need updating need wing for adults trying to relax with no kids noisey with kids running

the golf course was beautiful but challenging to play

we love the property, especially the pool area and always take the time to walk the gardens

a spa

also, the breakfast was the best we had

kids dragging chairs across tile floor

breakfast was delicious and the coffee selection was superior to any other hotel i ve stayed at

really enjoyed the breakfast

the pool and hot tub could have been a little warmer.

the kids were hoping the pool was open, but we understand why it wasn t

enjoyed the hot springs pool, steam bath, the long massage and the walk in the woods and visit at the galleria

more choices on the room service breakfast menu.

the food was excellent, the grounds are very nice and the pool/spa was amazing

spa was next to the hotel very convenient, the food was excellent, and the staff were really nice

no railing to get in to indoor pool

nothing - it was perfect. we needed a kitchenette and laundry facility. this had it all.

pretentious laundry facilities

i should buy towels in walmart and wash it in laundry

laundry facility was not friendly for the guest stay short days

staff didn't aware us that the laundry and the kitchen would not be available must of the days of our stay

nice to have access to a kitchen during our stay

the pool is tiny.

good breakfast and the kids loved it

cleanliness, excellent customer service. the pool was awesome.

the pool to be bigger?

staff were so friendly and helpful. place was very clean and well kept. pool and spa were great.

the kitchen was great! bed was comfortable. room very clean!

kids loved the salt water pool

kitchen is well equipped

the fact that the hotel is pet friendly

first it was a 50 charge that i thought was the pet fee but turns out it wasn't as i wasn't told what it was

blood stains on sheets and room service at like 4:00pm?? what s up with that.

we enjoyed our stay, the children enjoyed the pool and free breakfast.

the pool was great hot

charges for pet($177

laundry facilities were sub par, ended up going to a laundromat

put my laundry in the plastic bag and i couldn't find it the next day, thought the staff took it by

pool and hot tub were fun. clean hotel. breakfast was good, kids enjoyed the pancake maker.

the smell of the chlorine of the pool is so strong

gym could have more equipment, even some free weights.

no laundry room for extended stays.

a small gym or facility to work out.

i had a very peaceful and restful sleep and the free breakfast was icing on the cake

breakfast options was limited.

the free wifi was good, breakfast was good and fast. free parking.

there was no laundry room for guests

pool opening time was too late especially after using the gym

the entire hotel from the parking lot to the room were very clean, and the staff was professional and friendly

breakfast not include for kids with booking

room service was the best my husband and i have ever had

it has the perfect location just across the parking lot of the mall

very clean, pool water is nice and warm and the gym is nice my kids enjoyed it.

kids loved the pool it was clean and water was

was offered beer/ wine while i checked in, given complimentary bar tickets, chatty and friendly

friendly staff, very clean room and beautiful pool, outdoor area to hang out, the location was excellent, right

hotel was very clean, kids loved the pool

the bar at the lobby and the view of the highway

kids liked the pool, breakfast was good but one of the staff came across as rude (i understood why

staff downstairs at the front desk and bar are incredibly fast and friendly.

came while a group of hockey kids ages 8 to 10 where staying

re just laundry, washing machine broke or wasn t functioning properly while i was there

love that we could do our laundry before leaving

last minute and because the credit card on file was in his name, i was almost turned away with 3 kids

had a lot of scuffs on the wall and lamps from previous guest also had a lot of problems with the wifi

requested a late check out and they accommodated graciously

the big problem for me was there is no laundry for guests to use

the room smelled like gym socks

many towels were provided and the fireplace was a nice touch

the bar closed early. the drinks were way too expensive at the vending machine.

just complicate to have the breakfast voucher every morning and essential gym.

the coin-operated laundry was very much appreciated for my 5-night stay

i like that the rooms have microwaves, and there is a guest laundry. both really useful

clean and modern. laundry facilities.

nice pool and gym. confortable room

the bed was extra comfortable and the location easy to find with free parking

laundry room is in the basement and needs a key to access

next morning a wonderful gent at the desk was only too happy to go to the laundry and get me 2 facecloths

wonderful wifi

great welcoming service from mr.anu. very accommodating with my request for early check in

stay the one night, did nor use the breakfast service

laundry available

excellent location - complimentary breakfast was very convenient for our family of 5 - very accommodating with

booked a two bedroom suite so my father could stay with my husband, myself, and our two kids

our kids had lots of fun and it was close to wonderland

booked a two bedroom suite so my father could stay with my husband, myself, and our two kids

the room was spacious and loved having laundry room available

excellent breakfast, free laundry on site and also printing services in office

room was not kid friendly, wires and dishes were accessible to kids, laundry was gross

my only complaint is about the laundry room

you have personal transportation very practical entrance and exits very nice breakfast excellent laundry

extremely poor wifi - windows didn't isolated well the noise from the road - had no cash for laundry, asked the

they have complimentary breakfast, free parking, self-service laundry and indoor pool

the on-site laundry facilities were a bonus along with the swimming pool

good breakfast, laundry room very useful and very spacious family suite

able to easily charge electric vehicles in parking lot

i utilized the laundry mat which was fine and the pool, but disappointed that there was no hot tub

plenty of parking

the water of the pool was cold.

were too many cars hanging out in the parking lot at night

the parking available around the entire building s perimeter.

staff were always pleasant, polite and helpful. guest laundry room was a bonus and very useful

i also like that there's laundry facilities if needed

was broken laundry was broken, hot tub jets broken my breakfast was gone bad

front desk service, room service, broken phone in room

clean and comfortable and the t.v. size and streaming services and wifi were very good.

laundry service was good, should have another an extra washer/dryer

cleaning was not done properly. no laundry service

they only had 1 handicap parking spot need to add more

we were disturbed nearly 4 times by room service or whosoever

about whether our room was ready or not which had us going to and down the elevator with 3 small kids several