the laundry service next door delivered our laundry to the hotel reception

room was great, pool was great , staff very friendly and super helpful

wifi in

asked multiple times about the room wifi and later shared that the wifi is only in the public space, i hope that

would have liked some wifi in the swimming pool area

i like the facilities, they were awesome, the pool and the amenities are nice.

pool and lake view

they do have a small gym which isn t by the restaurant but by the rooms

the wifi signal was terrible in room 42 - you had to stand by the door to get any signal

the pool is too small

the pool and decor

the decor and pool

they also have a pool

of the staff was amazingly kind (including the cleaners and the guy that cleaned the pool) the swimming pool

perfect location, nice pool and restaurant

the pool was out of action for over two days

staff helpful to get us parking for our car

the elevator was not on duty and the parking is at a side from the hotel and unattended.

swimming pool

the hotel is centrally located and had a great view of isla flores from their restaurant and pool area

the wifi worked well

hot water wifi didn t reach the bedroom lizard in the bathroom bright lights outside room in hallway on all

the only good thing was the air conditioning and wifi

no wifi

wifi only available in the main lobby and even then pretty spotty

there are good laundry services

service a bit sloppy- laundry not done on time, slow service

very nice service; very clean; good wifi service; lovely pool; view on flores

the pool was comforting as the hotel was not fully booked during our stay, we had a lovely view of the

internet connection sporadic. bar closed at 10pm

we were able to get laundry done and arrange our trip to tikal through the helpful guy in reception

great location, helpful staff, laundry service

good laundry service for a reasonable price

- they also accommodated me to move to a more quiet room - they also helped me facilitate a laundry service -

wifi is strong

wifi didn't work in the room.

the parking was limited.

i woke up with lots of rashes - rooms and the furnitures are bit old - wifi signal is so weak from the

was not a problem for us but you have to keep in mind that you can hear the music from the bar next door until

pool stagnant and the internet was slow.

a lot of services are offered (like visits to tikal, different tours, taxi, laundry

laundry very expensive in a country that everyone charges per lb they charge per item

relaxed and well located, super clean - our room was cleaned daily, we did laundry and could book a golf cart

across from lake. next to bars and cafes. near laundry facility.

we had breakfast vouchers and could not use them as we were doing early morning tours so they packed us a

too expensive to di laundry

we did a load of laundry and our clothes came back clean and folded

breakfast was delicious and they made us also a breakfast to go when she had to leave super early

location was great as it was steps away from the water, shuttle bus pick up point and restaurants

breakfast was ok but not very big

laundry was done off site and very expensive

flores island is rather small and the hotel is convenient to everything- shops, laundry, pharmacy, and restaurants

had a negative experience with the laundry service, which is sub-contracted to a third party

we appreciated being able to get laundry done for a small fee

last but not least we missed an internal laundry service

told us aircon is not included, we have to pay extra, after that she overcharged double for laundry service

the staff was helpful - they received our laundry for us when it was delivered and held onto it until we returned

the staff was very helpful and sympathetic when we had an issue and offered laundry

to help someone else as she did not want to deal with my issue (socks went missing during laundry and she did

quick laundry facilities at a decent price

the staff were friendly & helpful, they have a laundry service which was same day & good value

nice staff good location and bar on rooftop

the hotel is right by the water and has a bar and resto on the top floor

was a bar upstairs and a speaker with loud music just above my room

the upstairs bar has a great view and a great vibe

laundry is priced by item not by load, so be aware of that

in a room right next to laundry - very loud from very early in the morning communication awful - emailed the

are very slippery (they provide a mat), and it'd be nice to have a coffee machine in room, and a laundry service

and they let us check in at 6am (with a charge) - big and comfortable rooms - nice shower - good wifi

free airport shuttle is also a great add-on

q per loads vs 15q in antigua) and they used the dryer

staff, laundry facilities, great view and it was nice being out of flores itself but still 5 minutes away

othet guests had troubles with the laundry

laundry service is very expensive

unfortunately the staff lost a bag handed over with the laundry

beautiful location! breakfast was amazing, staff were friendly. cannot fault anything.

staff especially brayam wonderful breakfast, evening meals delicious amazing grounds secluded location but flores

pool is awesome

lovely facilities and pool, friendly and helpful staff and extremely relaxing

kids would be bored if we had not left for a couple hours

the shower water to be lukewarm, make sure that you do the laundry somewhere else as the prices are high, and

i personally didn t like that there was no self service laundry

expensive laundry service.

delicious food and courteous restaurant staff guacamaya crocodile iguanas laundry service

atch out for crocodiles) staff helpful and friendly ( and spoke good english which helped) the kids loved the

only thing i did not like were the prices of services at the spa and laundry

the service was very good at the restaurant and by the pool

wifi is very poor (keeps on cutting from time to time)

noise of kitchen fan heard at the pool. included breakfast should be richer

comfortable loungers around infinity pool

the food is great, the laundry service is cheap, and the showers have good water pressure and plenty of heat

family of five with three young kids stayed 6 nights at gringo perdido and had an excellent time

it's a beautiful place by a lake that is like a giant natural pool

would have loved to have a mini bar in the room and a way of communicating directly from the room to the front

breakfast and dinner is included, you get what is cooked

very loud with kids playing in the pool until late at night. wifi did not work in my room.

very loud with kids playing in the pool until late at night. wifi did not work in my room.