laundry for the guest is close on 10pm...

found a used mask and dirty laundry in one of the drawers in my room so i am not sure how much cleaning is really

laundry

laundry on-site

very comfortable and had all we needed on our car trip around a small part of canada, including a laundry

laundry facility

having a laundry facility was a great idea

good location plus they have laundry machines

spacious room. close to the zoo (10 min by car). breakfast included. coin laundry in house.

having a laundry and business facility staff were excellent

laundry facilities are also adequate

location, friendly staff, excellent price, restaurant on site, laundry facilities - don valley is a great deal

comfy beds, pool, sauna/steam room, gym, laundry, restaurant and it s in a decent neighborhood with access

are well out dated same with laundry machines also located bottom floor at the very end of the hallway also the

the bar area was a great place to relax and unwind

were a little narrow - difficult getting by laundry carts in the hall staff in the restaurant did not approach

coin operated laundry and fitness centre in the basement of the building

location, laundry, comfy beds

the washer in laundry is not

rooms are equipped with a fridge a microwave, and coin laundry available on the property which is great for

in addition, there is no laundry services during our stay too

a lot of machinery noises (loud clangs, constant buzzing sounds, something that sounded like a laundry machine

sounded like laundry machines

the pet-friendly facilities were very helpful.

wifi no complimentary coffee/ tea

hotel , staff are friendly , clean room , i like the swimming pool and self laundry service

maybe a basketball hoop in the pool for kids.

almost 500$ for 2 days and only the wifi was free

modern decor, pool, gym, mini fridge in room, 4 minutes away from toronto transit that runs frequently and the

there was not extra toilet paper and only one bar of soap

we like the kitchen in our room. free wifi, free parking, fitness center and laundry room.

there's lots of parking, as well as a pool, gym, and laundry, which all were great for a family stay

is minor but the front desk did not have change for quarters or loonies to use the laundry machines

the pullout couch was so old it made and woke up the kids all night.

the breakfast bar was lovely, with different options every morning. the kids enjoyed the pool.

by the way, the food from downstairs bar is better not to order during the covid19

was great, the lobby bar was very nice with a great atmosphere

it has the potential to have like a rooftop pool or patio

no mini bar no room service after midnight

very limited selection of food/snacks if you check in after room service restaurant closes

one place to do laundry, the dryer pre-set at 90 mins, and only one set of washer and dryer

locations, nice space, nice to have self service laundry, close by supermarket, comfort to have extra bath

more laundry and dryer machines would be better. had to wait and there was a lineup

less washing machine and drier, need to wait for a long time to finish the laundry

shorter queues at check in. laundry facilities per your sheet in the room, not

from free parking to laundry fasciitis

i ended up having to do laundry during my vacation

it was great to have access to a laundry room too

hotel charges 75 dollars for a pet

the kitchen in the room was nice, clean, and easy to use

the laundry facilities were just what we needed.

has great amenities, indoor pool, laundry room and free wi-fi & free breakfast

breakfast room was crowded and trashcan was overflow

and pool facilities were perfect for our family

wifi was not working

you have to go through the laundry area to access the pool area

the laundry room is fine.

staff at the front desk was reluctant to exchange dollar bill for coins for me to use the self laundry service

i have a disabled child and had to find and wait for staff to move laundry bins out the way

coin laundry is good but only 1 machine, need to queue up

thankfully, i don't have kids, otherwise i would be really concerned for their safety

wifi did not worked at all

everything and the fact that they were able to accommodate my late check out.

will be fantastic once the reno on the restaurant pool and gym are complete

new and clean. great gym and nice pool.

a laundry service in the hotel would be useful to have.

is not very fast parking is small

liked that it felt spacious and the kitchenette was great

parking is a little tight. no big deal though.

parking on street and is safe

the staff were very helpful great laundry facilities

has a small gym and laundry room

visited front desk numerous times, to arrange laundry, taxi, computer access,

heck they have a laundry machine for $2 a load diy

the laundry facilities & breakfast good selection.

gym

to the gym and there was a family there that was letting their kids play in the gym even though it has signs

parking is easy and

room are big & clean. a plus on free parking!

staff was extremely nice and the breakfast was really great. definitely worth the purchase.

room, friendly and helpful staff, gym, breakfast and drinks available, laundry

laundry was not functional for a long time as i stayed a month

swimming pool

cleanliness, free parking, location

rooms spacious and spa was excellent flexible could bring your own food

was just sad that the spa was closed, would have been great to use while the kids played in the pool

pools was very cleans, kids loved it

nice big room. hot breakfast included. prompt service. clean. free parking.

the lighting in room lacked brightness. not enough lighting in kitchen and living area.

i was tired and didn't get up on time for breakfast but

laundry facilities

everything else was quite good. there were a lot of family gatherings for kids to use the pool.

room service bit hit and miss

parking is horrendous

clean place, have a swimming pool for the kids and buffet breakfast was good

no laundry service available, only dry cleaning.

received complimentary milk and cookies for the kids

room was bigger.m and fully cleaned. good wifi. washroom was also neat & clean.

noisy - kids running around at midnight but no staff to manage that.

good pool and bar area

access to free laundry facilities was a bonus that was greatly appreciated

so friendly, nice and clean , gym was good, laundry was perfect

good breakfast. free laundry.

it has a good size swimming pool, and laundry machines

the gym being open 24hr amazing, and laundry is free

there is some yellow sticky fluid on the laundry room floor, told them to clean it for three days

the laundry facility is limited to only one washer and only one dryer

laundry facilities were unavailable, and the elevators sound like you were in the middle of a steel

laundry room, pancakes for breakfast, breakfast generally, wifi.

the pool was very crowded

no laundry area on site no

microwave, fridge too small, restaurant too expensive, no room service, no laundry for extended stay

service technology wifi terrible

swimming pool is being remolded and gym facilities are not the most hygienic

location, clean and spacious room, gym was ok as well. hotel is connected to the shopping center

the pool was not warm. it was a hot day but the pool was so cold.

signage in hallway was confusing. wifi was slow

friendly and accommodating staff, amenities like the pool, breakfast was excellent

information on time of preservation, sound reverberatiin inside rooms, missing items in room service

drinks at the bar were good

the large sink in the bathroom was very handy for handwashing small bits of laundry

laundry facilities as well

position excellent grab&go breakfast the room was a mini-apartment, clean and very comfortable laundry service

suites are large and there was laundry in the

also loved the fact that the laundry in the basement was so reasonably priced

the bathroom had a plastic shower curtain and looked like school gym facilities

sure if the staff is trustworthy, because i left a pair of sunglasses on the bar counter and in less than an

no breakfast as i get up early and the breakfast starts to late for me

loved the bar and other communal areas

we had been to the bar previously and that made us decide to stay here

we have enquired and used the laundry services, they were charged at reasonable level and the staff were so

pillows, the friendly cleaning staff, the shower and towels, coin laundry available, location in the city, there

i would ve liked victorias mansion to post laundry hours and how you can get your laundry done

old charm. style. very clean. laundry facilities available on request

having a laundry was excellent

were very disappointed to find upon arrival that there were no laundry facilities available as advertised,

lovely staff, nice to have onsite laundry, large spacious room.

also our room was opposite the laundry and when the dryer was in use it was really loud

disappointing that laundry facilities were out of order.

the laundry wasn t working when there but love it

stay and would recommend only feedback we may have had, was that it was a little expensive to do laundry at the

laundry at the hotel

great location. great staff, bar and restaurant.

the bar and restaurant area were good. reception staff were helpful.

the bar area was nice and had a great cocktail menu

staff faciliteis location laundry services concierge everything top

the kids were treated with toys on the day we arrived and when we got to the room there were cute

gym under reno i guess, wish this was stated before i booked

the spa is always phenomenal

consider small mt bar fridges upon request

laundry facilities on site was a huge

coin laundry with a conveniently located gift shop in the lobby that has all essentials

laundry closed awkward times, 9 till 9, not good when your sightseeing.

well-equipped to cover basic amenities including laundry

more info could be left in the rooms advising the hours of the restaurant, bar, the location of laundry etc

there was also no laundry bags for the wet tools in the men's locker

the laundry machines were complimentary

the breakfast was really good in quality and i loved how laundry was free

room spacious, clean and bed comfortable. guest laundry excellent bonus when on a long holiday.

the self service laundry was free, it took forever to dry our clothes

it is not safe to use laundry service at this hotel, my t-shirt was lost

laundry ironing.

charging our phones and media pads was particularly slow, but once connected the wifi seemed a decent speed

the las cation, the staff, the gym, the room

the steam baths are appreciated and the small pool is welcome

great location, staff, laundry room for guests, they made usa feel like home

and when i asked, a female front desk team member stated i could use it for the restaurant or room service

friendly helpful staff. very clean and very comfortable bed. great gym and outside roof patio.

rooftop gym

nothing actually bad but the gym could have some more equipment

hotel breakfast is a la carte, with moderate portions, a wide variety of choices, and delicious flavors

also the fact that there's no pool, at that price for a stay id except more amenities

the spa is great

breakfast was great

the staff were very friendly and helpful and gym was very good by hotel standards

there is a small honor bar outside where the pop, tea and coffee is complimentary while the alcohol is charged

we had to find out way throu the spa

the spa is a lovely addition to the stay even without getting a treatment

i love the spa like atmosphere. it s very relaxing and the staff were friendly.

that said, we did book this hotel partly to be able to use the gym facilities during our stay so that was

there was also a guest laundry, which was well-priced ($2 to wash and $2 to dry) and very convenient

room very clean and with necessary accessories, staff very kind, the breakfast rich and various, laundry, free

the onsite laundry room was great and you bought tokens from the concierge so didn't need to source coins

seemed really good (yet i didn t use them) - gym, snacks and drink shop, even a little laundry room for guests

free breakfast, wifi and it is secured, laundry available, interconnecting rooms

tv menu advised there was laundry facilities

they also have a family zone that has an arcade , swimming pool , laundry , and a play area for younger kids

i used the laundry area, the kiddie area looked very fun, although i didn't use it

laundry available ($3 for wash and $3 for dryer per load) good facilities for kids

good location. like that there was a laundry to wash clothes.

it would be great if they had a laundry facility where you can wash your own clothes (we travel with kids and

laundry service water got hot quickly

the laundry service fees are quite high

housekeeping, laundry service, service at the restaurant.

they allowed for late check out which was nice

we needed laundry they had a solution

no laundry in all rooms but staff pointed out an external service

finally, a renovated room; however, no kitchenette or laundry.

it also has laundry machine so, is a great option, totally recommend

room was well equipped with kitchen and laundry an especially nice bonus.

they also gave me extra detergent and dryer sheets when i had to do a second load of laundry before checking

laundry in the unit and a well appointed kitchen

i was impressed about very well equipment kitchen, laundry room and other housekeeping supplies in the hallway

the kitchen was well equipped with every detail considered--dishwashing detergent, laundry detergent, dryer

they provided dishwasher tabs but there was no laundry liquid/powder for the washing machine

hospitality and big rooms with kitchenette, i miss the complimentary breakfast, cleaner guest laundry area, all

we couldn t exchange money for the laundry service even though reception said we were able to do so

location, friendly, good laundry facilities, well maintained

there is a bar across the building with loud music that kept me up until past midnight

may be more equipment in the gym

i missed the plastic bag for dirty laundry

we were charged a service charge at breakfast even though the kids were eating at the

competent friendly staff. good beer on tap. fast room service.

kids loved the indoor pool and the saturday-sunday buffet

my kids were happy and are looking forward to our next visit.

no collection for laundry. breakfast was just in the bar and over priced.

needs a laundry facility/service of some kind. room service came too early for me (late riser).

bar was not great

only thing i would possibly recommend is upgrading the food quality at the attached bar and grill albeit the

wifi. system kept failing

cleaning and room staff, and the laundry service.

late check out options take away coffee cups in room bottled water

early check in, great location, comfortable room

about what the different accommodations the hotel could provide( cafe, bar, dining room, spa, gym, etc

pet friendly

we even enjoyed the swimming pool and had a laundry so no issues with clothes for our 5 nights toronto trip

a bonus was having a guest laundry

and helpful staff, nice faciluties, gym, sauna, swimming pool, laundry, microwave oven, bar and restaurant,easy

the room was very convenient with a microwave and paid laundry facilities

having access to an in-house coin laundry was very convenient

comfy bed, great shower, very handy to have laundry and

clean hotel staff friendly on check in, rooms were great with laundry facilities nice comfortable bed and full

less like a hotel, more like a private apartment, complete with laundry facilities

having a washer/dryer in the room with the option of getting single use laundry detergent was great for us as

located, the hotel offered spacious comfort, a well-equipped kitchenette, in-room laundry, immaculate cleanliness

was not stocked the best - needed more cutlery, a kitchen towel, some paper towel, laundry soap, etc

in suite laundry was major bonus to wash and dry running gear before packing into suitcase

laundry pod, dish cloth and towel as well as a small quantity of dish soap would be nice

the only thing i can complain about was i wish we had dish soap and laundry detergent in the rooms but overall

room was comfortable with a real kitchen and a laundry in the room; that was really great; good coffee; ceramic

laundry service accessibility, deposit

we used the laundry services at the hotel which were on the more expensive side, however we recognise most

no guest laundry option, seems to be a wider toronto problem

early check in arranged and parking rate reasonable for one night stay

the pool was too small for exercising but very good for relaxing along with the spa next to it

they were fast, attentive and amazing with our two kids ages 6 and 3

great swimming pool. fitness center is ok, but with outstanding views

not professional at all you can call several time and wait lot of hours to have what you need on room service

room service was very fast and the bar on the 31st floor had great cocktails

everything was clean and room service was just great

i called to ask where i could do laundry

nice lobby with garden, nice pool, sauna, laundry

we are travelling and needed a laundry shop

no laundry

kids were gutted upon arrival as the pool was closed and there were also a lot of renovations which

the rooms but i think they could be more prepared for received the new guest and do well the bed laundry and

i was charged when i arrived for extra bills like breakfast, laundry etc but after checkout i was told i have

no room service during stay because of covid-19; no laundry service because of covid-19 and labor

of the facilities that the hotel claimed to provide was 'laundry' which is quite important to most guests staying

the staff are so friendly, the pool and gym were also pretty nice if you chose to workout

poor breakfast, not very flexible very noisy front desk (due to the bar annexed to the lobby)

there were a lot of kids at the pool

around the pool were a really great feature, and the moroccan-inspired relaxation area in the spa struck a

i dont like because i was shock they chagre pet clean. they should tell us when we were check in

it might also be a weekday, but room service missed some requests after midnight, but it was completely

a suite with the cinema (i had promised our son, after an early start and a transatlantic flight, room service

breakfast great, room fantastic, services,

the gold experience room service had us waiting one hour for coffee pods ice and sugar

the breakfast was included and was amazing

not enough hot and savoury options for breakfast!

limited assistance from some of the staff (laundry and payment

no laundry service on weekend

breakfast was exceptional

location. lobby. bar. gym good.

housekeeper propped up one of the kids' stuffed animal each time they cleaned so that was nice surprise for

is ineffective, resulting in the sound of the nearby rooms easily spreading in at night laundry is super

could not sleep due to gross unclean air in room which smelt like wet unclean laundry or mold

no laundry facilities.

to eaton center) high level of customer service: i had an issue where my clothes were delayed i laundry and

the gym and pool are first rate

like dental kits, laundry bags, extra slippers (only 1 pair)

housekeeping was understaffed a little when we were there as there was a laundry cart in the hallway outside

had to dispute a laundry charge of $84

l reported that there whas laundry and garbage for our room

second laundry bag appreciated

breakfast, very accommodating staff, allowed for early check in and held luggage after we checked out

was no swimming pool and spa facilities

the bar staff was also very friendly and very efficient and knowledgeable about the area

convenient location, kids enjoyed the apples, parents enjoyed the comfy beds.

room service

not enough bourbon choices at hotel bar :)

the outside bar and restaurant was a great space with more fabulous staff, very good food and cocktails

nice gym

epoch bar food

i had room service and the food was just fine.

00 plus tax extra for laundry and wifi never ever again i would rather sleep

they needed an ice bucket in the room. also needed some q tips and laundry bags.

doesn't have laundry mashines

asked for a laundry bag, or any bag,to use it for personal thing, her answer was she will charge me for it

had laundry as an amenity but there was none. service would take 2-3 days.

we enjoyed the view from the spa bath tub

we recommend to anyone travelling with kids- the facilities were top tier

we overlooked ripleys and the cn tower and also could see the water through our huge glass wall ( kids loved

the soco kitchen within the

concierge went through great lengths to a ange balloons, rose petals, towel swans, meat and cheese board

requested room facing parking lot so that i could see when my ride was there to pick me up

wifi wasn t working during our stay, and the lovely gentleman that checked us in told us it was

my room was located across from the pool and it was quite noisy.

free parking was so nice

were traveling in an electric vehicle, and it was very convenient that the hotel had parking with ev chargers

50 for each) and your own laundry soap, but a really good facility

perhaps more breakfasts that include pancakes and french toast.

tournament, so you couldn’t move at breakfast for kids

pool was also nice for the kids to enjoy a swim

location was good. free parking was nice. breakfast was awesome.

we were allowed a early check in

there was not enough hangers in the room, and the room service was late and did not happen at all on sunday :

room service prices

valet is expensive. room service lady just walked right into our room without knocking.

the gym can use another bench and the cable machine can have different types of handles

laundry service too expensive. low water pressure in the shower.

wifi strength excellent in some areas of hotel, absent in others...

i was not able to use gym due to lock malfunction

the amenities, and no room service. for a hotel like this, it should have room service.

lovely having room service

breakfast area could be improved, and the service, while friendly, was not always at the

breakfast was delightful

the room, lounges, breakfast & every little detail was considered

the gym and breakfast area had no light and view

i like the free bar refill

to get laundry done was a bit of a challenge

staff, room, facilities including laundry room, pool, gym, convenience by location, etc.

have three laundry stations, coin operated, for guests, great help

the room was very spacious and the facilities including guest laundry was so useful

laundry facilities.