the pool is very small.

the gym was the best hotel gym i ve ever seen

car parking , i have to pay additional fees to park my car

breakfast price

clean, friendly staff, great grassy area out back for the kids to play while the adults enjoyed the fire pit

the laundry room the first dryer as you walk in does not dry very good put quarters in 3x and still

did my laundry there, thank you for having washing machine & dryer.

only problem i had was i came in late and really needed to do laundry but the laundry room has to be closed at

i loved the free breakfast the laundry facilities and the fact it was on the bus line

noisy laundry next door to us

laundry looked like it hasn't been cleaned in some time 2 driers don't work and the soup dispenser

while hallway smelled like wet laundry

you are asked to put your trash and dirty laundry in hallways outside your door

laundry room floor filthy

the parking lot/location needed updates, lots of pot holes

no laundry bags for dirty clothes

i needed to do laundry and there was very little change to be had anywhere in the hotel

we were next to the laundry room so i m not sure if it was from the detergents or what

door out our window, an elevator, and ice machine on another and across the hall the non-stoop laundry

only thing i did not like was that some guests who were drinking at the pool opened the door and let the cold

also asked for change to do laundry and was told to get it from the vending machine what happens when someone

for fresh towels told front desk we had dirty towels did not pick up i had to take them to the laundry room

it was very convenient to have laundry equipment available

laundry soap free from front desk.

plus, they had laundry facilities which we desperately needed

friendly people and let us check out a little later because we were doing laundry.

was very lazy did not have housekeepers did not change trash did not rake leaves laundry facility was dirty no

manager was very greedy when i booked online to get a cheaper rate he charged me double for the pet deposit and

my pet had freedom other than that i didn't like anything about him or the place

accomodated us with parking for our trailor

laundry it s free as well is parking

full kitchen and free laundry

super clean and nice place to stay. super friendly staff. free laundry!

feels like home & free laundry facility

plenty of parking ..friendly staff.. free laundry.. great location

having several washers and dryers in the laundry room made that task faster and easier

the staff was very helpful when i asked questions about their onsite laundry facilities

road noise. room was near an exit and laundry room.

didn't get to use the gym or pool maybe next time

the pool was a little small

laundry facilities would have been nice.

10/10 they provide breakfast every morning

breakfast was great.

the airport shuttle was right on time

the breakfast is really really great

it's great to be able to do your laundry for free

the fitness center has lots of exercise equipment and the laundry facilities are nice

had a nice gym and appeared to have a large laundry room

also free laundry is nice

in our freezer didnt work and there are no ice machines on the floor, there was only 2 dryers in laundry room

dusty 2) carpet is very dirty 3) false add, it is not definitely similir to hyatt or hilton 4) laundry does not

wifi was broken the entire time

proximity to the airport; shuttle service was prompt; food from restaurant was delicious; food from the coffee

like the pet friendly option, parking seemed safe and room was very nice ans perfect for my 2 dogs

comfortable, and despite the fact that the hotel was crowded (i could barely find a spot in the parking lot),

the room smell like dirty laundry

loved the freshness of the breakfast, just the small touch of the salsa and cheese for the eggs was wonderful

liked the way the room was set up with the kitchen and living area being in the middle of the two bedrooms

didn't know this property was pet friendly

complimentary breakfast was a huge disappointment

i can comment is on my room the room was musty there wasn't a view it was next to the laundry, equipmentclean

facilities were fine, cheap laundry available

no included laundry service, unlike the hyatt down the road

did have to call to request the shuttle pick us up at the airport

great shuttle to airport. wonderful helpful friendly staff

i like that they have a laundry facility. the free breakfast has a variety of items.

home, and were pleasantly surprised that the hotel had some spare swim floats by the side of the pool

the shared parking lot with the residence inn.

the pool wasn t open

breakfast was delicious and the hotel was very close to lucas oil stadium and four miles from

nothing really - could do with bar & food all day but no biggie

location was close to our event, plenty of parking, hotel was clean.

has an indoor pool, though i didn't have time to go

free shuttle from the airport in zone 2. friendly staff!

staff, including the shuttle drivers, were friendly & helpful

effective and easy drive to weekend volleyball tournament at the convention center, new guest laundry

- wallpaper dirty and peeling, holes in the walls, doors peeling apart, washing machine in the laundry area

clean and free parkingfree

parking lot was nearly full when i arrived with a large van.

available parking

like the fact of guest laundry, breakfast in the morning in a sit down restaurant.

walking down the hall, housekeeping had bags of towels and laundry (comforter, sheets) just sitting in the

airport shuttle was free, on time, and easy to schedule or request/call

shuttle to and from the airport, only about a 10 min drive from downtown, very comfortable

convenience to airport and shuttle service and the restaurant inside hotel is good

lack of laundry

i put some shirts in to be cleaned, and the laundry failed to pick them up.

the people who work the front deck can make you or break you, he needs to be doing the laundry not working as

no laundry facilities

selection of breakfast items, ran out of food by 8am on a saturday morning) and she was gathering laundry in

to go outside the room in the cold to get wifi connection, had to ask for towels in the room there weren't any

the free wifi is a myth

easy to get to from the highway, comfortable beds, laundry facility, decent breakfast.

50 in the laundry room

stained, the microwave did not have a button to open because it was broken, the dryers in the laundry did not

nice laundry room on the 2nd floor made it easy to freshen up the suitcase

we liked everything about the hotel. parking/breakfast/rooms

room could have been cleaner. found dirty laundry in bathroom and trash under pull out couch

be good to have coins available at reception for guests to be able to use the onsite laundry

needs to check the laundry facilities

no pool for the price of the stay you should at least have somewhere to go and relax and keep the kids busy and

location was good. had a great gym.

we left for our event, when we came back we had no room service

breakfast was delicious and a wide variety of items

loved it was right on the beach and had a pool. great lil poolside bar too. not overly crowded

7 am while i was at breakfast the maid came in threw all my items away, and cleaned the room as if i checked

my kids and i were disappointed

the laundry facilities were not great.

room service closed @ 11pm

2pm)

room service amazing view was awesome beds comfortable

clean, great bar and restaurant.

my kids enjoyed the nice pool, breakfast was very delicious, everyone was so helpful and the room was definitely

room excellent along with breakfast and fitness room.

loved that the rooms had a full kitchen with cookware and storage containers

pool is bigger than most hotel pools

beautiful rooms and public area, excellent staff, always greeted. breakfast was good..

common area was very accommodating, the gym area was well equipped and the parking was easily

gym is amazing as well

wonderful big room, and comfortable beds; restaurant and gym was great

on booking was wifi in rooms

walking distance to all of downtown - loved it. great gym facility

facilities included kitchenette and laundry. also breakfast provided

pleasantly surprised with the size of room, the river walk outside the window, pool (not open), laundry etc soo

super spacious and we loved the kitchen

kids messing up fitness rooms and yelling in the halls, but someone corrected them that was on

if i had a child or pet they could ve eaten it and cause harm possibly

one of my kids received a piece of paper to put in their windshield

i thought there was a bar open in the evening but there was not

very clean , the room was nice my kids enjoyed the pool

gym carpet was wet and squishy in parts. maybe related to it being next to the pool?

one of my kids received a piece of paper to put in their windshield

no fan in the bathroom, dim lighting in both bathroom & bedroom, microwaves only on 3rd floor in laundry room

that many reviews and online photos show a pool - but, there is no pool (i a big deal with little kids)

it's connected to the mall, and has a really good bar downstairs.

i asked my husband to wait for the food and i went up to our room with our kids because i was so uncomfortable

gave us late check out and let us continue parking on site after we checked out

to pay $20 a day to park, to take my own laundry to front desk

front desk staff and the restaurant bar staff went out of their way to make our stay wonderful

pool maintenance,wifi was horrible. maybe add a printed tv guide.

the wifi was terrible. everything else was fantastic.

the swimming pool water was cold my grandson said and the hot tub was not working.

free laundry mat, great breakfast, social hour in breakfast are with free snacks and drinks.

hotel offered free laundry which was a nice touch but most machines weren't working so we were unable to wash

free laundry :) heated pool

close to the places we wanted to go. pool was great. free laundry. easy to get to.

laundry room

i went down got laundry soap and quarters

good wifi

the king bed with couch pull-out suite had a perfectly sized kitchen space to serve the needs of our 2 night

it was my mother,wife,our 3 kids,and myself

free breakfast, great value, pool & hot tub!

also, there were no guest laundry options, no service or washer/dryer

laundry facility, no fridge or microwave and the reason i was upset is because i was unaware of

pool area was very clean

our room was perfect for us to have privacy from our kids and they were so excited to have their own space

also the height bar going in the parking garage is warped and sags down

early check in and late check out! connected to skywalk

old and a lot of kids

there were a lot of kids in the pool and hot tub.

the snack bar had a lot of options, bed super comfortable, we didn t tried the restaurant since it was

no maid after first day room service was bad

not properly cooling, ruined food inside, filthy room, no laundry bag, alarm clock 10 minutes behind, (resulting

there was nothing that i didn t like except for the pool is too small for that size of hotel

location and amenities. the restaurant and bar in the hotel was awesome as well .

great gym and pool.

they also allowed us late check out

room service was hard to get ahold of

room service hung up on me

kids thought the bathtub was a creepy bathtub and i had to fight them to get in

kids thought the bathtub was a creepy bathtub and i had to fight them to get in

very clean. rooftop bar was very nice.

monument view and rooftop pool. bar staff was phenomenal!

so we had a view overlooking the pool and monument circle

the restaurant has limited selection for kids friendly foods

desk staff was very knowledgeable check in and out was good hotel was very nice and clean pool was clean everything

as well as they did not have room service

excellent gym

the spa was closed

to participate in the pool with their family which was located on the 6th floor right next to the gym and spa

gym , swimming pool and accesories were excellent.

clean and friendly staff very eager to help . the wine bar and grill were great used them lots.

kids would love it too

wifi non existent and could hear our neighbors

no hot tub and cold pool...but kids didn t care!

no pool, room service, restaurants open, etc

room service

love the bar and great food.

no pool = no kids running around

great location the bar and food was ok. staff were keen to please.

the rooms where kids small for the price.

the staff was perfect. so helpful from parking, check in, and room service.

smaller towels could save you laundry bills

and kitchen was closed, vending machine didn t work, beds are very small they say queen but that look

our room was above the kitchen and the smell of grease

clean, friendly and amenities. (gym, restaurant and bar)

swimming pool was in the basement and did not look up to date with the rest of the hotel

no kitchen or bar service, no room service, no access to the gym/spa

except the gym and the location, the hotel is old and overpriced, i think there are better options 5

the gym facility is the best i ve ever seen in a hotel

took a bit to get connected to the wifi due to it being wide open.

lobby a comfortable place to relax, restaurants and bar have great food, excellent staff, and top notch service

found dirty laundry from previous visitors under the bed

decent exercise room and laundry

our kids enjoyed the view of the streets below and the buildings around us

took the kids the zoo and the kids museum

wifi was a little complicated to access, we tried multiple times before calling the front desk for

i called and was asked to talk to the laundry department

they advertised 2 pools and a whirlpool. they only had 1 small pool by the hotels laundry.

laundry facilities lack of hot tub some front desk clerks were unhelpful and unfriendly'others were

pool and laundry were convenient

gym was tiny

the staff was friendly, every area of the facility we visited was clean (elevator, gym, dining area, room,

the pool was awesome for the kids

the wifi couldn't connect and tv had like 5 channels and couldn't do anything about

kids were upset

everything, enough said, i will stay there again. love the layout, with the kitchen.

the laundry room door was repeatedly locked and the front

very large bedroom, that felt like living in a studio - laundry room for an affordable price that can be paid

please offer an alternative channel ensure laundry room door

rooms were really huge pool was nice and clean breakfast was great

location. bars and stuff around it made it nerve racking having kids coming in at dark.

nice property, breakfast and bar was closed

we got great use of the pool

didn t have a qr code for our room to order room service

the pool was perfect for smaller kids

the pool and fitness center was nice and clean

great room and very clean. awesome breakfast and easy parking.

the location, the bar, the breakfast, the pool, workout room, and laundry.

checking in we were told laundry,gym,and pool location

i saw several people taking advantage of the bar area and also the charging stations across from the reception

the breakfast was a dream and i had such a comfortable sleep !

makes it hard for those who have kids to go to bed before midnight

the small kitchen was a bonus for night time snacks

new property with spacious rooms, nicely decorated and with well-equipped full kitchen which was great to have

friendly staff let us late check out for the wrap up after the marathon race

how close in proximity it is do lucas oil stadium. the small kitchen in the room was perfect.

i did not know they had a bar till we were checking out but it was really nice

hotel was full of soccer kids and parents, kitchen was not keeping the food filled

included breakfast was minimal

staff is super friendly and the pool was heated. rooms were very clean!

breakfast, swimming pool

breakfast was great

older home for a bed and breakfast

huge spa bathtub, breakfast basket, comfy bed, beautiful decor

she reached out early in the day as i had requested a possible early check in, to let me know the room was

little kitchen with free coke and coffee/hot

the room we had was nice and cozy nice spa tub over all the whole place was really nice definitely look forward

the location was perfect, about 10 minutes from downtown and there weren't any problems parking in the lot or

good off-street parking

breakfast and inn

great stuff. unique stylish set up. breakfast was awesome too.

laura lit the fireplace and the house is soooo perfect to stay and feel at home

elevator was broken laundry was broken toiletries were empty

were told by team members that they were in the laundry and will make sure we had them before the day was over

staff was incredibly helpful laundry machines worked perfectly incredibly close walk to

everything, breakfast was great, and the staff was nice and very helpful.

they have no bacon there in the breakfast room

staff was helpful and room service was delicious

we ordered room service twice, and each time the food quality was not that good at all

the room service food options were meat heavy and didn t consider dietary restrictions.

room service menu was really limted

the balcony off of my room had a better view so you could see the street below or maybe a rooftop bar would have

a hot tub anymore since the remodel), and there wasn't a breakfast or reception time, and the laundry was closed

the kitchen and living room area had to be my favorite

fitness room small and 2 of the 3 machines did not work

the beds were so cozy and the breakfast was excellent.

kitchen had all the basics plus some

laundry room right next to room i stayed in.

was really nice it looks like a good pool and jacuzzi it was good that there was a laundry facility the beds

pool area was nice, and saw they also had a gym, business center, and laundry room if needed

airport shuttle/free parking/free wi-fi/free hot breakfast/free usa today/free breakfast bags for guests in a

very nice hotel, breakfast was good, rooms were clean, outside area to hang out with very comfy beautiful

blanket and was told that they had none available but they would bring one to the room when the laundry was done

to pay for parking

they ran out of milk for breakfast - for 2 of the days we were there.

the pool was very nice and relaxing and the staff was great from check in to check out

the pool area looked nice and clean; however, we didn't have time to enjoy with this stay

they do have 24 hour laundry

laundry facilities and cheaper than some laundromats

did not have a chance to use pool

i don't like that breakfast $$ is included..brown bag fruit and muffin ..smh

the fact that they locked the front entry at 11pm liked that there is a security camera by the parking lot

floor, the ice bucket top was dirty, the bathroom shower curtain had mold at the bottom, only one laundry bag

a few things needing repair were ice machine on our floor and laundry facilities

brandon bar tender was fantastic- made the night fun!

kids couldn't swim very long bc it burned their eyes

location was wonderful, we stayed with a pet the room was large and have him space as well

you would of figured they would of salted the parking lot

no microwave in room, no open bar as was advertised, no one came to check on us, no one accommodated us with

bedding, pool, firepit on the patio & the hot tub.

the main reason we picked this hotel was one the price and the second was for the pool for the kids

the only thing i didn t like was that the pool water was cold.

breakfast was delicious

my hair incredibly smooth, outstanding customer service from front desk, housekeeping and the kitchen staff,

the pool area needs a little work. but my kids still enjoyed the pool.

pool is always clean and the space works perfectly for the little gatherings for my daughters bdays

i liked that the property was pet friendly!

breakfast could of use a few more options.

breakfast was good as well

wifi would go in and out.

for good hotel; a lot of choices of places to eat and stores near by; staff was pleasant; the breakfast was

lady that took care of the continental breakfast

free laundry machines

shower was held together with zip ties for shower head, kitchen equipment was total junk and way under equiped

we had a parking pass, so parking was no issue

close to my sister, simple, great people, kitchen available

lots of furniture outside in the parking

also has a laundry facility on site @ $2 per load

very bare bones amenities. internet, laundry, tv and thats about it. more of a nitpick.

the laundry room has at least 2 washers and 2 dryers, being coins

clean laundry facility onsite

laundry machines are clean.

dirty old stained linen dirty carpet thin walls broken laundry

was dirty needed vacuumed the laundry room with a total mess just very poor conditions of the hotel itself

the laundry room is a tiny closet and i m disabled i can t even fit in there.

the friendless of the staff. on site laundry.

only thing i didn't like about it was my puppy is in training for service dog and they charged a pet fee because

great facilities breakfast hit the spot and it's included in rate

the pool was nice, but a little cold

good breakfast and staff was great

loved the pool and gym

plenty of parking (free) right out front

parking available for park and flying with airport shuttle service

we were there for my brother's funeral service and the common area with the bar and food gave us the perfect

the gym had a variety of great workout equipment

specifically asked about a shuttle, and i was assured there would be one available

i was using the airport shuttle and danielle was very accommodating where i needed to get to and from the

pool was warm, though the water was some turbid, and yes, pool towels are provided

new place. was clean and staff were nice. breakfast was good.

pool was great for kids, breakfast was good, room was spacious and nice, especially loved the

the kitchenette and the disability like shower and that comfortable bed and tv it makes you feel like

very clean nice to have a small kitchen in your room

when checking in, he told me he doesn't know much because he is usually the laundry guy

too much detergent in laundry had over-powering smell

it was nice having kitchenette/laundry facilities

after calling the main hotel # & waiting 20 mins, worker came stumbling out of laundry room, obviously had been

location, it's very pet friendly

clean, love the gym and laundry facilities

free place to do laundry

great gym, laundry

this hotel was less than 5 minutes from the airport, offered long-term parking, and airport shuttle

kitchen setup and design, great price, great convenience - we're fans now

to airport for an early flight, they do offer a shuttle bus and park and fly options

it was better than expected, and the bar had a variety of craft beers

trip parking for 50$ a week

hotel was gorgeous, breakfast was delicious, pool and hot tub were great

i liked the free parking

sewer gas was backing up through a dry floor drain which seemed to be covered with padded (gym) flooring

i loved that this facility was soooo clean! i also loved the 24 hour airport shuttle.

they worked with the shuttle, to make sure we made it to the airport in time and even gave us that wake up call

pool and hot tub

the packed breakfast