room

leaking problems and black mold on the ceiling by the elevators on the 10th floor on way to laundry

rooms appeared to be recently remolded the room had a fridge and microwave which is a plus, the parking is great

wifi somewhat unstable

parking near our

good location, parking clean, look like it is safe

the spa tub was so nice will definitely book again and price is reasonable

: the spacious room comfy bed with lots of pillows the view facilities at the spa the pool a good place

the resort is beautiful, incredible spa services

great location, room, pool, service, ocean and golf course views!

spa lacking in having knowledge of promotions offered

breakfast buffet, very friendly and perfectly trained personal, great location, huge pool, affluent

i tried to use the laundry facilities

there is laundry room and it is useful if you travel with kids

over priced for what we paid at other hotels and having to pay for parking and 6 dollars for laundry was was

wifi was spotty and i had trouble working on my laptop at night

rooms were clean and the kids enjoyed the games on the deck

pool was full of dead bugs

no change machine in laundry room

there was a gym available to use as well

i did like the kitchen, conjoining rooms and the shower essentials

how clean it was and the kitchen.

the breakfast was incredible

7 nights with no laundry available while in town for softball tournament, stayed on 8th floor which popped with

were lumpy, the pool was not heated as described on the website, the hot tub didnt work, the laundry facility

laundry out of service

just sorry bar and restaurant not open but that's covid

bar closes early pool was inside but very cold should be heated.

no a/c in either room. no laundry facility onsite. construction noise everywhere onsite

the girls did a great job of making sure i could do my laundry after hours since i had been traveling all

only thing i didn't like was the laundry room closes at 10, and also not all the rooms have an iron

had clothing items taken out of our laundry

nice people , wendy s and denny is close . gas station big lots , laundry mat .