great shower, the pool and jacuzzi, comfy bed, and can connect to netflix on the tv.

not walkable for families with little kids

the location, the comfortable bed, the wifi, friendly smiley staff

terrible wifi and cell service. i couldn't even make a phone call in my room; bed was too hard

wish the hotel would have a proper breakfast area and breakfast included in the rates

absolutely loved my stay here and as silly as it sounds, one of the highlights was coin operated laundry machines

laundry room was a useful option but wish it didn t cost so much for the detergent & to use the

modern, comfy beds, decent shower, nice breakfast, pool was cute, gym was good, laundry facilities useful

laundry ud83dude00

guest laundry and a starbucks to get a decent coffee were a very nice touch

the pool is tiny, and there is no hot tub

the location is great, the gym is good, bed was comfy

we also ordered great room service as well

wifi kept cutting off!

cribs were too small for our kids, but that's just unfortunate

great location with comfortable rooms. pool, spa and plunge bath were nice.

floor had hair/pet hair i don't know which one but if you travel with a pet keep pet to certain rooms like

great location, big room, great shower. the pool was small but fun.

room service was average for the high price

was splendid and amazingly organized the location self is extremely good and the room service is

also upon check in i was given a laundry basket to help carry my luggage to my room

in particular, i would like to thank heidi and joy who made sure that my laundry was sent and returned in time

every time the elevator would arrive there would be a hotel worker with a luggage cart, or a laundry cart

forget about the wifi

explained what the hotel had to offer, gave my kids free sunglasses and buckets / shovel for the beach too

the website mentions a spa, however, no spa services were even available

the kids loved it

room service was very expensive.

coffee in the room, room service would not bring to room

problem with homeless people and did not feel that safe when walking around at night with the kids

noisy laundry chute when the cleaning staff dumped linen from the rooms above.

small bathroom room nearby elevator no breakfast no express laundry no arabic tv channel

being next to the laundry chute.

my first room was next to the laundry chute which crashed and banged about every 15-20 minutes

the restaurant was great for breakfast

were screaming kids running around the lobby in dripping wet bathing suits, which i thought was a bit

pool outdated and not staff to moderate the kids

liked the staff, bed, shower, morning coffee, gym, restaurant and service.

no breakfast or room service

only bar stools on balcony to sit on

changed rooms three times, balcony door wouldn t lock, laundry not collected, no water available in the gym

we enjoyed the in room service with food that was of a very high standard with the indoor restaurant helping

to their work front desk was especially charming roof top restaurant was both delicious and warm bar downstairs

location staff at the bar and the valet was just correct a bit to expensive for what you get

room service food not good

then i was shocked because the price of laundry was 275$ which is in fact cost more than the clothes itself

laundry available at the apartment

room service food very good

the heated pool and spa were an amazing feature

location; comfortable apartment; great hotel facilities with spa and heated pool; great rooftop bar

gym facilities need an upgrade

the pool, the view, the beach and the restaurants and room service all 5 stars

beach chairs, bikes, pool, view, vicinity to santa monica pier, to 3rd street, staff so super friendly, vale

staff lovely, knew us by name around the pool which was a nice touch

everything was very accessible, 2 restaurants, hospitality bikes , pool... top notch!!

cost to get your laundry done on site, just a simple wash, is absolutely insane

or something in the wall making noises all night and be prepared to be rudely awoken by the laundry vehicles

great to stay with kids

house keeping and room service were excellent

restaurants and bar were good

laundry facility would be a plus

there was no laundry facilities.

lovely staff, great location, huge bed, good kitchen facilities

rooms were great. wifi strong. 10 min walk to the promenade and pier. right next to the beach.

the room service staff have an actitud negative with the customers

the entire week we stayed there, we had to ride a service elevator together with carts of dirty laundry and food

many rooms with stunning beach views and great gym and yoga classes. fun vibe.

the room service was good

grand old hotel with great bars, cafe, room service

beautiful facility . loved the spa , outdoor dining and pool service

beautiful spa and very peaceful

swimming pool

room service is delicious and timely delivered

however, the rooftop restaurant with its breathtaking ocean view for breakfast more than made up for it

also, it would be nice to have in-house spa services available for guest's needs

no gym or pool

the wifi is low-security

the rooms with the kitchen are lovely and i felt like i was home

need to put nonstick pans and spatulas and just bare minimal things in the kitchen s

is very quiet, with friendly neighbors, and both the neighborhood and the hotel are extremely pet-friendly

:) you could find restaurant, cafe , supermarket and self laundry within walking distance

wish it had onsite laundry facility

laundry shop is just 8mins walking distance

room was right at the front of the hotel so there was a lot of noise from reception and the laundry room opposite

gym was very basic and breakfast was poor

05:40 the laundry truck pulls up and the next 15 min

no laundry room either which would have been really useful

laundry, dinner service, etc

i was travelling with 3 kids. perfect

quiet neighborhood, beautiful hotel, staff were friendly and helpful, breakfast was good

great wifi. staff super friendly. laundry super efficient and cost effective. great location.

very affordable laundry on site ($2

in-house laundry room which

there were laundry facilities on site and there is an awesome ale

location plus they have laundry machines

no laundry facility for guest to use

i didnt like that i had to reserve time for the pool but understanding that it is due to covid.

had a really great time there for our family trip staff were super nice they let us go in the pool for one hour

they provide car parking and free breakfast. most of the motels in santa monica won t do that

wifi had good speeds.

there s also on site laundry and a bar that will soon be opening up once covid restrictions are lessened

location was good, easy to get street parking, laundry room, nice & clean hotel.

within the rooms was spacious and clean with all amenities there was a shared kitchen and laundry room which

easier way to use laundry machines (pay through the room

we also used the laundry very cheap and easy

finally we had to go and i got a message later that they had found the item in their laundry room among dirty

the location on the beach, the staff, the included breakfast

great room service as well and balcony with ocean

hated $42 for parking and very expensive wifi.

the foyer gets very busy in the evening with people waiting to go up so probably not a hotel for kids

it was like sleeping on a bunch of someone's laundry

the staff helped us with getting a taxi and any other questions we had about where to do our laundry & questions

i liked that they gave us printed useful list of restaurants/shop/laundry services etc

no laundry, no kitchen, no gym. it is basically a very good 2 stars.

wifi was a bit spotty at times

wish it had a laundry service.

it doesn t have a restaurant or a laundry room

small pool but very pleasant, gym

pier and beyond, and lots of cycle lanes around the whole area so felt safe on the roads with kids

the kids loved the hot tub

the jacuzzi was open and well maintained and they had free laundry services so we could wash our clothes which

no laundry facilities, no lobby rest room, no breakfast, no towel bar near sink.

good staff, free laundry.

staff and room excellent for the price and location. free laundry and free parking

free parking and free laundry

would be better if there were laundry services available

for example, with laundry i had to deliver it and pick it up at the front desk

clean and the pool/ hot tub were clean and a nice amenity

room service was awful came in a shopping bag

breakfasts. service . brian and jesse at the bar are excellent employees.

the laundry staff should certainly look at this

bar and breakfast were nice but prices were pricey

the sofa bed is thin and not very comfortable. ok for kids though.

everything was closed- pool, gym and even our balcony was locked.

they had a bar and a restaurant.

no breakfast or coffee or laundry facilities on site

wonderful views and nice facilities like pool, restaurant, gym

sweeming pool, restaurant.

location, restaurant, staff, wifi and low parking fees.

our room was next to gym, heavy noises

great bed linens, strong wifi, very hospitable staff.

service was exceptional - from friendly check-in to support with our breakfast, parking, and bags

service was exceptional - from friendly check-in to support with our breakfast, parking, and bags

original room was very small so we were moved, but carpet was dirty and there were spots on the duvet cover

parking included is great in la - and complimentary breakfast very good

laundry service not in time

this stay was disappointing only because i booked this hotel specifically for the spa services and the steam

there are many amenities to enjoy- hot tub pool, tennis court, gym, as well as many services that are outside

closed early, spa was drained, and pool could have been warmer, gates and fences broken, found hair in the bath

great pool area, although very popular

parking lot fee, $20 per day no laundry on place

a little tight getting out and into the building also they don't have a laundry facility on site onther thing

i wish they had laundry room

of laundry facilities we sent our laundry off for cleaning and it came back with an astronomical

my son and i used our laptops and noticed the wifi was awesome

hard to find the laundry and to far away.

breakfast was practical but could be improved.

room was equipped with a kitchen, modern and very clean.

breakfast was really love-less, minimalistic, a lot of pre-packaged low quality things, there was

very well maintained. very comfortable with kitchen and sitting area. breakfast was very good

pool restaurant gym laundry all very good

hotel had guest laundry facilities welcome after a week of travelling

need to repair many of their laundry appliances as around 4 out of 8 or 9 machines work

nice view, big room and bath. big tv screen. nice gym and pool.

the pool was warmed was so nice

no coin operated laundry, didn't you make enough off the room price

really could use to have coin laundry in the facility

house keeping in the hallways, piles of laundry almost all day long. no hot tub.

lack of laundry service. i would have expected a hotel like this to have this basic facility.

bathrooms and room service were not great.

didn't send up laundry info as promised

a business trip they lost my shirts i gave for laundry and they caused me big troubles since the same day i had

price of the restaurant and the laundry facility prices stopped us using these

the staff were incredible and the bar was a perfect place to go around 2 pm

we loved the pool

the wifi almost can do nothing, too slow. there is bad smell in the room.

was fine to stay at for business travel, but there's no kitchen, and it just seemed a little 'bare minimum'

little bar down in the lobby so you could get a glass of wine at night/coffee in the morning

the wifi was very hard to connect -they have 4 options and i had to try each over and over until one

that's a small, petty thing to bring up, but for extended stays you begin to wonder what's going on

no on-site laundry that can be completed same-day

beautiful and clean. i also enjoyed the breakfast.

the staff is amazing. the breakfast great. the seeing is also wonderful and a great price.

they were not interested in fix the wifi

good and healthy breakfast choices, great atmosphere around the firepit in the evening, of course the free

to the entrance to help with our younger daughter staying with us, they assisted my husband with laundry (they

what would have improved the stay would be laundry facilities that were inside and available all hrs

laundry entrance outside down alley.

breakfast, laundry, location

good breakfast clean room , free parking, laundry option available

first room we checked into had an overwhelming smell of pet odor

gym was amazing

food was lovely in the restaurant and they were very child friendly great kids menu

checked ahead before booking on everything except the pet fee which is $250

of the two room areas is somewhat problematic as one section is separated from the pool and the gym, the other

we loved that this hotel is pet friendly and brought us a dog bed and food and water bowls for our little pup

it's a good choice for adults or families with older kids who are able to appreciate the small, quiet atmosphere

the wifi logs you off every 10 minutes so you have to keep logging back in

free breakfast was fine, but a little lackluster - just some croissants and yogurt basically

breakfast, no parking, no late check out, roaches out front on sidewalk, room was as tiny as can be, massive

of the restaurant and even to do a small bag of laundry are quite astronomical

the pool, the breakfast and the staff

little hotel offers a lot, especially if you re visiting kids at ucla

wifi was not working

wifi - good wifi is an integral part of every hotel offering

i needed change (coins) to do laundry and they did not have change and

however we were several doors down from the staff laundry room service and the door was often open and i always

i washed one load of laundry and they did not spin out so i spent 5 hours drying my clothes

no bag for laundry, no iron in the room

good location, peaceful, good parking, clean rooms

no mini bar atm.

rooms, gym, cleanliness, location.

early check in was available, staff great , wine hour a welcome relax at end of day.

gym had good equipment

dinner was great. loved the game room and the pool area

laundry service was good thank

menu is very limited, breakfast is just ok

room service was great.

breakfast was delicious and had a great variety of options

breakfast is so so

was not always comprehensive, could have laundry service and restaurant is a bit too expensive for the quality

there is no gym, pool, laundry facilities that we could find, or ice or vending machines on our floor

parking was easy and they even have ev chargers

we checked in late, at 9.45pm and there was no room service and food finished at 10pm.

filtered water should be more accessible! was silly to have to go to the gym for it.

the room also has microwave , and they have laundry room for guest so i can wash my clothes

especially at the cafe and coffee bar were great

wifi signal was nearly non-existent in the rooms

pool, although it was a little chilly at the time

gym couldn't be used, cause it's outside and it was 50 a lot of noise the hotel was under

breakfast expensive for what it was

breakfast quiet helpful staff modern close to westfield shopping center walking distance

proximity to la marathon finish and shuttle, service, amenities, spa, pool.

the breakfast on the terrace/balcony was amazing.

improvement in room service

(there's one in the gym

i ordered room service twice for breakfast and enjoyed the butter milk pancakes as well as the french toast

spacious rooms, beautiful courtyard and pool and hot tub

and bar closes at 9 o'clock in the evening and nearby there is no other way to eat or drink

perhaps some bottles of water in the mini bar and tea bags.

would prefer to have had the bar open and food for breakfast available

great atmosphere, position, decor, bar and music

i had room service, which was fine, and also one meal in the restaurant--the pasta

a beautiful bar and restaurant downstairs

i would have liked a bar or light meals available on site

dirty outdoor chairs no tea/normal coffee tea station no room service past 9.30 area it s in

room service, bathrooms, bed, simonette, close to culver city restaurants and steps

restaurant was closed the whole time and no room service.

there were lots of other choices as well in the area, including the restaurant and bar in the hotel

great location, good design, comfortable bed, wifi, everything was new and well thought of.

we had room service on the first night, which was excellent, and breakfast in the hotel was just as good

humid , dark rooms and no kids friendly visitors

the wifi could be better

grounds are so pretty, the spa was amazing and the bed was super soft and i had a wonderful sleep

spa was very exclusive and a premier experience

i check out they have a lot of reciept give, but i didnt give my clothes to laundry, didnt go any restaurant

the room service breakfast was delicious

check in and hotel valet and bell hops were fantastic. the room service and dinner was great.

the gym wasn't equipped enough, sadly.

wifi limited to public areas pool and restaurant close on the early side

it was clean, lovely staff and the pool area was lovely to relax in

super convenient location right next to a ralphs to get some snacks and a cheap lunch for the kids

loved the hotel it was friendly staff the food was great the pool is nice and the bar is great also i would stay

located next to a gym and so easy to get to the airport

they were confuse about the bill and charged me a pet fee out of nowhere

laundry was always late

great staff, superb breakfast, fantastic service, even offered rolls royce drive to rodeo drive shopping and

room service was excellent, lots of choices

the room service was delicious, with a good choice of options and the portions were very generous

the bar is tired

the lobby always smelt like food and the laundry takes a long time

have high ceilings with a lot of light and are spacious with big comfortable beds and good bathrooms with a

wifi was very poor

pool and hot tub close way too early

room service was taking long time to serve

no good amenities. they had a bar and a gym, but no pool and no room service (breakfast aside)

and you had to get ice from the bar if it was open or the front desk

wifi is adequate

kinda wished that monday s had the bar open

very nice food and a lovely pool area

bathroom weak wifi they don t provide daily complimentary bottles of water

once the kids woke up fully at 5:00, we went to switch rooms

such as heated pool and employees helpful behaviors

night) was rushed and rude and did not communicate about issues with the food preparation in the kitchen

well the kitchen wasn't working the morning we needed it at 0715 before we left

we loved the view and the pool table in the lobby. the hotel is great and staff is very nice

room service was very expensive and unreasonable

i was told) but it should be used more often, for example they should open up an afternoon bar or a lounge area

kids are welcome sure but that s about it

food we had in room service for was not impressive at all

the bath towel lacks quality control. it is from the laundry department issue.

not have laundry service available for traveling families

no laundry service etc

pet friendly

a good-sized pool (with a deep end) and patio, bar and restaurant

room service was disorganized - the telephone number was broken and the menu info was wrong

there were a lot of amenities - like several restaurants in the hotel, a roof top pool and a supermarket

property had a ton including a fantastic pool/restaurant area on the top floor and a delicious restaurant on

the bed. the wifi. the black out for the room. the large space. quiet a/c

deck and pool location close to family

the noise in the laundry room is extremely loud

i love the amenities, huge rooms, laundry, hot tub, gym.

no free bottled water no disposable laundry bag

bed bugs, not good. fitness center and laundry should be moved to higher floors.

laundry under renovation

employee during breakfast made both my days with his advice on sights to

sometimes the wifi would stop working but we would notify the front desk and they would sort it

clean and the lobby and bar were fun!

room was clear gym was nice staff was friendly and helpful

we had a 2-night stay in a double bed room overlooking the outdoor pool

laundry facilities.

fitness center guest laundry was a good bonus

laundry room needs casual cleaning for machines, was dirty inside with hair and clothes fiber

nice choices on breakfast buffet

no breakfast

pool and restaurant are the centerpiece

very nice hotel but the restaurant and breakfast bar are a disaster !

didn t seem to be a location for kids. pool was very cold.

we had an issue with the wifi that we needed for a meeting

location, helpful staff, nice rooms, fast room service

had my laundry done unfortunately the service did not reach my expectations

did not like the swimming pool are , the spa & fitness

was fantastic in room service, great location but i understand that is what one is mainly paying for as the

check-in which made the room far more comfortable as my husband and i were traveling with our two kids

breakfast was superb. food and drinks the best.