laundry was no longer available.

the only thing i wish it was a no smoking casino like the ones in ill and wisconsin

the spa was closed. had to go to horseshoe to use spa services.

my husband was very impressed by the pool area

'swimming pool' is not really a pool

pool was closed

although restaurants in the casino, no place to get a good breakfast meal

clean and friendly lots of parking space

convince of several restaurants, bars, huge gaming area, comfy beds, room service, amazing staff

comfy beds. gym available

of ball teams there wished they had a larger laundry area

plus a half indoor/half outdoor swimming pool

great hotel with all the perks. nitetime snacks that are a meal. breakfast is great.

however the kids loved it, and there was a hot tub so all were generally happy

wifi: didn't use

location. good lighting in parking lot. smelled very clean in foyer.

parking is small but not a big issue. pool was closed.

the rebel flag flying at entrance of parking lot

breakfast was delicious

parking is small but not a big issue. pool was closed.

no laundry service for them to be tied to the wedding venue next door

we got into our room, we had dirty laundry all over the floor and several bags of trash next to it

microwave in the room no laundry on site - we had to use a run down laundromat around the corner restaurant ran

would be nice to have guest laundry or laundry service available.

pool not opened

marcus, who was very busy handling the phones, made time to check out the guest laundry services for me

guest laundry was not functioning.

i wish the room was provide with bigger bags for laundry and for trash to sit outside the door

guest laundry out of order

everything, staff went above and beyond and helped us with laundry as washer was out of order.

spacious room, comfortable bed, breakfast included( basic though) and laundry facilities

laundry room dirty need attention you go to was but washer and dryer need some attention with

didn't like that we could t do our laundry

the smell of the washing coming from the laundry

room was next to the laundry and people were doing laundry late at night

good laundry

on site laundry and ice

refreshing pool

everything was wonderful no problem i just wanted an early check in but it still worked out ok.

not enough parking

proximity to airport, free shuttle, gated parking lot, and on-site laundry.

they said they were in the laundry

up and drop off services by the staff, laundry was available for use, complimentary

that it has a laundry room for guests to use.

itself was clean and pleasant, but soap and shampoo had not been restocked, dryer in guest laundry completely

towels had a smell like they didn't have enough laundry detergent to properly clean the towels

clean rooms and facilities (laundry room is i need of a folding table), but other than that everything was

very comfortable room with 24-hour free shuttle that does not require reservation in advance 2

kids running,screaming in the hallway all nigh'i called to complain3 times and nothing was done '

shuttle service driver was very friendly, got out of his way to make sure i arrive at airport

interesting building with great history parking plentiful helpful staff comfy bed great having laundry room

the laundry room soap vending machine was empty and the front desk didn t have any

there was no bag for laundry in our room, and we could not get one after lots of trying!

have signs inside the elevator about where to find the lobby, the lounge, the listening room, the fitness center

not even looking up, had to call front desk (room phone didn't work) for a tv remote, no wifi info given - very

a guest laundry would be nice as

no laundry bags available

no laundry facilities

no laundry services or a boutique

no room service yet.

there should be a place for guests to stay with pets

bar was closed and there was no room service

one of our kids slept on the floor and the other in the bath tub

modern. service was excellent -restaurant staff, front desk, room service.

i ordered room service and the food was timely and the staff very considerate

having a laundry room on the same floor

kept up, messy, the way to the stairs was back through all their offices and laundry room

rickety- but if you want to use the stairs, you have to ask to cut through the staff offices and laundry

areas had building materials lying around, and some facilities not available (fitness centre and laundry)

there were laundry facilities on site

front desk asked me to place the used towel in a laundry bag and leave it in the hall and they would bring

no laundry area no refrigerator in room.

re-using towels saves the environment from needless laundry

so cute. comfortable beds, good room service and nice people.

breakfast included in the hotel price, room is nearly 400$ breakfast should be included in this

bed and pillows very comfortable. self serve guest laundry was very handy.

they did not have laundry bags

homeless around and no laundry facilities but hotel does offer shuttle to take you to

garbage left by elevators, bags of dirty laundry left and it was past 6pm

i was surprised to see full laundry service and room service which you don't always see at hotels these days

no guest laundry

times there was dirty laundry in the halls

small room, no available pen and paper or dirty laundry bag and i needed both

i found thick piles of dust on everything in the room, and rose petals from the last guest under the chair in

on site bar and restaurant were fantastic

staff cleanliness laundry to wash clothing

also liked having laundry facility

loved the hotel and the location but what really helped was that the hotel had laundry facilities and i was in

pet friendly without an extra fee, excellent valet parking service

couldn t smoke on the bar patio

queen studio room has kitchen, guest laundry and roof for relaxing at night

* there are laundry facilities on the rooftop (you ll need coins to use them), which is really useful if you

spacious rooms with fully equiped kitchen

full kitchen, excellent location to the river and stuff todo.

fantastic service. large room with really useful small kitchen. loved the rooftop bar.

enjoyed the pinball and bar in the lobby

was nothing we didn't enjoy, we didn't use the bar but it looked nice and there was always someone there

in shower soap container, wall switches same color as walls- black, difficult to locate at night, wifi slow,

i loved how the seating areas were, games, bar etc

one of the two elevators was out of order. the gym equipment was a bit dirty.

laundry facilities need some attention

free laundry facilities were a bonus

(traveling with teens) good breakfast and free guest laundry facilities; lobby offered coffee

size of the room, insulation, noisy ac wifi didn t work day 1

outdoor salt water pool was beautiful

courteous, nice, attentive employees and the free laundry facilities :)

kids were in the hot tub splashing like a pool and the fire pit didn t work

spinach salad in the bar - and enjoyed the free refills of coffee

nice front desk and bar personel and location

everything about the hotel from the decor to the bar and the staff even valet was amazing.

the gym smell everywhere

i especially loved that they had a place for the kids to hang out and play games

we couldn t explore the city cause of the weather but my teen girls love the top golf room, gym and board

the gym didn t have a lot of equipment but it was decent and clean

i did enjoy using the laundry room at the weekend when laundry service was not available

we would have liked a laundry there.

lack of guest laundry

a guest laundry would be good.

quieter air conditioning. no on site laundry facilities

our room 226, shared a wall with the industrial laundry center

us in room next to laundry

it was just hard without any extras for the kids to do

beautiful and have awesome features such as jacuzzi tubs and balconies with beautiful views and fireplaces

the balcony view, fireplace, furnishings, lighting and especially the bathroom were all grand

they may want to figure out a new way of doing laundry or order enough linens to go around

i asked if it was near my other room with my kids in it

paying for breakfast

breakfast was good gym was excellent

love the rooms and breakfast bar area

event if listed in the available features there was no laundry service available

needed turkey substitutions for breakfast.

in pool

secured parking very nice

just because a property is pet friendly doesn't mean everyone wants to listen to you pet

great prices there but kind of dim but to be expected with a more bar setting

paulette s room service was excellent

were a bit outdated, greeting could have been a bit more friendly, bar under staffed, we did enjoy our stay very

we had massages just steps away from the lobby at harbor town spa and the price and services were excellent

fitness center in my building was not at the same level as the rest of the property.

room smelled like mold, and our bedsheets were dirty, they had no extra comforters or a working laundry room

i wish there had been self-laundry; however, there was a laundromat a few minutes away.

something (sheets laundry?) caused a rash.

i am not sure whether there has been a change in housekeeping or laundry services, but i have never experienced

i don't like the room too close to the laundry room and smell the dryer

at 1st they said no because their laundry was closed ,but when i explained the stains they gave me a new one

it appears that they are upgrading ac s and laundry machines and that the hotel may have recently been revamped

to airport and they were pet friendly

pet friendly, functional side entrances, and continental breakfast

they didn t serve breakfast

no laundry, no housekeepers

kids were running up and down hallway from 11pm to after 2:30 am yelling and partying

and you had to wear a mask in the fitness room

parking is a little frustrating

location, convenient to freeway and attractions. excellent breakfast.

no laundry facilities. solid food.

laundry facility one lady at front desk wasn t friendly but all others were very friendly and

staff was phenomenal: rashonda and mario at the front desk; nikki in the restuarant; shuttle drivers paul and

the staff were helpful and the pool was nice

i saw the pool and gym, but i didn't get around to using them, but they looked very nice

don't have laundry

breakfast and window view

on sundays there cook is off, so all they had was cereal, and muffins, bagel… we had 3 little kids and were

i am used to paying extra for my pet but $75

mr alfredo got a request from my kids and he delivered some yummy bacon for them

were no alcohol beverages, the laundry equipment were out of order, the pool wasn't open, the desk clerks were

the guest laundry room was a mess

nice, big outdoor pool

location, parking and staff were all disappointing

pool under repairs

also, there was two buss of kids running up and down the hallways and slamming doors all night long and no one

but they did offer us free passes to the local gym with a pool

and we got no sleep because the underage younger kids that stayed in the room across from us were loud all

the pool and hot tub was closed

they tried to compensate by giving us passes to a local gym with a pool

bed was to firm. must’ve been prom night kids were very loud and in the hallway

have booked this hotel if breakfast was not included as it is something that makes traveling with kids a bit

kids enjoyed the pool

is difficult to find the entrance to the parking lot when you drive from the highway

we literally checked out the next morning…i wouldn’t recommend to anyone with kids honestly

the room i was assigned was next to the was next to the laundry room/ storage room and they were talking loud

cleanliness, laundry machine

couldn t get room service. number busy until they closed

vending machines on each floor, no continental breakfast or room service

big nigger party at the pool didn't get to enjoy the pool with my kids!!!

pillows twice before placing them on beds, & please keep change for the laundry

staff was very polite, i appreciated the onsite laundry room.

wifi was so awful i had to use my phone hot spot for 3 days using up most of my data.

our room was right beside the door to the pool, it was noisy at times.

also, it was great that the facility is pet

i didn t like they didn t have a coin machine in the laundry department.

the guest laundry facilities were not working

also that the facility did have a coin laundry (one washer & one dryer) for hotel

awful lot of unattended kids in the pool

wifi access

large rooms, front desk man was very polite, and free laundry facilities.

having complementary laundry facilities was very convenient

there is free laundry and the breakfast was outstanding

free laundry facilities are an added bonus

location, breakfast, laundry services

i do wish the laundry service was working at the location i was at

there is no gym there and the laundry does not work there

great fitness center and reasonable laundry facility rates

clean up laundry room

laundry room were dirty place was smelly in our shower had

the staff was very attentive. breakfast was excellent. room service was excellent, but pricey.

went to go to pool for adult swim after 9 pm and it was still full of kids

the pool was open for the kids

the kids ran around ( which i understand kids can be

the pool was closed

in addition, i enjoyed that the property had a laundry room as well

the pool and the size of the bathroom

for this amount, i could've gotten a room with a kitchenette

room itself is comfortable and the kitchen area as well, did not like the shower, one day, had to let it run

the bed was lovely and soft and the breakfast was so good

no breakfast

i also looked for the gym(treadmill), but could not find it

no indoor pool

hotel was very well kept and great with the hot breakfast

breakfast was hot and fresh

i asked front desk how did the laundry facilities work

the washing and dryer machines were out of service therefore had to travel out to get our laundry done

didn't like that trash/laundry bags was not supplied, since housekeeping wasn't servicing rooms that was staying

said no swimming parties but i went down to swim with my family and there was about 20 little kids in the pool

pool was closed due to maintenance which sucked mainly because my kids were looking forward to it after being

the laundry was obviously not changed from previous guests as there were pubic hairs on the beds in

the air conditioning did not work as well as the guest laundry room

the laundry facility was a joke

comfortable and clean nice laundry mat plenty of parking close to everything food shopping etc

later that evening we requesting towels for our room and was told laundry is gone for the day, i have no