need to fix your laundry facility

guests had to squeeze in with staff with laundry & cleaning bins on the only working elevator, with staff

at check in they didn't say where the breakfast was served, where pool and gym located along with laundry facility

the hotel was quiet and had laundry room

you needed to do one load of laundry

great breakfast, laundry facilities, small cost

good facility, laundry, and breakfast

guest laundry

great place to stay. comfortable and the breakfast was delicious!

our family stayed one night and took advantage of the pool, exercise room, and free breakfast

filthy laundry facilities. broken down kitchen appliances. dirty bedding. unclean surfaces.

was some kind of sports team staying in the hotel so it was impossible to get breakfast for our kids

breakfast.

the staff was extremely accommodating, and they feed us for dinner and breakfast for free

the cleanningless of the room, pool, spa and the service of the hotel personal were outstanding.

the girls did a great job of making sure i could do my laundry after hours since i had been traveling all

had clothing items taken out of our laundry

no laundry laundry room and ice machines always broken .

no a/c in either room. no laundry facility onsite. construction noise everywhere onsite

nice people , wendy s and denny is close . gas station big lots , laundry mat .

the laundry room is kind of dingy

not updated but is on the list, and it was in the back next to laundry room, also we asked for an accessible

good laundry facilities and the gym looked decent a for free to use facility

the rooms were, the above average breakfast, and the better than basic amenities, such as the laundry facilities

pool, hot tub, work out room, laundry room, etc

laundry and coin machine was out of order our whole stay which forced me to launder elsewhere (bit

laundry was out of order (always for a few days) - it's 2021 and its supposed to be fixed in hours

laundry required cash, instead of having an app attached to it

room key malfunction twice. and not access to laundry room and gym.

towels piled up in laundry basket 3 ft high before we had to put it out and go to the front desk to have someone

also the laundry facilities were a bonus

needed to used the laundry and yhey were very old.

facilities including coined laundry... the staff are friendly and helpful..

i had to wait quite awhile in order to do my laundry, as others were doing there's

they were unwilling to assist or offer apologies for the stolen from the laundry facility and

not many laundry facilities.

there was people that were doing laundry at all times of the night

the lock to the ice room/laundry is brocken

laundry room, refrigerator, coffee 24hrs.

a problem with a noise coming from the nearby laundry was solved very quickly the same evening

no laundry service

no laundry

pool, the hallway, the housekeepers/ vacuum, people going up and down the hall to get ice, their laundry, or

needs mire laundry

on site laundry, gym, and pool

the laundry room is disgusting

the laundry

location for our needs was really good and having laundry on site was nice

i did laundry at the hotel and just about every single piece of clothing was stolen from the laundry room

dryer in the laundry ripped me off but most of all the breakfast was very average and we had no air con

the room met all my day to day needs and i love the kitchenette and free laundry machines

free on-site laundry facilities were great!!

excellent laundry facility and fitness centre with high quality exercise machines i enjoyed my stay and would

free laundry

laundry facilities and a gym

couldn t find a guest laundry

facilities were clean and was able to do laundry for free and park for free

i used the laundry

parking, free breakfast, free laundry

had to pay for parking, as well as the laundry facilities

no laundry facilities

our first room was close to the laundry room and was noise but they changed us room

bed was comfy and room was still big enough for my kids to &

pool was very disappointing. there was no parking in the under ground parking lot.

also they didn't have enough cookies stocked up for the kids

to have room cleaned never came, unable to do laundry because they're out of quarters, no adequate

laundry facilities were available on site

the pool area opens early, they have starbucks inside which is very convenient

the bar and breakfast bar reopening

pool was nice

staff isn't helpful and they don't assist in any issue, airports shuttle, laundry i had to bring it and receive

i had an issue registering to use the laundry machines as needed a us phone number to upload the app, and the

close to disney land great to have a laundry that works and easy to use and not expensive

self service laundry closed at 11pm

coin laundry is available

no atm and laundry using coins

laundry room only had one washer and one dryer

had our luggage stolen the day before and having laundry facilities on premises was such a huge help

if you need to do a couple loads of laundry your going to spend 10 $.....

beautiful, the toilet in a separate room from the shower, which was great for us, traveling with kids

only room left, per staff, was across the hallway from the laundry room, with the staff starting at 5:00am each

very spacious and clean staff helpful with business center location next to 5 freeway laundry on 4th floor room

laundry room

they have laundry facilities but only 1 washer and 1 dryer for everyone ($4 to wash & $4 to dry) the air

felt very comfortable, the hotel, the room, the bed, the bathroom, the laundry room, all was very clean

good breakfast; comfortable beds; guest laundry.

you can use card for laundry

the staff were very helpful and friendly when we wanted to order items to the hotel and do laundry

the staff, pool, laundry service, gym, rooms were all excellent!

pool is small, jacuzzi and laundry facilities were broken.

nice laundry facility

the pool was fantastic, and we appreciated the on-site laundry facilities and ample parking

we did not use kitchen, but refrigerator was great and having forks for cake we brought in was great

clean shower; comfy bed; fully equipped kitchen; hearty buffet breakfast

property has a kitchen and stove and it was so easy to cook for our less than 1 year old baby

she told me about free laundry, i wasnt aware the other location never told me that

the bed, the laundry, the kitchen, the staff

amazing room, complementary gym and laundry.

nice gym and laundry facilities

free laundry. free coffee. free parking. security guard. locked facilities. staff very friendly.

laundry machines suck

room was near the laundry and service area and one staff member was so out she woke us up

the size of room and laundry room, breakfast was great

laundry facilities on site

laundry facilities

i was however disappointed that the onsite laundry was out of service.

not to me but a guy stopped to ask about laundry and the girl was not helpful at all and then made fun of him

with pets isn t easy so i booked nice pet friendly hotel options just to get treated like a freak for

- we took the service elevator the entire time and it was not fun walking through the back of the kitchen, etc

room service was brought timely and the food was hot

parking space right in front of the

the spa tub was so nice will definitely book again and price is reasonable

parking

good location, parking clean, look like it is safe

convenient, rooms on the ground level, easy to load all my luggages and the parking right in front the

the staff was friendly and nice, breakfast was really good and we could enjoy spending time at the lobby and

wasn't expecting how awesome the breakfast was going to be

breakfast, options for healthy food, and daily on-the-spot preparations from the home chef

lobby,bar,breakfast,cleanliness,rooftop pool

staff first visible when guests walk into the hotel are the reception area person and the bartender

no change machine in laundry room

i enjoyed the kitchen

pool access due to seasonal use only

there was a gym available to use as well

having the couch and the kitchen area for our little family was perfect

enjoyed the quick room service and also the excellent food and service at the silver trumpet restaurant

we were attending a wedding and arrived early

staff was amazing, gym was clean and open, food truck was available

no shuttle service now either

room service was great

room felt like an apartment which feels great, the bartenders were awesome, having laundry was very convenient

i wanted to use the laundry, but they didn't exchange coins, so i had to go all the way to the convenience

no laundry service, you need to do it by yourself and there is no detergent available

aren t doing room service at the moment because of covid, and the ac doesn t get too

beds are little, should be for kids only

locked out at the front doors at 11a, cost if laundry, only getting 1 key with multiple guests because 1 key

laundry facilities too which was great with kids

it has laundry facilities at a cost but nice when traveling for a week

i was a breeze, room was cute with very comfortable beds, fridge, microwave, breakfast was good and the gentleman

room service was provided by jt schmid s restaurant across the road and you re spoilt for

laundry room is not enough

like that i was close to everything being that i was at the ground floor, lobby, pool, gym, laundry and exit to

like that they have breakfast included as well as onsite laundry facilities

close to oc airport and free shuttle

proximity to uc irvine breakfast

great housekeeping and room service staff

didn't sleep because there was kids running up and down the hall and our neighbors were banging on the walls

awesome bedding! great pool

i liked that they had a small canteen and a nice bar with a water fall backdrop

tv in my kids room didn’t work had to chande anda my hair dryer in my room didn’t work they brought me a

the sleeping side is very clean and comfortable. i also like laundry room

safe location; breakfast variety

shuttle service to airport on saturday morning.

new hotel, everything was clean and nice. good breakfast, reasonable wifi

wifi was not available for more than 3 days

dirty laundry sat in the hall for days

poor breakfast. no laundry service.

their gym facilities; too small

i love the kitchenette and the breakfast was incredible.

minimal gym equipment and the omelets.

i would recommend the hotel offer laundry packets of soap for purchase

op laundry was great in the middle of a 3 week work road trip

laundry machines were great - only 2 washers & 2 dryers but got all of our clothes washed & dried

laundry facility was not good

also has good facilities to use such as pool and laundry

site, free parking, walking distance to a couple of restaurants, nice landscaping, self-service laundry, mini

easy to access ( drive/ parking to room), laundry, ice machine and microwave

received a pamphlet on the hotel and we didn t know where anything was pool, fitness room, laundry

a little disorganized at front desk (not awful). didn't hear about all the amenities (pool/gym).

they have shuttle bus to 3miles within radius.

near to target but only complaint was that hotel does not provide coin operate washing machine or laundry services

the gym is old and needs to be updated

they even let us have early check in

we were looking for early check in and they called as soon as it was available

so me and my wife hurry back to the hotel so we can order room service and end our night comfortable

laundry facilities were unavailable. aside from that it was a fantastic stay.

easy to get to from the freeway, laundry facilities available.

my concerns were dismissed by a staff member as just being close to the laundry room

tv worked only half the time 2) laundry room had nonfunctional equipment 3) show pressure too low 4) line at

laundry didn t work, no housekeeping, asked for extra towels and had to get ourselves, toilet

pool shallow and cold breakfast is way too expensive and is not good with a very long wait for food

i was needing a hot food snack bar or restaurant.

nice outdoor patio and pool

glass of pinot noir at the hotel bar was $15 dollars

had to go to another hotel nearby in the morning, the staff was nice enough to have their airport shuttle to

very clean, great amenities like gym and laundry. friendly and professional staff.

fitness center and laundry were both closed

elevator working long waiting period, no gym, no laundry

laundry room is clean

very clean, great amenities like gym and laundry. friendly and professional staff.

guest laundry is also available

the big rooms. it has a laundry area. it is accessible and near disneyland.

guest laundry (1

laundry facility is closed for remodel and accommodation was made to use facility next door

the location of the laundry room and the equipment was not working.

needs to improve cleanliness in common areas such alleys and laundry room

paid and pricy parking (us$15/day), need more machines in the laundry room

some of the laundry machines aren t working

laundry facility right in the building

laundry room was a bonus

no laundry facilities

no laundry facility, the parking area could have been cleaned.

i also didn't like the fact that there's no laundry room here

also their was no onsite laundry facility

worst hotel i have ever stayed in in the whole world they claim to be pet friendly but it is not true

heavier set employee/manager made us uncomfortable on our last day using the laundry room

and employees :( it was very uncomfortable when an employee cramped the space with the utility/laundry cart

kitchen space in our suite was useful, great pool, good breakfast and on-site laundry facilities made our stay

breakfast, laundry available, pool

laundry was adequate

for 4 days but guest laundry was not working the whole time

laundry room was closed. had to walk across parking lot to use laundry facilities.

laundry room was closed. had to walk across packing lot and do laundry at sister hotel.

i loved the room and took advantage of the quest laundry room to go home with clean clothes.

staff when i was having breakfast with my kids

of the bus stop to disney, and 30 minutes walk from disneyland's gate; bank of america, target, laundry, and a

didn't like that the laundry was outside beside the pool and hot tub and i didn't like that the maids just

there was laundry on site

provided a hairdryer, body soap, shampoo/ conditioner, iron, coffee maker, bottles of water, laundry bags,

fridge, microwave, coffee, hot tub, pool, laundry

allow dogs and there is dog poop around the property kids riding skate boards around the pool check in is 4 pm

staff, convenient to freeways and shopping, the outdoor pool and bbq area had a community feel and our doggie

studio was spacious and clean, day staff was great, and nice to have free parking and hot breakfast

difficult to get around without a car. pool was a little unclean. small but usable gym.

we are able to use your bbq pool area to cook and feed the kids and you guys have had no problem with it

we had stayed at the other embassy suites in anaheim days before, and the laundry facilities were in much better

laundry rooms and ice machine locations were sparse and lacked good signage to locate

i love that there are laundry facilities

enough laundry facilities for the number of guests/size of hotel (especially as one laundry had a machine

we also got out in a room right next to the laundry room which was extremely loud all day and night

upholstery could be deep cleaned carpet needs to be deep cleaned needs more hangers or drawers laundry rooms

boy still dreaming about the bed at home :) staff was excellent coz they assisted me in doing the laundry and

is my go-to hotel cos of the diy waffles for breakfast and the laundry room

whom we had to take out periodically, we had to also go to a laundromat nearby because their laundry facilities

laundry onsite and the rooms and beds are big

yes, it cost a little more then going to the laundry mat and they only have one but, it is so worth it

they were able to accommodate to my request for a late check out time

room service was quick and friendly. even opened my bottle of wine for me :)

the gym facilities boasted top-notch equipment, adding to the overall positive experience

the restaurant had good food options including a breakfast buffet

the one downside is that there was no laundry on-site and i was advised by the staff that the nearby courtyard

no laundry on site.

no laundry room

the high parking fee no breakfast

service, room, parking, pool, great place to rest and relax after having to put our pet to sleep

i asked for a couple garbage bags for laundry and a broom to sweep sand out of my car for the beach and they

welcoming , not told how to handle room service or needs of room

wifi was a bit weak in our room.

had to ask front desk to have kids keep noise down at 11:45pm

the location, the pet friendliness, and the room.

we r from nz and gave stayed 8 times in last 10 years even the laundry was great

laundry facilities not working.

the lady was the first person i interacted with and she was awesome i loved that they had a gym laundry room

hallway where the laundry room is for the maids was very cluttered and hard to walk through with containers of

laundry facility was excellent, the kids loved the pool, breakfast was good, right on an art to

good location , wonderful staff, very clean, great amenities, loved the pool!

hotel has gym in second floor

the pool is really nice and the gym is huge

great wifi, awesome staff.

facilities are still under construction so the gym and other amenities were note available (incl

on-site guest laundry is helpful, but $2.00 for a single load laundry soap is a bit steep.

i loved that my room led out to the pool/ fire pit seating area

breakfast, just a bistro bar i guess

loved the gym.

nice clean room. bed was comfortable. we enjoyed a dip by the pool.

the hotel doesn't have laundry there is a laundromat next door

there is a small market next door and a coin operated laundry very close by

close to disney and walking distance to restaurants and laundry place

also next door is a laundry mat

price range, cleanliness, near laundry facility, near gas station, hot tub & pool was awesome

usually, i can't because of my laundry soap allergies

never delivered without me calling down to get it and once it was delivered with another persons laundry

poor selection for breakfast menu for room service.

i called from airport for shuttle at 8:15pm, the lady talked super fast like she wanted to get rid of me, told

hotel itself was impressive with nice elevators, though closed for covid-reasons it has a nice bar right in the

facilities, great breakfast, clean cafeteria and room, laundry available, good ice machine, spotless room, quiet

loved everything about this stay we got are laundry done in the hotel which is nice so now it's pure chill time

needs more counter space, extra mirror, laundry bag and soap

there is also laundry and dryer available for a fee

masks (that seemed to be living on the property) up and down the halls, stairways, elevators, laundry rooms,

loved being so close to the laundry facility - it was open when i needed to use it and helped me tremendously

laundry available 24 hours

beds, laundry on-site, elevator and friendly staff

coin laundry

went to do a load of laundry but the washers were real smelly and musty

- laundry self service or on request available

the location near disney land and there is vending ice and laundry facilities

sized room, comfortable bed, guest laundry is a great bonus

was great, laundry was cheaper than other hotels

covid- modified breakfast close to disneyland & local restaurants comfy bed & pillows public laundry machines

everything was good except got put in a room right next to the laundry to noise , u can here there machines

ice machine and laundry room were down on this trip. front desk provided lots of ice though.

air con worked amazingly loved the pool and being able to do laundry

of the rooms and in a far back corner so unless your near by you d think your walking into the laundry room

a couple weeks on the road needed laundry this was not available, front door would not close properly and was

very convenient guest laundry on 5th and 7th floor

concierge was helpful location pool coin laundry onsite comfortable beds

rooms were clean and very nice. staff were very personable. nice to have laundry facilities.

only two laundry rooms for 7 floors, and dryers out of service

was beautiful and it was convenient having so many amenities available like the cafe, restaurant, laundry, etc

breakfast included, laundry facilities on site and great location

location to disneyland kids suite (seperate room) laundry available pool and spa

modern accommodation located perfectly for our visit to disneyland even had a little laundry

laundry

the laundry and drier was good

does not give coins or make change so you have to come with coins and they were unable to sell laundry detergent

hallway outside room filled with fumes from laundry

laundry room no soaps dryer didn t work had to get my money back

laundry facilities out of service

pool, gym and laundry were fine

location laundry facility quiet off the street

minutes to get to and they had a microwave where the ice machine was which was really handy and a laundry room

expensive parking per night and ran oyt of laundry soap, not enough towels per guest staying.

there was dirty laundry

very good laundry machine

the washing powder could be part of the laundry cost and not extra

guest laundry isn t the best, arcade needs updating

additional lounge area and kitchen facilities, laundry facilities

it was great to have laundry facilities available at a small charge

laundry on site

also, there was no on-site laundry for attending to drying clothes after a wet day at disney

i disliked that there wasn't a guest laundry, especially with a big family.

they did not have laundry facilities and they did not accommodate our requests.

didn't have laundry facilities but could use across the road

no laundry facility in the building

no laundry service

good breakfast. clean, good airport transfer, no laundry room for guests

no laundry facility. more suited to business travelers. extreme overnight parking charge!!!!

i liked the ice machine location on each floor and also the location for the gym and pool

my teen aged granddaughter so she could be in a quiet place with wifi to complete many hours of school work

breakfast was good. clean rooms. laundry room was. a plus. was pretty much what you pay for.

laundry room app doesn t allow you to select the amount needed for load

breakfast. laundry facility on site. room.

pool was out of commission. not a lot of parking. laundry was expensive.

our room was in the corner next to the laundry room. very noisy.