the pool and associated facilities were excellent ( all working which made a change from some hotels),

we hoped there would be a jacuzzi available inside the spa area, but that's not the end of the world

bad wifi connection

wifi coverage largely unusable in the room

hotel, great location, views, breakfast, gym, swimming pool, spa

15 min walk to the nearest bar and another 15 to the main beach area

breakfast was very nice and the pool is great

the water in the pool was a bit cold for us.

breakfast was very good, lots of choice and food was replenished even when breakfast was ending

enough free parking in front of the hotel

if someone else uses it at the time, you ll be offered laundry service next day or two so plan your outfits

great wifi

all staff in restaurant and bar were brilliant

mini golf, tennis courts, indoor and outdoor pools, spa, and even a small playground for kids meant we had loads

clean spacious and comfortable, facilities in spa and pool are excellent, food breakfast lunch dinner is

thankfully there were laundry facilities in the community and i was able to entertain myself washing clothes

s not the hotels fault but there were no meals available either in the hotel or the bar

easy parking in front

swimming pool.

breakfast was superb. bed very large. large bedroom and bathroom. very clean.

breakfast offered a wide choice, well presented and delicious

amazing hotel, great room, great breakfast

outdoor seating area was very relaxing and the room spotless and modern (fantastic shower) mini bar was really

the gym area was too small

the gym was good too

plenty of parking and the rooms are quiet.

comfy and clean. loads of parking.

breakfast was very complete

parking space availability

budget hotel - even a pool

good location and free parking, decent breakfast

good value excellent breakfast.

these 2 issues (ac & noise) i would have selected another location, even if i had to pay for parking

cozy bedroom with amazing utilities. breakfast was also very good

and quiet rooms, modern renovated facilities, free parking outside with a lot of spaces, good

nice location, nice staff, nice breakfast. very clean. a very good option in this town.

a very friendly and professional gentleman who very kindly did our check in and explained the breakfast to us

breakfast is also a bonus

breakfast was included and had good options

the breakfast had limited options and was not very substantial.

price & parking

everything wad perfect! good breakfast!

breakfast was great ,staff were so polite and always ready to help

bit too small family room for 2 adults and 2 kids

very small gym, bad pillow bad mattress.

wifi bedding location

friendly staff wifi excellent

the breakfast could be better you should have more contact with the guests

the staff was so nice. my suite was very comfortable and such a nice hearty breakfast.

location, cleanliness and breakfast

restaurant food is very good quality and there are basic gym facilities available too

spacious room very clean and neat, well decorated, comfortable bed

gym is tiny with old broken equipment which seems to be 30 year old

breakfast spread is good and there is a spa and gym )but we did not have time to use)

at the night there was a very cozy atmosphere at the restaurant and bar with live music

the breakfast had a large selection of choices from yogurt, bread, buns, cold cuts, fruit, different

the (free) wifi was not working well in my room: poor signal and it continuously disconnected.

very good breakfast

the breakfast looked very basic at first, but in the end i ate my fill and it turned out that all the

the wifi didn t work in the bedroom, this was very disappointing as l had work to do.

breakfast, no iron and iron board (you can only order with the laundry service), there is a room service menu,

breakfast was fantastic, great variety of pastries, fruits, cereal, bread and other stuff

is a deposit you have to pay for the towels to use the pool, which put us off using it

spa was closed during our stay

it is less a spa hotel than a hotel with a pool, and with the beaches a stroll away you may as well swim in

the spa and pools are lovely

slowly service in the bar at the evening.

very comfortable, staff really friendly and helpful, delicious breakfast, wonderful views, lovely pool, great

the free wifi didn't work

was some confusion over the breakfast service, but the staff really tried very hard to serve us well

pool needs to be booked in advance with limited availability and only available 9-12pm if you have

spacious room, well cleaned, wonderful staff - in special, francisca was amazing

all the art and the spa is spectacular

gym, breakfast, audio in the room

the spa staff are of great quality

laundry cost is ridiculous

big rooms very comfortable bed good location , the pool is very good to relax

every morning to go around, get towels and such before setting by the pool (the towel are in the spa area

stay excellent hospitality all was perfect and clean ( room, restaurant, spa, pool outdoor and indoor ) perfect

the breakfast was brilliant and various despite of we were alone at the hotel

the gym and spa facilities are beautiful

one last tip, visit their bar on 3rd floor to have some amazing city views

the service of the front desk, housekeeping and room service were quite good.

is a great spa and gym areas and i really advise you on the half board option as the dinner and breakfast were

), the breakfast was top notch and the overall look and design of the hotel was excellent

kids friendly, convenient location, good breakfast buffet and lunch options, great warm swimming

great room service, fabulous breakfast

after a day out exploring, the pool and gym were exactly what we needed to unwind

decaf coffee - bring a travel kettle or coffee sachets/tea bags and you can negotiate with the bar to make your

the hotel was very accommodating for our 2 year old daughter, they provided cot and a very cute kids toiletries

we loved curling up with a book by the cozy fireplace in the lounge, surrounded by a curated collection of

they offer a shuttle, via boat, to porto, but you have to get back on your own

if you want to explore porto, a shuttle is provided in morning and evening though and taxis are not very

parking in abundance

the spa and outdoor pool are terrific

not much really but was surprised by the pricing for laundry

the spa was small and the gym was adequate but could do with better air conditioning

breakfast was delicious

gym was a bit limited but that's normal for hotel gyms.

gym could of been larger and better air conditioned.

also, the in-house laundry service shrank 4 of 5 items that were sent for cleaning

no iron in the room although there was a laundry service. no kettle for tea lovers.

didn t like that you couldn t have laundry done over the weekend

its entrance is very difficult, over charged for laundry despite promise to have it made next day

loved the terrace bar with amazing views and the really helpful staff

external laundry service was convenient but very expensive

poor wifi. bathroom shower was difficult to operate

breakfast was excellent with plenty of variety and mimosa available

breakfast was a feast, couldn't fault it

fantastic location, lovely staff, very clean and amazing breakfast.

room was small and looked out on a housefront and neighbours laundry

one of them was very rude to us because we inquired about laundry and then weren t ready when they sent

seating and bar at front

great staff, some quirky retro furnishings, good soundproof rooms, fast wifi

had a great time at their bar during halloween

breakfast was good and there was plenty of room

we were able to use the spa and have a massage

booked 2 rooms for our family - one for kids and another for us

the cute little spa is also a huge plus

the staff were the nicest and you could not go wrong with the breakfast

great location, laundry was quick.

had some laundry done and they only returned some of it - we had to ask them for the rest, which was pretty

the rooms felt pokey and our view was onto other people's laundry hanging out of adjacent buildings

the wifi connection could be improved

where you can text the reception for any request like booking a table or ordering taxi and room service

bad wifi and service

really lovely staff breakfast was excellent room was very comfortable

the breakfast was also incredible

/ high service - always trying to put the customer first modern high end feel & fit to hotel good wifi complementary

clean, prime location, friendly staff, bar and breakfast was amazing.

very good breakfast

they allowed us to check in at noon, also they have prepared breakfast box for my check out day as i was booked

we could not order room service as dialling wrong number

breakfast was great, rooms were very clean and the bed was excellent

the wifi refreshes after some time, cause you to lose connection and reconnect

everything was nice, the staff, the spa facilities, the rooms, the restaurant, drinks, food , not to mention

need to to be aware that breakfast only starts at 8

it was nice that the kids could use it when it wasn't busy

the hotel is small and has a quite big spa area for that size (steam bath and sauna)

balconies could have protection, for kids and pets.

the hotel charge you the laundry bag (5 euro each) in case you take them with you !!!

we had better coffee at 2 other hotels during our trip. could have a laundry facility available.

for a family, delivery of luggage is very challenging if you travel with a bit more luggage or kids

breakfast was great

wifi works well throughout the property, the breakfast was well appointed and served in a pleasant

was tool small (double not queen in that irregularly-shaped space, and the view was someone s laundry line

minor issue, wish the laundry was a little sooner

the breakfast options were delicious but if you couldn t find what you wanted then the staff would

loved the roof bar too

- wifi in room disconnect all the time, so no wifi - big spider in room

separately we had inquired about laundry facilities and were told they had a send away service

laundry was unclear and we were charged an extra 50% due to room service not collecting the laundry

laundry is limited one or two day per week

felt like getting room service (something we never do) for dessert (1x brownie each) the kitchen staff quite

terrace not open and the bar clsoing so early with no room service

the prices for laundry service were surprising.

in addition we asked for laundry to be done and we were told it couldn t be same day without a managers

it would be nice to have some sort of laundry self serve facilities and grab bars in showers

had a separate floor for kids to sleep

about this place but one (wifi) exceeded our expecations

nearest laundry is a confusing ride lavandaria self service sem molas ladies helped us machines clean and

super very friendly staff. the hotel is very ideal for those who are traveling with kids

good facilities. good location. pet friendly. good choice on breakfast buffet.

that it was raining and we couldn't use their beautiful swimming pool

the staff was super nice and the breakfast was good

staff beautifully designed new hotel with wonderful views and a fabulous pool and excellent breakfast

breakfast was excellent, products were very high quality

great location and great to have pool

indoor breakfast

location, garden area and pool

the restaurant and bar service was excellent as well and likewise always very well prepared and professional

clean. great breakfast served to 12 that s fantastic. garden area nice and peaceful

good breakfast and family friendly, would recommend

wifi was not working, not hot water to take a shower, no air conditioning, no reception to help

wifi was slow. rental car or taxi is the only hustle free commute option to city.

wonderful spa they even did a bit of laundry for me

luagages when coming with a rental car wasn't properly indicated and we had to enter through the laundry loading

complimentary bottled water and coffee only available upon arrival and absolutely preposterous laundry charges

the breakfast was superb and because it was my husband's birthday the staff prepared a small surprise

the staff truly are attentive in every way possible and the breakfast is delicious

very good location, clean and tidy room, strong wifi.

the was no kettle in the kitchen, so couldn't make tea

very well equipped kitchen inc an oven

good location. staff responded as needed when there wasn't wifi.

the kitchen was equipped with all the essentials, and the shower was powerful, you truly feel at home

the staff went above and beyond to make him more comfortable (including providing same day rushed laundry service

rooms, the high end decor, the fantastic restaurant (had dinner there one night and also had room service late

comfortable, bright rooms, good wifi connection, nice spa

the breakfast was also excellent

the cava ordered from room service was flat, which is a shame because the service was expensive

we had room service with food from the room menu, nicely presented and tasty

to have room service for water, i would suggest replacing the carpet under the bed with a carpet that hides

the rooms were fabulous, the rooftop bar superb and the spa was a

only minus point is that the spa area was under construction and we could not access

the highlight for me was the spa it truly felt like a hidden gem, almost as if you were in a tranquil cave

a welcome glass of port was very welcome, as well as the tiny gym room

we did not have breakfast at the hotel but we ordered room service one night and food was delicious

the pool is only a plunge pool so no swimming.

the pool looks good in the photos but very shallow and not very big, ok for kids

small gym

breakfast served also on a terrace with a view on river duoro, very friendly staff and excellent laundry service

genuinely charming and excited to see our reactions, starting with the mundane (bar, dining area, spa etc) and

room service is 10/10 as well

the room service was excellent and the breakfasts were superb

the lack of electrical outlets in the gustroom, the gym was too small (limited equipment).

laundry and dry clean services were not yet setup, understandable since the hotel only opened up a

there is a laundromat service down the block as well if you want to do your laundry

the breakfast bar is probably one of the best we've seen at a hotel

the spa had beautiful areas to relax/swim in

qr code to access wifi and hotel info, pretentious and unreadable in most light

the breakfast is very good (you must try the french toast

location, great ac, showers, and breakfast

breakfast is outstanding and very kind staff

the breakfast was great and the patio space was so relaxing

the wifi didn't work and they need some english channel on tv

no gym and the laundry is expensive

heartlessly disturbing the sleeping guests by the laundry staff in the deep night (2 am)!!!

hotel room neatness, room service splendid, breakfast very nice, location is great.

wifi service was

room service menu was limited, service was perfunctory