laundry available

leaked, ceiling was cracked and plaster falling down, washing machine put rust stains on our laundry, one tiny

and helpful staff (got a free pass for laundry), very centralized location for the city, felt

no bag for dirty laundry.

very clean and quiet! staff was very friendly. breakfast was good. love the pool!

there was also a live bird in the laundry room

save some laundry cost

were in a room right next to the laundry service

laundry facilities

laundry room needs new washer and dryer breakfast needs real plates and silverware, very cheap

don't know if our room was next to some pipes or the laundry room but there was a small annoying knocking noise

when i went to do laundry i wanted to use money it wouldn't let me.

like the hot breakfast but would've like it more if they had other meat options for the non pork eaters such as

in evening - for such a high class hotel - the availability of quality foods (basically bar foods are served or

there was loud kids running up and down the halls at night screaming

love the laundry facility

amazing they made us feel so welcome and acted like we were the only ones there they treated my kids ( 1 and 3

the kids especially love the pool here at drury because it is part indoor and part outdoor

having dinner and breakfast both included is a gamechanger

breakfast

finally at 12:25 am the guy came out and said he was doing laundry

we were next to laundry room and could here staff and/or other people going in and out all night

breakfast bar was fantastic rooms and facilities were very clean location was safe and great

free breakfast, free parking

very disappointed to find out fitness room was closed. should have been posted during booking

room not too clean. no laundry bag in room. bed only made with double sheets. not comfortable

the casino was a lot of fun and kept us busy

we we're really satisfied with our stay at your casino

needs a pool and a gym it s not spacious enough for a family either and there were bright lights in my face

the shuttle service is awesome

we were staying for a concert and for $20 got 2 drinks, 2 breakfasts, and round trip shuttle to the concert

ray and casino shuttle drivers were delightful to work with

it is close to the hollywood casino amphitheater.

room was nice. the bar area was nice and dinner there was good.

fact that if you wanted breakfast you had to pay and eat in their facilities own restaurant but kids were free

non-working television and wifi, a non-working swimming pool

the drain system was slow and no indoor poolud83dude12

is pet freindly

pool is tiny and was closed part of our stay.

breakfast

free laundry was a huge blessing

free laundry room--major item for longer stays or long vacations

my girlfriend didn t want to leave and she really enjoyed the free laundry

loved having free laundry this stay

laundry was free

laundry room was out of order

on-site laundry facility was a nice add however a little pricey: $2

were there for a soccer tournament and the moms had made names to put on the hotels for our kids and the

was surprised we didn t have a mini fridge. was disappointed the pool wasn t in operation.

the cafe, gym and the pool area were all closed

laundry was next to my room and seemed to be running all night

it was a nice size room. what i needed for the kids.

he came up to our room and saw we had our grandkids visiting and said he saw them running, which they were not

i was very happy with the room and how clean it was. also a nice variety of items for breakfast!

our night away from home without the kids turned into us wasting our money and driving back home anyways due

we stayed for 2 days and are room was next to the laundry room so every day at 9am they turned something on i

hotel was clean, well kept, staff were friendly and helpful, amenities were nice (pool, laundry, gym), elevator

room was directly next to the laundry facility

to my room had a strong mildew odor and my room was next to laundry room

excellent friendly staff . good breakfast. nice pool.

was listed that the hotel had a bar and a restaurant

slept late so we missed breakfast :(, we were so busy we didn't get a chance to even try out the pool

no hot tub. the pool was very cold. had handicap room because regular room wasn't clean.

a spot to place our own lawn chairs and were then harassed by employee kimmie bc our 14 yr old kids were not

was as listed 2 small bottles of shampoo, conditioner, 1small hotel 3inch by 3inch soap bar and 1/2 roll yes

laundry room wasn't good at all

parking and the construction

their breakfast was delicious as well

parking lot was being repainted so parking was a little inconvenient.

the room, there was a note on the door stating that we had to move our car by midnight into a parking lot of a

free laundry

laundry room was two washers and two dryers, one of each didn t work

need in it, it was very clean, the amenities are great like the pool, fitness center, and even a laundry room,

free laundry if you have a room

big walk in shower kitchen was really nice and the room was nice and clean and the staff and everyone there was

the washer in the laundry room wasn't working

clean room, microwave and frig, laundry for guest, good breakfast

laundry facility needed improvement

the staff was super nice, free parking lot, a good breakfast.

free breakfast

i love the breakfast buffet it offers a variety of options; the pool was nice(couldn't keep the kids out of it

location size of room and breakfast.

we took the airport shuttle and everything went really well on both the trip to and from the hotel

the bar was never open at during peek hours or most of the time

ran out of breakfast food at 10:00

continued to loudly burp over and over and over as we sat in the lobby waiting for laundry to get done

the smell of the elevator fact it s only one elevator laundry room sucks only two and two

breakfast eggs was terrible and dry

breakfast wasn't amazing but can't complain ud83dude0c and there was only one way to get to it ,

our spacious suite had 2 queen beds plus a queen sofa with a full kitchen

thing i would have liked to have had was a plastic bag for my laundry after showering to put in my suitcase

advertises that there is a breakfast however if you aren't given the coupon the breakfast offered is quite pricey

breakfast buffet was perfect

breakfast not included

outside disruption one night. unsupervised kids in the pool, workout room.

airport shuttle, food court adjacent to hotels far from city but metro from airport goes everywhere

a lot of people in the lobby, many kids not supervised.

the restaurant and bar entree prices were somewhat high

location, pool and employees

loud, too many kids. snell of marijuana outside the hotel.

ths lobby, sitting areas, bar area, etc were all very nice and very welcoming.

concierge lounge for appetizers and breakfast was a nice perk

loved the location and the great customer service. the gym was amazing!

pool was cold atrium needed work

concierge lounge was a nice perk for breakfast and a light dinner.

cleanliness laundry early check in

large group of kids but the hotel managed the noise well

didn't like that there was no free breakfast & the water on the pool was cold

breakfast didnt start until 0630 and i had to leave before then and there was no coffee set up in

the gym was small with no windows or obvious cameras, did not feel comfortable working out

needed to do laundry and didn t have cash

the room, food and pool

pool and gym were clean

they loved the pool

everything didn t make breakfast but i still enjoyed the stay

the 6th floor hallway near the laundry was dirty as well as the elevator

not only front desk bit maintenance crew to laundry staff everyone always smiles and will have a conversation

great location. easy to get to. clean rooms nice pool area. and the staff were all amazing.

the pool was fun for the kids

everything. it was clean, staff was friendly, pool area was fun and the food was good.

whoever is doing the laundry needs to wear a hairnet or something

early they closed breakfast

it was a good experience enjoyed the breakfast and the bar

in the kitchen did not work, breaker kept tripping for lights in the bathroom

it was a pet friendly hotel,that is why i stayed but the room was iffy

laundry facility

was a little disappointed they didn't have a laundry room

staff was very helpful, bar area nice, pool area was great.

the hotel was very clean and the kids enjoyed the indoor pool!

liked that it was close to the park and casino and other restaurants staff was ok check in was easy

guest services were limited, like items on the shelf to purchase; the guest laundry facility was actually the

is very close to the airport, has friendly staff, a good breakfast, a shuttle to the airport, and a clean and

yummy breakfast

shuttle service to airport was a great bonus too

wifi did not work bed was soft and uncomfortable no tissues in room air didn't work properly when i

i also liked the laundry facilities

comfortable, laundry room on site, breakfast included woth drinks wine and beer free in the evening till

downhill from there-people with pit bulls running around unleashed not listening to owner was in laundry room

was perfume on the sheets probably from your laundry detergent i've never stayed in a motel that had perfume on

it was nice to have a handy laundryroom

guest laundry price was high

$150 deposit per room. laundry facility used a mobile spp

i am happy about the laundry facility as well as pleased there was a pool that was open

guest laundry washer and dryer were awesome

from the coughing over the breakfast with no parents accompanying the kids it was a mess from the staffing to

very poor tv channels and no laundry

finally had to go find someone in the laundry

tv channels are horrible and internet very slow and still no guest laundry

they offered breakfast and laundry on site

from the two front desk lady's to both of the laundry lady's

and every door had piles of dirty laundry outside of it for the entire day

location to the airport, shuttle service, they accommodated our family with a room that had 2 beds and a pull

room was clean and spacious . excellent staff. swimming pool was a 10.

were stains on the cover and when i checked in i was not told abt the 15 parking fee then used wifi so paid 25

no room service

it could have been a reaction to the laundry detergent they use; i don't know

only thing that i didn't like was that our window was a window to a hallway next to he laundry room

i went to all the exit signs only to find myself outside, the laundry room and other exits that didn t take

secure parking area

the shuttle to and from the airport was a plus as well

they don't have a laundry room to do laundry

no laundry facilities

location to the airport and 24 hour shuttle service. very nice room!!

the man that shuttled us to the airport was so helpful and kind. i didnt get his name.

shuttle to the airport was great

laundry machines didn t work

laundry dont work refuse to refund money

i would have liked laundry facilities to wash my clothes, but there wasn t any

when asked for more linen, we were told the laundry room was closed, and did have a key to give us more linen

laundry room was battered, detergent dispenser ripped off of the wall and no detergent from the

laundry took all day for one load and still wet

the trash all over the parking lot

lighting not good at the parking spot in front of the room (127)

every hour a police car sat in the airport inn parking for 15 minutes

was no wifi like specified in online

shuttle runs 3 xs per hour on the 20/40/60

wifi didn't work. the restaurant was hard to find. beds were uncomfortable

close to the airport, nice outdoor pool.

was very disappointing to pay that much money and not have a pool when i called

it was very clean and the staff was really attentive. the burger bar food was surprisingly good.

the laundry room was close by, but the washing machine smelled like mildew and you needed quarters to

the pool and hot tub were excellent

so many kids in the pool while our infant was swimming but other than that nothing.

the food amenities were phenomenal and such a great service traveling with our kids

breakfast was amazing. people were so friendly. easy parking.

laundry facility out of order

no laundry

pool was closed,the laundry machines were inoperable

especially the lady serving breakfast and managing front desk at same time

for example, i didn't want a granola bar or a fruit but i could not substitute for milk and water

breakfast

excellent room and great breakfast.

shuttle on time(think ramona arranged)*the and driver friendly too

timeliness of the shuttle service to and from the airport was excellent

they also had continental breakfast for us at 4 a

water was not cold laundry from previous guests left in the room 1st room was not cleaned and had to get another

workout center no indoor pool incessant smell of marijuana subpar vending machines highly concerning elevator

terrific complimentary breakfast, nice pool area and workout room. nice comfortable room, too.

the breakfast was just okay.could have had a better quality of eggs and sausage.

there s a pool and amazing breakfast bar

nice, clean room! facilities were very nice (indoor pool, guest laundry)!

there was also easy access to vending, ice, laundry and exercise

we had to use one of two tiny microwaves in the laundry room

if you had to pay a lot for it, i would expect there to be a laundry room and free breakfast, but there was

i also did not like the paid parking ($12 per day) and the lack of laundry facilities for the guests

being able to do laundry.

the female cook during breakfast was a little rude.

no room service even after requesting

also, everything will be much better once the refinishing of the parking is completed

you could hear everything going on outside so it was impossible to sleep until the pool closed around 10-11

clean, comfortable, convenient with laundry facilities

the rooms were so clean and we loved that we had our own kitchenette!

hotel was clean, staff was exceptional, pool area and breakfast were great.

breakfast was good

the complimentary breakfast was great with good choices and portions

laundry facilities on site

i wish it would of had on site laundry facilities

no free breakfast. no laundry facilities.

no laundry facilities on-site. no refrigerators or microwaves in rooms.

no laundry facilities 2

you need new laundry service they're not doing a good job at all sheets should smell fresh

staff was really helpful, pool was warm and clean and the mall was less than a mile away!

the wifi consistently cut out on my mobile device (but not on my computer)

quiet, room service is good. staff are friendly.

parking and friendly staff

loved the hydration stations, the beautiful gym, laundry machines and vibrant bar area

the in house bar is also a nice addition that we enjoy

ruths' cris customers use the marriot parking

easy parking

free parking, eatery on site

pool was very small and water was very cold.

of the hotel is still under construction so the pool and gym were small and the parking lot was being worked on

of the hotel is still under construction so the pool and gym were small and the parking lot was being worked on

of the hotel is still under construction so the pool and gym were small and the parking lot was being worked on

breakfast was great and on time. location was great because of the outlets we went to as planned

very clean, bright, great staff and breakfast, very kind and helpful

torn shades visible in other rooms from parking lot.

the breakfast was really good and staff was really nice and pool was very relaxing

location is great for my visits to my daughter and the desk clerk allowed us late check out so we could spend

little dated, could hear parking lot noise which was really someone who kept locking/unlocking car

no laundry bags in room

did not like that there was not a guest laundry facility

no laundry facilities on site

love the staff and pet friendly attitude

the 2 ice machines closest to our room weren't working and the gym is very small and outdated

laundry machine was broken

space, location! full size refrigerator. laundry facilities. help desk

not much of a laundry room.

do not have a very good laundry room

laundry facilities are on site but not private

we were able to do our laundry while we swam in the pool area

great lobby bar and clean room.

the kids and parents running up and down the halls, yelling all day and night

parking didn t accommodate larger truck

the gym equipment didn't work, people were urinating in the parking near the main entrance

gym and indoor pool with hot tub

my older kids had a blast in the pool with my husband while i put the little one to bed

kitchen staff was very helpful and friendly

morning breakfast was hot and great for the kids and whole family

one gentleman even went so far as to get us some juice for the kids from the bar after it was closed

the laundry wasn t working but i don t use that anyway

also really appreciated having a guest laundry - very useful

no dirty laundry bag to take our dirty clothes home in

kids finally went to bed and then all was restful

it is my kids favorite pool of any hotel we've stayed in

no laundry service available

onsite laundry

accomodations, staff, pet area all satisfactory

loud guests (lots of kids) friday night - lots of door slamming

great underground parking availability

was very very busy the room was just okay the receptionist had to go and help the people in the kitchen wish

the pool could've been open.

swimming was nice, pool smaller than expected

timely shuttle

even though i had my own transportation, i saw where the hotel did have an airport shuttle

15pm a young gentleman went to the laundry room and said he could not help because he was not front desk

the front staff was busy inside the laundry area behind the front desk area and was pleasant when she helped

the gym, the laundry facilities, the area is safe and the rooms are clean

friendly staff. good breakfast

quiet and wonderful selection of breakfast foods

bags of laundry day in the hallways for a couple of days. dirty dishes in the halls for days.

female bell captain/shuttle driver was rude and extremely unprofessional

everything was cleaned, comfortable, awesome pool

we enjoyed the pool

like everything nice design , room service and restaurant, i recommend this hotel i don't know why the hotel

new, clean accommodation with great breakfast and laundry available for guests.

breakfast was alright compared to other hotels of its caliber i

breakfast was good and free coffee at any time

nice having a full kitchen in your room

breakfast was disappointing. oj was syrupy, sausage was super greasy. coffee was meh.

only 2 of the 8 laundry machines were working

perfert for a long term stay with nice kitchen & sitting area.

too many obnoxious kids in pool and fitness rooms

room was huge and included a full kitchen and high ceilings

too many obnoxious kids in pool and fitness rooms