guest services were limited, like items on the shelf to purchase; the guest laundry facility was actually the

is very close to the airport, has friendly staff, a good breakfast, a shuttle to the airport, and a clean and

shuttle service to airport was a great bonus too

yummy breakfast

desk personnel, kitchen, van drivers, cleaners, everyone

i also liked the laundry facilities

laundry helped so much to pack up and fly home

our room was on the first floor near the side doors, a sitting area, the laundry room, ice machine and elevators

was perfume on the sheets probably from your laundry detergent i've never stayed in a motel that had perfume on

downhill from there-people with pit bulls running around unleashed not listening to owner was in laundry room

and every door had piles of dirty laundry outside of it for the entire day

was overall a nice hotel my kids loved the pools

very nice pool and bar area

no free wifi included

they were excellent to my kids

i went to all the exit signs only to find myself outside, the laundry room and other exits that didn t take

only thing that i didn't like was that our window was a window to a hallway next to he laundry room

it could have been a reaction to the laundry detergent they use; i don't know

the kids across the hall were very loud

a bit dated but sees the are doing renovations- the gym is very small and lacking.

no laundry facilities

they don't have a laundry room to do laundry

ease of access, on site parking that wasn t too pricey. nice gym and pool!

24 hour airport shuttle

like being pet frendly

thing i would have liked to have had was a plastic bag for my laundry after showering to put in my suitcase

24 hr airport shuttle

desk staff especially mary, shuttle driver, bartender, cook, housekeeping were all superb

the gym very nice with great variety of machine and weights

we used the shuttle to the airport and back and the drivers were awesome

laundry took all day for one load and still wet

every hour a police car sat in the airport inn parking for 15 minutes

it did have wifi but no pool

lighting not good at the parking spot in front of the room (127)

the trash all over the parking lot

wifi too slow

cleaning supplies in gym no spray, no wipes , no sanitizer, no breakfast option

we didn t realize the pool was getting worked on until after we arrived!

shuttle took us at 4 am

the shuttle bus was on time and the driver was nice and the rooms were spacious

the smell of the elevator fact it s only one elevator laundry room sucks only two and two

continued to loudly burp over and over and over as we sat in the lobby waiting for laundry to get done

the mirror in the room was really a mess and the kitchen cabinets had some crumbs, but that s the only issue

it was okay for the price. i liked that the window opened and the mini kitchen.

the kids especially enjoyed the morning breakfast, and we all had a great time

laundry machine was broken & could not be used

i went to the front desk and asked for some and they said they thought there may be some in the laundry and

i would have liked laundry facilities to wash my clothes, but there wasn t any

laundry dont work refuse to refund money

hot tea all day and the laundry center was awesome cheap and convenient

the shuttle to the airport was 10 minutes late and overbooked so we had to wait for a second one which

staff were wonderful and breakfast was delicious.

we spent 1-2 hours at the pool and another parent called the desk to inform them we needed towels

hotels are significantly less expensive they advertise complimentary happy hour and breakfast bar

was clean, didn t have to pay for parking, people was nice and if u need something they try to make sure they

we utilized the shuttle to and from the airport with no issues

timeliness of the shuttle service to and from the airport was excellent

gym was very poor

shuttle on time(think ramona arranged)*the and driver friendly too

also as if that wasn't enough our car was broken into in their parking lot

if you had to pay a lot for it, i would expect there to be a laundry room and free breakfast, but there was

nice, clean room! facilities were very nice (indoor pool, guest laundry)!

we had to use one of two tiny microwaves in the laundry room

i also did not like the paid parking ($12 per day) and the lack of laundry facilities for the guests

there was also easy access to vending, ice, laundry and exercise

size of handicap room. and indoor pool

all great, loved shuttle service to airport

the pool was a little run down and could have used a cleaning. no biggie.

was very very busy the room was just okay the receptionist had to go and help the people in the kitchen wish

free parking and breakfast

from the two front desk lady's to both of the laundry lady's

there were laundry facilities on site which was very handy for us

tv channels are horrible and internet very slow and still no guest laundry

they offered breakfast and laundry on site

finally had to go find someone in the laundry

$150 deposit per room. laundry facility used a mobile spp

guest laundry price was high

i am happy about the laundry facility as well as pleased there was a pool that was open

guest laundry washer and dryer were awesome

we had several kids with our group that wanted to swim

laundry room was two washers and two dryers, one of each didn t work

need in it, it was very clean, the amenities are great like the pool, fitness center, and even a laundry room,

free laundry if you have a room

free laundry

new,clean, great breakfast, wonderful service and a great location

cleanliness laundry early check in

comfy bed great breakfast

i would have appreciated if breakfast was provided.

was swimming and there was a group of kids who kept diving in the pool and splashing every where

kids outside in the courtyard screaming and running around at 10:30 pm, i had to complain about

laundry facility needed improvement

clean room, microwave and frig, laundry for guest, good breakfast

the washer in the laundry room wasn't working

need rooms and pool

kids running up and down the hall laughing at 2am

laundry room wasn't good at all

pool was closed

the hotel offered free breakfast, free internet, and the parking was great

the hotel offered free breakfast, free internet, and the parking was great

free breakfast

needed to do laundry and didn t have cash

breakfast on our first day was good, plenty of options for my kids

the breakfast was easy, but good with lots of options. my kids loved the pool.

kids loved the pool and i utilized the gym

hotel was clean, staff were friendly, breakfast was good, and it was in a convenient location.

whoever is doing the laundry needs to wear a hairnet or something

early they closed breakfast

clean room delicious breakfast

were not following the capacity guidelines at the pool

breakfast was great

water was not cold laundry from previous guests left in the room 1st room was not cleaned and had to get another

the hot breakfast was a nice treat, too

the parking lot was well lit so we felt safe about our vehicles

parking and breakfast was crowded

tub water drainage stopper i did not like customers or maybe staff (on break) smoking weed in the parking lot

laundry was next to my room and seemed to be running all night

being close to airport, would have been nice to have breakfast earlier

breakfast

the breakfast and the indoor pool

excellent breakfast buffett

on-site laundry facility was a nice add however a little pricey: $2

laundry room was out of order

did not use wifi or tv, arrived late, and left fairly early

no parking fee. for your price , no free breakfast

the cafe, gym and the pool area were all closed

location, pool and employees

pool was fun

and an employee came to pool at like 8:45 and said we had to get out that management was closing it

loud, too many kids. snell of marijuana outside the hotel.

we couldn't enter hotel at night and had to carry two kids all the way to the front door

pool was cold atrium needed work

room service was expensive

was a bar outside the hotel but basically below our room

we had to call the front desk from outside the doors by the parking garage

very nice, very clean, very comfortable and quiet. really nice pool area.

free laundry was a huge blessing

clean, friendly atmosphere, free laundry room.

loved having free laundry this stay

the free laundry on first floor was a plus for the family

my girlfriend didn t want to leave and she really enjoyed the free laundry

was a little disappointed they didn't have a laundry room

laundry facility

room had several things broken, wifi did not work very well and the furniture was huge and bulky without drawers

wifi worked the first day and then i could not connect to it again

the pool and hot tub problem was the were kids diving off sides of bot and into water splashing and parents not

a nice, clean hotel close to the amiptheater, casino and plenty of restaurants

the bar tender and server at the element were amazing and super quick.

employees were very nice. our room was very clean, the pool was very clean as well.

the swimming pool was nice - warmer than most we've had at other hotels. convenient parking.

felt it was misleading with the parking and shuttle service

breakfast was awesome . loved the nice pool and comfortable beds

i hate to nitpick but it'd be nice if the pool was fixed. the listing did advertise a pool.

need better breakfast

the rooms smelled like strong pet urine

location. front desk. breakfast

laundry facility out of order

pool was closed,the laundry machines were inoperable

no laundry

the kids loved the pool which was also very clean

it was definitely worth the extra $ to have breakfast included

the laundry room was close by, but the washing machine smelled like mildew and you needed quarters to

kids were jumping in and out like it was a swimming pool, and we waited multiple times for 30

we appreciated the pet friendly hotel

were very impressed with the ease of parking and elevator close by

my kids are the pickiest eaters and there was something for everyone

room not too clean. no laundry bag in room. bed only made with double sheets. not comfortable

the ac did not work properly. think the thermostat is bad. the wifi is very slow.

everything was extremely nice there and the casino was clean

no pool..a pool overlooking the missouri river would be awesome!

it has a nice casino, to occupy your time

wish parking can be free and there are free laundry machines!

no guest laundry. parking was too expensive

great location, comfortable rooms, breakfast, gym.

that means no one could hear my kids

was excellent, complimentary breakfast was great

breakfast was good. variety of cold and hot.

new hotel, room size is amazing, full kitchen, clear bright bathroom, all new and modern

loved the suite set up with a full kitchen, the breakfast, the bar area.

comfortable and clean. excellent location and great staff. very good breakfast

could have added vegetarian or vegan menu in breakfast to cover global customers.

love that they have a fitness room and laundry room with easy access

the laundry area was clean, but it would have been much nicer to have had a vending machine in there

we also used the laundry facilities which i found clean and inexpensive

also a nice looking guest laundry facility

room was large and comfortable laundry service good gym equipment always

breakfast: expensive for low quality coffee machine not working so no espresso… low choice of

price for the breakfast was high for what is offered

breakfast is included in the cost of the room, it should be completely free

breakfast was listed as feee i paid 20 very dissatisfied

enjoyed the rooftop bar in the evenings and appreciated the free coffee in the lobby in the morning

super comfy bed, great room service, very helpful and friendly staff

no room service available on sunday morning! this was disappointing.

louis and the bar area was very festive and fun at night

room service was a little expensive

breakfast was wonderful and hot! glad we ordered room service

were in a room right next to the laundry service

laundry facilities

save some laundry cost

laundry room needs new washer and dryer breakfast needs real plates and silverware, very cheap

there was also a live bird in the laundry room

love the laundry facility

there was an evening staff when i came back from an event late named raya, who was absolutely amazing

pool closes too early at night

easy to find parking and accessible from the interstate.

was packed, rules not enforced, kids playing with life preservers and ropes in the water, running/screaming

nespresso coffee maker on each floor and laundry machines no charge

extra touches like the availability of coffee, tea, and boxed water in the pantry and of laundry facilities

gym space is only okay, actually a bit subpar if you ask me

the parking was free for the weekend in a secure parking garage

parking is convenient and right across the street, though i don't know how it might be while school

laundry room on our floor was ideal

the staff was friendly and professional. the room was clean. the morning breakfast was awesome.

my kids only wanted to swim for five minutes, which was unusual

easy check-in/out process. room in order upon arrival, adequate breakfast.

the gym was new and clean.

laundry available

leaked, ceiling was cracked and plaster falling down, washing machine put rust stains on our laundry, one tiny

and helpful staff (got a free pass for laundry), very centralized location for the city, felt

no bag for dirty laundry.

small stains on carpet in the room, smaller elevators, didn't care for the gravy at breakfast

the rooftop bar was nice, very pleasant staff

disappointed the bar was closed until midnight because of a private party.

ordered room service because i arrived late, and, i will tell you now, it's really worth it

full advantage of the extras like the rooftop lounge (i hear it has great views of the arch), room service, etc

if i wanted to get up at 5:00 am i would’ve just stayed home with my kids

bags of laundry day in the hallways for a couple of days. dirty dishes in the halls for days.

room service was very

have been nice to have a menu for the room service and information about other restaurants in town, but that's

free parking. very clean and very nice pool.

pool, nice outward appearance. staff helpful and accommodating.

don't know if our room was next to some pipes or the laundry room but there was a small annoying knocking noise

when i went to do laundry i wanted to use money it wouldn't let me.

at two minutes u til 9am, the breakfast offered wasn t replenished

the manager's reception in the evening offers snacks and complimentary bar service

its beautiful from the moment you walk through the lobby doors(which my kids loved because one is revolving

needed to do laundry but the machines only took quarters and i had no cash

no cameras in the parking lot

enjoyed the free parking for guest offered by courtyard

location, very clean easy free parking !

the bar and breakfast area were closed due to covid. i understandably but a big bummer.

i loved being able to do our laundry before the trip home

thought the pet fee was a tad high compared to other hotels i ve stayed at but understand the fee once i

asking your pets names, making sure we had sheets and blankets for the pull out couch

friendly service, room was clean, and plenty of breakfast options.

the morning staffed welcomed us with breakfast

no guest laundry onsite

the pool lounge was so relaxing and breakfast was fresh and delicious

at the grounds, there are no microwaves in rooms - might be critical for families with small kids

was a little uncomfortable with my kids there

the rooms featuring authors and book titles. the pool was very clean

no pool '' but there is a laundry and gym. continental breakfast times change on friday

my kids were disappointed that there was no pool but we took advantage of the ymca

breakfast was included and

was plenty of room for the kids to stretch out and relax and the breakfast was good and hot

was plenty of room for the kids to stretch out and relax and the breakfast was good and hot

restaurants and bar have excellent menus

pool and restaurants

they had entertainment at the bar in the evening

room and bed was very comfortable. room service was quick.

small bathroom. wanted a jucuzzi or indoor pool.

the breakfast is simple but it was good and we loved the gym

the location and the gym is nice

the lobby and bar area was nice.

liked everything except the fact the lobby bar didn t open until 5pm

wish that the bar would have had a happy and food service.

minimal personal hygiene and laundry items in the store

need a laundry room!

the front desk staff was excellent. the kids loved the pool.

the facility was clean, comfortable, and the complimentary breakfast was great

desk staff & kitchen staff were very pleasant and willing to assist. they were excellent!

we were able to do our laundry while we swam in the pool area

the parking was convenient and the room was impeccable and comfortable

the hotel was very clean. the staff was very nice. the breakfast was decent.

the kids and parents running up and down the halls, yelling all day and night

parking didn t accommodate larger truck

great workout room and laundry on site

no laundry here even..dry clean

they didn't always have change for laundry machines

room with treadmills, elipticals and dumbells, onsite laundry, plentiful breakfast food

was by laundry once workers came in i could not go back to sleep doors slamming loud conversations

finally at 12:25 am the guy came out and said he was doing laundry

we were next to laundry room and could here staff and/or other people going in and out all night

no towels at the pool, pool bathroom out of order

satisfactory, it is handicapped-accessible with an elevator, it has a clean, albeit modest, fitness room, and

awesome breakfast

there s a nice gym and laundry

liked they had indoor and outdoor pool,gym and laundry

really like that there is a laundry room on site for guests to use.

location , laundry,

good gym and swimming pool facilities and evening snacks and drinks in the lobby, laundry facilities good and