if someone else uses it at the time, you ll be offered laundry service next day or two so plan your outfits

very clean. friendly staff. excellent breakfast. outdoor pool!! ocean view!

tennis court, mini golf and play ground available

wifi - every day you have to register again

the hotel has a room service system where rooms that are being located that day get priority

big comfortable room, nice location, free parking :)

cold swimming pool (august), no gym, spa very basic.

we also enjoyed the pool and the surrounding area

breakfast was very nice and the pool is great

she offered us the underground parking area for free, because a bus blocked the outside parking area

loved the pool & spa facilities

the swimming pool and the spa area both were clean, relaxing, and beautifully maintained

we hoped there would be a jacuzzi available inside the spa area, but that's not the end of the world

the room service where a little bit late.

wifi is slow

thankfully there were laundry facilities in the community and i was able to entertain myself washing clothes

s not the hotels fault but there were no meals available either in the hotel or the bar

easy parking in front

swimming pool.

breakfast was superb. bed very large. large bedroom and bathroom. very clean.

new! good location. nice view from the restaurant/ bar on the top floor

free parking , bar on site

not a problem, but the bar area was small.

very friendly staff, tasty breakfast, clean, fast wifi, very comfortable stay.

the staff was so nice. my suite was very comfortable and such a nice hearty breakfast.

breakfast spread is good and there is a spa and gym )but we did not have time to use)

restaurant food is very good quality and there are basic gym facilities available too

spacious room very clean and neat, well decorated, comfortable bed

facilities, small gym, small spa without cold water, too expensive breakfast i asked to switch the clothes from

whilst we were eating lunch in the bar area near the tv, the smoke would waft its way in as well

the breakfast had a large selection of choices from yogurt, bread, buns, cold cuts, fruit, different

the breakfast was great and the room bigger than we expected

late check out.

the wifi didn t work in the bedroom, this was very disappointing as l had work to do.

all areas were clean with daily room service

amazing breakfast comfy bed

the gym area was too small

grounds, reception,room, facilities and breakfast i could honestly not fault

property is clean, breakfast was tasty, the location is quiet and nice surroundings

we enjoyed using the gym and swimming pool

breakfast, no iron and iron board (you can only order with the laundry service), there is a room service menu,

beautiful bar yet never used

pillows were quite hard, the shower pressure was weak and the wifi didn't work for me.

of room service

free parking

breakfast and restaurants were excellent from pool bar to michelin restaurant

very comfortable, staff really friendly and helpful, delicious breakfast, wonderful views, lovely pool, great

the attention to detail, the elegance, the breakfast all were exceptional.

beautiful views - lovely pools - great welcome especially for kids! staff were super helpful.

during winter you can enjoy the indoor pool, the bar and the spa

everything! from facilities, gym, breakfast, service and location. everything is ud83dudc4c

spacious room, well cleaned, wonderful staff - in special, francisca was amazing

kids enjoyed their stay, the spa pool, and breakfast

we enjoyed the views from the bedroom and from the rooftop, and the swimming pool at the end of our days

pool hours - it should be open in the afternoon for kids as well

the location is great, there is a great spa and gym areas and i really advise you on the half board option as

breakfast was excellent. location was excellent. cool building.

our kids are 10 and 15 years old - not babies, nor toddlers

gym was great size, all the cardio & strength kit you could need - in full working order & clean

no more towels in spa, room service wrong or late, etc) which we found not acceptable for a 5 star hotel

laundry cost is ridiculous

was very small shower we could not move around in it no bin wifi very slow only 4 hangers to hang

the breakfast is amazing , staff the best ever , hotel with a lot of luxury

level hotel in porto, with a cosy swimming pool and spa corner

the breakfast is very good , helpful and friendly staff, we like the golden decoration

kids friendly, convenient location, good breakfast buffet and lunch options, great warm swimming

decaf coffee - bring a travel kettle or coffee sachets/tea bags and you can negotiate with the bar to make your

the pool was also a highlight as it was a good size pool with bar open during the day

high season prices! gym a bit small, but pool very good.

room service horrible snacks at bar not fresh

not much really but was surprised by the pricing for laundry

location room size lovely gym and spa area

comfortable apartment, especially staying with with a baby or kids

gym could of been larger and better air conditioned.

excellent meals - buffet breakfast best ever

you definitely need a car but the parking is fab

i was surprised to see an ibis with a pool but the rest was exactly what i was expecting when i booked

breakfast is amazing in its quality, choice and value for money

the room was very clean and the breakfast was quite good with lots of fruit options

budget hotel - even a pool

garden was well maintained with access to river walks , friendly and approachable staff excellent spa facilities

the complimentary shuttle boat was a game-changer

the breakfast buffet was a delightful surprise, offering a vast array of healthy options

the bar and vinha restaurant are absolute must-try's if you're staying here

exceeded our expectations, but one thing i would say is do you really need to play music around pool and gardens

also, the in-house laundry service shrank 4 of 5 items that were sent for cleaning

its entrance is very difficult, over charged for laundry despite promise to have it made next day

no iron in the room although there was a laundry service. no kettle for tea lovers.

didn t like that you couldn t have laundry done over the weekend

forever to get my bill, ignored me when i needed something, another server flicked someone in the kitchen off

external laundry service was convenient but very expensive

very helpful staff, room service

breakfast was a feast, couldn't fault it

gym was a bit small but super cleaned

the wifi connection is also very good

one of them was very rude to us because we inquired about laundry and then weren t ready when they sent

room was small and looked out on a housefront and neighbours laundry

wifi has been slow

room service very limited

the spa is 1 pokey little massage room, the gym a pokey little room

good breakfast, many options available and specially fresh honey.

rooms are very comfortable, great location, great breakfast, great staff

breakfast was great, rooms were very clean and the bed was excellent

very good breakfast

shopping mall next to the hotel, nice employees and gift to kids, large room with three beds, not far away from

great location, laundry was quick.

the rooms felt pokey and our view was onto other people's laundry hanging out of adjacent buildings

had some laundry done and they only returned some of it - we had to ask them for the rest, which was pretty

the wifi

location and room service

location. and breakfast was really good.

bar downstairs is an extra pleasant space

to all from the kitchen , reception and housekeeping my sincere thank you

ideally situated, modern and well maintained, excellent breakfast and very helpful staff.

breakfast was tasty, though a bit limited, maybe in the future to add more options of selection,

was tool small (double not queen in that irregularly-shaped space, and the view was someone s laundry line

minor issue, wish the laundry was a little sooner

there is very bad wifi across the entire hotel, no mobile phone signal at all and the tv has no netflix or even

front desk, room service and housekeeping were exemplary

the rooftop was a delight with great bar staff

we had better coffee at 2 other hotels during our trip. could have a laundry facility available.

the hotel charge you the laundry bag (5 euro each) in case you take them with you !!!

the breakfast was fantastic

never had an issue getting extra towels and breakfast was great

location right in the middle of the old town staff were extremely helpful and kind breakfast was superb

nearest laundry is a confusing ride lavandaria self service sem molas ladies helped us machines clean and

pool was excellent and reception were wonderful

thought kids evening buffet was expensive same price as adults.

that it was raining and we couldn't use their beautiful swimming pool

rooms are nice and clean, staff very friendly and helpfull, wifi excelent, i recomend

clean and big room/bathroom, friendly staff, good location, parking lot. good value for money.

the hotel has a bar and menu for lunch and dinner

we enjoyed the bar and the service provided at the bar

easy parking as well with enough parking spaces

wifi was not working, not hot water to take a shower, no air conditioning, no reception to help

it would be nice to have some sort of laundry self serve facilities and grab bars in showers

in addition we asked for laundry to be done and we were told it couldn t be same day without a managers

the prices for laundry service were surprising.

the wifi is fast and the doors are thick, so even if you have a room with a balcony facing the square,

absolutely nothing! would have been nice if there was a small bar in the hotel

location, wonderful staff beautifully designed new hotel with wonderful views and a fabulous pool and excellent

location, garden area and pool

great location and great to have pool

indoor breakfast

staff beautifully designed new hotel with wonderful views and a fabulous pool and excellent breakfast

separately we had inquired about laundry facilities and were told they had a send away service

laundry is limited one or two day per week

laundry was unclear and we were charged an extra 50% due to room service not collecting the laundry

felt like getting room service (something we never do) for dessert (1x brownie each) the kitchen staff quite

amenities, power outlets, wifi, all exceptional

wonderful spa they even did a bit of laundry for me

complimentary bottled water and coffee only available upon arrival and absolutely preposterous laundry charges

luagages when coming with a rental car wasn't properly indicated and we had to enter through the laundry loading

wifi was patchy

air con should be installed in the gym as it is v stuffy v quickly

could have more features to enjoy - a spa, a pool, or a larger gym

hotel was very modern, the room was lovely and comfortable, the gym facilities were good

we had room service with food from the room menu, nicely presented and tasty

and they also have a 24 h gym, spa and you can rent a bicycle

real negative was the gym

the staff went above and beyond to make him more comfortable (including providing same day rushed laundry service

every one of its staff, from the doormen to reception, dining staff and spa staff were kind and helpful, and

i would add some water by the sauna and a hairdryer in the changing room by the pool.

cozy, with fantastic design, perfect cleanliness, a great spa and swimming pool, and a delightful breakfast

bar & breakfast staff were excellent

apartment is in a very bad condition, has mold on it, the bathroom has a horrible smell, wifi does not work,

well equipped kitchen

very well equipped kitchen inc an oven

the kitchen was equipped with all the essentials, and the shower was powerful, you truly feel at home

the room was clean and quite spacious, good kitchen facilities for having a cuppa in the morning on the balcony

very nice hotel garden and swimming pool on the roof with sn amazing view

it had everything you could ask of it - a rooftop pool, lovely garden to have drinks in the evening and friendly

food and drink quite expensive. ordered room service one evening which took over an hour.

the bar & bartender was exceptional, as was the food and food service

ud83dude0d i also used gym of the hired

breakfast served also on a terrace with a view on river duoro, very friendly staff and excellent laundry service

although we did not use the gym, it was well-equipped and the pool area looked great although weather did not

spa expierence could of been a little better as the therapist didn't ask what pressure to apply,

having a breakfast on the river view cafe was excellent

is not a negative but keep in mind the walk to the city center where most bar and restaurants are is about 10-

super nice hotel, staff, breakfast. all great !

the wifi signal was quite weak

the wifi didn't work and they need some english channel on tv

the breakfast was great and the patio space was so relaxing

loved the breakfast and the cleanliness of the room

laundry and dry clean services were not yet setup, understandable since the hotel only opened up a

there is a laundromat service down the block as well if you want to do your laundry

the bed was very comfortable and the room, even though facing the street was very quiet - the pool and spa are

clean as a whistle ud83dude17 room service amazing

kids are allowed in the pool just in the morning

no gym and the laundry is expensive

heartlessly disturbing the sleeping guests by the laundry staff in the deep night (2 am)!!!

room service menu was limited, service was perfunctory

room service was also good

walk up to lobby a bit uncomfortable; have to login on wifi very often (very dated

and quiet rooms, modern renovated facilities, free parking outside with a lot of spaces, good

cozy bedroom with amazing utilities. breakfast was also very good

and quiet rooms, modern renovated facilities, free parking outside with a lot of spaces, good wifi

the mini bar was indeed mini

good location and free parking, decent breakfast

laundry service was minimum 3 per item - at such a luxury hotel (with price tag to match), it

need to upgrade the gym

great hotel, excellent breakfasts, covenient gym, good location - overall a great stay

there is no pool and not enough equipment in the gym

the gym equipment was in good condition and it was open early which was great

the location is superb, the restaurant breakfast delicious, staff is very accommodating, and the spa massages

reception staff are helpful. room service is good. the room is stylish.

room service had to be reminded to provide soap

lobby and outdoor dining area and pool were also very nice

room service

bar was cozy with a nice staff

breakfast was super, the catering staff were wonderful to us everyday

wifi slow

the so called room service (meaning delivering any item, even free items, like ice cubes, is chargeable) and

mini bar should have alcohol options.

piano bar and the pool is very small for laps and spa closed for maintenance.

indoor pool, spa area / steam room and sauna all complimentary were a fabulous bonus

modern and clean & bruno the bar man was amazing and very helpful.

bar space a little bit more cozy perhaps, but anyhow also here the service is fast and perfect

good affordable room service for when we felt too lazy to go out in the rain

the hotel has a small gym, super friendly & helpful staff

small gym in hotel if you want to have a work out

no wifi on the 5th floor

liked the gym as well

great breakfast, very clean room, everyday room service, close to everything.