the laundry was small and there seemed to be an issue with one of the machines every week plus they use

laundry out of order

the grounds were spotless beautiful they had hot tub laundry and a nice breakfast

the vending machine didn't work, so i had to spend extra on laundry soap at the front counter.

pool was a bit small

maid service comes around everyday at 11, the pool is small but quaint and the laundry room is inexpensive,

price is excellent...great location..pet friendly hotel.. very clean..friendly staff...

breakfast was the best

confusion for our booking - they had not changed it from 4 nights to 3 nights, but with the added pet fee it

maid service comes around everyday at 11, the pool is small but quaint and the laundry room is inexpensive,

the wifi worked great and i was able to get some of my work done at the hotel in both the lobby as

wifi was bad

better wifi connection tv showing sports in the room

try the food! must try the buffet! room service was amazing.

really like this hotel because it has everything, comfortable rooms, fun at the casino and excelent food

unprofessional, locked me out of my room and when i stopped at the front desk to ask if they had laundry was

us, but he had curly black hair, was quite obese and fat, and carried a radio to communicate with kitchen staff

toilets in the gym/ spa area were low flush toilets

pool jacuzzi lobby gym

beautiful hotel and pool , the staff were very nice & friendly

staff, excellent maid service great restaurant and bar with sports tv sunday buffet was

we were supposed to get continental breakfast and did not and all rooms were supposed to have a kitchen in it

restaurant and bar closed

the staff was great and the parking is in front perfect

no restaurant or bar as both are closed at this time.

free wifi, clean hotel and nice bar.

check in was fast clerk was nice they took our luggage to our room service man very polite

also liked that there was room service 24hrs

spa was awesome now they really give you your money's

restaurants and bar has everything you'd need, and very good breakfast buffet

for breakfast not good ud83dude0c location is good!

the food is ok just to fill and empty stomach the kitchen staff is so amazing the staff is just great but the

parking

good breakfast and the location is really good, with the mall close and the grocery store too.

wasn't very clean, the gym only had cardio equipment and no free weights, the price for this hotel was slightly

it is a great hotel, with all the perks, such as a gym, restaurant, bar, gym, pool

7th floor room the wifi didn't work for 2 days and i had to change rooms

have a restaurant in the hotel and deliver to your room also you can order from the bar great liquor wine beer

location, the bathroom, the valet parking, free breakfast.

the valet parking attendants and the taxi drivers were very friendly, helpful and accommodating.

full breakfast included

rooms were great...staff was amazing...breakfast was excellent

hospitality, and breakfast

the room was clean the shower was great and gym was useful

i didn't love the free breakfast but that is probably my own tastes more than anything

no laundry room. the shuttle service was absolutely horrible.

needed a laundry room

there was no laundry room!

the website did not advertise that there isn t a laundry room

room service staff was very rude

the hotel has their own private parking free to hotel patrons

we also dined at the restaurant and had the breakfast buffet, absolutely delicious

wifi interruption every 2 days

was very clean, there was a nice gym, the hotel resturant was very nice and reasonably priced

spa put of service, they don t have a spa person apparently

some of the kitchen people were not nice

wifi stops working

we didn't have any breakfast didn't had time

walls are paper thin, the free breakfast was a small plate of fruits , a coffee and white bread

parking, comfty mattress, size of mattress, wifi

and around the clock laundry room in case you get in late and need something washed b4 morning

room was right next to the laundry/cleaning section so it was constantly noisy with laundry washing/drying

the laundry room took my money and the bathroom was clog all night so we had to wait until the next day

dirt ,the doors do no open properly, food not good, laundry from my grandmother land fields, tv or not tv ,

i wish the laundry room was bigger and working

the water would be shut off at 9am until 7am, our phone cord was cut off so we couldn t call room service

also the room service was super bad: the forgot requested items and brought them with in half hr apart from

services in general. tv. room service. wating time to check in, etc.

much disturbing out side can sleep good all night people walk n talk loud it's too much n room service is poor

room service is offered, but there are no menus in the room, so not sure how you're supposed to

when we got to the room, i reviewed the costs of laundry and dry cleaning

we absolutely loved the remodel of the pool area

breakfast in the lobby is very casual and my request for breakfast items have always been met

the up stairs pool lounge was amazing at night.

this hotel is for adults only 18+

the bar it was pretty quiet nice place to have a conversation

the parking lot is too small & the elevators are slow.

clean and it had restaurants and a bar inside they had taxis there or coming in very often

the bar the food is the romm really clean the staff really professional ud83dudc4c

parking, clean, has 4 restaurants, pool, gym and spa, rooftop bar at the new building and helpful front

very poor laundry service! you must becareful about the fruits at breakfast.

the mini bar in the room was empty

was excellent , great view and location , the complimentary breakfast was so delicious great variety of fresh

(very slow) wifi, breakfast not good, location is awkward to get into the hotel

also hot food can be bought at the bar which minimizes not having room

that it has a laundry room.

has all basic amenities wifi, safe to store you valuables, iron board, complimentary coffee and water in room

i loved having breakfast outdoors by the pool

their restaurant needs to put its web site in the room, & / or when you access their wifi

the lady at the bar in the mornings was horrible

laundry service, working elevators, and room service menu had a variety of options

the 24 hour room service was super convenient especially during holidays when most other restaurants were

surprised to find a casino

has everything, casino , gym , pool , jacuzzi , 2 restaurants,

great pool with spa & cabanas, walking distance to a walmart, shopping, pharmacy, and a really delicious

had tried the heater which nevered worked we had ordered blankets when we arrived so we had the kids covered

well decorated nice bed nice bathroom nice street view good tv programming nice hotel nice bar and restaurant

need a renovation, your barstools are uncomfortable at the bar and room furniture is outdated, but the food was

very clean except bar it took me 20 mins to get a drink nobody was working the bar

i was hoping our room would've came with breakfast included but it didn't :

owner was fraudulently charging me an erroneous guest fee and originally stated they had laundry facilities on

had a fully stocked bar and restaurant for room service 24/7 rooms are sound proof with a nice sound system beds

beds are not soft , not very confortable , the coffee from room service is not made , they give you instant

property was really clean and protected loved the parking garag nice and private staff was friendly and helpful

secure parking, plenty of hot water!

used the laundry tv and blowdryer

have to use quarters to pay for laundry

laundry avaliable

hotel was very nice. clean. pool area was nice. price was good. staff was excellent.

clean, comfy and had a huge shower that my kids enjoyed when it was bath time

as well as there was no laundry mat for guests which is very important as we were staying for a couple of days

i called room service and the receptionist said it was only him working so we had to wait about 3 hours for

needs to improve on room service overall really good costumer service in the reseption.

attempted to order room service, but there are no restaurant menus in bedrooms

also room service was great

everything. the rooms, restaurant parking lot

parking i had a suite it was lots of room very very clean

room service was great cleaning was great parking was

parking spaces a lil small up in the front but the rear is perfect

i said very clean since i got to the parking lot

no pool or hot tub no ice machine no laundry

+ room and showers were decent - no laundry facilities.

breakfast, laundry facilities and ice machine were not working

crackheads were yelling in the halls and on the parking structure and slamming doors at 2 in the morning

the property was not clean. alot of homeless in the parking lot

the heated indoor pool is the draw for me and kids. the breakfast is pretty good also

the workers were attentive, and even though the breakfast bar was closed, they still brought us exactly what

appreciated the fridge, hot breakfast, early check in and free shuttle to the airport

gym, food and clean. staff were great.

the hotel is very close to tijuana airport and has a shuttle service to the airport

the hot tub and pool are exceptional

got locked out due to the door being jammed, but we hit the pool while we waited for help and staff was very

for a good hotel, daily room service was expected

liked that there were beach toys and pool toys available

need grab bar near toilet