great location, free parking, clean, comfortable and nicely decorated.

food breakfast

host was so incredibly nice. the accommodations were adorable and the breakfast was delicious.

little kitchen with free coke and coffee/hot

bed and breakfast was very charming and full of history

the only thing i didn't like was the parking.

breakfast selection

water could have been a little hotter for the spa tub

breakfast was good, but would have appreciated so meat options such as sausage links or bacon.

good wifi connection

potentially more options on the room service menu

ordered food from room service and it was good but not what i expected for the price paid

room service did not have 75% of what was listed on the menu

across the street from the garage food hall which is super fun when you have kids

the balcony off of my room had a better view so you could see the street below or maybe a rooftop bar would have

it sucked that the pool wasn t open

the room and pool

bar wasn t open

constantly disturbed by the kids knocking and banging on the door through the day and night

:) free wifi worked better than you'd expect from a hotel

), the fitness center, the pool, and the breakfast

a plus the kitchen with household appliances, and kitchen ware

room excellent along with breakfast and fitness room.

pool was shut down due to a chemical issue

well located, staff was super efficient and courteous, property is well maintained and breakfast was good

pleasantly surprised with the size of room, the river walk outside the window, pool (not open), laundry etc soo

facilities included kitchenette and laundry. also breakfast provided

super spacious and we loved the kitchen

the room was nice, i liked having the kitchenette especially with a small child

kids messing up fitness rooms and yelling in the halls, but someone corrected them that was on staff

lobby bar alexander's was a nice option

monument view and rooftop pool. bar staff was phenomenal!

no room service at night; was not able to receive a new set of sheets after accident

roof top pool was nice. nice view. within walking distance to everything. nice gym.

something happened with the room service on the last day of my stay

clean room with mini kitchen

didn't like how we had to use the microwave for everything at breakfast

hotel suite was very nice! breakfast was delicious!

the kids loved the layout

kids were upset

wifi not working

the wifi was slow

wifi did not work at all

the gym facility is the best i ve ever seen in a hotel

lack of in room fridge, dining options, on-site fitness facility/pool, shuttle etc

nice property, breakfast and bar was closed

i called and was asked to talk to the laundry department

they advertised 2 pools and a whirlpool. they only had 1 small pool by the hotels laundry.

laundry facilities lack of hot tub some front desk clerks were unhelpful and unfriendly'others were

pool and laundry were convenient

the pool was so cold.

laundry facility, no fridge or microwave and the reason i was upset is because i was unaware of

also, there were no guest laundry options, no service or washer/dryer

great location and large comfortable room. nice pool and hot tub.

the pool and hot tub was nice, but the area around the pool was really slick

massage at the spa was great and not expensive!

very clean. rooftop bar was very nice.

room service was hard to get ahold of

room service hung up on me

kids thought the bathtub was a creepy bathtub and i had to fight them to get in

kids thought the bathtub was a creepy bathtub and i had to fight them to get in

the staff was very helpful when i asked questions about their onsite laundry facilities

road noise. room was near an exit and laundry room.

having several washers and dryers in the laundry room made that task faster and easier

huge bedroom, clean smell, clean carpet, very friendly people, free parking and shuttle helpful

the pool was a little small

there was another entree or two to choose from room service for vegetarians would be nice to have bamboo

room service is over priced

to participate in the pool with their family which was located on the 6th floor right next to the gym and spa

the wine bar was closed

pool & hot tub

there were a lot of kids in the pool and hot tub.

room service took a little long, but my order was very beautifully presented and extremely high

the kids had a blast however the pool was too cold for me to get into in the hot tub was not hot enough

the kids had a blast however the pool was too cold for me to get into in the hot tub was not hot enough

early check in and late check out! connected to skywalk

staff was incredibly helpful laundry machines worked perfectly incredibly close walk to

elevator was broken laundry was broken toiletries were empty

were told by team members that they were in the laundry and will make sure we had them before the day was over

only issue is parking. it s pretty tight.

no gym despite the web description and the breakfast was appalling

not properly cooling, ruined food inside, filthy room, no laundry bag, alarm clock 10 minutes behind, (resulting

location and amenities. the restaurant and bar in the hotel was awesome as well .

the pool was freezing and so to stay there with kids was a waste of time and money for the pool to be so cold

i was beside a room that kids played in the hall way screaming at 6am in the morning

really like their reading area in the lobby, rotating rooftop restaurant, 24/7 gym and free wifi

bar open inside until midnight

quiet (random screaming kids in the am and some drunk girl being noisy about midnight) view was nice (12th

not able to get a late check out

wifi is very poor

common area was very accommodating, the gym area was well equipped and the parking was easily

found dirty laundry from previous visitors under the bed

decent exercise room and laundry

breakfast was delicious, included healthy choices, a good variety of things to choose from, and the

free water, good breakfast, and friendly staff

amazing fitness facility

the staff from concierge to housekeeping to room service was so friendly, personable and accommodating

hotel bar was great food and drinks. comfortable bed

service for pet was exceptional

i had 2 room service meals and they were

bar and restaurants were very accessible by foot

room to be bigger not understanding room service

the coffee bar was out of coffee and required finding an employee to refill it

loved it was right on the beach and had a pool. great lil poolside bar too. not overly crowded

breakfast bar was convenient, saved time and money

i wish there were hand sanitizer provided at the breakfast.

was closed for a private function without prior communication and then it took over an hour for room service to

night staff went out of their way to accomodate us with room service from the bar

thing i can say as maybe a little constructive criticism, if the pool is heated as advertised, then it

cleanliness of hotel. great bar area. we loved our room.

rooms , super clean , swimming pool the gym, location and windows views

checking in we were told laundry,gym,and pool location

the location, the bar, the breakfast, the pool, workout room, and laundry.

i wish the pool had a smaller part for small kiddos, also wish breakfast was later!!!

place just need to have more kids things to do since it's a family hotel

the breakfast was a dream and i had such a comfortable sleep !

no fan in the bathroom, dim lighting in both bathroom & bedroom, microwaves only on 3rd floor in laundry room

wanted a much higher floor, was no mini bar or robes

conner's kitchen was fantastic

com stated bathtub, kitchenette and mini fridge but none were included with the room

i asked my husband to wait for the food and i went up to our room with our kids because i was so uncomfortable

the laundry facilities were not great.

fantastic breakfast-loved the bar area

the hotel is a very nice facility. i really liked the hotel room; the bath room; the gym; etc.

gym cool towels and water available in gym , great

2pm)

be good to have coins available at reception for guests to be able to use the onsite laundry

needs to check the laundry facilities

room could have been cleaner. found dirty laundry in bathroom and trash under pull out couch

wifi didn't work took a full day to final call front desk and was sirected to another login code

the 24 hour gym was great

very large bedroom, that felt like living in a studio - laundry room for an affordable price that can be paid

the laundry room door was repeatedly locked and the front

please offer an alternative channel ensure laundry room door

the room didn't have much lighting. having to request room service the night before was strange.

we liked having the kitchen appliances in the room

smaller towels could save you laundry bills

didn t like that there wasn t any room service options for food

rooms were really small, the gym and pool were super small too

gym was decent

beautiful place with great location. also have an unexpected little package to my kids.

it wasn't a time for adult swim. there kids in the pool late

were a lot of unsurprised kids playing pretty rowdy in hallways and open spaces outside the lobby

good location, helpful staff, good concept(train cars) for the kids

such a great place, location and decor! the trains are great, cozy and would be great for kids.

so close to lucas oil stadium and restaurants. kids enjoyed the pool.

there is a free laundry room on-site, plus a lending locker where you can borrow boardgames and such

full kitchen and free laundry

laundry it s free as well is parking

super clean and nice place to stay. super friendly staff. free laundry!

nice large clean quiet room and hotel friendly staff free laundry

i went down got laundry soap and quarters

our room was very comfortable and the kitchenette was a pleasant surprise with a large fridge, lots of space,

a very nice breakfast selection and pleasant kitchen staff

the kitchenette was great and fixtures all updated beautifully

they even went overboard by upgrading our room (which my kids really liked)

to pay $20 a day to park, to take my own laundry to front desk

front desk staff and the restaurant bar staff went out of their way to make our stay wonderful

restaurant and pool were not open.

didn't like how early the pool room closed.

the breakfast just ok.

free complimentary laundry was excellent. hot tub was outstanding.

kids had fun in the pool and free laundry was super nice

we used the free laundry service to wash uniforms

free laundry :) heated pool

free laundry mat, great breakfast, social hour in breakfast are with free snacks and drinks.

more space ) - the shower ( only 1 door on stall which can lead to overflow - only 1 safety grab bar located at

very nice and clean. complimentary breakfast was good.

new property with spacious rooms, nicely decorated and with well-equipped full kitchen which was great to have

i did not know they had a bar till we were checking out but it was really nice

the room was great and so was the breakfast they serve.

they did not have a laundry area, but there is a laundromat next door

pool stay open later lol

staff was amazing and the breakfast was great too

room, nice bathroom, every day cleaning the room, free parking place, great breakfast, friendly servicedesk guy

breakfast was good

the breakfast was fresh and delicious

parking lot was small

secure parking

very clean and breakfast was great. kids enjoyed the pool.

the hotel is very clean and very pleasant, the swimming pool is clean and heated, the breakfast is very complete

was very friendly and helpful, free laundry services, rooms were amazingly comfortable and had a well stocked

it was very close to my job. i enjoyed the free laundry facilities. it was near the freeway.

it has a laundry & gym room which is convenient

loved the laundry facility and used it

very comfortable bed. nice to have access to a full kitchen. free laundry facilities a plus.

pool was not available neither was the on-site laundry during this stay

1 elevator out of service for 5 days laundry out of service for 5 days

we couldn't use the gym or the pool as both were closed during our stay

dove soap that s provided i love the entertainment system and i loved the free complimentary breakfast they

pool area was dimly lit and not stocked with towels

too many kids in the pool and hot pool so that adults could not use.

pool was closed.

00 for their wifi

pool, free breakfast, cleanliness, comfy bed, quiet.

didn't know about breakfast until it was over. with a group of hungry kids.

the buffet for breakfast was less than average. more selections and the eggs were too runny.

down had their kids out in parking early sunday morning running around waking people up

the buffet breakfast was good, with lots of choices-fruit, bacon, eggs, yogurt, oatmeal, etc

dollar pet fee, late removal of hold fees , which affects budget long after you have left is a too much as

i paid for breakfast but they didn’t wanna give to all of us (3 kids) plus us at first they acted like it

while hallway smelled like wet laundry

laundry room floor filthy

laundry looked like it hasn't been cleaned in some time 2 driers don't work and the soup dispenser

you are asked to put your trash and dirty laundry in hallways outside your door

shuttle service to airport

i loved the free breakfast the laundry facilities and the fact it was on the bus line

only problem i had was i came in late and really needed to do laundry but the laundry room has to be closed at

there is a guest laundry (which i did not use), snacks, a nice breakfast

did my laundry there, thank you for having washing machine & dryer.

the laundry room the first dryer as you walk in does not dry very good put quarters in 3x and still

i wish the breakfast was out at 6 or 6:30am

99 for breakfast (we opted for an outside breakfast option)

i paid 70$ extra for my pet and they didn t even let me in with him to the breakfast room

she was extremely helpful getting us a good quite room, directions to the restaurant, info about breakfast and

trippy hallway. no access to free wifi. towel shortage

i needed to do laundry and there was very little change to be had anywhere in the hotel

door out our window, an elevator, and ice machine on another and across the hall the non-stoop laundry

we were next to the laundry room so i m not sure if it was from the detergents or what

no laundry bags for dirty clothes

i thought i was getting a jacuzzi room and they do not have a jacuzzi room or a spa tub or hot tub also don�

we arrived late at night with two sleeping young kids and everyone we interacted with with so kind and helpful

breakfast was very limited and not complimentary

clean, friendly staff, great grassy area out back for the kids to play while the adults enjoyed the fire pit

no continental breakfast! however, there are many restaurants close by.

car parking , i have to pay additional fees to park my car

good amenities, free laundry, nice rooms, clean, felt very safe.

being able to cook and do our laundry for free was great

free laundry

also free laundry is nice

in our freezer didnt work and there are no ice machines on the floor, there was only 2 dryers in laundry room

the friendless of the staff. on site laundry.

dirty old stained linen dirty carpet thin walls broken laundry

the laundry room is a tiny closet and i m disabled i can t even fit in there.

was dirty needed vacuumed the laundry room with a total mess just very poor conditions of the hotel itself

excellent room clean breakfast was excellent

the room smell like dirty laundry

the room was very clean, the staff was attentive, and the breakfast was delicious

room was great for size of family with kids.

the kids swam and loved the pool

liked the way the room was set up with the kitchen and living area being in the middle of the two bedrooms

i like that they have a laundry facility. the free breakfast has a variety of items.

the location to the airport and shuttle transportation was good

my trip, i called the hotel and was told that the last shuttle was at 11pm

friendly staff. easy parking

home, and were pleasantly surprised that the hotel had some spare swim floats by the side of the pool

laundry facilities would have been nice.

the maintenance came in our room while we were eating to try to check the wifi signal and had a conversation

everything. service. breakfast. especially being able to cast phone to tv and use streaming.

good location to airport, clean, travel parking, free airport shuttle!! friendly staff!

the bar and dining area.

shower didn't get very hot, and there was no kind of laundry hamper or basket in the room

laundry room available on each floor

enjoyed my stay altogether and have no complaints except maybe offer free laundry

they gave us plenty of large towels and even provided towels for the small pool they had

the renovations they are doing are very nice, the pool area is beautiful and the breakfast was also great

the icing on the cake was when she provided me with laundry soap so i could have a fresh shirt for the next

asked for a towel and was told to wait until they did laundry

they told me that they were in the laundry room and bring them up shortly

room space, laundry, price

staff comfortable beds laundry

also asked for change to do laundry and was told to get it from the vending machine what happens when someone

it was very convenient to have laundry equipment available

plus, they had laundry facilities which we desperately needed

laundry soap free from front desk.

for fresh towels told front desk we had dirty towels did not pick up i had to take them to the laundry room

our purpose for staying was to pick up one of my kids from the airport and the hotel offers a free shuttle to

main reason we booked this particular hotel was for the hot tub and pool

attcked by wasp is horrible i wish i could get my adult night back away from are kids

have a starbucks but they did not have the ecpresso machine working parking was atrocious and no breakfast

premise provide a shuttle from and to the airport

dusty 2) carpet is very dirty 3) false add, it is not definitely similir to hyatt or hilton 4) laundry does not

was told prior to booking the pet fee was per stay not per pet i was over charged because i didn t have a

the shuttle drivers were excellent as well as the cafe and restaurant staff

problematic wifi

it's on a great location near the airport and also a lot of parking spaces.

effective and easy drive to weekend volleyball tournament at the convention center, new guest laundry

- wallpaper dirty and peeling, holes in the walls, doors peeling apart, washing machine in the laundry area

parking

breakfast was terrible

breakfast was to be included in the price & did not receive.

friendly people and let us check out a little later because we were doing laundry.

was very lazy did not have housekeepers did not change trash did not rake leaves laundry facility was dirty no

no wifi!!! the a/c did not work. linens, furniture, carpet, were all new in the 80s.

manager was very greedy when i booked online to get a cheaper rate he charged me double for the pet deposit and

provided wifi was an unsecured network

no laundry facilities

staff was slow to respond like we were asking them too much to either switch rooms or bring clean laundry, the

no laundry room

selection of breakfast items, ran out of food by 8am on a saturday morning) and she was gathering laundry in

lack of laundry

we informed her we had already vacated room and laundry just needed folding

pool i asked the breakfast lady and she was rude, and the laundry lady was rude neither could help

friendly staff, easy parking,laundry services available.

it was near an entrance near laundry/ mechanical room

area very small with just three pieces of equipment in small space; no laundry soap available at desk to wash

like the fact of guest laundry, breakfast in the morning in a sit down restaurant.

walking down the hall, housekeeping had bags of towels and laundry (comforter, sheets) just sitting in the

i wish the bar was open all the time

very clean and spacious room. it walls was great having a free shuttle to the airport!

airport shuttle

t do laundry because the hotel didn

pool was relaxing and love that laundry room was

the pool was nice

pool was out of order and was a huge disappointment

nice hotel, goood staff, great breakfast