wifi poor not clean breakfast poor very tired looking premises

beautiful breakfast and ideal location

traditional irish pub with great parking and friendly staff, beds really comfortable and great breakfast

great atmosphere in nice surroundings and great company with good off road parking.

comfy bed, tasty breakfast and friendly staff

impressed by the staff and rooms and how the hotel is very clean and a new service is started of laundry to the

well used laundry bag in drawer

nothing was too much trouble for staff in all departments ie household, bar staff, reception, waiters and

parking was hard to get cause there was dancing on in hotel

the facilities were good especially having use to the pool for the kids

great breakfast! excellent location.

the staff, the bar and restaurant, the location

drinks reasonable and bar and restaurant very well patronised by locals and visitors

and there was a lovely bar downstairs the staff were very

breakfast was the best

very children orientated children loved the mini golf friendly staff lovely walks

breakfast is fantastic 10/10, kids friendly pool, playground and crazy golf fab, mr browne bear got plenty of

we had dinner in the bar first eve ,it was fab

also in the gym a number of pieces of equipment need their worn handles re-covered with proper foam not gaffer

and room service were fantastic

like hotel where kids bring their grown ups

great kids facilities

like the bar in the breaffy woods

in the bar of the breaffy house, service wasn't good and there seemed to be a problem with reading the

muck around the playground made the kids dirty every time i looked at them

friendly staff,great comfortable beds,top class breakfast, very good location.

a special mention of donnacha the f&b manager for being such a gent and conner at the bar for the above

breakfast was fab! staff were good craic and efficient. made sure we had everything we needed

were so tired when we arrived due to a wedding the day before and taking a flight back to london early next

place to stay the staff were very friendly the breakfast was beautiful lovely and hot straight from the kitchen

central location and free parking

perfect location, plenty of parking

there was limited parking that we saw but we got a space and we had no issues

location was good. staff friendly and helpful. free wifi.

parking, wifi, tv all good

room service was offered and availed of but it was not the same

couldn't get through to anyone either on reception or room service using the phone when i was looking for a hair

wifi couldn't connect instructions poor remove for tv didn't work

great hotel and quiet rooms. very good breakfast. free parking.

were very nice only to willingly to help location was excellent very clean the food was very good room service

breakfast, size of room, staff friendly

liked everything about the hotel, the beds were super comfortable, shower was great and breakfast was lovely

residents bar was perfect for a few drinks after town

staff were great. very friendly. excellent parking. good food nice, clean room. good bar area.

close drive to city center ample parking options staff were helpful

really appreciated arranging to get our laundry done quickly with an outside service

very family friendly, pool was great! breakfast lovely. big room.

the complimentary fitness suite and spa are a great touch

we arrived early for the ladies day races and she sorted us an early check in so we could get ready, also the

very spacious rooms, great parking

only slight drawback for a 5 star was the lack of a pool or spa experience.

poor quality of breakfast and the room service forgot our room

it was so peaceful, the bar tender was attentive and we loved just sitting there

at hotel bar was a bit lengthy, but understandable given staffing shortages

but the hotel had offer that include dinner but could not book it room very nice as was breakfast room service

room wasnt ready on the check in. black bags with dirty laundry left in the hallway late pm.

throughout our stay the corridor outside our room was constantly cluttered with the used laundry and rubbish

corridor to the rooms were full of dirty laundry bags and rubbish for the two days we stayed, couldn't get a

room was dusty, dirty carpets, dirty dishes from the day before not cleared at 9pm and all the laundry from

very busy bar we didn't wait for a meal but had room service

great being able to get the laundry done too

it would have been nice if the hotel had laundry facilities for travelers

nothing for kids on site!

the new renovations are fab, the new bar is very

chef was an absolute gent,a very engaging professional who went out of his way to get the kids really good

the front desk was the direct line for everything we needed, including laundry service, room service, and taxi

hotel was lovely rooms comfortable and clean location was good free car parking

breakfast could have more vegan options but it was still ok.

didn't have breakfast.

50 for every time you ordered room service needless to say we took the option of getting drinks at the bar and

onsite laundry, which is a nuscience when you are on a long haul journey and need to wash items that need

they picked up our weeks laundry and had it ready for us the next morning

major downside was lack of iron in the room. going to the laundry room was a bit random

laundry service

we were put on the bottom floor room 117 where we had to walk past the laundry room which made noise all the

no room service and when requested for bar snack menu was told to go to pizza shop down road no laundry service

we also asked for a laundry service and this was also delivered in quite a short timeframe

the staff was great! the laundry service and free parking was excellent. very comfortable bed.

dropped our laundry off to get cleaned (one small bag) and wrote a note of what couldn t go in the dryer

it was clean. laundry was returned within one day.

also be aware that laundry service is not available on sunday

bags of dirty laundry thrown on the

plenty of free parking

large tv was great, comfy couch, mini bar, large shower, heated towels, bathrobes, free wifi made the experience

was the best breakfast i've ever had in europe

is the possibility of doing laundry on site

self service laundry room was a bonus, however could do with direct line to help as it took me a while to figure

quiet, clean, well appointed room with free access to laundry

great pool free laundry in the hotel, very convenient well furnished kitchenette

i was so pleased they had complimentary 24hr laundry facilities in their d wing

no personal laundry service on weekends, which staff on two occasions , gave wrong

dryer didn t work. loss of clothing with laundry service

third party laundry service was a huge

reasonable breakfast, accomodating laundry service

room service extra fast & delicious

we had about 6 days of laundry done for about 72 euros and clothes came back wrinkled, some were inside -out

location- easy walk to most things; parking nearby; pubs, shopping and laundry service very close walk

as we were on a 16-day trip with only carry-on luggage and a backpack, we planned on using their laundry service

it was wonderful to be able to send out laundry, not dry cleaning and have it back the next day

laundry facilities a plus

appreciate a bottle of water left in room and laundry service on premises

the food was really good quality (both breakfast and the bar food)

the noise from the bar went on until 1

i had some problem with wifi as it didnt always work.

breakfast was very good, although communication between reception and kitchen staff not so good (ie

laundry service was also reasonable and prompt

with period character features, very big room, huge wardrobes, with safe, robes & trouser press, laundry service

staff very welcoming ,breakfast was very good, also food in bar was good

wifi was poor. decor dated. lacking in options for vegans. pricey.

friendliness and helpfulness of staff. wonderful food. loved the breakfast!

location is great! laundry pickup and delivery - one load for just 10.50 eu. room spacious.

laundry smell to room. bar and restaurant did not look as enticing as the many places nearby.

information about my laundry could have been clearer, asked if it would be taken from the room and it ended up

didn t do laundry on weekend

dirty and disorganized, halls full of bags with the laundry of every room

bedroom was beside laundry room that was in all night

there were many cleaning/maintenance closets in the hallways that were constantly open with laundry bags and

oh, and hotel provided laundry service, and held our luggage on our day of departure while we walked around

also, i was told that laundry service was 20 euros

laundry services

missed laundry pickup and directions to alternative on other side of town

laundry was very reasonably priced

20% discount on my bill checking out which was overall a very nice gesture food ordered from the room service

no wifi in room. had to go to lobby or hallway outside my room to connect.

no wifi and small tv

goof up with the laundry

bag of laundry and plate from room service to previous occupant outside my room door for 2 days

rubbish, empty wine bottles, glasses, trays of food, dirty laundry bags, take out bags and laundry carts strewn

really nice gym that was easy to

restaurant food, overpice for the quality and waiting times just too long for family with young kids

no laundry service or air conditioning

just below eyre square, did our first week ,laundry as they send it out for 15 euro, very friendly

hotel has an arrangement for laundry with a nearby laundrette which was much needed and parking in a parking

ordered room service for breakfast so the man behind the reception look my form and

warm friendly staff... clean comfortable rooms.. fabulous breakfast

laundry cupboard was next to our room and you could hear house maids banging the door from an early

the kids pancakes should be included in the breakfast price.

tvs were not linked to the wifi and didnt have options really , parking is a nightmare am its also not

comfortable hotel with restaurant, bar, fast room service, rituals toiletries ( that i love), large ensuite and

wifi wasnt great

laundry is always a problem when traveling, plan accordingly

we are at the edge of the city and i did pop over the other side of the river for breakfast and laundry

laundry was expensive, i decided not to use that service

had a couple of drinks in the bar and it was great

room was open for early check in

pillows - requested fresh ones - television didn t work properly only regular channels - wifi connected services

didn't appear to be any room service and i didn't get an info on the restaurant or bar

strong, free wifi

for food late saturday night or room service at bar

breakfast was only average. room service trays left in corridors for very long periods.

the wifi was a bit slow.

entrance to the spa from the main hotel building

pet friendly accommodation still need some more flexibility

pool and food

be nice to have a proper duvet on bed, upgrade toiletries, room service could be expanded, electric converters

it was the fault of the laundry service

steam room good breakfast (not included in room rate but good value ) free parking inexpensive laundry service

the cleanliness. front desk staff were good. laundry service.

hotel and great staff but room was next to laundry and cleaning cupboard/lift, so noise from the banging of door

was good, however the hotel seemed to be short of staff house keeping seemed to leave dirty laundry bags on

of galway - easy walk to the main sites but still quiet with many nice places to eat and do laundry

she even let us hang our laundry out on the back line

the hostess is very kind and helpful, great local family run business, excellent breakfast, beautiful location

and the breakfast is out of this world we felt like we were staying with friends versus an unknown owner

off-road parking directly outside the accommodation

listing says the facility had laundry but instead they only had the option of sending it out - very expensive

a little tired not enough drawers in room unable to use balcony unable r do laundry

wifi is quite poor

pool facilities were excellent. ideal for kids. bed was very comfortable.

were second to none we ate a light brunch on arrival in main bar , then used swimming pool facilities both of

internet was good and laundry is charged by the bag rather than per item which made it convenient and very

great location. they have laundry service.

spacious and convenient parking.

plenty of parking, free newspaper every day and a great idea to have water available on the corridor

we had a late breakfast with a fabulous view of the bay, before leaving

laundry bags and hoovers were found in corridors during almost the whole day long in many areas

it was also nice to have a chance to get laundry done

food in bar is average with prices gone up, and portions smaller situated next to laundry room at night and

also the radio in the laundry on so loud we could hear every song and advert also from 09:00, not very conducive

our room was above the laundry area and we were disturbed by the plastic rolling crates being dragged

gent both he and all the staff in the bistro where the food and atmosphere were exceptional, the bar staff aaron

i was looking forward to a relaxing chill night away from the kids

we will come back again very soon to play golf as well

a spa and another bar be lovely

the hotel was fab and the staff were very accommodating when we requested a late check out