place needs a general cleanup from the parking lot to the building

breakfast could of use a few more options.

breakfast was good as well

property was a little older, so there wasn t a fitness room nor a pool

even though we left too early for breakfast, lady saw that we had something to take with us

included breakfast was minimal

hotel was full of soccer kids and parents, kitchen was not keeping the food filled

the breakfast was perfect and the cooking staff was delightful

no breakfast,just oatmeal,cereal bar.yogurt.

staff is super friendly and the pool was heated. rooms were very clean!

the laundry area was right across from my room so you could hear that going the whole night

bed soundproof room great location laundry facilities on the same floor towels and wash clause appear new and

clean laundry facility onsite

laundry machines are clean.

i can do my own laundry!!

purposely booked this hotel for the airport shuttle

we were there for my brother's funeral service and the common area with the bar and food gave us the perfect

convenient and love the ev charging

the airport shuttle doesn t run 24/7

you stay at an airport hotel, it should not have to come as a surprise that the shuttle from the airport is on

pool was closed down the entire time we were there

the breakfast was

great facilities breakfast hit the spot and it's included in rate

good breakfast and staff was great

gym was nice

to go outside the room in the cold to get wifi connection, had to ask for towels in the room there weren't any

the free wifi is a myth

loved the pool

breakfast sandwich was very tasty

grandkids had fun in the pool.

covid breakfast option only

a little weird to get breakfast at front desk, but it worked

only downside but not major problem was the laundry

pool area was nice. continental breakfast was well above the average free hotel breakfast.

the pool & hot tub worked well as bribing tools for my four year old, he enjoyed swimming for hours and

the free breakfast was very good with lots of variety to choose from

pool area was nice. continental breakfast was well above the average free hotel breakfast.

i ask can t u take them out of another room then wait for laundry to get done & replace

wish it had a laundry romm to wash my clothes in. otherwise everything was awesome.

no laundry

did not eat breakfast.

great parking

for personal use sometime plus i was willing to also give the guy a great tip, i also use your laundry facility

great front desk, laundry facilities

i liked the fact there was a laundry and the hygiene

our room was clean, breakfast was good, we took advantage of the hot tub and the laundry room.

we had trouble getting clean laundry, towels and washings

breakfast was delicious and had multiple options

the pool was open, the gym was a decent size and building was beautiful

we were hauling a uhaul trailer and we had no problem finding safe, well-lit parking, we felt very comfortable

worth it they have a great breakfast, the pool is really cold, they have drink hour where you get 2 tickets per

had excellent breakfast, comfy beds, enjoyed the complimentary drinks

no laundry machine

had many empty rooms but had me preassigned to the end of the hall, a room directly under the laundry room

room was on the 1st floor facing the parking lot, and my curtains didn't close all the way, so would recommend

pool was not open

besides no parking lot camera's, two gas cans stolen from the back of pick-up truck

i wanted spa but did not see it even though the advert says there is

the bar in the lobby just reopened during my stay and was used by guests most nights

stayed before. clean room, friendly and acommodating staff. nice bar tender ;)

should have posted on the pool door that the pool would be reserved for whatever times to allow for others to

pool was smaller than anticipated. great for kids, but not big enough to do laps.

the ice machine located on first floor laundry room was always out of ice

all in all my stay was great, breakfast was also wonderful

the airport shuttle was prompt

the shuttle service and alllowing is to park our car there

i just wish the pool was open longer reply pretty

love the shuttle and the drivers

clean and very good breakfast

did not have breakfast due to dairy and egg allergies

breakfast was delicious and had a lot of options

there was a great selection for breakfast

laundry room and exercise room were convenient.. full kitchen including dishes. nice

great price for all you get. free laundry. free fitness. kitchen.

like the free laundry

no hot water in kitchen sink in our suite

the bedroom was separate from the living areas. the kitchen was large.

that being said the front desk staff lady was perfectly on point and heated our food up in the laundry room

laundry person went home early. couldn t get extra blanket and only one extra towel.

pet friendly

breakfast and a view of the parking lot wasn't great, but with covid nothing could be done about the breakfast

wish i d had time for breakfast.. it smelled good!

laundry room was right outside my door

the morning staff on friday was rude was a female doing laundry very colorful shirt everyone else was amazing

always wanting you to go green and save water and laundry expenses but without a towel bar to let anything dry

clean friendly laundry room quite. will stay there again

laundry room was nice to have available

the shuttle guys is friendly

breakfast could ve used some more options for healthy eating

free shuttle to the airport every 30 minutes 24 hours a day

they worked with the shuttle, to make sure we made it to the airport in time and even gave us that wake up call

it was quiet, exceptionally clean and loved the free airport shuttle access!!!!

that we couldn't use the shuttle and i had to pay for lyft and i was extremely uncomfortable with that

excellent service from the kitchen and housekeeping staffs

to the airport -staff went above and beyond- i came back with food poisoning and both the shuttle driver and

listed no breakfast available even to order to your room and pool closed was not noted at

hotel is close to the airport and offered a great gym & pool area

they even brought out xl board games for the kids to enjoy

free parking. new building. indoor pool. patio with tables and bbq.

shuttle service was great

a bigger selection of food for breakfast.

the breakfast was good

we were next to the laundry room so i m not sure if it was from the detergents or what

no laundry bags for dirty clothes

door out our window, an elevator, and ice machine on another and across the hall the non-stoop laundry

i needed to do laundry and there was very little change to be had anywhere in the hotel

pool was closed

no included laundry service, unlike the hyatt down the road

i can comment is on my room the room was musty there wasn't a view it was next to the laundry, equipmentclean

facilities were fine, cheap laundry available

the shuttle driver to the airport was exceptionally nice and very personable

when i saw the cockroach my kids and i packed up and left the hotel

the laundry room the first dryer as you walk in does not dry very good put quarters in 3x and still

there is a guest laundry (which i did not use), snacks, a nice breakfast

noisy laundry next door to us

only problem i had was i came in late and really needed to do laundry but the laundry room has to be closed at

did my laundry there, thank you for having washing machine & dryer.

laundry room floor filthy

laundry looked like it hasn't been cleaned in some time 2 driers don't work and the soup dispenser

while hallway smelled like wet laundry

you are asked to put your trash and dirty laundry in hallways outside your door

stores was close by....and the pool

nice laundry room on the 2nd floor made it easy to freshen up the suitcase

stained, the microwave did not have a button to open because it was broken, the dryers in the laundry did not

easy to get to from the highway, comfortable beds, laundry facility, decent breakfast.

50 in the laundry room

the hotel is very close to the airport. good wifi connection.

check-in and out process was easy, and the room and pool area were super clean

the pool was dirty and it has too much bleach i could smell it from down the hallway.

they also had a place to park our toy hauler overnight in the parking lot

ease of arriving, check in process, free parking

tv didn't work, gave us a different room. pool heater didn't work, so pool was cold.

great gym, laundry

clean, love the gym and laundry facilities

free place to do laundry

didn t like that the pool was in door so r that it didn t have a draw back too and it was

clean, love the gym and laundry facilities

was okay except for no coffee in room, no dirty laundry bag, fridge was dirty, toilet paper was only 1/2 full

laundry room at no additional cost was definitely a plus when you have to wash team uniforms every

the gym has what you need and the wifi works as well as you need

was close to the airport with a free shuttle

the convenience of a restaurant & bar on site was great

walking down the hall, housekeeping had bags of towels and laundry (comforter, sheets) just sitting in the

like the fact of guest laundry, breakfast in the morning in a sit down restaurant.

nice clean place, great staff, good bar with lots of tvs.

close to airport. shuttle,food. great room!

could not get the room cold, could hear highway traffic and the parking lot was horrible

dusty 2) carpet is very dirty 3) false add, it is not definitely similir to hyatt or hilton 4) laundry does not

offered a reduced rate for parking while we were on vacation with a free shuttle to and from the

very clean with a polite and helpful staff. good wifi

friendly staff, excellent food at the restaurant, and a free airport shuttle!

like the pet friendly option, parking seemed safe and room was very nice ans perfect for my 2 dogs

no laundry room

of my tv channels didn't work and also there is no laundry machines to wash clothes at this location and the

no laundry facilities

staff was slow to respond like we were asking them too much to either switch rooms or bring clean laundry, the

the people who work the front deck can make you or break you, he needs to be doing the laundry not working as

- wallpaper dirty and peeling, holes in the walls, doors peeling apart, washing machine in the laundry area

effective and easy drive to weekend volleyball tournament at the convention center, new guest laundry

available parking

breakfast not included. and it's at a restaurant inside a hotel, but must purchase separately.

nice and clean and bar was nice

the pool area was very nice. the entire hotel was very clean.

have a starbucks but they did not have the ecpresso machine working parking was atrocious and no breakfast

purpose for staying was to pick up one of my kids from the airport and the hotel offers a free shuttle to and

there was no water available in the lobby, according to the front desk water was available in the fitness center

no food places in the area no microwave s in the room and no room service for food ...

laundry facilities would have been nice.

the shuttle to the airport was on time and the driver was careful and very helpful

maybe the bar prices might be taf high, food selection limited but was ok

we enjoyed the outdoor pool and appreciated the poolside towels

the staff was so nice, and rhe food at the bar was excellent!

the breakfast was very good

didn't like that the breakfast eggs and sausage were cold and dry

breakfast

the breakfast food is terrible

the only thing that could have been a little better was the options for breakfast.

the pool was great and the laundry facility was a bonus

the pool was broke. i think it was the heater.

breakfast was great and there was plenty

check out staff was eating breakfast at the desk, parking hard to find

dated, dark parking lot

friendly people and let us check out a little later because we were doing laundry.

was very lazy did not have housekeepers did not change trash did not rake leaves laundry facility was dirty no

i didn't like the loud music from other guests at 7am that were playing it in the parking lot.

the parking lot had not been plowed, people parked crazy and a school bus was blocking access to the

accomodated us with parking for our trailor

amenities (ie: due to covid restrictions) no breakfast, pool which theya

rip-off if you have pets

reserved a room thinking it was a spa suite due to the website having false advertisement

wifi was poor connections and intermittent

love '' this place , free parking, breakfast, internet, very friendly staff, very calm atmosphere, very white

being able to cook and do our laundry for free was great

up such as rooms not being cleaned, toilet not working, hot water not properly working, stains on laundry based

in our freezer didnt work and there are no ice machines on the floor, there was only 2 dryers in laundry room

had a nice gym and appeared to have a large laundry room

it's great to be able to do your laundry for free

the room smell like dirty laundry

unfortunately the kids were bored

the room was so clean and had everything you could need--kitchen, desk, you name it.

even though another, nicer, hotel with a pool owned by the same company shares a parking lot, we couldn t

the kids swam and loved the pool

plus, they had laundry facilities which we desperately needed

also asked for change to do laundry and was told to get it from the vending machine what happens when someone

it was very convenient to have laundry equipment available

for fresh towels told front desk we had dirty towels did not pick up i had to take them to the laundry room

laundry soap free from front desk.

i like that they have a laundry facility. the free breakfast has a variety of items.

shuttle drivers excellent!!!!!!

the pool and fitness area, while small, are well maintained

lot is people hanging outside bar area drink beer and smoking marijuana

the location to the airport and shuttle transportation was good

laundry room right next to room i stayed in.

pool area was nice, and saw they also had a gym, business center, and laundry room if needed

was really nice it looks like a good pool and jacuzzi it was good that there was a laundry facility the beds

hotel had no cable no wifi

have a little more outside lighting for the parking lot especially for people with kids when it gets dark

floor, the ice bucket top was dirty, the bathroom shower curtain had mold at the bottom, only one laundry bag

a few things needing repair were ice machine on our floor and laundry facilities

there were also tons of little kids running the halls unattended and cutlery from room service just left all

the staff was very friendly and our bar tender brandon was the best

convenient location, friendly and helpful staff. food was fantastic, kudos to the kitchen staff

a hot tub anymore since the remodel), and there wasn't a breakfast or reception time, and the laundry was closed

the indoor pool was closed.

breakfast was good but employee had a hard time keep food stocked.

kitchen is equipped

over priced pet fee

full kitchen and free laundry

plenty of parking ..friendly staff.. free laundry.. great location

nice large clean quiet room and hotel friendly staff free laundry

feels like home & free laundry facility

laundry it s free as well is parking

blanket and was told that they had none available but they would bring one to the room when the laundry was done

great hot breakfast

comfortable bed, spacious room, good breakfast, friendly staff.

nice facility,loved the pool

the pool area looked nice and clean; however, we didn't have time to enjoy with this stay

they do have 24 hour laundry

laundry facilities and cheaper than some laundromats

w/c access - difficulty in the parking lot without having to negotiate car travel.

great breakfast

to have pool open

having several washers and dryers in the laundry room made that task faster and easier

road noise. room was near an exit and laundry room.

the staff was very helpful when i asked questions about their onsite laundry facilities

like it they were not serving breakfast as this was included in my package the gym was not open to guess which

wifi wasn t sufficient. worked off my data due to the lag in wifi.

the parking fills up rather quick

pool was going to close but they allowed us to use it for awhile anyway

bedding, pool, firepit on the patio & the hot tub.

in room, no open bar as was advertised, no one came to check on us, no one accommodated us with room service,

good parking

the man that made the breakfast was very helpful and polite

breakfast and the mini gym were appreciated.

pool, breakfast staff,

pool wasn't open and that sucked, but building and room was great for the price.

i liked that the property was pet friendly!

free laundry machines

room nice size, kitchen nice.

we had a parking pass, so parking was no issue

lots of furniture outside in the parking

my 4 year old and wife were very excited about the room with a kitchen and my son opened every drawer to show

dirty old stained linen dirty carpet thin walls broken laundry

was dirty needed vacuumed the laundry room with a total mess just very poor conditions of the hotel itself

the laundry room is a tiny closet and i m disabled i can t even fit in there.

the friendless of the staff. on site laundry.

parking lot was a little rough.

be good to have coins available at reception for guests to be able to use the onsite laundry

needs to check the laundry facilities

room could have been cleaner. found dirty laundry in bathroom and trash under pull out couch

we also booked a skyline top floor room which was outstanding and our kids really enjoyed it

no pool for the price of the stay you should at least have somewhere to go and relax and keep the kids busy and

7 am while i was at breakfast the maid came in threw all my items away, and cleaned the room as if i checked

breakfast bar was convenient, saved time and money

kids hated it

was perfect, bed was comfortable, staff were polite and friendly, friday's had room service

breakfast was delicious and a wide variety of items

the laundry facilities were not great.

food in lounge and room service was good

the hotel accommodated all of our requests, room on a high floor, king size bed, and early check in

clean, great bar and restaurant.

lobby fully packed with kids playing basketball games

free laundry :) heated pool

hotel offered free laundry which was a nice touch but most machines weren't working so we were unable to wash

free complimentary laundry was excellent. hot tub was outstanding.

free laundry mat, great breakfast, social hour in breakfast are with free snacks and drinks.

laundry room

to pay $20 a day to park, to take my own laundry to front desk

swimming pool is great

breakfast and bar closed

pool & hot tub were excellent. comfortable, clean, and right in front of lucus oil stadium.

wifi was really poor, borderline nonexistent

great gym. nice location.

wifi went down during the ncaa bball games

room service lacked providing clean towels. had to ask for fresh on a daily basis.

wifi is very poor

no room service

i went down got laundry soap and quarters

the gym was great and the pool was nice too, hot tub hot

the kids had a great time on our weekend getaway

breakfast, constantly being restocked, quiet eating area, 24hr fresh coffee in lobby and very

gym and pool amenities are nice.

location and pool area

pool is bigger than most hotel pools

pool was small and too many kids swimming late

breakfast tends to get busy and there is no place to sit for several guests

breakfast was good

no fan in the bathroom, dim lighting in both bathroom & bedroom, microwaves only on 3rd floor in laundry room

room service as stated on booking site no refrigerator in room not enough food options (especially

no pool for the kids and no complimentary breakfast.

i asked my husband to wait for the food and i went up to our room with our kids because i was so uncomfortable

also, when using the gym, there was a facilities worker kind of hanging around there and i was a bit uncomfortable

facilities included kitchenette and laundry. also breakfast provided

pleasantly surprised with the size of room, the river walk outside the window, pool (not open), laundry etc soo

the end of a very long work day, i inquired about late check out for the next day, and the pleasant person behind

were never able to connect to the free wifi

breakfast and the cleanliness also the convenience of being on the canal

the size of our room was very spacious and worked well for giving room for our kids to play.

food and bar could have been better

that it had a pool and gym

:) free wifi worked better than you'd expect from a hotel

2 employees working the breakfast bar and 1 just refilling the cooler, i waited for 20 minutes for a muffin and

i missed that when the room service came i had to use my jacket

the money i paid, the phone didn't work, had trouble connecting the wifi, no complimentary breakfast, and the

there was no room service

such a great place, location and decor! the trains are great, cozy and would be great for kids.

no pool, room service, restaurants open, etc

not properly cooling, ruined food inside, filthy room, no laundry bag, alarm clock 10 minutes behind, (resulting

from the front desk to the bar tenders who served her soda

free wifi was not usable

kids running up and down the hallway being loud all night until around 2 am

the staff was amazing at the restaurant in the hotel during breakfast and dinner at the bar the area was well

the kids (and parents) loved the pool and hot tubs

my grandkids had a blast in the pool

to find a person urinating in front of location message regarding late check out was not passed on shower had

the snack bar had a lot of options, bed super comfortable, we didn t tried the restaurant since it was

room service was only supplied if requested. hard time getting towels.

the staff was perfect. so helpful from parking, check in, and room service.

bar and restaurants were very accessible by foot

the room service was good, but the food wasn't anything great

the rooms where kids small for the price.

the staff from concierge to housekeeping to room service was so friendly, personable and accommodating

the room was great and so was the breakfast they serve.

i did not know they had a bar till we were checking out but it was really nice

breakfast was filling and good

the breakfast was super with a good selection of food

more space ) - the shower ( only 1 door on stall which can lead to overflow - only 1 safety grab bar located at

laundry facility, no fridge or microwave and the reason i was upset is because i was unaware of

also, there were no guest laundry options, no service or washer/dryer

hotel staff was wonderful and allowed for early check in and late check out

the kids loved the roof top pool, food and shopping centers all around

dinner - room service