2 nights before we had a 2 storey apartment around the corner, full kitchen/ laundry , lounge 2 bedrooms for

wifi

in room breakfast, so much choice including fresh berries

breakfast was amazing and she put a rush on it for me

kitchen good facilities

laundry worker, who parked his lorry outside the hotel on friday morning was incredibly rude to me

only complaint was the lack of wifi but there was enough wifi around town to do what we needed

bar staff also very friendly and

our room (room 11), though we had a sea view, which was great, the wifi was virtually non-existent

nowhere in the room or hotel did we see a password for the wifi and wasn't told at check-in

pet friendly hotel in fantastic location on river dee, great helpful staff, great food, good well

the bar area was far too small and the seating uncomfortable

wifi was free and worked well

breakfast also was really great, and we had it delivered via room service - it was a very speedy

public areas and surroundings, nice and smiley people, parking, nice food and view at the bar - restaurant

not a wide range on room service. however the food was great.

building, lovely spa and pool, food was excellent and the service and friendliness of the staff really made it

we had lots of hair on the bed probably pet hair and i called the house keeping

breakfast expensive

the swimming pool and spa is a treat

very welcoming staff..good wifi reception..nice breakfast.

very good all round. staff very friendly and professional. good parking, i will stay again.

and breakfast was excellent ,the staff were very efficient and helpful the bar was really busy and friendly ,we

i had breakfast and dinner in the restaurant and both were good

so nothing was to much trouble for them to make your stay even better , even the lady running the bar [ tuesday

parking but tricky

free wifi in our room - was very fast

parking seems to be the only issue

really nice bar & restaurant area

need a bigger pull out bed for kids now 6 are 10 as bed too small

the were very well serviced and room service worked very well

had room service for breakfast the first am and in the restaurant and both were very good

very comfortable, old fashioned charm, location, breakfast excellent, pet friendly

pet friendly, amazing staff. great venue

wifi was poor, almost non existent, which is unusual for this hotel

liked the pool but there were only handtowels available due to a late laundry delivery

good wifi. leisure facilities

room was amazing, huge bed, nice big desk, free wifi, a bath

the spa was ideal would definitely recommend

swimming pool. very good wifi. staff friendly. food very good.

the meal was delicious, beautifully presented, and showcased the culinary expertise of the kitchen team

tables attractively laid out in spacious dining room service at breakfast very

hotel is pet friendly and prior to check i advised i was bringing my dog

nice little touches such as soft drinks and a bar of chocolate in the fridge as well as fresh fruit provided

plenty of parking

plenty parking facilities

hotel was well appointed, and i loved the 'open plan' bar and restaurant area

wifi

all on the one level spacious dinning and bar areas

the room was very small and very noisy. was not able to connect to the wifi.

hotel was also pet friendly and we had our dog with us, staff was so nice to him

nothing much although the toilet in the bar wasnt working

parking was ample

wifi was poor and the rooms were quite small

the bar menu was lovely & breakfast in the morning was delicious with a good variety

restaurant and bar downstairs which was full of friendly regulars

dogs being allowed in the bar area.

the staff are amazing especially the bar man nothing is to much for him

friendly staff. cosy bar with real fire. steak and ale pie.

dog friendly bar with and open log fire

no laundry bag

to report on this part, we enjoyed our stay, even having a night cap at the bar where the service and staff were

breakfast was fantastic and the kitchen and service staff were faultless

husband's 60th, had an outdoor patio area which we couldn't use due to the constant noise of the kitchen extractor

a more open gym policy

there was dirty laundry in the stairwell i used to come down which i had to step round and the fixed shower

leisure facilities didn t hear it till tv was off so kept me up then too close to car park and laundry changing

sky tv, broken plug in bathroom, poor wifi in basement room, no bathrobes but provided when asked for

kindly prepared rose petals on the bed and complimentary prosecco for our honeymoon

sky sports and free wifi

the staff was awesome and very accommodating to our needs and special requests like food, laundry and drinks

wifi signal was a bit patchy but this is aberdeen and granite buildings do not a good wifi signal

wifi in my top floor room was a bit

was comfortable, service in the bar was great, fast and friendly and the breakfast the next morning was really

the bar was well stocked, and the prices were very reasonable

great bar and restaurant

and the room was spacious and a top class bar and restaurant below with great staff you can t ask for

access to parking is very narrow for big cars, still duable

attention given to residents despite how busy the bar etc can get

is a working restaurant and pub so room service was great

was no room service at all

have liked a music channel or radio station to listen too whilst getting ready to go out and felt breakfast was

the gym is very

room and bathroom, good gym facility and large fitness room

gym was good - staff were excellent

the room was clean and well appointed and room service was available 24 hours and nothing was too much trouble

car park to leave his car a get a taxi we told him we were calling the police he is known to the bar staff i

room service took forever, answering the call, taking the order and delivery of the food all took

the quality of food was excellent. parking was easy. the bed was comfortable.

staff are brilliant and polite, breakfast is perfect, parking is excellent

early check in because room

friendly and really clean kids had a great time

enjoyed ordering breakfast to my room for me and my kids

very clean and high standard quality and plenty coffee and tea and milk and tv was good pictures breakfast was

very central, clean, comfortable, toiletries, breakfast included, and got a late check out.

small bed dirty laundry towels

value for money helpfull staff nice bar clean rooms

and my partner went here for a night away from the kids, we will be returning and hopefully taking the kids too

the bar was beautiful and we all came back there after the graduation

only issue was wifi. signal non existent in the room i was staying. couldn't open a web page.

there was no pressing-iron in the room. also laundry wasn t on time.

breakfast plates were cold need hot plate

great value for money great space inside room and a kitchen to go with it

the breakfast was everything you needed

hotel , lovely staff , rooms were clean , tidy & big , lovely bar with friendly staff & locals will definitely

only complaint is for the parking

parking was difficult and you need to reserve a space as there are only 4 spaces

wifi was out but i was able to get mobile signal.

bedroom and bathroom were nice and clean - with good wifi throughout

the price is fantastic if you just need a decent place in central aberdeen to sleep with good wifi,

liked that it had a fridge, ironing board,laundry bag facility,and en-suite shower room

we had to find a place to do laundry

staff, great location, food and drink were good and reasonably priced, room service prompt, spotless spacious

drinks were a bit expensive at the bar but we did get 20% off our meal so couldn t complain much between that

good wifi

was a hiccup with my laundry they forgot to send it to be cleaned second day i arrived and once remembered it

i would stay again just this time no laundry

laundry service was reasonably priced and clean

we asked for an early check in . our room was ready when we arrived thanks

very pleasant great chioce at bfast bed comfy had a great nights sleep the bar was lovely and

were marks on it, they said they were short staffed so this might explain it and why all the laundry, carts were

and found it disturbing me falling asleep and when i woke up to get back to sleep a bag of dirty laundry was

the same thing seemed to have happened when calling the number designated for room service ordering earlier

both the dinner and breakfast were amazing and the staff were funny and

staff clean room room service - no need to dine in public alone clean facilities in room

the fact that the hot water was lovely and hot and there was free wifi and tv in the room!

wifi in our room was weak.

the wifi is not good, come and goes and sometimes it s not available.

just could not make the hotel s wifi work with my iphone - logging on needs passing through a third party

forgot to ask a wifi network/password and nowhere (and in the mail) wasinformation about it.

room was ok, nice soap in the shower, nice smelling laundry

staff to do my laundry, took them more then 12h, got promise to get deliver to my room, never happen after 12,

they were very helpful when i needed to use their laundry service

humid, could with air con, but that maybe because we were next to the laundry room that had the tumble dryers

fortunately we stayed on 2nd floor, near the laundry room, but sometimes a smell of smoke and cannabis entered

but there was no laundry powder/ detergent

only thing i could knit-pick about the place is that i paid 20 for laundry, but when i got my laundry back,

we had our laundry done by the hotel

this was sorted but there were insufficient towels and as the clean laundry bag was outside the room on the

great craic in the irish bar

location good. great for a noght away. breakfast was excellent

location brilliant staff beautifully clean, very quiet, parking on site with no charge excellent very happy

only criticism i have is the room service didn t replace tea and coffee etc just made the beds and cleaned

wifi was very poor in fact the worst wifi in a hotel we have experienced

staff were fantastic. breakfast superb. we had 2 small dogs who were welcomed by all!!

coin laundry would have been good too

no iron in rooms. had to go out to the laundry room

no room fridge and no laundry service.

didn't like the kids that were running up and down corridors at 2.40am.

wifi charger not working, extractor fan not working

staff, very clean room, great facilities including guest laundry, quiet location, very reasonable rates

laundry room with all supplies was free

laundry facilities on site

friendliness of staff, cleanliness of hotel, free laundry and gym if required.enjoyed our stay

the location. the facilities like laundry, gym and the room. we loved it!

they have only one restaurant. laundry is expensive.

also we were woken up both nights at 2am and 6-7am by staff in the courtyard moving laundry and empty bottles

the lack of laundry facilities

we'd been on holidays at that point for 9 days and we had laundry that needed to be done, but we were told that

woken up at 7 o'clock on sunday morning by staff pushing laundry carts across the car

0500 laundry carts wake me up while the go in and out of reception

a busy hotel, the other guests were very noisy and the hotel staff were moving trolleys with laundry around the

you were going passed loads of laundry to get up to your room

com that you have to pay an extra 10 for a pet

secure parking

lovely brand new place is modern and spa was superb

love the swimming pool and decor

breakfast was brilliant and the pool was very good for kids.

travelling with 2 kids, i found the rooms to be a great size to accommodate us comfortably

everything except room service menu

free laundry with drier was really handy and the bus into town is just out the door

the hotel is very comfortable, has a nice gym, and more importantly, the staff is always so nice, especially

excellent room, staff were polite and very helpful, good facilities and bar area

bar was lovely, room was dark when the sun was coming up

great design and comfort. food good. great gym and pool table

dirty laundry littering all corridors unable to pass with small case suit was very dated and fabrics

laundry is overpriced and although the room is cleaned daily, cobwebs in every corner

the hotel itself was fantastic with lots of parking and really helpful and sweet staff, i did not try the

wifi was very weak and unreliable, i should have made it clear but wasnt there long enough for it

room service, iron, hairdryer, tea and coffee and hot chocolate, with biscuits

laundry prices very high , cheaper to buy new clothes

functional, good for kids, a short walk to the airport

nice bar service to have a few drinks before the concert , excellent breakfast

all - each area with tv showing different things to suit different tastes (news, sports, movies, kids, etc

only real annoyance was a family on our floor allowing their kids to run up and down the corridor, nothing to

laundry is always an issue

modern, clean, quiet and late check out (12.00)

foyer has lots to keep the kids amused while i enjoyed a gin

wasn t really much in the gym

the rooms have carpets which is more of a personal pet peeve as i have asthma

no laundry facilities and too far from downtown aberdeen

bar staff and the breakfast team were so helpful too and nothing was a bother

good bar and a great wee gym a bonus

clean and comfortable and gym facilities

no room service had to go down stairs to pick up food its covid lazy service.

then open the door and tell them to move along which was a horrible situation to be put in with kids in the

even with the window closed it was just as loud and interfering with the kids sleep

the wifi could have been advertised a little better

room was massive and very comfortable, with freeview tv and free wifi

comfortable. very pleasant staff. handy for bar snack. good parking facilities.

lovely rooms and breakfast

gym facilities

early check in of 1400 and late check out of 1200 makes a huge difference

breakfast was not good

the current room service situation is rubbish for everyone , not just this hotel .

no point putting fresh laundry onto that

breakfast good

rooms are very clean and wifi is excellent

room comfortable, breakfast fine, check in smooth

dinner and breakfast were delicious

didn t like the room as i was above the laundry and washing machine and dryer on all night

laundry service is absurdly expensive.

i can't believe that no one from the laundry section hasn't noticed that

room was fine (room 429), but the laundry van pulled up practically outside my window and was making a racket

the location is very close to the airport terminal, 5 mins in the shuttle provided

hotel, the pool was an added bonus when staying with kids, we made full use of the facilities

i didnt use room service once and had to sort te sheets etc myself every day which wasnt much of a holiday in

the kids loved the pool

car - and the receptionist was fantastic at recommending taxi services and making sure we got an early check in

pool was cold!jacuzzi wasn't working. no room service

beautiful hotel, the bar is very nice

clean,lovely bedroom good parking ,staff very friendly

i liked the parking, where i could leave my car while at work

comfortable and location is spot on for my early check in

there was ample free parking

the airport for those that are flying, it has a fab bar and restaurant and the food is delicious, room service

check in was easy, room was immaculate with the lovely touch of a bar of chocolate on the pillow

stayed 3 nights never got clean cup or room service

we couldn't get connected to the free wifi in our room -- no problem in public areas.

large outside seating are and grass area for kids

bar was brilliant

parking was a bit crowded.

parking a squeeze if busy

staff were excellent, bar food and breakfast were very good.

brilliant property good location plenty of parking

breakfast was excellent, overall good value and fantastic service by staff

some, the location perhaps may be a bit remote and the bar is expensive but it is aimed at being a luxury break

and adding the most fascinating golf course i have been playing

the room was amazing, the spa was excelent, the setting of the hotel is so peaceful

hotel, lovely staff but the breakfast was inconsistent

wifi didn't work for us

the breakfast was excellent and delivered quickly and without fuss

com i am convinced the option stated breakfast included

only thing was the length of time room service took to arrive and incorrect but what arrived was still good

beautiful room/accommodation. gorgeous setting. enjoyed room service & breakfast.