spacious room. close to the zoo (10 min by car). breakfast included. coin laundry in house.

good location plus they have laundry machines

laundry facility

having a laundry facility was a great idea

having a laundry and business facility staff were excellent

bar area did not open until 5pm so no option for a cold juice and a game with the family

staff was very rude, the room had a smell, there was no gym, they promised tea/coffee in the lobby and there

broken glass in parking lot.

my kids enjoyed the pool and hot tub very much

i was put right across from the pool with a ton of kids screaming down the halls

50 for each) and your own laundry soap, but a really good facility

perhaps more breakfasts that include pancakes and french toast.

pool was also nice for the kids to enjoy a swim

wifi didn't work, pool was closed, they couldn't accommodate a late checkout on a sunday afternoon

large rooms, nice kitchen

laundry on-site

there is laundry facilities for long stay and with children

laundry

laundry for the guest is close on 10pm...

found a used mask and dirty laundry in one of the drawers in my room so i am not sure how much cleaning is really

when i asked reception for extra towels, they said they ran out and have to wait for laundry/dryer

the kids running around until 11pm

t connect work laptop to wifi and they system would not let me hotspot off my phone when connected to

the pool is outside and we were able to lay in the sun for hours and swim

breakfast has great choices and the pancakes are always a hit with our kids

ud83dude2b the laundry is so hot ud83dudd25

we had asked if we could get cash back for their laundry facilities or charge it to our room and we

wifi not great and in room rent a movie did not work

plenty of towels at pool/gym

good breakfast, not enough tables

i was pleased that there were laundry facilities available and the hot breakfast was good

wish there were an atm machine and/or something that breaks up bills into coins, since the laundry facilities

elevator areas are dirty. also the laundry room is messy.

we also like that there is a (coin operated) laundry on site

came 4 adults and 2 kids and bed was very small and can't be for 2 adults

laundry was closed

the girl that was the staff in the breakfast room was exceptional

property was clean, had free parking, was very close to the go train and served a hot

the pool was closed

better pillows would of been nice. and a better selection for breakfast

kids were diving, eating, yelling, and on one occasion a mother was pushing her son so hard during

the pool was beautiful and resort-like, with swim streams and lounge chairs, and the gym exceeds

for both my rooms, would not give me the key for my second room because it was somehow in my kids names when

very limited selection of food/snacks if you check in after room service restaurant closes

the staff at bar is not friendly at all so disappointed

hire more personal to take care of the facility or prohib to their guess put garbage and durty laundry out side

on website laundry facilities available

the breakfast room was large, clean, and bright and offered a great breakfast

wifi, clean rooms, very friendly and helpful staff, location within walking distance of the go

parking during a snow storm was an issue. we sorted it out with the help of the front desk.

the parking is too far.

couldn't connect my phone or tablet to the wifi so had to have my pc out

staff were very welcoming, offered to help us with our luggage, to assist us with getting us breakfast if we

excellent staff and nice variety for breakfast.

lots of parking and local to many amenities that we needed

were a little narrow - difficult getting by laundry carts in the hall staff in the restaurant did not approach

near the bus stop, near supermarket, various food they have swimming pool, fitness room, laundry room

location, laundry, comfy beds

- good size room - free parking - on site laundry - lots of eateries around

there is no option to buy laundry detergent in the laundry room - cool upgrade to think about, & there was a

more laundry and dryer machines would be better. had to wait and there was a lineup

shorter queues at check in. laundry facilities per your sheet in the room, not

less washing machine and drier, need to wait for a long time to finish the laundry

laundry service twice a week and if you just missed a collection would be a full week to return -

one place to do laundry, the dryer pre-set at 90 mins, and only one set of washer and dryer

hotel , staff are friendly , clean room , i like the swimming pool and self laundry service

maybe a basketball hoop in the pool for kids.

almost 500$ for 2 days and only the wifi was free

there s a pool and gym

nightlight would be good (especially for kids) perhaps you had, i didn t think to ask.

is minor but the front desk did not have change for quarters or loonies to use the laundry machines

there's lots of parking, as well as a pool, gym, and laundry, which all were great for a family stay

we like the kitchen in our room. free wifi, free parking, fitness center and laundry room.

the wifi is reliable with pretty good speeds, an ethernet port is available as well

we like the kitchen in our room. free wifi, free parking, fitness center and laundry room.

i ended up having to do laundry during my vacation

it was great to have access to a laundry room too

from free parking to laundry fasciitis

breakfast was fresh and clean every day, though it would be nice to have a bit more variety

pet friendly and staff so incredibly friendly

the laundry facilities were just what we needed.

has great amenities, indoor pool, laundry room and free wi-fi & free breakfast

nice and helpful staff, very clean, great breakfast , conveniently located, just a short ride to downtown toronto

breakfast is too simple wifi set up is tricky low ventilation at bathroom

access to any of their facilities, like gym or swimming pool

has a small gym and laundry room

the staff were very helpful great laundry facilities

visited front desk numerous times, to arrange laundry, taxi, computer access,

the laundry facilities & breakfast good selection.

heck they have a laundry machine for $2 a load diy

thankfully, i don't have kids, otherwise i would be really concerned for their safety

the gym was spectacular

all was perfect - well, wifi was limited.

the gym and pool are fantastic and rooms modern spacious and very comfortable

free wifi sucks

i have a disabled child and had to find and wait for staff to move laundry bins out the way

coin laundry is good but only 1 machine, need to queue up

the laundry room is fine.

kept taking out my clothes from laundry machine it took over 3 hours and 15

loved the pool, that there was guest laundry available, and the rooms were comfortable

felt like i fell into a scam, they charged 75 dollars for a 3kg pet, when i calmed down, they told me to complain

wifi did not connect automatically

amenities including free parking, wifi, and all rooms equipped with mini fridge & microwave

loved the bar and the comfort of the beds

the parking lot was fine, but getting there was dangerous

room, friendly and helpful staff, gym, breakfast and drinks available, laundry

laundry was not functional for a long time as i stayed a month

people not respecting the no diving sign in the pool

clean, excellent reception, easy to find and free plenty of parking

my room pass didn't work when i went back to my room with my daughter from the swimming pool

breakfast options...

i was tired and didn't get up on time for breakfast but

friendly staff, fits to family of five, good breakfast.

was just sad that the spa was closed, would have been great to use while the kids played in the pool

cleanliness was wonderful. staff was very courteous. breakfast menu could be improved ...

a lot of machinery noises (loud clangs, constant buzzing sounds, something that sounded like a laundry machine

in addition, there is no laundry services during our stay too

sounded like laundry machines

the lobby is very nice with some areas for lounging, a full bar and restaurant

rooms very clean and tidy and room service was amazing

comfy beds, pool, sauna/steam room, gym, laundry, restaurant and it s in a decent neighborhood with access

laundry facilities are also adequate

are well out dated same with laundry machines also located bottom floor at the very end of the hallway also the

location, friendly staff, excellent price, restaurant on site, laundry facilities - don valley is a great deal

my kids played for hours

on another time, laundry took up all the space

location, free parking and free wifi

the gym was nice

there was a hockey tournament and kids were running around all night playing manhunt on all the

unfortunately we didn't have time to enjoy the indoor pool

breakfast was adequate, good coffee. kureg and n the room.

good location. comfortable and breakfast was included.

love the suites and kitchen

was a lot of parking

the pool was closed because of a chlorine issue. missed the swim.

laundry facility

the gym being open 24hr amazing, and laundry is free

access to free laundry facilities was a bonus that was greatly appreciated

hotel had everything we needed, including laundry

good breakfast. free laundry.

a laundry service in the hotel would be useful to have.

place, really awesome amenities having a kitchen and tv, etc

limited parking

wifi did not work (originally),

value, wifi

no laundry area on site no

microwave, fridge too small, restaurant too expensive, no room service, no laundry for extended stay

service technology wifi terrible

the furnishings were a bit outdated. the wifi login needs work - the

microwave, fridge too small, restaurant too expensive, no room service, no laundry for extended stay

staff was very nice and the rooms, fitness area and pool were very nice

very nice pool, though a jacuzzi would have been nice too

i liked that the gym was separated into 3 separate work out areas

the room, pool, and valet parking was exceptional!

there is no room service on the phone options, and not at the online site

also loved the fact that the laundry in the basement was so reasonably priced

suites are large and there was laundry in the

facilities good including kitchen and there was a laundry facility in the basement

great location, roomy suites, friendly and very helpful staff, good value and a laundry room!

the large sink in the bathroom was very handy for handwashing small bits of laundry

the bathroom had a plastic shower curtain and looked like school gym facilities

also i felt like i was washing my face in the kitchen instead of a bathroom

terrible breakfast and overpriced

sure if the staff is trustworthy, because i left a pair of sunglasses on the bar counter and in less than an

the breakfast was awesome

disappointing that laundry facilities were out of order.

also our room was opposite the laundry and when the dryer was in use it was really loud

the laundry wasn t working when there but love it

lovely staff, nice to have onsite laundry, large spacious room.

option for guests to use laundry

having a laundry was excellent

old charm. style. very clean. laundry facilities available on request

pillows, the friendly cleaning staff, the shower and towels, coin laundry available, location in the city, there

i would ve liked victorias mansion to post laundry hours and how you can get your laundry done

we have enquired and used the laundry services, they were charged at reasonable level and the staff were so

stay and would recommend only feedback we may have had, was that it was a little expensive to do laundry at the

laundry at the hotel

accommodating staff, comfortable beds, great bar and restaurant on site.

felt like a loft apartment

only thing confusing was the room lacked information on how to call reception or room service from the room

staff faciliteis location laundry services concierge everything top

gym under reno i guess, wish this was stated before i booked

room service excellent as was the staff

the hotel bar was a lot of fun on saturday evening

cost for breakfast in cafe boulud was high.

housekeeping, very comfortable beds, daily complimentary water, coin laundry room, safe box in the room, location

well-equipped to cover basic amenities including laundry

we also can do laundry

more info could be left in the rooms advising the hours of the restaurant, bar, the location of laundry etc

we also really appreciated the self-service laundry facilities, which were very convenient during our

great location, staff, laundry room for guests, they made usa feel like home

some gym equipment required a peleton login to use

has a lot of homeless people and very obvious drug users, bit dirty and intimidating also the bar is only open

friendly helpful staff. very clean and very comfortable bed. great gym and outside roof patio.

much to complain about except that there should be a bar on the roof top terrace to avoid guests coming up and

washing machine and dryer service during guests stay (self-service ; front desk kindly provides laundry detergent

the laundry machines were complimentary

the hotel was very comfortable . i was happy to use the business center and laundry as well.

another big plus is the complimentary guest laundry

room spacious, clean and bed comfortable. guest laundry excellent bonus when on a long holiday.

it is not safe to use laundry service at this hotel, my t-shirt was lost

laundry ironing.

the las cation, the staff, the gym, the room

wifi is too weak. on and off too often

bath should have bars to help older people to get out of the deep bath

free breakfast, wifi and it is secured, laundry available, interconnecting rooms

there was also a guest laundry, which was well-priced ($2 to wash and $2 to dry) and very convenient

convenient laundry in hotel, snack bar in foyer and iron and ironing board in room

the on-site laundry a god send

room very clean and with necessary accessories, staff very kind, the breakfast rich and various, laundry, free

that said, we did book this hotel partly to be able to use the gym facilities during our stay so that was

also to have spa and gym only for women was a bit strange policy

wifi in my room didn't really work very well so nor did the netflix

also to have spa and gym only for women was a bit strange policy

croissants and more yoghurt, but the variety did not increase, and we remained hungry :-( wifi in the room was

breakfast way delicious, especially the sour dough pancakes

to improve: better menu better quality food larger selection of wines by the glass in bar on 17th floor better

the staff were very friendly and helpful and gym was very good by hotel standards

a hotel bar which is always full

breakfast in restaurant joni was excellent

there were washing machines to do your own laundry on the second floor

good location. like that there was a laundry to wash clothes.

convenient for longer stays with rooftop gym, pool, laundry, restaurants, shops, pc corner all onsite; its

i used the laundry area, the kiddie area looked very fun, although i didn't use it

laundry room machines don t work dryer and washer

room was well equipped with kitchen and laundry an especially nice bonus.

having laundry machines in my room.

finally, a renovated room; however, no kitchenette or laundry.

no laundry in all rooms but staff pointed out an external service

we needed laundry they had a solution

laundry service water got hot quickly

it would be great if they had a laundry facility where you can wash your own clothes (we travel with kids and

the laundry service fees are quite high

housekeeping, laundry service, service at the restaurant.

it was a snowy night so we went to the bar for dinner and had a lovely meal

the lodging is clean, comes with a full kitchen and en suite laundry to boot

unit has a coffee maker and laundry, but no coffee or detergent

they also gave me extra detergent and dryer sheets when i had to do a second load of laundry before checking

laundry in the unit and a well appointed kitchen

the kitchen was well equipped with every detail considered--dishwashing detergent, laundry detergent, dryer

location, friendly, good laundry facilities, well maintained

we couldn t exchange money for the laundry service even though reception said we were able to do so

hospitality and big rooms with kitchenette, i miss the complimentary breakfast, cleaner guest laundry area, all

carpet in room needs replacing. 17% gratuity plus $3 delivery charge for room service.

bar sink did not drain. no mini bar stock. crumbs in the pull out.

i missed the plastic bag for dirty laundry

i liked the daily cleanup service in the room, the gym was nice and i liked that it was stocked with water

the pool and hot tub were soothing and perfect temperatures

the staff was extremely friendly and thorough loved the breakfast package

the extra option of watcihng netflix in the rooms was wonderful as we were travelling with the kids and it kept

cleaning and room staff, and the laundry service.

we had a pet cat and it was crucial they were pet friendly

they also sent cookies and sweets for our kids in the room

about what the different accommodations the hotel could provide( cafe, bar, dining room, spa, gym, etc

our little 4 pound poms didn t do any damage and rather enjoyed the room service

spacious studio room with kitchen and laundry

located, the hotel offered spacious comfort, a well-equipped kitchenette, in-room laundry, immaculate cleanliness

full kitchen and laundry ensuite even with a junior one bedroom

less like a hotel, more like a private apartment, complete with laundry facilities

having a washer/dryer in the room with the option of getting single use laundry detergent was great for us as

needs a laundry facility/service of some kind. room service came too early for me (late riser).

no collection for laundry. breakfast was just in the bar and over priced.

was no breakfast

ordered room service and the nachos arrived warm so the cheese had coagulated and chips were soggy

our whole stay was fantastic and i cant wait to come back with my kids

no guest laundry option, seems to be a wider toronto problem

we used the laundry services at the hotel which were on the more expensive side, however we recognise most

laundry service accessibility, deposit

pool was great but the breakfast is amazing, all the staff are friendly and the beds are soft

restaurant kitchen was understaffed

the only thing i can complain about was i wish we had dish soap and laundry detergent in the rooms but overall

in suite laundry was major bonus to wash and dry running gear before packing into suitcase

laundry is a little pricy but apart from that all good ud83dude0a.

you have everything you need such as access to microwave, fridge, cooktop, laundry making it so much easier to

no dish soap, no dishwasher tablets, no laundry soap, although when requested, it was brought over

location was great, comfy bed.did not order food, security was good.great laundry facilities.

shops are nearby, and there are a lot of facilities, like a pool, a restaurant, laundry etc

the room was very convenient with a microwave and paid laundry facilities

having access to an in-house coin laundry was very convenient

we enjoyed the breakfast, the pool, and the laundry service

they were fast, attentive and amazing with our two kids ages 6 and 3

i liked the bar area in the room with sink so we could make drinks comfortably

room service was very fast and the bar on the 31st floor had great cocktails

great swimming pool. fitness center is ok, but with outstanding views

we also spent the day at the spa ad it was perfect

i called to ask where i could do laundry

nice lobby with garden, nice pool, sauna, laundry

we are travelling and needed a laundry shop

no laundry

wifi not included. not crazy on the fact that they make you pay for it.

the rooms but i think they could be more prepared for received the new guest and do well the bed laundry and

of the facilities that the hotel claimed to provide was 'laundry' which is quite important to most guests staying

no room service during stay because of covid-19; no laundry service because of covid-19 and labor

i was charged when i arrived for extra bills like breakfast, laundry etc but after checkout i was told i have

from valet to front desk to housekeeping and especially at frenchy bar et brasserie

the breakfast is convenient and so is the laundry

self serve laundry facility for guests with 2 washers and 2 dryers on the lobby floor

in-room kitchenette, high ceilings, on-site laundry, very quiet, friendly staff, near ttc

great staff enjoyed my stay fitness area along with laundry on site

laundry

breakfast was excellent, the room was beautiful, quiet and clean and the library restaurant was

i loved the essential oils pods you could insert in your shower for a spa feel

breakfast great, room fantastic, services,

18th floor lounge and pool

individuals were so kind and accommodating from the happy hour service, to amenity booking to the breakfast the

the lobby, lounge, pool, and the deluxe room was more luxurious than we were expexting

quiet and clean. wifi very fast.

gym and pool which was open until late (very much appreciated)

there were a lot of kids at the pool

bath tub wasn't cleaned properly, found some rose petals in the over flow plate which ruined my experience

is ineffective, resulting in the sound of the nearby rooms easily spreading in at night laundry is super

no laundry facilities.

to eaton center) high level of customer service: i had an issue where my clothes were delayed i laundry and

could not sleep due to gross unclean air in room which smelt like wet unclean laundry or mold

room type request as well as late check out request and we're helpful and kind with my two young kids

limited assistance from some of the staff (laundry and payment

no laundry service on weekend

the breakfast at the cafe was delicious and had a nice variety of options to choose from

breakfast was exceptional

ride service which i was insidted upon by your desk staff to use when i asked gor a taxi when my wifi would not

l reported that there whas laundry and garbage for our room

for laundry pickup

housekeeping was understaffed a little when we were there as there was a laundry cart in the hallway outside

had to dispute a laundry charge of $84

i also used the hotel s laundry service

is really minor but we ordered room service and instead of a pass-off at the door the rep kinda pushed right

wifi connection non-existent

was no swimming pool and spa facilities

for example, i came in late one night (2:30am) and they had room service come to the room to pick up the food

location, wifi, friendly staff, especially the front door gentlemen

the laundry/dry-cleaning service is impeccable and fast

00 plus tax extra for laundry and wifi never ever again i would rather sleep

asked for a laundry bag, or any bag,to use it for personal thing, her answer was she will charge me for it

they needed an ice bucket in the room. also needed some q tips and laundry bags.

doesn't have laundry mashines

the wifi was quite slow but everything was great otherwise!

the outside bar and restaurant was a great space with more fabulous staff, very good food and cocktails

very friendly staff, very nice room, big pool area

super clean great restaurants excellent gym

location, food, the staff, the view, room, breakfast, the gym. everything.