friendly staff, clean rooms, love the pool and hot tub & great breakfast.

breakfast and wifi

parking was being taken up by visitors to the trade show that was going on and this was unfair to

and they share a parking lot with the dow centre so we could walk to the theatre show we had tickets to

the breakfast was ok

complimentary laundry was very helpful

price was a little higher than we hoped but was manageable and the food/laundry options helped offset that

staff were exceptionally friendly and obliging and they provided free detergent for use in laundry and replacement

needs a pool!

pet friendly

i also did a load of laundry & the drain/spin cycle didn't work, my clothes were still soaked

when i arrived, only one of two washing machines in the guest laundry was working, by the time i left they were

time i would ask to be on the opposite end of the hotel closet to breakfast room, facilities, laundry room etc

clean. complete breakfast. one of the cheapest options around edmonton. free parking.

we did use the pool and that was very clean as well

laundry price per load

i feel paying $8 for a load of laundry is a little excessive.

my biggest complaint is the amount you charge people to do theyre own laundry

kitchen not nice and not clean

24/7 or room service till late

breakfast offered a wide choice of items and was very tasty

my kids were totally impressed with their breakfast choices and with how nice the breakfast / lounge

wifi didn't work right. stand in shower only, couldn't bathe the baby. noisy a/c.

once as i was putting kids to bed and the other at 6 am

was not cleaned properly, no shampoo, only decaf coffee in room, pool was freezing for the kids

location close to hwy out of town lots of parking for the larger trucks for the

the bar & patio need a makeover

plus free hot breakfast

breakfast- they provided a hot breakfast item (for us it was breakfast muffins- a lot of other

the staff was friendly, and the breakfast was good

to top it off the breakfast was delicious

swimming pool wasn t up and running

not the cleanest, no towels in pool area every time we went and bathrooms in pool area very dirty bathroom in

hmmm i liked there was a pool available.

too bad no sauna or hot tub, pool was a little cool in temp

across the hall in the laundry the floor had soap powder on the floor

breakfast/laundry.

the laundry

pool seems abit cold

breakfast and location and clean

amazing breakfast, lunch bags were so fresh and very thoughtful

pool is boring

cleanliness, welcoming staff, great included breakfast, kids enjoyed the pool, comfortable beds

pool, hot tub, gym and a delicious fresh breakfast every morning

the breakfast was very good and varied

the location was great, i noticed there was laundry for the guests and the staff were friendly.

would like to see an ev charger. no room service but you can get take out from the restaurant.

underground heated parking was nice, especially this time of year.

the underground parking is great,especially in the winter

love the underground parking

desk attendant, kitchen staff, and room attendants was excellent

breakfast was

room had a full kitchen, and large table

backed to the kitchen and was extremely noisy

easy access off the highway, ample parking. new facility, comfortable beds!

room, laundry availability, air conditioner, parking.

sink was plugged, mirror was hanging off the wall, dirty laundry in a dresser drawer

the room location because of my pet, they gave us a room on the first floor right across from the laundry

the room size was big. the kitchenette was stocked. the bed was super comfy.

i got the king room with kitchenette and it was so nice to have a good fridge, stove, and dishwasher for a

very clean and lots of parking

very convenient entrance and exit for my pet as the pet rooms were on the first

we loved the kitchen area with the tall bar to sit at

the two person spa tub was uncomfortable.

pool area was in need of a cleaning

reaching for the remote sounded like there were invisible kids jumping on the bed

the restaurant wasn t open for dinner and the parking didn t have plug-in s.

just the pool was on maintenance when we booked

good proximity to millenium place for kids to swim

the breakfast selection was very nice

was a nice, quiet hotel that had a great laundry facility for guests

was very spacious, breakfast options great, amenities such as laundry facilities and fitness room were great

the breakfast included also the edmonton journal provided and laundry can be done anytime and anything you need

parking, covered smoking area located around the back so people aren t smoking near the front

not stay, booked a room, arrived at 11:00 pm to find out they did not have a pet friendly room

pool and hottub was amazing

hotel provides an excellent breakfast

and pool and breakfast were awesome and staff were super friendly and

beautiful hotel, friendly staff,huge variety for breakfast, pool and gym were great

we used the hot tub and also the gym facility on site

no on site laundry

had to wait for them yp do ther laundry before theyd return deposit

hotel is home away from home as it provides facilities that make living convenient like laundry and microwave

they should have laundry service or coin laundry, we had to suffer because of this

train by the hotel was awful, my allergies were awful there so not sure i do we had a pet friendly room or

laundry machine was broken but repaired promptly, and they recommended a nearby alternative

in the future i would love to see lino floors in the pet friendly rooms

the hot breakfast was plentiful

the next day, we were served with sumptuous breakfast with a staff available to assist us

pet smell from the room

laundry machines were dirty inside

plenty of free parking

the layout of the hotel is easy to understand and parking was plentiful

parking could be better or designated hotel guests only parking

great gym, great pool and a wonderful clean, comfortable room.

having laundry facilities were an added bonus

tucked in the industrial area so less likely to have transients snooping through the parking lot looking to

nice staff at check in, welcoming and a beautiful lobby and room with amazing pool and hot tub facilities

great customer service, great rooms, great breakfast!

breakfast was phenomenal as always with good coffee

the location was deplorable, i was nervous checking in with the kids, then the parkade doors are stupid and

the restaurant and lounge/bar was conveniently located on the 2nd floor and offered very good food and selection

gym also great

they only one pool, its heated pool, my kids didn't enjoy because they can't soak in for longer time since its

the room space i s bigger the wifi speed fast

pool and water slide, as well as gym

amenities made this stay wonderful- we loved the gym, pool, waterside and hot tub

great pool for kids

not much! pool was a bit small with a ton of kids… but not much we can do!

the room service was great, and check in was very easy at the front desk. kind staff all around.

helpful staff, free laundry, ample parking, perfect location for our needs.

the walls are very thin, it sounded like there was laundry being done multiple times throughout our stay that

long wait for laundry

staff, very central location, clean as per covid requirements, on-site restaurant for takeout, laundry facilities

one laundry machine available at a time, in the 6 nights i stayed, never got a chance to use the

room 343 was very noisey and could hear everything from the pipes to them doing laundry all night long

basic toiletries provided (no toothbrush & toothpaste, no cotton buds, no bodywash soap), no laundry bag, no

and with the supermarket next door, laundry on site, and solid amenities it made for a really convenient

there was 2 laundry rooms next to us so you can hear laundry at 10am and the maids talk very loud down the

parking was easy and free

the public paid parking fees. no onsite laundry facilities.

the pool and hot tub were nice although the pool was not labeled for the depth in anyway

one of the treadmills in the gym was out of service :-(

the gym is quite limited, could get more dumbells, barbells etc.

great location room service was quick bed was very comfy hotel had a good clean feeling

the staff were very nice and the wifi was pretty strong.

no pool or breakfast but parking was convenient

pool and no breakfast offered

and lastly, needed accessible parking for the wife nope, others were parked in those spots without the

first day of my stay no power and wifi on and off, apparently 2 days of it

spa wasn t available during my stay

to celebrate our 10th year anniversary, upon arrival, they had upgraded our room and had rose petals on the bed

room service was expensive for what was recieved (barria

the gym and pool area is top tier

was a very nice place my kids are having fun facilities are clean staff are friendly and approachable we highly

really liked that you made arrangements with another hotel for the use of their pool while yours was under

room service was forgotten one night. took an hour and a half.

pet friendly

the gym facilities had been modified and relocated

it s also pet friendly which is also nice since dogs are people too

wifi did not connect with laptop

kids in hotel knocking on doors at 3am then hiding

nice modern rooms and room service

was busy during dinner hour -- we ordered room service and the food took +30 minutes longer than expected

no basic amenities were provided. no water, no wifi.

there was no slippers or disposable bags for our laundry

i had also asked for rose petals on the bed and a flower arrangement with a budget of 30 dollars

the views and leisure activities. pool and massage was too good.

the spa and pool area are fantastic lots of amenities

the pool and exercise area was well equipped and comfortable

no wifi or cable, construction started outside our window at 7am. definitely not worth the money

the kids enjoyed playing foosball and shuffleboard games while we waited for our food

no bar in the hotel where you could watch sports and eat dinner. i was forced to go to the pub.

get room service was a 4$ charge and 18% gratuity, no designated smoking area, jetted tubs when turned

to order room service saturday morning, no one answered, but i do understand there were a lot of rooms

room had no microwave, and no laundry room in the hotel

restaurant food prices put us off and food in bar was ok but my husband had to return his steak

staff were nice and available for conversations. i'd recommend their room service 10/10!

our room had incredible views, very clean and they accommodated our pet

didn t have great options to dine in, bar closed very early ( 10:00 pm ) no adequate parking.

there is no laundry. needs also renovation

the front desk taking cash money for laundry and stihl charging it to my room

no laundry faciallies.

nothing offered especially during covid not even room service.

there is even a wendys in the parking lot, an awesome church across the street and a casino within walking

it was handy having the laundry room to catch up on laundry

laundry dryers need to be calibrated

very clean and seemingly freshly renovated interior, laundry facilities, good location.

breakfast is limited to a few items. the laundry room was in poor condition.

liked the location, room with balcony, and laundry room

laundry detergent used was strong and caused reaction and itching of skin

there was a coin laundry, which was convenient

excellent value and i didn t have to do laundry to avoid fees.

but thats just me i know we got what we paid for but i would appreciate if the room had a dirty laundry bag in

a small window that looked towards the pool area

can think of something to alleviate the congestion of guests moving luggage and staff moving laundry around

would have been nice to have a guest-accessible laundry (self serve, coin or credit card operated) but it wasn

beautiful mezzanine where breakfast and happy hour is served

the location is great! clean rooms, decent gym and friendly staff!

even though there was a rush in the kitchen and our food was served only slightly later than expected they

was so well stocked, the beds were comfy, the bathtub was phenomenal for a soak, and the in suite laundry was

suite, close to save-on supermarket and restaurants, room clean daily, laundry, tv in all rooms, equipped kitchen

with full kitchen and a stacked laundry set

it was like having a small apartment, with both kitchen and laundry (and even the soap for it was included

it also had laundry which we used twice

security i found a guy in the laundry room with a safety vest on smoking crack and he had a bag full of

they have a laundry room for guest use

didn t use the kitchen stuff but normally would have

looks clean and spacious and love that theres an ample space for parking

s simple but has great room amenities desk/workstation, more extensive kitchen amenities like a kettle

albert & northwest edmonton fantastic self-serve hot breakfast on-site restaurant, laundry, gym & pool no

great breakfast, guest laundry, clean, and friendly staff.

laundry detergent wreaked making my wife who has multiple chemical sensitivity sick

my kids enjoyed the pool

the pool and hot tub were exceptionally clean as well

they also do not have laundry facilities open on the weekends

the wifi kept booting us out so we had to keep rejoining, which was irritating

the recumbent bike in the gym was not functioning properly

location is awesome. beds really comfortable. love having a fireplace.

breakfast was wonderful. location was good and hotel quiet

room as an apartment, 2 tvs, very good kitchen & laundry available

it has a small kitchen with microwave, stove top, cooking pans, coffee machine

the room itself was a 1 bedroom suite with kitchen

we chose this location because the family was already here and it was pet friendly

no restaurant, less utensils, tardy room service, incomplete gym

not clean, poor laundry, homeless issues

laundry facilities, but not the most straightforward

it was great staff was friendly. it was nice using the laundry machines.

there is a guest laundry room, snacks and beverage machines

in the laundry room there were two washers and two dryers, but only one each was functional

no laundry on site

a very small but added thing is the typical high quality best western laundry bags replaced with super cheap

laundry services advertised - this is not provided at the hotel and had to find a local laundromat

i wish they had a laundry room on site.

did catch someone breaking into cars in parking lot but let staff know and they sent security right out to deal

very comfortable beds guest laundry was a life saver!

the amenities! pool and hot tub, restaurant in the hotel, complimentary laundry facilities.

were a bit disappointed with our breakfast

wifi speed is good enough to stream and play online games

my kids enjoyed the quiet pool area

is different colors like old and new curtain was tear swming pool is not working and also laundry

pool, no restaurant, no continental breakfast, no laundry service

the laundry room needs to be open by staff ,

it has onsite laundry which we used while there :) we had

laundry facilities not accessibly available..

pool, hot tub , starbucks , gym, bar, restaurant

pool, hot tub , starbucks , gym, bar, restaurant

zero food on the premises and zero room service for food

rose petals on the bed, a bottle of bubbly etc...

i ordered room service breakfast the next morning to find out that it was mostly from an in-hotel starbucks

like about this hotel location and bar it s very specious

the pool was spacious and clean, same with fitness center

were swimming lessons being taught at the pool until 730

cookies, ample parking, well appointed rooms, location, spacious and welcoming front desk area

was somewhat dated with ripped carpet wifi tempermental no fridge and ice machine did not work however the staff

free laundry

they have a free laundry machine in the basement next to the workout room

buffet breakfast was good. service was pleasant. gym and laundry was good. comfy beds.

the hotel even offers complimentary guest laundry

the free laundry and the gym

every room in the property like fitness centre, laundry room, common washroom need a card to open

the laundry facilities were a great bonus

also it was nice to be able to do laundry in the hotel

complimentary breakfast was amazing, the facilities for laundry were super convenient and the kitchenette in

long wait for laundry housekeeping did not come to clean the room

the laundry facilities didn't work. tv: no movie channel, not even an option to buy.

fair rate, courteous & professional staff, lots of parking

having rickys room service in the hotel for breakfast was good ud83dudc4d convenient

lovely room, delightful staff, nice pool.

great breakfast

brand new beds and bedding. great wifi. good tv with shaw cable box.

wifi would cut in and out all the time, then it just went off

could do with improving the laundry system.

location was good, laundry services were ok.

quiet, i did get some good rest, the staff kept it clean and i was able to do laundry.

spacious room, with coffee machine. tv and wifi included. microwave came in very handy.

nothing, dirty unit with no alarm clock and broken shower- smoking room.

clean and new hotel with a nice swimming pool for the kids.

no pets allowed.

stayed here last year and booked again due to the friendly bar tender and good

parking was overflowing not enough handicap spaces

95 and kids are free

no laundry room

washroom floor, no kleenex, no knives, no popcorn supplied in room, low towel supply, no dish or laundry soap,

enjoyed having laundry facilities on site

only thing i didn't like was that i didn't realize there was no laundry detergent available for the washer/dryer

laundry wasn t ready yet during our stay but other than that we had a good stay at sandman

was a lady asking for trolley and she said there wasn't one even though i saw it sitting in the laundry room

to the hotel all in a row, right next to each other, on the north west bottom floor, by the laundry room and

laundry facilities were not available the dryer was not working when i try to use the laundry room

no laundry facilities

the laundry facilities

location, laundry, friendly staff

was available room was clean reasonable rates lots of pillows free parking pleasant staff laundry coffee, tea

toilet paper nighttime, overcharged for laundry services $5 to wash $5 of dry, my time you got your breakfast

very close to west edmonton mall. good breakfast. pet friendly.

free wifi was nice

beds, wi-fi was good, though we didn't use the swimming pool or hot tub, we did use the on-site laundry room

antibiotics, cream and antihistaminic, also on my way back home i took all my clothes to a laundry to avoid

bad, but i was just wondering if there's any way possible to add fabric softener to the towel laundry, towels

they had good breakfast.kids enjoyed the pool.they had laundry , gym and room service was good.

didn't like the low lighting in the bathroom in my suite, the lack of laundry bags, slippery tub (no non-slip

only 1 laundry room , 2 washers and 2 dryers which are quite old

the laundry facilities were cheap and siap and dryer sheets were complimentary

on-site laundry is only $1

operated laundry was fair price and the front desk supplied detergent and dryer sheets

no cereal in the morning for breakfast for my child

the laundry facilities are old, and in an unsupervised basement, which could worry anyone

wonderful staff, clean, great pool & hot tub (no kids after 10pm and pool was open until 12am), and amazing

had free slushies and free coffee at the front entrance was an extra nice touch for adults and kids

hot chocolate and coffee in the lounge was a nice touch and popular with the kids

lastly, the suite didn t come with any kitchen equipment, so we had to ask for everything

we made use of the common washer and dryer for laundry and that worked out well

enough staff to keep up with laundry or restocking of rooms

laundry has a token of $2.50

pool, breakfast and laundry

location, laundry facilities, bed,room, parking all good.

i was traveling with my 2 young kids and they were excited to use our vouchers for a nice breakfast the next

staff was super helpful and the pool was just what the doctor ordered to burn off all my 7 year old energy off

we really liked that the flooring was vinyl plank flooring making it just like home and very pet friendly

busy weeknd. full parking lot we had to park along fence friday at back of parking

very clean, restaurant and bar right in the building.

had a pool and hot tub as well as laundry services

of food very poor, cleaning service is bad, gave the hotel t-shirts for laundry and after 2 days when checking

laundry room wasn t as clean as it could have been and the dryer didn t work which was

parking, laundry available

i decided to use the laundry as advertised which cost $3

between the broken laundry machine, broken vending machines, cleaning staff touching my belongings and going

it has nothing to do with the kitchen, but i ve been here for a month and a half and the laundry services

we had to turn the heat on at night in june (it was raining and cool when we stayed), the laundry facilities

breakfast was terrible. laundry was broken. a lot of questionable clientele.

laundry services

on site question laundry

room faced the parking lot and so we had a huge bright light shining into our room at night

the breakfast was delicious and had great selections

will be nice to have hot breakfast again ! but everything was fine

loved the pool and waterside

also liked that it had a laundry facility

great pool for the kids. close to all amenities.

size of breakfast room and pool area

the room was clean and modern pool hot tub

great breakfast

spare cots, supplies and laundry were located in the parking garage in plain view and exposed to vehicle exhaust

its sounds like someone is doing laundry or ice machine running for the entire night

would have liked laundry facilities. covered designated smoking area.

no laundry facilities......

the room we had, def had issues with hearing laundry and a broken pop machine

understandably everything seems to be shut down in here because of covid no restaurant no room service and no

ev chargers on site was handy

good area, lots of parking, clean, nice staff and good value

the staff were fabulous. room was comfortable. food was delicious. parking was was great.

the pool is a little bit small

on site laundry room was a

we love the full kitchenettes we love having the option of cooking our own breakfast, free laundry(they provide

staff were phenomenall free laundry facilities games room self serve convenience store decent pool right behind

nice staff, let me check in early, was a nice suite, could text or call with any requests, free laundry, beverage

and next time would like to use the cooking area as i now know that i can use the kitchen and laundry services

they even have laundry machines available

laundry room, good

staff was helpful with figuring out laundry

there was no wifi

pool, underground parking, room quality overall

the location the pool the restaurant and bar in the hotel and the underground parking

pool and gym are great

pool water was a bit chilly.

congested parking spaces

the pool needs to be warm for the kids

liked the underground parking option and guest laundry facilities

i would also highly recommend the guest laundry be cleaned

also sounded like we were right beside the laundry room

i hope it was just a bad housekeeping day but other common areas were dirty (laundry room was excessively

breakfast was delicious, fresh and convenient

the kids had a great time

the bar of soap was opened, the pillows placed as though they d been used and two room keys left on

spa bath in the room

also it would be nice if they provided the details for the wifi upon checkin

no perks, no compl. breakfast, pool is paid only, wifi was bad, lighting was bad

loved having the laundry facilities, and no charge at that.

no breakfast

food was terrible, we ordered room service and it was in a box, the potato wedges i had were cold

the ac was on the floor which is a little dangerous when you have kids

super clean, friendly staff and good breakfast.

they have free laundry

a very noisy room next to elevators, ice machines, and a laundry drop-off room

it s not fancy, but has a pool, hottub, and a great breakfast for the price

good servive very clean great breakfast selection nice pool area

crazy high pet fee $75

breakfast was not included. parking was tight.

not a complaint but would like to see a bar at the pool ud83dude09

check-in, staff, room, gym and check out was all good

underground parking for winter and security is a must for the wife and i...terrific

underground parking great staff convenient

were on 2nd floor that overlooked vent from laundry

for a unit with kitchen and laundry - there s was no dish soap/sponge nor detergent (they did provide detergent

sofa is very nice, desk is great, love love love the laundry en suite

massive room with king bed, kitchen and laundry facility. it was a suite.

ashwin found a ready room but was long walk down hallway near laundry & 'work' area

on second day, we asked for room service and they just fixed our bed sheets

it wasn't their fault because all of alberta is closed down but we couldn't he use the swimming pool

my choice of hotels in edmonton. always return . excellent front desk staff and breakfast staff.

stayed the hotel was filled with kids and all you could hear was them running around all over the gym is horrible

service the pool the room and the hotel in general

there is coin laundry onsite

complenmentry breckfast was nice great for picky kids

kitchenette, room cleanliness, and breakfast

very spacious comfortable clean room convenient location parking wifi worked well

good deal with all amenities including the kitchen. it was fresh and clean.

the pool and laundry facilities were great for our multi-night stay

breakfast, laundry, clean

3) we loved that we could use quest laundry (2$ for a load and dryer) - so i washed and dryed all our clothes

pool, gym and laundry facilities are good and convenient

the staffs were friendly, the room was so clean and comfy, and the room was so spacious (that my kids loved)

get clean bedding, or clean towels and when i moved the stand there was somebody else's dirty laundry behind it

laundry room

some guests were hanging their laundry on the fence at the boundary of the motel

advertised free laundry,we paid 3

the laundry for