the gym was excellent

require quite a walk from the entrance which is fine if you are a young healthy person without kids

towels, room service ended early, front desk would not pick up phone, nothing in the hotel room as far

room service poor. breakfast served in a box and cold.

the water drainage in the shower is pooling water up whenever used and have asked few times for maintainance

gym is located in basement next to laundry room -- creepy and hot

it was also nice to have a laundry facility onsite after we got our clothes wet in a nearby river

no breakfast arrangements. out of order laundry

free concer 200 yards away, easy to get pet to pet area

appreciated airport shuttle service

the location and value for money; it had a heated pool and laundry facilities

i also was happy with the laundry facilities

to get into the laundry room, with only 1 set of machines

we used the laundry room and it was clean

to navigate a lot of stairs/passageways to get to our car/ the laundry/reception etc

we loved the condo and the pool as well

- so on snowy cold night walking to spa in bathing suite or comes back to the room wet is very challenging

kitchen was very well stocked and clean

the pool/spa area was top notch and never crowded

had games, kitchen and fireplace

no plastic cups, water bottles, or laundry bags supplied

is plenty at the hotel to entertain a 6-year-old (and younger/older) kids--and i appreciated it: pool, hot tub

the lobby and bar and restaurant are all in one big open space

with some adjustment problems such as: the pool was not working for 4 days and this was very expected by my

very clean and well managed. good breakfast

great location for ski bus. great spa/gym area.

clean property, with spa and kids area

a lot of golf carts drive by, however, dogs also walk by which is a definite plus.

view of the golf course and surrounding mountains from our room

pool, location

there were huge laundry carts full of dirty bedding in the hall every afternoon & evening

evening front staff, a very helpful and nice woman, had our laundry washed and folded and put in our room

no plastic laundry bags in room. no breakfast was an issue.

laundry facility was being updated so housekeeping laundered two bags for free

the laundry was being remodeled and the staff washed my laundry

it used to include free breakfast but that stopped during covid

must have gotten placed in the pet building, it was so loud with everyone s dogs barking at all hours of the

there is free covered parking and one can easily reach several ski areas

did not try the breakfast

the parking it was far from your room and shuttle doesn t run 24/7

hotel facilities include a free laundry room, a swimming pool together with two small heated pools

homeless person was washing their sleeping bag in the hotel's laundry room

great laundry facility which i used a lot

great breakfasts loved the green juice

good continental breakfast, really unbelievably friendly and helpful staff, great room service (mmm pizza),

charge to use spa amenities is overpriced considering the services provided

almost sadly, after telling the room service people every day of the poor quality of the coffee, the last

room service 24 hours a day is great

these are so simple, it s inexplicable why room service can t manage better

room service

decor, convenient location, great room service and very friendly staff

good gym

great hotel, pool and hot tub and perfect location. close to everything in aspen

pool area at night was lovely

the staff was exceptional from the valet, front desk, room service... every area excellent..

the view from the rooftop heated pool and hot tubs was amazing

lacking breakfast option - for the amount of money we paid per evening, we expecting even a little more

hotel experience we have ever had with a pet

free mountain bikes and free snow bikes (with free helmets) were made available to me and my kids

including the staff (specifically josh and elliott) who retrieved a credit card for us from a bar in town and

free shuttles to and from the airport, around town and to aspen highlands

impossible to find someone at reception or room service

room service was delicious

best customer service and the free shuttle was amazing

the proximity to the supermarket was really convenient as was the shuttle service to and from the airport

is unfortunate that the roof deck pool is open to non guests

a shuttle was provided to our destinations in town

was a lot of construction going on and the trucks parked along the parking lot so it made it very tight to get

these are condos and all units have balconies with stacks of wood for the real wood burning fireplace

the kitchen was fully equipped

fireplace was advertised but didn't work

liked everything about the property from the courtyard to the amenities and very clean guest laundry plus friendly

the king bed was extremely comfortable and they had great wifi

breakfast was good compared to what other hotels are doing in covid time

room was exceptionally large, with great kitchen facilities, very comfortable bed, excellent climate control,

they also have an indoor pool that is clean and warm

our room was directly next to the laundry and housekeeping was very loud outside our door at 7am

breakfast was good and so was the laundry facilities

at the desk on monday morning, just a sharp, no smile, said goodmorning to her when i was having breakfast and

parking was well lit and close to

parking lot is very small

the location, that they are pet friendly, parking garage

the room that i got smelled kinda funky maybe because it s a room dedicated for pets.

new bar and resturant

best gym in a hotel i have ever seen

indoor pool