price of the restaurant and the laundry facility prices stopped us using these

a business trip they lost my shirts i gave for laundry and they caused me big troubles since the same day i had

didn't send up laundry info as promised

although the pool and fitness center remain closed due to local health restrictions there is a bar with limited

we ate in the bar two nights out of three which was wonderful

laundry service not in time

was excellent ; location was very good; pool and gym were excellent; bar was very nice; patio dining tables were

i also loved the view from our room onto the pool and marina

unable to book spa before arrival, and once arrived was fully booked.

the spa is lovely

really could use to have coin laundry in the facility

house keeping in the hallways, piles of laundry almost all day long. no hot tub.

no coin operated laundry, didn't you make enough off the room price

lack of laundry service. i would have expected a hotel like this to have this basic facility.

the free wifi didn't work well at all

wish it had a laundry service.

it doesn t have a restaurant or a laundry room

gym elliptical, treadmill and bike need updated or repaired

room size. room service. gym.

mask mandate was address when checking in and social distance for pool was insured by rsvp

staff and room excellent for the price and location. free laundry and free parking

guest laundry available

is no guest laundry facilities nor is there a rest room in the lobby

the on site laundry available to guests was a plus for us as we arrived to find our luggage contents drenched

no laundry facilities, no lobby rest room, no breakfast, no towel bar near sink.

the laundry staff should certainly look at this

the sofa bed is thin and not very comfortable. ok for kids though.

there were no towels at the pool and no wipes in the container at the gym

breakfast was okay, pool was very nice

very kids-friendly and pet-friendly

no breakfast or coffee or laundry facilities on site

location, lovely room and late check out, staff friendly pool could have been bigger , food in restaurant

location, restaurant, staff, wifi and low parking fees.

loved having breakfast in bed because room service was fantastic each morning

small gym but with a gorgeous view to the garden

would be better if there were laundry services available

for example, with laundry i had to deliver it and pick it up at the front desk

clean and the pool/ hot tub were clean and a nice amenity

outdoor pool was small

we requested an early check in, got it with no issues (even ended up with a better room than expected

hard to find the laundry and to far away.

room was equipped with a kitchen, modern and very clean.

the breakfast was ok but lacked bread and some muffins

we ate dinner at the briso bar, we had trouble getting a bartender s attention

really nice hotel with a large room, very comfortable bed, large bathroom and even a small kitchen

pool restaurant gym laundry all very good

hotel had guest laundry facilities welcome after a week of travelling

need to repair many of their laundry appliances as around 4 out of 8 or 9 machines work

location, balcony doors actually opened, restaurants, pool, marina.

pool restaurant gym laundry all very good

i liked that they gave us printed useful list of restaurants/shop/laundry services etc

the staff helped us with getting a taxi and any other questions we had about where to do our laundry & questions

no laundry, no kitchen, no gym. it is basically a very good 2 stars.

it was like sleeping on a bunch of someone's laundry

room is large . wifi is excellent

finally we had to go and i got a message later that they had found the item in their laundry room among dirty

small breakfast

early check in

breakfast downstairs and the food was beyond great, along with the lady's that worked there my kids love it

when we looked out the window we had a view of a guy making a sandwich in his kitchen.

perfect location, great staff, nice facilities including laundry room

great wifi. staff super friendly. laundry super efficient and cost effective. great location.

very affordable laundry on site ($2

laundry sevice on ground floor

there were laundry facilities on site and there is an awesome ale

for a wifi, gym and pool

the beds are crazy comfortable, we shared a suite with our kids and everyone had their own bathroom

the pool can get crowded and there is limited seating

parking and pet charges are so expensive

the gym was also better than most 5 star hotels

however we were several doors down from the staff laundry room service and the door was often open and i always

i washed one load of laundry and they did not spin out so i spent 5 hours drying my clothes

no bag for laundry, no iron in the room

i needed change (coins) to do laundry and they did not have change and

the continental breakfast was lacking there could be more food options

bathroom weak wifi they don t provide daily complimentary bottles of water

wifi connection and engineering team

once the kids woke up fully at 5:00, we went to switch rooms

the rooms the desk were stained and the rooms looks dated it doesn't compliment the lobby bar gym

the bar closed at 10 on friday too early

not have laundry service available for traveling families

the bath towel lacks quality control. it is from the laundry department issue.

no laundry service etc

pet friendly

free wifi

of that is something called a destination fee of $33 per day plus a bunch of taxes for my free wifi and cup of

bike rental is great, distance to santa monica beach, free wifi

nice and quiet - great pool area staff friendly - good bar food.

and a delicious quick meal at the bar at 23:00 after a long flight, this was the perfect

the most comfy bed i've slept in some time and the room service was fresh and flavorgil

there was no laundry facilities.

laundry facility would be a plus

made even better by the helpful and friendly staff who went out of their way to assist us with an early check

rooms were great. wifi strong. 10 min walk to the promenade and pier. right next to the beach.

the parking and pet fee were very reasonable and they upgraded us to a room with a beach view

cost to get your laundry done on site, just a simple wash, is absolutely insane

or something in the wall making noises all night and be prepared to be rudely awoken by the laundry vehicles

great to stay with kids

s hard but families with young children should be reminded that others are trying to relax when kids are

didn't get a chance to have breakfast at the hotel; however, my girlfriend and i ate at the restaurant and

fitness center guest laundry was a good bonus

laundry room needs casual cleaning for machines, was dirty inside with hair and clothes fiber

laundry facilities.

bed was superb, room service excellent

later access to the pool

the breakfast in the restaurant was so so compared to the price we paid

housekeeping and room service very efficient

i would have liked a pina colada or a similar tropical drink but the bar staff at the pool didn't know how to

staff lovely, knew us by name around the pool which was a nice touch

room had a great spa tub i thoroughly enjoyed

very beautiful hotel. staff exceptionally helpful. pool and gym space great. laundry very clean.

laundry ud83dude00

absolutely loved my stay here and as silly as it sounds, one of the highlights was coin operated laundry machines

guest laundry and a starbucks to get a decent coffee were a very nice touch

laundry room was fantastic to

you can hear them specially with kids

the pool wasn t as heated as we would have liked. too cold to enjoy in the winter

were screaming kids running around the lobby in dripping wet bathing suits, which i thought was a bit

not like you had to pay for wifi unless you were a member of marriott

location and details - very pet friendly!

the kids loved it

i love the beds, the cleanliness. room service and the lights.

my kids wanted some upscale t -shirts or resort wear and there was none really nearby either

coffee in the room, room service would not bring to room

the pool was lovely

no bar ( or people) in the lobby either

we had to have our kids sleep on a roll away cot

small room, no kitchenette and no view from window

top location nearby santa monica pier possibility for late check out was much appreciated

the only time available on saturday was 3pm which cut into our beach and shopping time, but my kids really

room service after 3pm despite having printed menus stating otherwise

facilities (the heated pool & spa were great

$10 credit for the bar if you pass on daily housekeeping

was splendid and amazingly organized the location self is extremely good and the room service is

location, modern, pool was awesome, close to everything

every time the elevator would arrive there would be a hotel worker with a luggage cart, or a laundry cart

in particular, i would like to thank heidi and joy who made sure that my laundry was sent and returned in time

also upon check in i was given a laundry basket to help carry my luggage to my room

there was no pool or area to play with kids

wifi hotel blocks more than accommodation amount in cc (they blocked during c/in an amount and upon

my first room was next to the laundry chute which crashed and banged about every 15-20 minutes

noisy laundry chute when the cleaning staff dumped linen from the rooms above.

being next to the laundry chute.

small bathroom room nearby elevator no breakfast no express laundry no arabic tv channel

lacked a pool and a decent gym (it had a small fitness room) but was so close to the beach it didn t

theres no guest laundry and no bottle water inside the room. also, no water heater as well.

- no laundry room at the hotel

a night hour on the parking lot because of a small fire in the hotel laundry, and smell of smoke was in the room

plenty of free parking

after 30 minutes i phoned hotel via whatsapp and wifi of airport

wish it had onsite laundry facility

room was right at the front of the hotel so there was a lot of noise from reception and the laundry room opposite

:) you could find restaurant, cafe , supermarket and self laundry within walking distance

laundry shop is just 8mins walking distance

the breakfast was good .we had a late check out witch was good.everyone was very friendly

s no laundry room, difficult to access restroom near the gym, pool time was limited, bathroom door in

if they had a guest laundry where we could wash our personal laundry asap

no laundry services

great breakfast included...great value

they also allowed us an early check in at no extra fee

then i was shocked because the price of laundry was 275$ which is in fact cost more than the clothes itself

laundry available at the apartment

it was my birthday on the 23rd and the pool and spa were closed

beautiful clean room, comfy bed, lovely bathroom. loved the pool and spa area

saltwater pool and hot tub, the yoga/workout room, gym, rooftop bar, location, and especially the staff were

is a laundry facility that used a generator

the laundry was broken and had to use the adjacent hotels laundry facilities

it would be nice to have in room pamphlets to tell you about laundry/room cleaning

washers/dryers are available, but the hotel did not have quarters available to exchange for their laundry machines

it has a laundry facility which was great

there is also laundry in the building, good wifi, great self parking just behind the building that felt safe

the guest laundry was nice and convenient. the room was big and spacious.

no laundry washing powder

-late check out past 3pm was the cost of an extra day

close to lax to the point there is a hilton shuttle to pick you up and drop you back to lax, the room is spacious

super clean rooms, great features, like a self laundry and gym.

liked that there was a gym and laundry facilities

it was great to have the option to cook, the laundry facilities were good and the gym had more than enough

and an efficient and reasonably priced guest laundry

too few dryers in the laundry room, beds are way too hard

changed rooms three times, balcony door wouldn t lock, laundry not collected, no water available in the gym

the swimming pool was adequate with great city roof views, providing a nice relaxing atmosphere and service

amazing, design of rooms and common areas incredible, comfortable bed and the rooftop pool and bar area was

location staff at the bar and the valet was just correct a bit to expensive for what you get

enjoyed the rooftop pool, smell of aesop stuff

laundry, dinner service, etc

no laundry room either which would have been really useful

05:40 the laundry truck pulls up and the next 15 min

made hot chocolate for my kids too

especially noticeable when a family with kids next door

more laundry facilities for size of property

multiple times for laundry service at the front desk

laundry facilities are on-site but had many problems with the two machines that they have

parking, laundry, food, pet fee (high) and stuff like that are going to cost you

i was also pleased to have a laundry facility so i could go home with clean clothes

no laundry facility for guest to use

breakfast is above average

wifi worked fine but sometimes apple has some issues logging in, this is an apple thing :) staff

only if pool hours were extended it would be perfect!

the breakfast was a welcomed plus for our circumstance

the entire week we stayed there, we had to ride a service elevator together with carts of dirty laundry and food

a demonstration about pay outside the hotel at 7am on our first morning which woke up our kids reinforced that

so we decided to take the kids down to the pool, fun right

great location and ocean view. pet friendly.

grand old hotel with great bars, cafe, room service

nice place to stay. wish they had laundry facilities... but that's my only complaint.

i have not used any of the facilities except the guest laundry and it was old machine

vending machine accepts cc/contactless payment, but the laundry room (very much needed) is coin operated like

laundry had run out or detergent the lady said that someone would fill it up

laundry facilities could be upgraded to newer machines and food/menu at the restaurant could also

there was no fridge to use for the kids.

made a mistake and moved the mini bar items to make room for my kool aid packets

needs a pool if i bring the family

gym could be a little bigger

the penthouse bar has a great view and fireplace but watch the cocktail costs

no laundry room. no microwave.

(i was woken to my vomiting in the toilet at 1am)ud83eudd2e no guest laundry

shuttle was prompt and check in easy

a bit far away from the airport (shuttle needed 20-30min), rooms are not the most modern

the room service food is reasonably priced and quite good and still delivered -covid prevention- in a

has laundry facilities

thing that could have been better was access to coins to wash laundry late in the evening

laundry facility not working. no evening snacks during happy hr.

i have also used the laundry room , it was quick , easy and cheap

laundry room. delicious breakfast. shuttle.

laundry, ice dispensing machine and food counters for breakfast

studio apartment comfortable bed big bathroom kitchen starbucks in building guest laundry clean well equipped

laundry room equipment not maintained in good condition

laundry machines should accept card payments as its painful to look for coins everytime one has to

laundry facility should have supplies available there, as well as a quarter-machine or card-pay

the bar and restaurant downstairs was excellent - the staff very friendly

restaurant and bar is fabulous

lovely buzzy atmosphere in the bar and courtyard

the restaurant was closed the first day i was there so was unable to have a drink or room service that evening

dirty outdoor chairs no tea/normal coffee tea station no room service past 9.30 area it s in

the laundry machines were not working properly (we had to pay multiple times for the same load).

within the rooms was spacious and clean with all amenities there was a shared kitchen and laundry room which

nice laundry facilities with a comfortable area to wait

), laundry room, and parking garage

location was good, easy to get street parking, laundry room, nice & clean hotel.

pool, no gym and no bar

my man we took a king studio and were thrilled, kitchen also great

facilities, gym pool not even a bar

thought the gym would have a bit more equipment

lighting is atmospheric but a bit too dim to be functional (for reading print or cooking in kitchen)

i had room service, which was fine, and also one meal in the restaurant--the pasta

room service wasn't good.

a beautiful bar and restaurant downstairs

great atmosphere, position, decor, bar and music

the bed the gym the location

good fitness center for a hotel. self service laundry was also a plus.

room is located next to laundry and storage room

because it meets the criteria for other services like having a business center, valet parking, laundry services

doing laundry involves getting lucky to have a guest before you warn about which of the four machines

there is also a self service laundry which was great to use before heading home so i had less washing to do on

little bar down in the lobby so you could get a glass of wine at night/coffee in the morning

lamp doesn t work dead bolt on door broken minimal hot water wifi pretty much didn t work they made copies

the wifi almost can do nothing, too slow. there is bad smell in the room.

that's a small, petty thing to bring up, but for extended stays you begin to wonder what's going on

wifi was cryptic and required a separate trip to front desk

they even had quarters for us to do our laundry

room wasn't made, laundry not delivered, i had to

location of the laundry room and that you had to pay to use the washer and dryer and there was no laundry

no laundry

guest laundry did not work, steep fee for parking on the premises

pool was great and laundry room was good

walls were dirty, shower had mildew, room was right next to laundry shoot, pillows weren t comfortable

no laundry facilities

liked that there was laundry facilities for me to wash my own clothes

lady who tidied our room 2 days before our departures took all my coins that supposedly for the laundry, she

motel grounds one day on my first week =more hangers needed during my stay: i relied on those for laundry at a

laundry facilities. helpful staff.

says laundry on site but there isn t one

no laundry

mattress was very worn out and uncomfortable, no laundry bag, no hot breakfast, no orange juice left

a little tight getting out and into the building also they don't have a laundry facility on site onther thing

i wish they had laundry room

of laundry facilities we sent our laundry off for cleaning and it came back with an astronomical

parking lot fee, $20 per day no laundry on place

breakfast, especially eggs and sausages didn t taste good

close to airport. on site laundry.

our room is next to the swimming pool and laundry but it s absolutely quiet

had a laundry

convenient and friendly. ability to do laundry.

laundry room on site was very convenient as well

laundry and gym suited our needs

laundry enabled us to do washing very cheaply

nothing i really didn't like except that if you purchase laundry detergent from the hotel, it's a little overpriced

it was located some distance from tourist attractions and the guest laundry was not open.

clean and tidy . lots of amenities, laundry, gym, breakfast and pool all on site.

laundry on side

friendly staff, comfortable room, laundry facilities.

lost my shirt in the laundry

it was close to a laundry mat.

noisy room with no clean things inside old hotel no shuttle no laundry no pool outside the room very dirty

the pool on top was amazing both for swimming and watching sunsets

staff, a cool rooftop pool and dining area, complimentary water bottles at the front desk, quick elevators,

our family enjoyed the lobby fireplace gathering area, rooftop pool to lounge as well as dinner at the restaurant

and don t miss the rooftop bar and pool

we needed more towels and wanted to order room service

overpriced laundry services.

there was no in house guest laundry and the cost of getting this done was ridiculous $14 for a t shirt

no on site laundry either

was no slippers, robe and laundry bags which is usually standard for all 4-5 star hotels i had stayed

i wish there were laundry services available on premise

laundry facilities

the breakfast and laundry availability

free coffee popcorn and orange/lemon water in the lobby all day excellent friendly helpful staff laundry room

also appreciate the laundry machines, the atm onsite and the marketplace

selfservice laundry

no on-site laundry that can be completed same-day

breakfast was much nicer than most included breakfasts

beautiful and clean. i also enjoyed the breakfast.

the complimentary breakfast (excellent croissant and quiche for example) was welcome

clean, convenient, good breakfast concept, modern