was not warm enough, wifi would not work in room, considering this and location i felt it was overpriced

dined in the bar in the evening

close drive to city center ample parking options staff were helpful

we had dinner and breakfast at the hotel and both meals were excellently cooked and served by very friendly

breakfast, size of room, staff friendly

good parking and convenient location for shops and dining

traditional irish pub with great parking and friendly staff, beds really comfortable and great breakfast

booked online, 2 adults and 2 kids, they rang the following morning to say a mistake was made by the website,

there were some problems with wifi, a little cold during night for eastern europeans

wifi was not working at all but i didn't bring this to the attention of staff as i have mobile data

well used laundry bag in drawer

impressed by the staff and rooms and how the hotel is very clean and a new service is started of laundry to the

room service

the kids club was great, the kids really enjoyed it and myself and my husband enjoyed a quiet meal

kids club was great. breakfast was v good

really appreciated arranging to get our laundry done quickly with an outside service

wifi - very bad!

pool was great and the staff were mostly friendly

the wifi was great & fast as i had to do some work in the evening

great breakfast

throughout our stay the corridor outside our room was constantly cluttered with the used laundry and rubbish

room wasnt ready on the check in. black bags with dirty laundry left in the hallway late pm.

corridor to the rooms were full of dirty laundry bags and rubbish for the two days we stayed, couldn't get a

room was dusty, dirty carpets, dirty dishes from the day before not cleared at 9pm and all the laundry from

food was great, bar and restaurant

the front desk was the direct line for everything we needed, including laundry service, room service, and taxi

was also happy with the bar and the car park

no gym and ev chargers are not user friendly to use.

just the fact that the gym wasn't open yet, and no brown sauce at breakfast

downstairs bar is huge and loads of outside

third party laundry service was a huge

reasonable breakfast, accomodating laundry service

no personal laundry service on weekends, which staff on two occasions , gave wrong

dryer didn t work. loss of clothing with laundry service

where wonderful travelled for kids birthdays and box of chocolates were awaiting for us on arrival, hotel was

quiet, clean, well appointed room with free access to laundry

self service laundry room was a bonus, however could do with direct line to help as it took me a while to figure

stating laundry facilities available was a bit of a stretch, two machines and

great pool free laundry in the hotel, very convenient well furnished kitchenette

laundry room there was only 2 working machines and 2 dryers.

laundry service

onsite laundry, which is a nuscience when you are on a long haul journey and need to wash items that need

they picked up our weeks laundry and had it ready for us the next morning

to full laundry facilities would be great

an iron and ironing board in the room rather then having to leave the room to go to a separate laundry room on

it would have been nice if the hotel had laundry facilities for travelers

great being able to get the laundry done too

the breakfast was great and the staff were wonderful

great food lovely staff and easy parking close to everything

staff at breakfast were really helpful and the breakfast is superb

we also asked for a laundry service and this was also delivered in quite a short timeframe

dropped our laundry off to get cleaned (one small bag) and wrote a note of what couldn t go in the dryer

the staff was great! the laundry service and free parking was excellent. very comfortable bed.

it was clean. laundry was returned within one day.

the hotel is surrounded by shops and convenience stores and a laundry service

also be aware that laundry service is not available on sunday

bags of dirty laundry thrown on the

treated us on arrival with prosecco, lovely bar with live music, excellent breakfast

the food in the restaurant was excellent, only small complaint was breakfast on second day where poached eggs

bar should be free

new, beside lough corrib only a few minutes to salthill, breakfast excellent, room beautiful, the golf course

is not that i didn t like but was on the bottom level facing the parking lot

breakfast was fantastic

breakfast for two was really topz delicious pancakes, vegetarian breakfast mmmm great pleasant

the breakfast was also delish, lots of gluten free options which was a bonus

location- easy walk to most things; parking nearby; pubs, shopping and laundry service very close walk

laundry facilities a plus

as we were on a 16-day trip with only carry-on luggage and a backpack, we planned on using their laundry service

we had about 6 days of laundry done for about 72 euros and clothes came back wrinkled, some were inside -out

it was wonderful to be able to send out laundry, not dry cleaning and have it back the next day

goof up with the laundry

rubbish, empty wine bottles, glasses, trays of food, dirty laundry bags, take out bags and laundry carts strewn

bag of laundry and plate from room service to previous occupant outside my room door for 2 days

patio and bar over looking bay very nice

i thought the bar staff could have been a bit more

with period character features, very big room, huge wardrobes, with safe, robes & trouser press, laundry service

laundry service was also reasonable and prompt

staff are friendly and accommodating, our rooms were made available for early check in

wifi was poor. decor dated. lacking in options for vegans. pricey.

their room service breakfast was served promptly and by a very cheerful staff member

appreciate a bottle of water left in room and laundry service on premises

a call the night before were going to the hotel to say the kitchen's are closed

was no food available as the kitchen was being renovated

the breakfast area wreaked of gas so much (from the kitchen) that we couldn t bear to sit and wait for our

the most amazing bar ive ever seen

bedroom was beside laundry room that was in all night

oh, and hotel provided laundry service, and held our luggage on our day of departure while we walked around

also, i was told that laundry service was 20 euros

laundry services

there were many cleaning/maintenance closets in the hallways that were constantly open with laundry bags and

laundry was very reasonably priced

missed laundry pickup and directions to alternative on other side of town

wifi which they couldn't fix

room service breakfast was only available as a breakfast sandwich format

a swimming pool would have been lovely, but the jacuzzi and hot tub were great

dirty and disorganized, halls full of bags with the laundry of every room

didn t do laundry on weekend

information about my laundry could have been clearer, asked if it would be taken from the room and it ended up

also didn t like how the cleaning staff left all the dirty laundry in piles in the hallway all

laundry smell to room. bar and restaurant did not look as enticing as the many places nearby.

hotel has an arrangement for laundry with a nearby laundrette which was much needed and parking in a parking

just below eyre square, did our first week ,laundry as they send it out for 15 euro, very friendly

no laundry service or air conditioning

breakfast was good and plenty of choice

wifi wasn t great and no parking (but this is normal in galway and they give you a voucher toward

laundry cupboard was next to our room and you could hear house maids banging the door from an early

leisure centre and gym not available but thats not to take away from the many positives for the

salt cellar was empty when i got room service, obviously an oversight.

when we got back and ordered room service the staff where super helpful and the sandwiches where lovely

no gym

the room was clean and comfortable, had good wifi, tv, tea/coffee making facilities and a decent shower

wifi was difficult to connect so i didn't bother. tv remote did not work.

pillows - requested fresh ones - television didn t work properly only regular channels - wifi connected services

have been great would be the restaurant being open as we would have taken full advantage of the room service

for food late saturday night or room service at bar

laundry is always a problem when traveling, plan accordingly

laundry was expensive, i decided not to use that service

we are at the edge of the city and i did pop over the other side of the river for breakfast and laundry

early check in

heater didn't work, the room was old and run down, the shower sprayed everywhere, the wifi didn't work well

pool and food

entrance to the spa from the main hotel building

the bar is also very nice

attended a wedding the managers were rude to the kids servers and never smiled once it was not nice experience

the kids loved the pool but the highlight for them had to be the fairy garden

of galway - easy walk to the main sites but still quiet with many nice places to eat and do laundry

she even let us hang our laundry out on the back line

car park and wifi were free

very well maintained property with plenty of parking in front of home located on a quiet dead end street

the personal service, lovely location and full breakfast

was good, however the hotel seemed to be short of staff house keeping seemed to leave dirty laundry bags on

30 am following am the laundry truck arrived to pick up a lot of laundry @ 6ish - the bottles were picked up

40 collecting laundry or bottles from the bar

on monday morning the bins and laundry were collected, as well as what sounded like glass bottles

steam room good breakfast (not included in room rate but good value ) free parking inexpensive laundry service

internet was good and laundry is charged by the bag rather than per item which made it convenient and very

great location. they have laundry service.

more options for meals. room service for example.

were excellent very helpful and understanding- waitress at dinner particularly good and early check

staff very friendly and great with the kids, huge selection for breakfast , perfect location

listing says the facility had laundry but instead they only had the option of sending it out - very expensive

a little tired not enough drawers in room unable to use balcony unable r do laundry

wifi is poor

10 room service charge is absolutely criminal

the room service sandwiches could have been better

no dressing gowns and no bags to get your laundry cleaned

the loading area for laundry was directly outside our bedroom window. very noisy early morning

our room was above the laundry area and we were disturbed by the plastic rolling crates being dragged

food in bar is average with prices gone up, and portions smaller situated next to laundry room at night and

also the radio in the laundry on so loud we could hear every song and advert also from 09:00, not very conducive