the service is impecable, the included breakfast is delicious, an the lunch and dinner too, the pool is always

i loved the breakfast, pool & sauna. also, the wonderful service!

maybe more options for breakfast would be a good idea

breakfast beginning at 8 instead of 9

breakfast was so well done that i was almost worried that i had to pay extra

food wasn't amazing, but was still tasty! breakfast was by far the best.

the staff were super helpful and genteel and the spa services are worth the money

breakfast was poor

the breakfast is spectacular, and all our meals at the restaurant were healthy & delicious

breakfast was exceptional, the room was amazing and the spa services exceeded our expectations

and nice, the location good to walk around, the bed was big and comfortable and we liked the breakfast too

wifi

didn t have a chance to try the spa but everything was

the beds are so comfortable you won't want to get out of them, the breakfast is delicious, and the hotel grounds

the staff is very respectful, and there is a swimming pool, for a hot day

refreshing pool at this property is an excellent ending to a long day of exploring tepoztlan

wifi is not good at all, there really is no wifi in the rooms, you have to be in the hotel lobby to

hotel parking on unpaved and raw areas at the back

toilletries (had been given 2 very small conditioners and no shampoo) , booked a room with a huge spa bath and

wifi wasn t working in my room, staff was rude!

didn't order breakfast because it didn't seem like the food would have been fresh

pool and jacuzzi had no heater

the breakfast is really delicious as well would highly recommend staying - beds extremely comfy and

good location, excelente service and pretty hotel. breakfast si good ando according the offer.

the breakfast was amazing, the staff was kind and very attentive as well as supper friendly

room 8 was too noisy - it is directly next to the kitchen and laundry, and the staff sit underneath the terrace

just one thing the wifi connection was

the pool doesn t have a good bar service

view, beautiful gardens, beautiful rooms, and a delicious breakfast under a pergola of pink bougainvillea

restaurant service was great and the front desk gave us a late check out since our driver couldn t pick us up

wifi is bad but that is everywhere in tepoz.

is very near to the center and the mountain, the pool is clear and the food is good.

room had mould the rooms were cleaner at the weekend but during the week cleanliness dropped the pool was cold

the blankets, the old tv and there was no wifi

breakfast is available and served in tables located in front of the rooms, with a view on the pool

the pool was so cold

sorry we did not have breakfast. we left earlier

property is beautiful; gardens, pool, temazcal, rooms, terraces.

my bedroom didn t have wifi or a door for the bathroom.

pool not heated

when i tried to order breakfast at 8am was told kitchen did not open until 9am then it took until 10am to be

room was next to the laundry room so there was a lot of talking from the staff and walking back and forth in

would it like to had wifi in the room but at the same time it was nice relaxing without a smartphone or

my room was spacious, with excellent bathroom and spectacular views

pool needed cleaning

make sure you check if your room has wifi connection when you book if this is important to you

nice pool very clean

in restaurants, room service, pool area, and valet parking are high for what you get

clean great waiters in the bar and restaurant.

pool, watter dispensers in the lobby, cookies, tea and coffee in the morning and in the evening

restaurant was quite slow, the hotel was full of young families with screaming babies and spoiled kids, the gym

loved the gardens and the second pool because the water was at a good temperature even though we went during

parking functionality is not automatic; you need to call a guy to open the doors and so

the swimming pool

building has charm, the rooms are spacious, not too far from pools and garden restaurant

parking spaces are difficult to access.

cold pool

water in outdoor pool is too hot

trees and plants the atmosphere is amazing the room is modern and super clean theirs a swimming pool and theirs

no wifi

t spect much, tiny place, tiny pool like for one person or few children, hudge restaurant terrace, rooms are

everything. staff great. pool good. decent restaurant manager at restaurant was exceptional

attwntive staff very nice garden and pool

view from our room which felt like we were in the dungeon was the parking lot and rubble from construction

very clean and pretty hotel! loved the pool and garden area

location, super friendly and helpful staff parking and valet were super quick and convenient

forgot my wallet by the pool and the staff returned it to me an hour later without anything missing from it

com i could not get a room next to the pool on the second building away from the road

the inner gardens and swimming pool are great. the breakfast was really good.

the pool, garden, clean, the bed, clerks and attendants.

the room service excellent