the room was beautiful and super clean, pool, service, food, everything was perfect!

since this was the first time taking our twin boys to a resort, the kids pool was amazing, they loved it

they advertise free wifi but apparently it s only for one device

breakfast was always excellent two restaurants to choice from every morning, lunch and dinner was

at 9 is too late for young kids - we were in bed every night

extra touches , turn down service , access to club which was on 6th floor , stocked with a full bar , and lots

the kids club was amazing, the staff there were incredibly caring and worked really hard

food at the buffet (both breakfast and lunch) was not good , there was not wifi in the room and the ac was so

the kids club was amazing, the staff there were incredibly caring and worked really hard

the only edible food was breakfast

prices of food, room service, laundry etc are totally exaggerated

spa on-premises (btw great massage)

the long walk from our room to the pool.

we even had a spa day and tried the temezcal, we definitely recommend this hotel

we loved that we were across from the gym and walking distance to beach, town and restaurant

view, the rooms, the personnel, the pool, the beach, the food

great breakfast!

and inconsistent wifi -quiet and lacking atmosphere -no on site fitness centre & wellness facilities are

amazing view and grate space but they have the air conditioning boxes to just next to the privet pool and they

no wifi on the pool and beach. hotel need some rennovation, eg. pools showers

laundry service is too expensive.

the laundry staff very friendly and ready to support me.

it s intensive to walk around for the weather, we had kids and luggage with us

breakfast was amazing big selection. las brisas was very clean staff was very welcoming

were calm and very swimmable with young kids

the fruit plate at breakfast was large, fresh and delicious

we had a kitchenette and not a single thing in it

pool should be opened a little longer

we didn't have to reserve chairs at the pool

the wifi was really bad

our room had it s own cold tub where we cooled off regularly, excellent staff and great breakfast daily

architecture, different levels for privacy, big ocean view rooms, two pretty beaches, wonderful breakfast,

the hotel offers only breakfast but we were offered that they could help us with ordering food from a restaurant

breakfast was wonderful; fruit, yogurt, granola, juice, and an egg dish

an all day room service/food provider

lovely staff, great pool, yoga room, gym, spa, restaurant and beach

lovely staff, great pool, yoga room, gym, spa, restaurant and beach

if you have very small kids (we don't) some of the landscaping has steep slopes with sharp stones, you will

s no bar service until noon so you need to bring your water/food to the beach or pool until then

does not have a parking for guests, we needed to park on the street, but it is a quiet street within a gated

friendly and the hotel was located within walking distance of shops, restaurants and close to a laundry

staff was extra accommodating in letting us spend some extra time by the pool while we waited for our friends

is as described, clean, friendly staff, good wifi, hot showers

would stay there again oh great pool

weak wifi

definitely recommend a swim up room so you don t have to claim pool chairs first thing in the morning

the staff is amazing, the location is great. the breakfast is really good. the spa is superb.

the spa was incredible

the staff is amazing, the location is great. the breakfast is really good. the spa is superb.

only good thing about the club upgrade was breakfast in castaways

missing soap, towels and it was made up as a hurry up, not a good start also, i used the watch laundry service

we needed laundry done, they provided me with the phone number but after multiple attempts i couldn't connect

it didn't have mini fridge like i was hoping and the laundry service wasn't available

the pool area was fabulous except for lack of shade

we were travelling with our 2yr old and 10month old, the staff were amazing with the kids

beautiful pool at the hotel

parking on site was handy

let us have a very early occupancy time and a late check out as well

the kids' pool there is a cute giant mushroom as a water park

the hotel felt upbeat with music playing during the day and evening at the pool area

pool hrs control; 22:30hrd max. each room should have small fridge couple bbq available

additionally the hotel was very loud from road noise and pool goers

pool is nice. could be cleaner.

the restaurant and bar staff change the tv to english music when they can without being asked

was a very busy weekend and as such the pool seemed a little cloudy and could have done with more cleaning

also used their laundry service they recommended with no issues at all

cold water, loud party at the pool until late in the night with no intervention from hotel staff, laundry service

even when there are just couple of kids inside, it sounds like there is a hundred of them

near a big supermarket and the beach lovely swimming pool.

the hotel was charming but looked like it was going through some change. pool was great!

great pool

in other hotels in the area, it's common for stuff to be broken (a/c, phone, lights, wifi, etc)

pool was gorgeous

incredible view & friendly staff, nothing not to like ! plus the easily gave us a late check out

great views and gorgeous pool

private parking

the wifi was terrible, we could barely load a webpage

pool and internet were not working

pool was being fixed

small pool but was always clean

breakfast did not open until 7 am which was fine , but no access to coffee earlier than 7am is a

the bar staff were also very good and always ready to mix you your drink of choice

the tv was only in spanish which was a bit hard with the kids

breakfast was just fine, with attentive service

free parking

laundry was done perfectly in just 5 hours

my last visit the guest washing machine was broken, but we took a taxi to a local laundry (mina's laundry) and

also, the hotel has a washer and dryer that you can use to do your laundry, which was a huge help to us

parking was excellent

staff, great bar menu and facilities

rooms and the pool are very clean, the location is great (close to stores and less than a hundred meters of

the wifi was extremely slow. needs to be upgraded.

only problem was the construction going on with construction workers right over the pool area

all of the rooms were centered around the courtyard pool so it was quite noisy

very poor facilities, service, horrible wifi and very loud.

wifi worked well

wifi not so good

the wifi wasn't what it should have been so they had to put the router in my room as i work from home

wifi working but not very good

the price was high for this level of accommodation weak wifi

the wifi needs to be improved

didn't like the food in the main restaurant (breakfast and dinner)

i liked the pool

lots of families w kids as well as adult couples, which was a comfortable atmosphere

i didn t like the small amount of choice on food for breakfast, lunch and dinner.