laundry facility was being updated so housekeeping laundered two bags for free

no plastic laundry bags in room. no breakfast was an issue.

service, free laundry service, free shuttle to/from airport and town, the hotel is right on buttermilk and so

was no laundry in the hotel

the laundry was being remodeled and the staff washed my laundry

parking far from your actual room and in snow the walk is a killer if you have to carry stuff and

could also hear kids shouting outside at night

throughout the evening up until 3:00 am and the property was serving them food and we know the kitchen closes

later we decided to step in for drinks at the bar , and there were only few tables busy

parking was a bit removed.

rooms are a little tired inside and the pool is very basic and not very big

pool area at night was lovely

good gym

the staff was exceptional from the valet, front desk, room service... every area excellent..

single detail was on point - amazing rooms, great gym, great food, i could go on and on

great laundry facility which i used a lot

hotel facilities include a free laundry room, a swimming pool together with two small heated pools

homeless person was washing their sleeping bag in the hotel's laundry room

location size of the room immaculate and very clean facilities breakfast

no spa (massage) services available

i was shocked with how we were treated, with our butler, the concierge, the spa staff

in aspen if you don t have a car but they not only gave us recommendations, provide us with a shuttle from /

location, amazing facility, great wifi, good restaurant, friendly staff

almost sadly, after telling the room service people every day of the poor quality of the coffee, the last

room service came at 8:20 am and knocked on the door our second day of honeymoon and woke us up

room service took forever, i was told not enough staff available

improve breakfast selections and extend time available for snacks.

lacking breakfast option - for the amount of money we paid per evening, we expecting even a little more

the view from the rooftop heated pool and hot tubs was amazing

hotel experience we have ever had with a pet

free shuttles to and from the airport, around town and to aspen highlands

breakfast sandwich was great and the service was friendly.

the rooftop hot tub and swimming pool are heated with fire pit seating and access to the bar

we also enjoyed rooftop bar and hot tub

breakfast was good and location was great, but really too expensive

location was great. did not have the breakfast.

bathroom is big and clean, the kitchen provide good quality cooking ware, and the jacuzzi is very good to use

close to town, full kitchen and overall really great!

service swimming pool /spa bus transport

to the holiday weekend it was busy and the parking lot was full

upgraded to a 2 br staff very friendly and shuttle quite convenient for short ride to

we enjoyed all of these places during our 3 night stay, with our 3 kids

loved the pool and club house but (thanks to covid) not always able to get a reservation

view of the golf course and surrounding mountains from our room

we enjoyed all of these places during our 3 night stay, with our 3 kids

clean property, with spa and kids area

no plastic cups, water bottles, or laundry bags supplied

finally, there is plenty at the hotel to entertain a 6-year-old (and younger/older) kids--and i appreciated it

my kids left with giving staff hugs as they knew them by their names and greeted them every time we

so much for kids to do, starting w/ the mini soccer pitch

location, the hotel is new and beautiful, kids friendly

it was also nice to have a laundry facility onsite after we got our clothes wet in a nearby river

no breakfast arrangements. out of order laundry

gym is located in basement next to laundry room -- creepy and hot

pool and outside of the resort need paint and updating.

, when it was way too cold outside ) , the door was not well insulated and it was noisy , and the gym has one

room service poor. breakfast served in a box and cold.

require quite a walk from the entrance which is fine if you are a young healthy person without kids

towels, room service ended early, front desk would not pick up phone, nothing in the hotel room as far

the pool was pretty gross filled with bugs and debris

nice room. nice pool & spa.

i also was happy with the laundry facilities

we used the laundry room and it was clean

to navigate a lot of stairs/passageways to get to our car/ the laundry/reception etc

to get into the laundry room, with only 1 set of machines

the location and value for money; it had a heated pool and laundry facilities

granite kitchen, 55 inch tv, fireplace

the pool/spa area was top notch and never crowded

v good bar and in-house restaurant the edge provided delicious german style fare with flair and a good

the room, the pool, the views, the mountains, the restaurant

excellent space in the apartment and well equipped kitchen

liked everything about the property from the courtyard to the amenities and very clean guest laundry plus friendly

the king bed was extremely comfortable and they had great wifi

breakfast was good compared to what other hotels are doing in covid time

room was exceptionally large, with great kitchen facilities, very comfortable bed, excellent climate control,

they also have an indoor pool that is clean and warm

our room was directly next to the laundry and housekeeping was very loud outside our door at 7am

breakfast was good and so was the laundry facilities

at the desk on monday morning, just a sharp, no smile, said goodmorning to her when i was having breakfast and

parking was well lit and close to

parking lot is very small