no laundry service and no food options outside of breakfast.

there was no laundry service

wifi unstable room was dusty which triggered allergies

location, 15 mins stroll to the river front but still with lots of bars and restaurants within 10 minutes

bar and its extensive living green wall was an attraction in itself

wasn t the property, but the laundry service lost one of my shirts

minor point was that one bar man when serving was a little rude

breakfast only starts at 7

room was looking to the backyard and we heard some noise in the evening from the bar nearby but only until

we got a complimentary glass of port in the bar on arrival

the staff! the location! the restaurant! my lovely garden room! breakfast!

the breakfast was phenomenal

the breakfast was delicious

i did not love how the staff sat at the bar and worked on laptops

really enjoyed bar and restaurant also

they even have a small bar where you can get a pizza or sandwich

room cleaned every day and towels changed. staff excellent. bar prices good.

same with the bar - upgrade and more staff in the bar/restaurant would help a

also, we were able to do early check in upon arrival

fresh orange juice in the breakfast and good wifi

super friendly staff, amazing breakfast and very nice display of arts and crafts.

stylish, amazing rooms, bespoke spa treatments and great restaurant

a dip in the pool after a day exploring was also most welcome

11, the facilities in the room ( the spa bath) and outside ( the steam bath, the heated pool - kids loved even

combine that with a breakfast that is at the same varied but constrained enough that you can choose a series

ripped off with a 33 laundry bill for a few items

room was so clean, laundry so fresh smelling

very reasonable laundry service

if i had been staying longer i would have used your affordable laundry service,

bit basic and the room i had was very noisy as it was below a laundry room and also a dining area or bar so lots

the wifi was not working properly at 4th floor but is something we could overcome.

of the room each floor had a seating area with a leather couch a table and chairs ,tv and the wifi was perfectly

wifi in the room was poor.

would ve been nice if they d offer more for breakfast.

no amenities eg a bar or tv

the sheets and pillows are very comfortable and smells that they were fresh from the laundry

of the town hall, + the hotel staff at the reception were very kind and helpful, + we used the laundry service

on the front desk are responsible of everything check in , check out , room service , concierge , laundry , and

laundry service do not work in weekends no enough hangers in the bathroom

gym is not equipped at all

amazing breakfast, a port and almond cookie on check in, they even were happy for us to have a late check out

i also appreciated a laundry bag to take home, such an attentive small detail

gym and breakfast

elevator, small bar in lobby

the hotel is located in in a quiet place. great breakfast. very nice staff.

pet friendly structure with friendly staff members

the elevator and the laundry room next to my room and the fact you could hear everything from the next room

laundry was in the small lobby while checking in

great location, friendly staff, good wifi strength and coverage, good value for money.

wifi connection

wifi slow. sometimes can t even connect

quirky, close to everything, max 20 min walk to railway station, supermarket close, coin op laundry 5 min walk

laundry pricing was per item which i felt was a bit expensive.

smell of cleaning products, including laundry soap, was way too strong.

the threat not to do some laundry ,and get a fine for doing so, is not acceptabel at all.

the other major issue that arose was when i dared to use the laundry service

great staff and nice bar about 3 shops away.

staff and breakfast excellent bar was well stocked and really, really good value.

bar in the lobby with happy hour

the breakfast options were varied and the bar was great for a relaxing drink

close to bars, restaurants and bakeries, a good distance from the main attractions and the river

prices for spa treatments were a bit steep. between 100- 200+

one day, all day, the wifi was out - no explanation, no

the bar staff was amazing

the dipping pool, steam and sauna and spa were a nice respite

did have a few issues with the wifi speed

the laundry is way too expensive

breakfast is very nice and my room service experience was very good

excellent front of house team, healthy breakfasts, gym facilities and central location.

i didn t like the bar and think that one could have been created in the foyer area.

other minor details room service menu was quite small with limited choices

i loved my room with the different light colours a d comfortable bed,also thought the rooftop bar was a nice

receptionists are really nice they did help me a lot during my stay and the room was clean, the kitchen staffs

wifi speed

staff were lovely. the hotel is nice and modern. gym and bar facilities are fantastic.

also the excellente attention from all people and the clean the room and the gym was to train

onlyy thing i would mention is that their laundry services are quite expensive but i think that may be standard

great service at the reception. good geolocation. comfortable beds. good laundry service.

17th floor bar & restaurant is amazing

wifi should be available for whole stay and not end 08:00 in the morning of the day of departure,

clean hotel with excellent wifi

staff, delicious breakfast selection, beautiful clean rooms and a fabulous spa facilities

the spa treatments are great, special thanks to monica, who was super good

food in the bar which we ordered which was sharing foods and finger food was not great

00 so you can swim before breakfast and stay open later

expensive bar room not ready at check in

was a bit small and the breakfast room was not big enough had to sit at a table not dwsigned for eating from

very good location. pet friendly.

bar available at any hour and staff friendly

a good breakfast.a good position of the hotel,in the center of porto.

the place is pet-friendly and we had a problem with noise

perfect location, laundry right around the corner

the laundry service is too expensive

lovely hotel in the centre of porto. excellent staff. great facilities and excellent breakfast.

great location; you can walk to everything you want, need and didn't know you needed :) pet friendly (dogs up

rooms were clean, wifi worked well, breakfast was simple but nice

we received a very long one (about 7 foot long holder), perhaps removed from the hotel laundry; it almost did

the room was just a tad small for the price, and the laundry service was extremely expensive.

and when we needed extra help (laundry, flight check in problems), the hotel exceeded all expectations

plunge pool out of service

they also provided our kids with tiny robes and a gorgeous charcuterie board

and good wifi

breakfast was good with plenty of choice and bar prices were reasonable

location, reception and room service, breakfast room delivery.

room was clean, breakfast was more than enough, wifi was also good

also the room service forgot to replace a few things in the room a couple of times

the laundry service was inexpensively priced and completed on time

as we stayed for over a week, we took advantage of the laundry service

the room was beautiful and spacious, and the hotel has a lovely dining area where breakfast was also good

wifi worked well

great staff, very clean, very comfy bed, yummy breakfast

rooftop bar, coffee & snack room, pillow menu, laundry

cheated laundry service

one day stay didn t leave me the option they offered the send it to the laundry service

the breakfast was delicious

it has a good breakfast, and wine, coffee, and snacks are available in the afternoon

the laundry service was quick and reasonably priced

in house laundry pruce seened high

the staff were helpful and friendly, and the laundry service was excellent

they did our sons laundry after he met us there from rome with his stinky back pack!

it does not have self service laundry

the spa was also amazing, we had full body massages

and facilities are excellent with the spa and swimming pool being of the highest standard all staff were very

were more than helpful in reception and at breakfast

a good pool and gym

loved the breakfast but could have some more variety

hotel didn't have any irons at all and only offered it as a service via their laundry service, so i had to attend

wasn t a working wifi outside of reception area

room service maintained the room very well

the quality of the wifi

free wifi promised on the booking simply didn't happen

excellent breakfast

hotel is perfect but unfortunately we were there at the same time as 20 british adults and 15 kids

location, room design, wifi, service

we had room service one day and it was amazing

swimming pool is perfect in the city heat, lovely bar with live music too.

no iron or laundry after covid

the bed was very comfortable, good storage options, a bag for dirty laundry was a nice touch

a gym or laundry service would be fantastic.

laundry is just around the corner

asked for no room service in respect to the environment but still got new towels every day (or the old ones were

the room for 4 people includes a sofa-bed, which was not comfortable at all, even for kids

the property had a laundry/ironing listed as services on booking

large laundry trolleys permanently outside room in corridor

laundry is listed as a service with an extra charge except the hotel doesn't actually manage it

the room was a little bit too small. not so good wifi at the room

clean with a good wifi

jose that worked the bar at night was amazing with our request for hamburgers and fries each night

room service food was not great.

the bar did not have a great selection.

difficulty with kids in same room

nothing...except being without wifi for 24 hours

no wifi in our room, no staff on site, no parking

breakfast was a very great

the parking arraignments was close and the cost was very reasonable

wifi, when more people used it

and helpful staff, good breakfast, modern, clean, nice spacious room, parking nearby, walking distance feom

well located, very comfortable, good breakfast, clean, modern facilities, great service

good selection of food at breakfast and comfortable bar area to relax with a drink

the breakfast to top tear and bar was very nice as well

we had expected the pods to be replenished by room service but was not the case and this was no oversight

excellent breakfast and the staff is very friendly

laundry service was not available on weekends

laundry was very expensive for hotel to do

at all to press a dress that came out of the suitcase creased and i needed to wear immediately (laundry service

location, personal, bed, room, breakfast everything was excellent.

location is excellent and my kids loved the suite set up with stairs

a laundry service was offered in the app that was recommended i add to my phone prior to my stay

yes, it was at times noisy, but if you check the location before booking you know it's in a bar street so just

can get a bit load at night, since it's on the main bar street.

jsut a bit too noisy at night cuz it s right upstairs of a bar street

location is close to everything friendly stuff nice room service late check in

had our laundry done through the hotel and we didn't ask the price

concierges were kind and the room was clean with excellent wifi access.

however early check in was not possible, cuz we didnt request in advance

staff, good wifi connection, great location, very clean, comfy bed and pillows, big bath towels

free only one bottle for stay 3 nights, wifi is not okud83eudd72

a bar is advertised but it was very poor, a couple of bottles of beer and nothing else

poor wifi

weak wifi connection

i think the wifi was a bit slow

wifi not working

laundry service was minimum 3 per item - at such a luxury hotel (with price tag to match), it

the staff was amazing especially catarina the room service mgr very helpful and considerate

room service and dining room offerings could have more selections.

spa very good as well

a truly super premim hotel that has large and confortable rooms in a historic building, a great bar in the lobby

very old lumpy and stained, shower was the oldest i have ever seen and full of black mould, wifi not good overall

maybe the wifi is not powerful enough

intermittent wifi.

wifi was bad

room was dusty , noisy , the wifi did not work at all on the second day , the bathroom was not clean and the

clean new and fresh great breakfast awesome staff convenient location

at breakfast the staff were again welcoming and the buffet breakfast itself excellent

breakfast very good for price

breakfast is delicious

breakfast also offers a great selection

few things could be improved: adding a small drying rack or foldable stand for laundry in the room, providing

was no room service or laundry service unlike what it says on booking

personal, fast service (we needed laundry), hotel close to centre and the river, rooms are good looking and

staff, good advice on restaurants, well placed and close to shops and self service laundry

i couldn't get an iron - but the laundry staff will do it for you (for a fee)

jose at front desk was incredibly helpful with directions, laundry and all questions i had

wifi was not always working properly.

we arrived early and left our bags, i had urgent matters to attend to and i did that with wifi when we dropped

wifi don't works well

wifi only worked in the bathroom and not the bedroom

wifi after you check out would be appreciated

arrived early due to our flight timing

struggled to use my hotel phone so couldn t ring reception was no food menu / room service menu in the room

excellent buffet breakfast which was continually restocked and nice bar facilities at reasonable

very stylish hotel with perfect location, clean spacious rooms, friendly staff, amazing spa zone

when we got there early, a friend and i put laundry in

great shower quiet air conditioning rooftop breakfast and bar free glass of port in reception friendly and

although adequate the breakfast could do with expanding their choice.

i'm 47 years old, so i'm not an old grandma complaining about a few kids having fun

; 4) clean, thick, white (and not grey :)) towels and bedclothes and adequate room service; 5) very polite and

location, good breakfast friendly staff

good location very helpful with early check in

once updates are done i think it'll be a great hotel best part of this hotel is the free parking right in the

when we complained about very noisy guests on our floor with kids shouting and running up and down the corridor

had to leave before breakfast started at 7am

laundry service was not very good.

i used the gym and we used the pool and bar

lovely pool and sauna

wifi was spotty outside of the room; would have loved to be able to work in the lounge or by the

gym is small but does the job

bar was cozy with a nice staff

breakfast was super, the catering staff were wonderful to us everyday

very clean, great staff, nice bar area, good location.

the wifi was rather weak and it is not the best place to stay in case you plan to work there all day

location was good and the views from the roof top bar are beautiful

the wifi didn't work and they need some english channel on tv

wifi didn't work. lift was very small and broke down one day

wifi a bit intermittent

the breakfast is very good (you must try the french toast

the breakfast was great and the patio space was so relaxing

bar man was great and helped his colleague at receception

the gym was really small

great breakfast, very clean room, everyday room service, close to everything.

excellent receptionist. nice location. nice room. good craft beer bar nearby.

no wifi on the 5th floor

room was spacious, breakfast was great, good service, swimming pool was a bonus

spa treatment was great the lady was really good. i slept for the first time really good.

great location, amazing breakfast, nh top quality standards

the room was spacious and ready for us when we arrived (earlier than the usual check-in time)

'gym' is so tiny that it is difficult to move in there if the four machines are occupied

next to the hotel is a large supermarket and down the street is a laundry with self-serve and drop off service

you even have your laundry done for a small fee

rooms, location close to attractions, good buffet breakfast lovely coffee

location clean free wifi. breakfast

location, friendly staff, able to have a night cap drink in bar after arriving at 3am after delayed flight,

the breakfast was excellent with a good variety of homemade choices

with a garden, pool, trendy bar and mega breakfast, what else do you need

the breakfast and bar was beyond my expectations, and all the staff was very friendly

the architecture and interior is truly wonderful, the staff, the breakfast, the pool, just everything was fab

was extremely kind and helpful, the decor is absolutely lovely and such a cool space, the breakfast is insanely

a well equipped hotel gym also, with everything maintained and in good working order

i look forward to when the new spa opens.

clean ,modern ,great facilities,excellent pool , staff were amazing especially george .

a pet friendly place it s not restaurant - very slow also upstairs bar and swimming pool area all

a very good breakfast. a very kind staff. a room very confortable.

comfortable and calm room great bed nice & helpful staff laundry service able to cater to special needs during

the staff were very helpful and prompt, they allowed us for late check out

room service experience sunday, 13th july: unfortunately, my experience with room service was

the open bar. the smart tv. the wifi.

bar and serving staff in the evening were great

great clean facility!! super close to laundry and great restaurants!

nothing , only the laundry was abit expensive

laundry was within the day without extra charges

laundry was insanely expensive.

early check in

excellent rooms, staff, service, amenities, breakfast, drinks, pool

breakfast offered anything you could possibly want, including cooked to order selections from the kitchen

the swimming pool was a quaint pool which we used one afternoon when it was hot

the location was also great, the bar was great and the rooms we all had were just wonderful

charged me twice for the mini bar but corrected their

the laundry service

good wifi

staff were amazing from the front desk to the bar to the breakfast staff

early check in without issues

the hotel provided excellent breakfasts , had a lovely bar area and was light and airy with an outside courtyard

terrace, bar and restaurant also on site

although, the room did not have tea kettle, both the room service and the bar were kind enough to provide us

the mini bar was well-appointed and affordable

the bar staff were all very friendly and the drinks were both tasty and good value

no dinner available at hotel, only very expensive room service.

wifi didn t work very well from the room.

wi-fi code infomation in the room the reception staff did not promptly give us the wifi code on our

woulda like bar soap (instead of liquid) and washcloths - but these are minor notes

wifi wasn t fully working when i was there (i should have spoken up about this)

nothing at rosa et al is left to chance: from all the little attentions throughout the day to the space itself

the staff went above and beyond to make him more comfortable (including providing same day rushed laundry service

of steps very small gym - can t really call it a gym

i would add some water by the sauna and a hairdryer in the changing room by the pool.

the swimming pool, gym and steam bad/sauna are such an oasis of calm

it also had a nice size sitting area and coffee bar area

was only one thing they kept moving the bar and restaurant from this hotel to the adjoining one

the restaurant/ bar was also nice

lobby and bar area were really nice, with a pretty garden to relax in

bar was typically unattended when we tried to grab a drink, but that is literally the only con i

clean and comfortable, with a nice hotel bar and garden